{"title":"Implications for managed visitor experiences at Muktinath Temple (Chumig Gyatsa) in Nepal: a netnography.","authors":"M. Jong, A. Grit","doi":"10.1079/9781786393197.0135","DOIUrl":"https://doi.org/10.1079/9781786393197.0135","url":null,"abstract":"Abstract\u0000 This chapter presents the case of Muktinath Temple in Nepal and the use of user-generated content as a management tool. It aims to (i) see the extent to which the use of TripAdvisor is feasible in gaining an indication of visitors' experiences when visiting a sacred site; (ii) gain insight into the extent to which these visits are partly motivated by religious reasons; and (iii) address how a netnography of TripAdvisor can be useful for the further development and management of religious tourism sites.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"255 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122205248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The impact of development of religious tourism on the host community - a case study of Mount E'mei in China.","authors":"Rong Huang, X. Hu","doi":"10.1079/9781786393197.0144","DOIUrl":"https://doi.org/10.1079/9781786393197.0144","url":null,"abstract":"Abstract\u0000 This chapter discusses the relationship between religions and tourism, local stakeholders' perceptions of tourism, and the factors that influence those views. A case study of the different perceived impacts (economic, social, cultural, and environmental) of the development of Buddhism-related tourism on Mount E'mei (China) is included. Recommendations for the improved development of religious tourism on Mount E'mei are also presented.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"12 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132870623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tackling the problems of deficient data when planning for religious tourism management.","authors":"V. Enongene, K. Griffin","doi":"10.1079/9781786393197.0079","DOIUrl":"https://doi.org/10.1079/9781786393197.0079","url":null,"abstract":"Abstract\u0000 This chapter stresses the importance of available, relevant and up-to-date data for effectively planning for religious tourism, for the advancement of tourism knowledge and for the enhancement of visitor experiences (pre and post visit). The chapter highlights Italy, Saudi Arabia and Israel as exceptional cases when it comes to data about religious tourism and pilgrimage; and provides practical solutions for dealing with the lack of data in Ireland.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116307059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Strategic project Manresa 2022: using religious tourism as a keystone for the revitalization of a non-touristic and non-religious city.","authors":"R. Canal, E. Holgado, S. Puyol","doi":"10.1079/9781786393197.0155","DOIUrl":"https://doi.org/10.1079/9781786393197.0155","url":null,"abstract":"Abstract\u0000 This chapter relates the use of religious tourism to revitalize Manresa in Spain. It tries to answer the question of how it has been possible, on the basis of a historic religious event, to build and manage a strategic project for the economic, social and cultural revitalization of Manresa, a city with relatively low levels of touristic attractiveness and religious faith. The chapter explores the project in all its facets, justifications, aims and operationalization, in order to understand how problems were addressed from a public management perspective.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"331 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116235532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis of territorial development and management practices along the way of St James in Galicia (Spain).","authors":"L. Lopez, X. Santos","doi":"10.1079/9781786393197.0112","DOIUrl":"https://doi.org/10.1079/9781786393197.0112","url":null,"abstract":"Abstract\u0000 This chapter presents an empirical analysis of the territorial, economic and social impacts of management tools adopted for the tourist development of the Way of St James pilgrimage route. The benefits and inconveniences of such practices are evaluated, highlighting the best practice of the Way, and reflections are shared upon improvements for future management practices.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"170 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123538718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing visitors at sacred sites: the case of Montserrat.","authors":"S. Aulet, J. Altay, D. Vidal-Casellas","doi":"10.1079/9781786393197.0047","DOIUrl":"https://doi.org/10.1079/9781786393197.0047","url":null,"abstract":"Abstract\u0000 This chapter analyses how sacred sites manage tourism, specifically analysing Montserrat Monastery, a religious site in Spain where differing managerial institutions and visitor types merge. This case study analyses (i) the institutions and entities that coexist in Montserrat and how they coordinate with each other, and (ii) how value-added activities in Montserrat are managed.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115476184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Toolkit: managing relationship marketing with sacred and secular consumers.","authors":"P. Wiltshier, M. Griffiths, A. Clarke","doi":"10.1079/9781786393197.0167","DOIUrl":"https://doi.org/10.1079/9781786393197.0167","url":null,"abstract":"Abstract\u0000 Through customer relationship management modelling, this chapter explores options for, and barriers to, the creation of a repository of information to support a variety of key stakeholders including the tourism sector and the clergy, who wish to demonstrate, maintain and develop religious and pilgrimage sites. Suggestions are made regarding the toolkit available for site guardians who have to manage the complex and diverse sacred and secular needs of visitors to religious sites.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122614244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Best practice and sacred site management: the case of Temple Square in Salt Lake City, Utah.","authors":"D. Olsen","doi":"10.1079/9781786393197.0065","DOIUrl":"https://doi.org/10.1079/9781786393197.0065","url":null,"abstract":"Abstract\u0000 The purpose of this chapter is to highlight best management practice related to the ways in which leaders of The Church of Jesus Christ of Latter-day Saints deal with the people who visit the Church headquarters, locally referred to as the 'Church Campus', in Salt Lake City, Utah. Before discussing tourism at the Church Campus, a brief history of the founding and expansion of the Church Campus is presented to provide context to the rationale behind interpretation methods, hospitality and organization of the Church Campus to visitors. Then, attention is given to the ways in which church leaders organize, manage, market and interpret the Church Campus to both maintain a 'sense of place' and to 'save souls'. Specific best practices related to visitor experience and the management of internal and external tourism management issues are then presented.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115364205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Innovation, religion and managing value creation: the World Heritage Site of the ArchAbbey of Pannonhalma, Hungary.","authors":"A. Clarke","doi":"10.1079/9781786393197.0022","DOIUrl":"https://doi.org/10.1079/9781786393197.0022","url":null,"abstract":"Abstract\u0000 This chapter examines the ways in which management best practice can be embodied in the workings of religious tourism attractions as they wrestle with the demands of commercialization and the practices required to take an active role in the development of religious values in this commercial world. The focus is drawn from a detailed study from western Hungary: the World Heritage site (WHS) of the Benedictine ArchAbbey of Pannonhalma. The ArchAbbey showed itself to be perfectly capable of adopting purposeful goals that supported both the sacred and secular development objectives for the WHS.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117025132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing cultural shift within religious sites in UK and the role of the performing and visual arts as transforming the experiences of visitors.","authors":"N. Morpeth","doi":"10.1079/9781786393197.0124","DOIUrl":"https://doi.org/10.1079/9781786393197.0124","url":null,"abstract":"Abstract\u0000 This chapter considers the changing status of religious sites in the UK and the role of both visual and performing arts in relation to the experience of visitors at religious sites. Consideration is given to the concept of culture, and cultural production and consumption as significant elements of the so-called cultural shifts or cultural turns, in relation to the changing role of religion within society. Specific consideration is given to the context of a UK City of Culture, namely Hull, and how Holy Trinity Church (re-designated as Hull Minster during the City of Culture in May 2017) has embraced different aspects of culture, to be a key partner and host of different aspects of both visual and performing arts. In communicating this example of engagement between the material and the spiritual world, this chapter explores the adaptability of places of worship to meet the challenge of secularization and to demonstrate that in hosting everyday cultural celebration, they can be at the vanguard of cultural shifts or cultural curves in society.","PeriodicalId":243808,"journal":{"name":"Managing religious tourism","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126128047","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}