{"title":"Needs assessment for campus-wide network services at Brigham Young University Hawaii using IEEE 802.16 wireless network infrastructure","authors":"Gary K. W. Wong, Leslie D. Fife","doi":"10.1145/1181216.1181307","DOIUrl":"https://doi.org/10.1145/1181216.1181307","url":null,"abstract":"Wireless technology continues to improve as technology advances throughout the world. Brigham Young University Hawaii (BYUH) is approaching the point where it will be sufficiently mature technologically to benefit from a campus-wide wireless network. In preparation of this, a survey was conducted to determine the trend of mobile computing and wireless communication among members of the BYUH community and the need for a campus-wide IEEE 802.16, \"WiMax,\" network. In this paper, we discuss the survey results as it relates to readiness of the campus and the need for a campus-wide wireless network. In addition, security issues as they relate to IEEE 802.16 are addressed. Security is a primary concern for a campus-wide network. Finally, a campus needs assessment is presented. This needs assessment will be used to encourage BYUH as well as other universities to prepare for the next generation of wireless networks using 802.16.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122443693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"An experience of monitoring university network security using a commercial service and DIY monitoring","authors":"M. Masuya, Takashi Yamanoue, S. Kubota","doi":"10.1145/1181216.1181267","DOIUrl":"https://doi.org/10.1145/1181216.1181267","url":null,"abstract":"Monitoring network security of a university is one of the most important jobs for the network managers. Without the monitoring, it is hard to keep the network safe. It is common that the security policy of a university has the term which states that monitoring network security is a mandate. However it is very hard to monitor every part of a university's network by the limited number of staff and a limited amount of time and expense. In order to cope with these problems, we bought a commercial network security monitoring service for the doorway of our campus network and we are doing Do It Yourself (DIY) monitoring with free software for the inside of the network. By the commercial monitoring service, we could reach 24 hours a day and 365 days a year monitoring at the doorway. By the DIY monitoring, we could realize the precise monitoring of inside network, which is hard to realize by the commercial monitoring, because there are Network Address Translations (NATs). If an incident was found by the combination of these monitoring, we could deal with it as fast as we can. By these efforts, there was no serious incident such as unauthorized manipulation of important web pages by crackers and leaking serious personal information by using P2P file sharing software last year. In this paper, we report the experience of our monitoring.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127954204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expanding technology access","authors":"Tammy Browning, Kristina A. Cunningham","doi":"10.1145/1181216.1181226","DOIUrl":"https://doi.org/10.1145/1181216.1181226","url":null,"abstract":"The University of Missouri-Columbia Information Access Technology Services (IATS) Computing Sites acquired an already existing laptop checkout program that our Memorial Union had in place. They had 10 laptops for short term checkout and it has become a very popular program. With our acquisition, we have increased the laptops from their existing 10 to 20 PC notebooks and 5 iBooks. We also have worked with the Engineering library to implement a laptop check out program that consists of 5 laptops with specialized software that the engineers use. With the success of this laptop checkout program, we are in the process of working with the student unions committee to implement a much larger program for our students, including over 100 laptops in 2008. In our programs, both at Memorial Union and the Engineering library, the laptops are checked out to students as a supplement to using the over 50 different computing sites located across campus. I will describe the specs of the laptops, our check out policies, tracking of the laptops, and discuss our expansion plans with the changing teaching environment and the use of laptops for group projects. My goal is to show how using laptops will effectively increase computing resources for students without expanding the physical space of computing sites.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129372277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bringing down the boundaries: creating an environment that brings out the much needed internal motivation of support personnel","authors":"Carrie Schulz","doi":"10.1145/1181216.1181293","DOIUrl":"https://doi.org/10.1145/1181216.1181293","url":null,"abstract":"In the realm of computer support services there is a difficult challenge to get personnel motivated. The reality is you can always utilize external motivators but internal motivation can not be forced and this is the motivation that makes an employee excel. An environment must be created that removes boundaries and allows this internal motivation to thrive. The paper discusses what was done and is currently happening at Rollins College to create this environment. It includes some successes and failures that have occurred along the way. Since motivation is a continual effort, we will also discuss what the future entails, and how to keep the process moving forward.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116886377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Against all odds: a successful exchange migration","authors":"Theresa Duhart, Heidi C. Wasem","doi":"10.1145/1181216.1181238","DOIUrl":"https://doi.org/10.1145/1181216.1181238","url":null,"abstract":"Ten years ago, e-mail was a new technology spreading like wildfire in universities and colleges across the country. Today, it is our official mode of communication and stores vital records for our organization.As our campus grew and departments became decentralized, the need for enterprise calendaring became necessary to collaborate. CorporateTime became the standard for scheduling meetings on campus.Without e-mail and calendar, how would an organization function?The University of Puget Sound recently converted our sendmail and CorporateTime calendar services to Microsoft Exchange 2003. This paper will address the key user support aspects of this major shift in campus technology.We will outline our entire Exchange migration process, from the selection of the server product, to the desktop client upgrade hurdles through our communication, support and training planning progression.As with any major project, there were obstacles to overcome and political support needed to ensure success. In addition to our entire user support and network teams, we utilized the outside services of Seitel Leeds and Associates, SimplerWebb, New Horizons, and Robert Half to provide technology consulting, calendar data conversion, training, and desktop client configuration.This project was a huge step forward for our department in the areas of planning and communication with our constituents.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"158 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127384733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Finding a balance: centralized IT support for decentralized units and the liaison program at Tulane University","authors":"A. Krob","doi":"10.1145/1181216.1181257","DOIUrl":"https://doi.org/10.1145/1181216.1181257","url":null,"abstract":"Finding a balance: \"centralized\" IT support for decentralized units and the liaison program at Tulane University.In most universities, there is a tension between the local technology support needs of individual colleges, schools, and departments and the demands of the entire community. We have all witnessed attempts to overcome this tension by centralizing and decentralizing support like a pendulum.Two years ago, the central technology organization created a new liaison program at Tulane University to find a balance between the demands on central technology support and the needs of the individual school, department, or division. We created a system in which there is local control--decentralized units fund the partial or whole position--and centralized management and integration into the support structure. The program has exploded over the past years, growing from one liaison to seven.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123749529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Communicating using the desktop background","authors":"S. Timmins","doi":"10.1145/1181216.1181302","DOIUrl":"https://doi.org/10.1145/1181216.1181302","url":null,"abstract":"Computing site desktop displays offer an easy-to-manage way to communicate with students on a variety of topics from news to policies to University resources. For best effect, the messages should be as unobtrusive as possible and updated regularly to keep information from becoming stale. At the University of Delaware, we have implemented this in two ways: through the use of a scrolling set of topics on the desktop background and with the use of screen savers. In addition to contact information for the computing site director and other static links, which vary by location, the desktop background features a box with scrolling topics as live links. This display is shown as an item on the desktop background, so it is only visible when applications do not obscure it. Links open in a new browser window when clicked and point to web pages that provide more detailed content. The actual list of topics and the customizable background are located on a central web server and can be easily edited to change all desktops that point to them simultaneously. The engine that runs the scrolling sub-window is written in Macromedia Flash, so no special software is required. Topics include responsible computing, digital media rights, library resources, and news items like UDaily, the University's on-line news service. Screen savers are used in a similar manner to display messages to students in much the same way posters would.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121990572","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Better results in mathematics lessons with a virtual personal teacher","authors":"Serge Linckels, C. Dording, C. Meinel","doi":"10.1145/1181216.1181261","DOIUrl":"https://doi.org/10.1145/1181216.1181261","url":null,"abstract":"In this paper we present the results of an experiment made with our e-librarian service \"MatES\", an e-Learning tool on fractions in mathematics. MatES allows students to enter complete questions in natural language and returns semantically pertinent multimedia results which explain the answer to the users' question.The efficiency of MatES was proven by benchmark tests. From 229 different user questions, the system returned the right answer for 97% of the questions, and only one answer (the best one) for nearly half of the questions.A class of 22 students took part in the five week experiment. Students were autonomous and learned through exploratory exercises. Students asked MatES questions. The multimedia explanations yielded by MatES allowed to acquire new knowledge, and to complete the exercises.At the conclusion of the experiment, MatES was confirmed as an efficient e-librarian service that can be used in school or at home. It can be used in blended learning, distance learning, and collaborative learning situations. The students used MatES as a tool that helps them to do better in mathematics. We measured relevant improvements in the students' school results over the period they used MatES, compared to the school results before they used MatES. One of the main reasons for this excellent result may be that the students were more motivated, and therefore put more effort into learning and acquiring new knowledge. The students also stated that MatES explained better, and that they understood the course content more easily.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122178432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Expanding the boundaries through the use of technology in informal learning spaces","authors":"A. R. TenCate","doi":"10.1145/1181216.1181299","DOIUrl":"https://doi.org/10.1145/1181216.1181299","url":null,"abstract":"Through the use of emerging technologies the University of Washington is promoting learning and teaching in informal learning spaces. There are several types of learning spaces that are available to students, faculty, and staff such as the Learning Technologies Labs Service, General Access Labs, and Emerging Technology Studios. These spaces maintained and operated by Catalyst, a department on campus, and have roughly 65,000 logins a week.Another way Catalyst is expanding boundaries is the way these spaces are operated and maintained which is through the use of a student staff. They handle the installation, technical support, and operation of these spaces and are managed by a small full-time staff.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116575091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Online student enrollment system","authors":"P. Then","doi":"10.1145/1181216.1181300","DOIUrl":"https://doi.org/10.1145/1181216.1181300","url":null,"abstract":"Our Online student enrollment system enables students to enroll into their subjects prior to the commencement of their semesters. This enrollment system not only allows international students to enroll through internet without traveling to the campus but also incorporates the business rules. These business rules cover a wide range of regulations and policy such as subject pre-requisite, student's payment status, course coordinator's decision and the correspondence of students' seniority to the intended enrolling subjects. Besides business rules, the system also incorporates various notification mechanisms like Short Messaging Service (SMS) and Email. XML is used to store the business rules and thus allow the portability of the system interface to wider range of devices such as Personal Device Assistant (PDA). The interface auto-detects the user's device either PC/laptop or much smaller screen device such as PDA. In short, the enrollment system backend engine runs based on the business rules and front-end engine runs to provide high satisfaction user experience. With the business and user interface, the system is able to run the workflow of student enrollment from the online enrollment form to approval workflow cycle running parallel with the notification capability.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132762005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}