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2021 IEEE International Professional Communication Conference (ProComm)最新文献

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Dynamic Narratives and Comprehensive Situational Awareness: Minimal Protocols for Managing Complex Data 动态叙述和综合态势感知:管理复杂数据的最小协议
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00027
J. Jeyaraj
{"title":"Dynamic Narratives and Comprehensive Situational Awareness: Minimal Protocols for Managing Complex Data","authors":"J. Jeyaraj","doi":"10.1109/procomm52174.2021.00027","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00027","url":null,"abstract":"In order to address the needs of those caught in a pandemic, one needs situational awareness for tracking the development of the pandemic and the resources needed to help those affected by it. That can enable governments to connect those who need help with healthcare providers who can help them and as well connect healthcare providers with the resources they need for helping the sick. Using a war room as a central node for centralizing responsibility otherwise normally delegated to numerous stakeholders can provide minimal multimodal protocols for effectively capturing data for developing situational awareness of the pandemic. Having situational awareness in real time can enable a war room to use its authority for exercising responsibility for connecting the dots and taking action for addressing the needs of a pandemic.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126190096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Towards a pluralistic, dynamic definition of usability 朝着可用性的多元化、动态定义迈进
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00013
Jessica Lynn Campbell
{"title":"Towards a pluralistic, dynamic definition of usability","authors":"Jessica Lynn Campbell","doi":"10.1109/procomm52174.2021.00013","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00013","url":null,"abstract":"Usability has a rich and dynamic history coming into existence in the late 1970s, but usability goals, practices, and testing methods were engaged with by technical communicators long before usability had a name. This paper discusses the evolution of usability as a quality and as major design objective for information products and technology by interdisciplinary practitioners. Multiple definitions and usability criteria will be provided, as well as a framework for designing quality usability studies, which allows researchers the flexibility to choose their own definition of usability and design a rigorous usability study.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"73 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122528671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Usability, UX & Professional Communication: Revising a Graduate-Level Course to Integrate More of Rhetoric 可用性、用户体验与专业沟通:修改研究生课程以融入更多修辞学内容
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00006
Karen Gulbrandsen
{"title":"Usability, UX & Professional Communication: Revising a Graduate-Level Course to Integrate More of Rhetoric","authors":"Karen Gulbrandsen","doi":"10.1109/procomm52174.2021.00006","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00006","url":null,"abstract":"Usability studies have become an important part of our curriculum in professional writing and communication, contributing to methods for analyzing our audience. But, I have often found in teaching usability a reduction of our rhetorical purpose to methods focused on navigation. Although navigation is important, I examine how we might expand our inquiry to bring more of rhetoric into our analysis. In this essay, I argue that we need to develop ways to think about the user experience from a rhetorical perspective. I also show how to help students design studies to assess how discourse positions audiences; to examine who is invited (or not); to analyze which identities are empowered and disempowered.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128656936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Breaking out of the lecture rut: Using Zoom to build classroom connections 打破讲座常规:使用Zoom建立课堂联系
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00020
N. Barr
{"title":"Breaking out of the lecture rut: Using Zoom to build classroom connections","authors":"N. Barr","doi":"10.1109/procomm52174.2021.00020","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00020","url":null,"abstract":"The Covid-19 pandemic brought momentous changes to higher education regarding how students attend classes and how faculty teach. While the effects of these changes will be evaluated and debated for some time, this past year has shown that technology can help build connections between students in the virtual classroom. This short paper will reflect on existing research regarding virtual classroom practices and build on that work by demonstrating how breakout rooms were used in two graduate engineering communication courses to facilitate collaboration and build relationships between students from diverse backgrounds and locations.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115733825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Challenging Surveillance: Linguistic Justice in the College Classroom 挑战监视:大学课堂中的语言公正
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00011
Morgan C. Banville, J. Sugg
{"title":"Challenging Surveillance: Linguistic Justice in the College Classroom","authors":"Morgan C. Banville, J. Sugg","doi":"10.1109/procomm52174.2021.00011","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00011","url":null,"abstract":"In challenging hegemonic ideologies such as linguistic practices through feminist methodologies, we acknowledge college classrooms as a site of resistance through transparent and ethical pedagogical practices. This paper adopts Trinh T. Minh-ha’s notion of resistance by placing linguistic justice in conversation with surveillance and feminist studies. In seeking linguistic justice, we argue that classroom surveillance of language, or gatekeeping what is linguistically \"appropriate\" for pedagogical endeavors, is disciplinary power in action. We developed a six-step question/example guide (TEA) for instructors to consider when entering the classroom space (whether virtual or in-person). It is our goal to reflect on the information provided to discuss some potential strategies for communicating and connecting with students about surveillance of linguistic structures.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114554973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Advancing Oral Communication Through TED Talk Assignments 通过TED演讲作业提高口语交流能力
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00007
Debi Galley
{"title":"Advancing Oral Communication Through TED Talk Assignments","authors":"Debi Galley","doi":"10.1109/procomm52174.2021.00007","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00007","url":null,"abstract":"Responding to the need for clearer instruction on presentations, particularly virtual presentations, we created an advanced writing and oral communication course where the culminating project was a TED talk presentation. Teaching to this format allowed for instruction on visual communication, genre theory, and collaboration. Students also produced a proposal and annotated bibliography, infographic, script, written report, and several reflections as scaffolding assignments. Students responded well to this format, becoming more engaged than in previous semesters, and produced excellent work.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115247517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
What UXers Do and Earn: Findings from an Exploratory Survey of UX Professionals 用户做什么和赚什么:来自用户体验专业人士探索性调查的发现
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00014
Suzan Flanagan, Guiseppe Getto
{"title":"What UXers Do and Earn: Findings from an Exploratory Survey of UX Professionals","authors":"Suzan Flanagan, Guiseppe Getto","doi":"10.1109/procomm52174.2021.00014","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00014","url":null,"abstract":"In this paper we analyze the results of a survey completed by UX professionals who work in a North Carolina technology hub. We find that collaboration is an integral part of UX work and that the breadth of the work performed by UX professionals may present curricular challenges for technical and professional communication programs. A single UX course may not sufficiently prepare students for the number of diverse work tasks performed by the typical UX professional in this region.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121723523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Universal Design for Learning in Blended and Fully Online Courses 混合和完全在线课程学习的通用设计
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00009
D. Slattery
{"title":"Universal Design for Learning in Blended and Fully Online Courses","authors":"D. Slattery","doi":"10.1109/procomm52174.2021.00009","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00009","url":null,"abstract":"The Universal Design for Learning framework comprises three principles that aim to accommodate all learners, regardless of their abilities, backgrounds, or learning preferences. The three principles—multiple means of engagement, multiple means of representation, and multiple means of expression—comprise practical guidelines that instructors can employ when designing their courses. When used in conjunction with principles from information design, instructional design, and web accessibility, instructors are more likely to develop courses that are inclusive, instructive, and usable. This paper outlines a case study of strategies and techniques that the author employed in a graduate course, and some challenges she encountered when implementing them.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122663962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Working Alongside Non-Human Agents 与非人类代理一起工作
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00005
A. Duin, Isabel Pedersen
{"title":"Working Alongside Non-Human Agents","authors":"A. Duin, Isabel Pedersen","doi":"10.1109/procomm52174.2021.00005","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00005","url":null,"abstract":"We coexist with non-human AI agents, and we now must plan for human and non-human-agent teaming, for cooperation and collaboration, as a means to expand collaborative intelligence in our ongoing quest for user advocacy. For practice and experimentation, we provide links to current non-human agents. We then distinguish automation and autonomy, and discuss humanness design, teaming. A deeper understanding of usability and ethical considerations for working alongside these systems, deploying robots and building bonds and trust with nonhuman agents, begins with differentiation of automation and autonomy, human-autonomy teaming, and a humanness design approach as a means to prevent undesirable autonomy. While TPC scholarship attends to privacy, accountability, safety and security, and transparency and explainability, we need additional vigilance regarding fairness and non-discrimination, human control of technology, TPC professional responsibility, and continued promotion of human values as we work alongside non-human agents.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122487811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Developing Collaborative and Topic-based Writing Competencies using a Wiki 使用Wiki开发协作和基于主题的写作能力
2021 IEEE International Professional Communication Conference (ProComm) Pub Date : 2021-10-01 DOI: 10.1109/procomm52174.2021.00016
Y. Cleary
{"title":"Developing Collaborative and Topic-based Writing Competencies using a Wiki","authors":"Y. Cleary","doi":"10.1109/procomm52174.2021.00016","DOIUrl":"https://doi.org/10.1109/procomm52174.2021.00016","url":null,"abstract":"Topic-based writing is a prominent industry competence for technical communicators, and wikis are an appropriate and widespread publishing platform for topic-based content. Technical communication students undertook an assignment to create individual topics and publish the output on a collaborative wiki. They also collaborated and reflected on the assignment via a discussion forum. Through the assignment, they developed several competencies that are required in industry, including topic-based writing and collaboration. Students encountered some challenges, but they appreciated the opportunity to contribute to a published body of knowledge.","PeriodicalId":278101,"journal":{"name":"2021 IEEE International Professional Communication Conference (ProComm)","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121391795","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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