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2008 International Conference on Information Management, Innovation Management and Industrial Engineering最新文献

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Research on Enterprise Crisis Management Based on CRM 基于CRM的企业危机管理研究
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.138
Guangyu Yang, Xuechang Dong
{"title":"Research on Enterprise Crisis Management Based on CRM","authors":"Guangyu Yang, Xuechang Dong","doi":"10.1109/ICIII.2008.138","DOIUrl":"https://doi.org/10.1109/ICIII.2008.138","url":null,"abstract":"Customer relationship management plays an important role in enterprise crisis management. Successful crisis management can not only effectively resolve the crisis, but also increase public understanding of the enterprise through crisis management measures and rebuild good corporate image. While unsuccessful crisis management caused corporate image was seriously damaged, which leads to declined customer satisfaction. Enterprises will lose a large number of existing, even potential customers.The paper narrated the concept of Enterprise Crisis Management and the connotation of CRM and discussed thoroughly the influences of comprehensive capability of CRM on enterprise crisis by introducing the comprehensive capability frame of CRM, proposing the importance of research on enterprise crisis management based on CRM. And Enterprise Crisis Management based on CRM was studied from the perspective of process analysis, discussing separately how the enterprises carry on customer relationship management in each phase of crisis management, to establish stable customer relationship, thus managing and solving the crisis effectively and properly.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117044969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Management Experiment of Securities Regulation Based on Behavioral Finance 基于行为金融学的证券监管管理实验
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.110
Xueqiang Luo, B. He, Jingjing Wu, Jianping Liu, Jiaozhi Zhang, Canwu Deng
{"title":"Management Experiment of Securities Regulation Based on Behavioral Finance","authors":"Xueqiang Luo, B. He, Jingjing Wu, Jianping Liu, Jiaozhi Zhang, Canwu Deng","doi":"10.1109/ICIII.2008.110","DOIUrl":"https://doi.org/10.1109/ICIII.2008.110","url":null,"abstract":"Based on the theory of behavioral finance, this paper studies the securities regulation by using the research method of management experiment. It studies the validity of the securities regulation measures, the influence of securities regulation factors and management psychology factors on the investment behavior of investors. It aims at guiding the investors to make rational investment. The paper analyses the experimental results of securities regulation by statistical analysis methods of line graph, bar graph, significant paired t-test and linear regression analysis. The results of the experiment prove that some investors are irrational and verify that there exist some psychological effects phenomena in the investment of the investors in the experiment, such as the phenomenon of self-confidence, self-attribution bias and herding effect. It gets a certain correlativity between the management psychology factors and the securities prices. The paper draws the conclusion that some investors are irrational in the investment and the appropriate measures of securities regulation are effective in the experiment. Finally, several suggestions of securities regulation are put forward.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117226198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Study of Adaptive Qos Evaluation Model for Semantic Web Service 语义Web服务自适应Qos评价模型研究
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.176
Wu Jin-hong, Xia Huosong
{"title":"Study of Adaptive Qos Evaluation Model for Semantic Web Service","authors":"Wu Jin-hong, Xia Huosong","doi":"10.1109/ICIII.2008.176","DOIUrl":"https://doi.org/10.1109/ICIII.2008.176","url":null,"abstract":"Semantic web service, with semantic information being added into traditional web service descriptions, can make computers understand contents on the web automatically, thereby supporting the auto-discovery, implementation, monitoring and composition of web services. OWL-s is the description language of semantic web services, but it did not provide a detailed definition for Qos (Quality of service) evaluation, which is the foundation for the selection process of services. In this paper, an evolution model of semantic web service is proposed considering with its semantic characteristics. The model can help to improve the smartness and precision and effectiveness of web service auto-discovery and selection.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"109 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123538338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
Supply Chain Benefit and Distribution Mechanism Based on Contractor and Material Supplier Produce in Coordination 基于承包商与物料供应商协同生产的供应链利益分配机制
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.107
H. Shou-kui, Yang Yan-ling
{"title":"Supply Chain Benefit and Distribution Mechanism Based on Contractor and Material Supplier Produce in Coordination","authors":"H. Shou-kui, Yang Yan-ling","doi":"10.1109/ICIII.2008.107","DOIUrl":"https://doi.org/10.1109/ICIII.2008.107","url":null,"abstract":"During the construction and management project, the biding with low tender price leads the engineering project contracted by many constructions enterprisepsilas profit space to be more and more small, contractor and material supplier produce in cooperation by some way in order to achieve optimum systematic benefit objectives, contractor improves bidding probability by decreasing material price, the total benefit of contractor and material supplier will be more than individual produce contract. Based on uncertain delivery time and ownerpsilas sensitive to tender submitted by the contractor, this paper set up a general supply contract model and a benefit-sharing coordination produce supply policy model in a material supply system. Then analysis the effect of two supply pattern on supply contract of association by comparing the supply chain total benefit. The analysis result indication: in the same supply chain cost structure, supply chain benefit produced by benefit-sharing synergic production is more than individual produce contract. Finally, this paper researches the distribution way of total benefit in the contractor and material supplier produce in coordination in view of partiality for cooperation risk.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"145 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121894669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research on VMI Operation Mode Based on TPL 基于TPL的VMI运营模式研究
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.257
Jianbo Wu, Qiong Qiao, Zhigang Zhou
{"title":"Research on VMI Operation Mode Based on TPL","authors":"Jianbo Wu, Qiong Qiao, Zhigang Zhou","doi":"10.1109/ICIII.2008.257","DOIUrl":"https://doi.org/10.1109/ICIII.2008.257","url":null,"abstract":"Vendor Management Inventory (VMI) is an integrated supply chain inventory management mode, as the intermediary of suppliers and customers, TPL provider's participation with VMI inventory management functions in resources integration, costs reduction, service levels improvement and risk reduction. Based on the thought of the existing Vendor Management Inventory, this article further discusses the VMI operation mechanism and flow. It uses the related supply chain and logistics management theories to analyze the characteristics of TPL (Third-Party Logistics) providerpsilas participation in VMI operation and further offers VMI operational mode based on TPL.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129500962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Stabilization and Control of Unstable Processes with Large Dead Time 大死时间不稳定过程的镇定与控制
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.303
See Chek Lee, Qing‐Guo Wang, W. Zheng, N. Sivakumaran
{"title":"Stabilization and Control of Unstable Processes with Large Dead Time","authors":"See Chek Lee, Qing‐Guo Wang, W. Zheng, N. Sivakumaran","doi":"10.1109/ICIII.2008.303","DOIUrl":"https://doi.org/10.1109/ICIII.2008.303","url":null,"abstract":"A control scheme is presented to achieve stabilization, satisfactory dynamic and steady state control performance for a general unstable process with dead time, where the rational function part of the process could be of non first order and the dead time of it larger than the upper bound for stabilization by PID control. The idea is to remove the stable lag part of the process by an internal model control (IMC)-like compensation with intended preservation of internal stabilizability so that the compensated plant becomes a minimal order one with unstable poles only (the first order in most realistic cases) and its internal stabilization and effective control can be carried out much easier than that for the original process. The proposed scheme can thus overcome the limitations due to presence of stable lag terms inherent in almost any process on its stabilization and effective control.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128437439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
The Information Performance after Chlorine Salt Erosion and Structure Performance Enhancement after the Usage of Repair Materials 氯盐侵蚀后的信息性能及修复材料使用后的结构性能增强
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.43
L. Jin
{"title":"The Information Performance after Chlorine Salt Erosion and Structure Performance Enhancement after the Usage of Repair Materials","authors":"L. Jin","doi":"10.1109/ICIII.2008.43","DOIUrl":"https://doi.org/10.1109/ICIII.2008.43","url":null,"abstract":"Chloride ion invasion, results in information performance of the reinforced concrete structure are varying as following: steel corrosion, cracks and declining of the bearing capacity of the structure. Hence, appropriate repair materials should be chosen and the situation should be handled in a timely manner. In this paper, a brand new Phosphoaluminate Cement (PALC) is chosen for the repair material and the bonding materials are phosphate cement mortar and Portland cement mortar; the Phosphoaluminate cement's static elasticity coefficient and the thermal-expansion coefficient are close to these figures of Portland cement, it studies the repair performance of the PALC, together with the traditional Portland cement (PC). The results show that: the bonding strength between PALC-PC mortar is better than that of PC-PC mortar, and the former repair material itself has higher strength in the early stage.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129360810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Game Analysis on Supervision in Return Service under Electronic Business 电子商务下退货服务监管的博弈分析
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.247
Jun Tan, Zhongchun Mi
{"title":"Game Analysis on Supervision in Return Service under Electronic Business","authors":"Jun Tan, Zhongchun Mi","doi":"10.1109/ICIII.2008.247","DOIUrl":"https://doi.org/10.1109/ICIII.2008.247","url":null,"abstract":"With rapid development of the electronic business, goods return service becomes an inevitable link. Nowadays, return service is one of the factors which influence consumers purchasing decision-making. Thus, many sellers promise providing return service, but usually there is no return service when consumer requires returning the unsatisfactory commodity. Then the return service problem has become an obstacle to electronic business development, we have to supervise the implementation of return service. From a view of game theory, this paper is attempted to discuss the implementation of return service between sellers who accept and reject return service. Then we build the game model of return service, and deduce the optimal level of supervision. Finally, according to analysis of factors influence the optimal level, this paper brings some reasonable suggestions for return service.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129614486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research of Organizational Management Based on Structural Holes Theory 基于结构洞理论的组织管理研究
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.52
Yao Ligen, Lv Wei
{"title":"Research of Organizational Management Based on Structural Holes Theory","authors":"Yao Ligen, Lv Wei","doi":"10.1109/ICIII.2008.52","DOIUrl":"https://doi.org/10.1109/ICIII.2008.52","url":null,"abstract":"This paper studied organizational management from the perspective of network structure by the analysis of structural holes. The player who locates in the hub of the network structure possesses structural holes, and can gain advantages and resources by building bridges over other players. The network structure of organization is generalized as two-level network structure. The closed two-level network structure, which ensures the unobstructed communication and reduces the cost of bridging inside the organization, is the aim of organizational management based on structural holes theory. For getting to the aim of two-level closed network structure, the organization should firstly encourage members to establish contacts with others, and managers should be active to contact with ordinary members for harmony communication inside organization. Realizing the common aim of the organization is the premise for all the members gaining benefit. For getting this aim, more bridges should be built to replace structural holes in the network structure of organization.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130028816","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Applying the Concept of Paradox to a Trade-off Puzzle Framework and Case Study 悖论概念在权衡难题框架中的应用及案例研究
2008 International Conference on Information Management, Innovation Management and Industrial Engineering Pub Date : 2008-12-19 DOI: 10.1109/ICIII.2008.242
Q. Lu, Shuang Chen, Z. Li, Hong Yin
{"title":"Applying the Concept of Paradox to a Trade-off Puzzle Framework and Case Study","authors":"Q. Lu, Shuang Chen, Z. Li, Hong Yin","doi":"10.1109/ICIII.2008.242","DOIUrl":"https://doi.org/10.1109/ICIII.2008.242","url":null,"abstract":"The flexibility trade-off is one of the most enduring operations management puzzles. This paper applies a theoretical framework of paradox to a trade-off puzzle. A case study method is adopted, and the employment of Causal Loop Diagramming method for qualitative modeling of the paradox and trade-off under investigation and a greater appreciation of the dynamics and subtle ties of the systems and the multitudinous feedback cycles. The results revealed that the interaction of paradoxical elements is the underlying drive of the trade-off, demonstrating different formats at different organizational levels and recursive layers. A brief introduction to the concept of Tai-chi in Taoism also highlights the possible philosophical root. As for managers, a key implication is that both elements in the concern of trade-off and paradox have always co-exist, taking on important and complementary role; Separation of them allows specialization to occur, and co-evolution cultivates synergy to develop, new balance to reach at all organizational levels and forms of recursion.","PeriodicalId":185591,"journal":{"name":"2008 International Conference on Information Management, Innovation Management and Industrial Engineering","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128958255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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