JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT最新文献

{"title":"IS CONSERVATION OF CULTURAL PROPERTIES A TOOL FOR TOURISM HOSPITALTY?","authors":"","doi":"10.35666/25662880.2015.1.163","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.163","url":null,"abstract":"The paper addresses to the perennial question \"Is tourism a tool for the conservation of cultural properties?\" or, vice versa: \"Is conservation of cultural properties a tool for tourism?\" Author, for being a conservation architect, asks the question according to the main theme of the conference as \"Should architectural conservation activities mainly aim at fulfilling the requirements and expectations of the tourism for sake of touristic hospitality?\"Thus, approach to the Congress theme “tourism hospitality” will be from the viewpoint of conservation theories, conservation practice and conservation politics. The paper aims to address the interrelation and/or contradiction between tourism and conservation of cultural and natural heritage. It will use an amalgam of theoretical approaches and basic international documents in relation to the management of tourism and cultural heritage. Interaction and/or contradiction between the tourist and the inhabitant will create the basis to question the term “hospitality”.Arguments and discussions will be exemplified by cases from Turkey and some other European countries. The clues of basic principles pertaining to a balanced interrelation between the two main concepts given above will be given in conclusion.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116087339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"HEALTH TOURISM IN TURKEY: A STUDY ON PAPER NEWS","authors":"","doi":"10.35666/25662880.2015.1.341","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.341","url":null,"abstract":"The purpose of this study is to identify how health tourism is approached in Turkey and to analyze the current situation by considering paper news. Health tourism is becoming more important for countries in the economic and social aspects. Turkey is a country with many opportunities on this evolving branch of tourism.At the crossroads between East and West, Turkey is on its way to become the next ―center of attraction‖ for the global health tourism market. In this study, health tourism was approached initially in a conceptual framework. Then, the previous studies regarding health tourism. In the last part, the paper news related to healthh tourism was analyzed through content and textual analysis. The population of the study was composed of the online papers which broadcast their archive. ―Hürriyet which is one of the newspaper with the widest circulation was used as the sample and the news with regard to ―health tourism‖ between July 20, 2014 - July 9, 2015 were examined. The study was conducted on 30 news there was found.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123786779","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"THE GRIEF HERITAGE OF THE OTTOMAN BOSNIA AND HERZEGOVINA","authors":"","doi":"10.35666/25662880.2016.2.206","DOIUrl":"https://doi.org/10.35666/25662880.2016.2.206","url":null,"abstract":"The whole of the soceites havehappiness and proudly remembered events in the past, at the same time that has got the period is remembered with pain and sorrow.The grief of that event to visit the places now, search for the traces of the historical background, nationality, religion or community to share the pain of the cultural ties that desire has led to the grief tourism today. Tourism literature; dark, grief, thane, morbid, death, war and so on. grief associated with names tourism, has been used in the marketing of a new type of tourism destinations as a travel motivation.The war in Bosnia-Herzegovina between 1992-1995 year in Europe. That is the greatest human tragedy after the Second World war Indeed, Bosnia and Herzegovina, There was an ethnic cleansing and genocide and 26.02. 2007 International Court of Justice massacres committed against Bosniaks in Srebrenica in Bosnia and Herzegovina has been described as genocide. Although tourism has significant potential, Bosnia and Herzegovina's state system accommodates a problem in terms of griefness tourism. The Bosnian Serb Republic and the grief of local governments in the region in terms of tourism activity seen in front of or opposed to symbolic elements. In this context, our work; primarily related literature scanning, Bosnia and Herzegovina will be given conceptual information about the traces of war, then griefness in the document of Bosnia and Herzegovina tourism centers will be evaluated on the basis of photos and observations. It will also focus on the importance and differences in comparison with the grief came into prominence in world tourism destinations. As a result, Bosnia and Herzegovina, grief tourism potential of putting forward for Bosnia and Herzegovina will be presented recommendations for addressing the importance and contribution.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116783378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MANAGEMENT OF ON-LINE SALES CHANNELS AT HOTELS: CHANNEL MANAGER SYSTEM","authors":"","doi":"10.35666/25662880.2015.1.319","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.319","url":null,"abstract":"Rapid development of technology has caused a dramatic change at marketing and purchase types of products in the last 20 years. This change which is also characterized by the growing rates of internet usage and online sales has affected hotel enterprises like all other business. Especially, intensive usage and accessibility of internet has established a dynamic web based platform where the hotel enterprises can easily market their services in which the consumers can access those services quickly, easily and cheaply. These web-based platforms named as on-line sales channels (OSCs) show an upward trend as an alternative to traditional marketing. However, today OSCs have become comparable for both end-users and channel managers as a result of the growing number of such platforms. And this fact has made the knowledge standardization obligatory in terms of marketing ethics, marketing style and on-line sales agreement. At this point, Channel Manager System (CMS) has become as a way of knowledge standardization for the hotel enterprises. Usage of CMS has made the management of relevant processes easier by enabling fast & easy update of necessary information, pictures, daily activities and prices in hotels. Within this context, this study examines contributions and amenities of CMS in terms of OSCs with an application which is currently used in a thermal hotel.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"66 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131212467","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ARE THERE LIMITS FOR TOURISM DEVELOPMENT IN MEĐUGORJE?","authors":"","doi":"10.35666/25662880.2017.3.190","DOIUrl":"https://doi.org/10.35666/25662880.2017.3.190","url":null,"abstract":"Međugorje is the biggest pilgrimage center of Southeastern Europe. It is located in the southern part of Bosnia and Herzegovina, in western Herzegovina. Before the apparitions in Međugorje, it was a karst agricultural region in which its population mostly lived off agriculture, namely cultivating tobacco and grapes. Despite the fact that the official Catholic church does not recognise Međugorje as the place of the Marian apparition, that has never prevented religious people from all over the world to visit. Since 1981, when, according to the belief of the local people, the Virgin Mary appeared, until 2016, this little Herzegovinian place was visited by more than 30 million pilgrims. More than 80% of pilgrims are foreigners (Italians, Czechs, Germans, Koreans, Lebanese, Poles, Ircs and others), so Međugorje has become an international marian shrine. The Appearance of Our Lady of Međugorje as a specific event has had multiple consequences for the development of this poor peripheral Herzegovinian village: development of pilgrim tourism, landscape transformation, development of the tertiary sector, change of socio-economic structure of the population and population growth. The village greatly expanded in buildings and the landscape is transformed beyond recognition. Nowadays, tourism is the dominating activity – agriculture is becoming rare, apart from viticulture and, only recently, growing olives. This paper analyzes characteristics of tourism and urban development of Međugorje that generated a series of negative consequences, since it completely ignored the need for destination management and spatial planning.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131431402","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"SOUTH-EASTERN EUROPE'S TOURISM IN TIME AND SPACE RETROSPECTIVE - AN INSIDER'S VIEW","authors":"","doi":"10.35666/25662880.2015.1.25","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.25","url":null,"abstract":"South-Eastern Europe was, at the beginning of the modern-day tourism, in the 1960’s, a well-defined area of states. With the exception of Greece, all had communistic governments. Yugoslavia decided to open borders, invite tourists and enrich their hard currency income. According to UNWTO Yugoslavia was in 1980’s listed among the 10 most visited countries of the world. Through the eyes and experiences of a tour operator and academician, the paper will elaborate on tourism characteristics in three time-frames: 1.) in the historically unified space; 2.) in the contemporary fragmented space and 3.) in the post-industrial globalized space. Personal impressions will be enriched with results of own research and from young scientists’ mentorship. The Fall of the Iron Curtain, the strive for national/ethnic sovereignty, the inclusion of most of the East-European periphery into the EU, the uprising of the middle class in some Euro-Asian and Latin American countries, the change of the air travel mode, the growing cruising industry, the experience thirsty and adrenalin searching population and the health- and environment conscious social groups have again made the tourist destination South-Eastern Europe a territory worth to discover. The fragmented space of the former Yugoslavia is divided into 7 nation-states, crisscrossed by approximately 6326 km of semi-open, often not defined borders where on approximately 252 border crossings tourist must identify himself and declare custom goods. Despite it, will most countries in 2015 of the region report best economic results of the tourism industry ever. In addition to the pull-effect for the Europeans – namely the warm waters of the Mediterranean - sightseeing tourism of Asians is enriching outstanding features of cultures and nature. Historical capitols and towns, countries’ outstanding natural specifics, and dominant cultural sites register Asian visitors near the top of the foreign nation’s tourist list. The future of the region for the tourism industry lies in the promotion of cross-border development and in the increase of the awareness of sustainable development of tourism industries’ complexity. Tourism development can only be tolerated to an extent where it would not kill the inviting nature, the authentic culture and itself. Regulating millions of visitors in protected sites of nature and UNESCO heritage places is the task for tourism developers of the future.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114392235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"CONVERSION OF FORMER INDUSTRIAL PORTS INTO TOURIST ATTRACTIONS. HAS INTEGRATION BEEN ACHIEVED?","authors":"","doi":"10.35666/25662880.2015.1.142","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.142","url":null,"abstract":"The transformation of redundant port facilities has become a priority in many cities willing to attract a larger number of tourists. From Baltimore‟s successful initiative to Barcelona‟s dissemination of the model in Europe, one city after another have implemented the same examples with few variations. The objective of the research is to analyze the renovation of former industrial ports in two medium-size cities: Plymouth and Malaga, focusing on whether the projects have matched the initial objectives to turn the facilities into tourist attractions as well as to integrate them in the city life. The methodological process is based on a comparative analysis of five different issues, namely external accessibility, internal mobility, activities, heritage protection and general integration in the urban context. The research process has ended up in the production of comparative maps. Major differences between both examples can be found in the integration of heritage, both cultural and natural, the consolidation of a mix of uses and the existence of physical barriers between the port and the rest of the city.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115744849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"ATTITUDES AND BEHAVIOR OF THE PRODUCTS OFFERED IN A TOURIST UNIT","authors":"","doi":"10.35666/25662880.2019.5.53","DOIUrl":"https://doi.org/10.35666/25662880.2019.5.53","url":null,"abstract":"The present study consists of identifying certain types of behavior, reactions and preferences of consumers and pastry products of a tourist unit, which are part of the traditional local gastronomy. The main objective of the study is to identify the preferences of foreign tourists regarding traditional pastry and confectionery products in order to improve the quality in the production sector. In order to achieve the objective, the \"shadow\" observation was used as a research method for a period of two months. The sample consisted of twenty foreign tourists who were interested in buying traditional pastry and confectionery products. During the observation, several aspects were analyzed, such as: the type of consumer behavior, the reactions and verbal expressions regarding the quality of the products, etc. The results obtained by the observation method confirmed the preference especially for the pastry products, as compared to the confectionery products. The conclusions of the study highlight the importance of observing foreign clients, which led to the proposal of several measures to improve the services of the tourist unit, but also to a better tourist image of the unit in the area of the tourist resort Bran. Jud. Brasov.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115019124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"HUNTING TOURISM DEVELOPMENT IN THE TUZLA CANTON","authors":"","doi":"10.35666/25662880.2015.1.58","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.58","url":null,"abstract":"The research of the development of hunting tourism in the Tuzla Canton is basically reduced to the need of establishing effective coordination of tourism development at the cantonal level as well as the region of north-eastern Bosnia, connecting tourist destinations on a number of common development issues, and achieving higher levels of overall economic development. The Tuzla Canton has the natural resources that can be used throughout the year. The area is characterized by a pleasant climate and excellent biogeographic characteristics. The mountains have preserved flora and fauna. In the forests of Ozren, Trebavac, Majevica, Konjuh, Javornik and along rivers' valleys, there are wild game, which is an important resource and a base for hunting tourism. The hunting grounds in the Tuzla Canton are divided into social and state hunting grounds. The aim of this paper is to show the possibilities for the development of hunting tourism as a factor of economic development of the Tuzla Canton and surroundings. Methodology of the research demanded field and cabinet work. Besides the literature, for the development of this paper, there were used planning documents, maps, field drawings, and statistical indicators that were processed by modern geographic methods including also GIS technology. By identifying the entire area, rich hunting grounds in the area of the Tuzla Canton were introduced, whereat the guidelines were given in the further development of hunting tourism and the creation of the position of the Tuzla Canton as a significant tourist destination.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125945906","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"IS EMPLOYER BRANDING A CHALLENGE FOR HIGH-CONTACT SERVICE INDUSTRIES? INSIGHTS FROM THE HOSPITALITY SECTOR IN POLAND","authors":"","doi":"10.35666/25662880.2015.1.293","DOIUrl":"https://doi.org/10.35666/25662880.2015.1.293","url":null,"abstract":"High-contact service industries involve close and direct customer-employee interaction for a prolonged period; consequently they rely on the knowledge, skills and abilities of their staff. Growing recognition of the significance of this interaction for service organisations‘ performance has led to the need to increase efforts to attract and retain high-quality human recourses. Effectiveness of these efforts can be supported by applying employer branding practices. To develop a sound employer value proposition, company needs to examine internal employer brand image first. The purpose of the paper is twofold: first, to identify the hospitality industry‘s strengths and weaknesses in the context of employer branding, second, to investigate the differential effects of selected factors on perceived industry attractiveness as a workplace. The research was conducted on the group of 331 hospitality workers in Poland. Data were collected through self-administered questionnaires. The study revealed that the best perceived employer brand dimension was social value, the worst – economic value. There was a significant negative association between the willingness to recommend the sector as an employer to others and all of the employer brand dimensions under investigation, with job content yielding the strongest relationship. The analysis further showed that perceptions of rewards received in the workplace were higher for men, selfemployed or having indefinite contracts, occupying managerial positions, and working in micro entities and in accommodation services. Results of the investigation prove that it is a challenging task to position hospitality firms in the minds of potential employees as a great place to work. Organisations that try to attract human recourses by presenting an overly positive picture of their employment experience are likely to encourage unrealistic expectations in newcomers with subsequent disappointment and decreased job performance.","PeriodicalId":219294,"journal":{"name":"JOURNAL OF TOURSIM AND HOSPITALITY MANAGEMENT","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125089990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}