{"title":"Using an automatic marking system for programming courses","authors":"H. Koike, K. Akama, Hiko Morita, Katsunori Miura","doi":"10.1145/1181216.1181255","DOIUrl":"https://doi.org/10.1145/1181216.1181255","url":null,"abstract":"All students (about 1000) at Sapporo Gakuin University are required to take a Computer Literacy course. At Hokkaido University, we teach courses, such as AI Programming, with approximately 100 students. By using automatic marking systems of our own design we can check student work and obtain the results immediately. It reduces our labor, enables us to grasp individual students' learning states, and allows us to tailor our instruction to each student's needs. Automatic marking is a key technology for determining the current individual learning state of each student in a large class. By using automatic marking we can conduct short tests many times, mark the tests automatically, and collect detailed information about the learning states of students from the test results. However, developing reliable and efficient marking systems is a difficult and time-consuming job using conventional methods. In this paper, we introduce our automatic marking systems, share our experiences developing and using the systems in our classes, and discuss the possibility of expanding its use to object-oriented programming language courses.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126674891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Student leadership teams: does the benefit outweigh their egos?","authors":"K. McRitchie","doi":"10.1145/1181216.1181272","DOIUrl":"https://doi.org/10.1145/1181216.1181272","url":null,"abstract":"Creating and managing a team of students to help supervise other student staff has both positive and negative aspects. It is a necessity for those Information Technology (IT) departments who do not have enough full time staff to fulfill this role, yet it can present some interesting challenges in management. At Grinnell College, the IT department employs approximately 75 students as Technology Consultants who staff general computer labs, the helpdesk, library computing facilities, digital art lab, and the Audio Visual Center.The leadership team at Grinnell College was started to provide better services and supervision to the student staff, which was only about 25 students in 1997. The leadership team consisted of two \"supervising\" students: Senior Coordinator and Junior Coordinator. As the services provided by student staff expanded and the number of staff tripled, a team of six student supervisors was created. The leadership team is now comprised of an Administrative Coordinator, two Training Coordinators, a Technical Coordinator, an Audio Visual Center Coordinator, a Helpdesk Coordinator, and an Associate Coordinator who is usually in training for one of the other positions.This team is an asset most of the time and has allowed our Technology Consultant program to flourish. However there are some challenges in managing such a team: hiring the right students, training and professional development, personality conflicts, and most of all egos. The problems change from year to year as the team evolves, but a good student leadership team can become an important part of management.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"117 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126885713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IU-EVAL: an electronic course evaluation system","authors":"Hossein Hakimzadeh, L. Williams","doi":"10.1145/1181216.1181246","DOIUrl":"https://doi.org/10.1145/1181216.1181246","url":null,"abstract":"Course evaluations are an important instrument for assessing teaching effectiveness and maintaining the quality of our academic programs. At Indiana University South Bend students are given the opportunity to evaluate their courses at the end of each semester. The results are collected and analyzed by the corresponding academic units. The university dedicates a significant amount of monetary and human resources to conduct effective and confidential end-of-semester evaluations. In order to improve the speed, accuracy, anonymity, and privacy of course evaluations the authors have developed a web-based course evaluation system called IU-EVAL. To date, the system has been tested by approximately 23,500 students. In this paper we explore the motivations behind the development of IU-EVAL and discuss the lessons learned during the deployment and administration of the system. We will also share the results of our user survey.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121704553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Podcasting made simple","authors":"Terris B. Wolff","doi":"10.1145/1181216.1181305","DOIUrl":"https://doi.org/10.1145/1181216.1181305","url":null,"abstract":"The University of Southern California started a Technology Enhanced Learning initiative in the 2005-06 academic year. In response, two faculty teaching two different courses in the School of Social Work experimented with podcasting as a way of supplementing classroom lectures. In the Spring 2006 semester they used digital recorders to capture their lectures. The recording device -- which connected to a computer via a built-in USB connector -- produced \".WMA\" files. The files were edited and converted to \".MP3\" files and then posted in two places -- into the respective courses' Blackboard section and on a school web server. Students used the podcasts and other materials for review. This paper will outline the experiences of the faculty and what the School's IT organization did to support the experiment. The presentation will include a live demonstration, including posting to a server if a network connection is available.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125289908","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing training & documentation by eliminating artificial boundaries","authors":"Rita Pavolka","doi":"10.1145/1181216.1181283","DOIUrl":"https://doi.org/10.1145/1181216.1181283","url":null,"abstract":"Academic support organizations now find that the boundaries between training and documentation as well as technological and pedagogical support are ever-expanding, overlapping, and often artificial. Join us as representative members of Indiana University's open-source training initiatives team discuss the challenges and rewards of integrating the training and support content we develop. A question and answer period will allow you to share your experiences as well.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122548109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing campus IT services and student employee development through student technology services","authors":"Sheree Kornkven, Jared Hall","doi":"10.1145/1181216.1181256","DOIUrl":"https://doi.org/10.1145/1181216.1181256","url":null,"abstract":"Information technology funding seldom keeps pace with increasing demands for campus IT services. As a result, many IT departments are depending on qualified student employees to help them provide services. Information Technology Services (ITS) at North Dakota State University employs nearly 100 students in various workgroups who assist staff in providing core campus technology services. In 2004, ITS staff members recognized an opportunity to increase efficiency, save money, and raise the quality of services by implementing a Student Technology Services (STS) program. The STS program was formed to integrate all technology services provided by students into a single, consistently managed program. The program is managed by two student managers and a half-time staff coordinator. Goals of the STS program include: building a more unified student workforce; providing professional development opportunities for student employees; enhancing communication between ITS administration, workgroups, and student employees; developing more equitable and consistent hiring practices; empowering students and helping them to prepare for future careers; and providing a higher level of IT services for the NDSU campus. The STS program facilitates a coordinated approach to recruiting, hiring, orienting, training, and evaluating student employees. In this paper, we will provide an overview of the STS program at NDSU, share our accomplishments thus far, and discuss challenges as well as some positive outcomes of implementing the program.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"2015 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114652321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring the training wilderness","authors":"Jeni McIntosh-Elkins, K. McRitchie","doi":"10.1145/1181216.1181271","DOIUrl":"https://doi.org/10.1145/1181216.1181271","url":null,"abstract":"Exploring the student training wilderness takes courage, determination and creativity. Bring your compass and let experienced explorers from two colleges in the Midwest: Grinnell College and Valparaiso University, guide you through the training forest showing you how to provide training even if you are on the economy trek.Experience some interactive techniques that go beyond the traditional training methods, collect tools that you can add to your backpack of ideas, and also learn how to add some fun to your training sessions so that learning goals are better achieved. Learn how to identify and involve experts from the outside to enhance your training program with diverse perspectives and knowledge. Your trek into the wilderness will allow you to learn tactics to encourage participation, design ideas for sessions for all learning styles and how to get more from your training investment.The unique challenges of providing training to a staff who, by their very nature, will be moving on after few years and maintaining an even level of customer service will be covered in this journey. Providing students with the appropriate customer service skills, technical skills and knowledge will give them the survival skills they need to successfully negotiate the ever growing wilderness known as Information Technology.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114512825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Evaluating student employee performance","authors":"Helen Malin","doi":"10.1145/1181216.1181264","DOIUrl":"https://doi.org/10.1145/1181216.1181264","url":null,"abstract":"At Indiana University, we supervise large numbers of student employees who work independently in remote computer lab locations. We employ a small support staff to travel among the labs to monitor consultant performance and lab environments. Compiling data gathered throughout the semester and providing evaluation input on performance was a laborious task completed in the scurry of end of semester activity. There had to be a better way! What to do? First, identify our priorities for customer service and consultant performance. Then, develop a method to gather and organize performance input. An online performance record was the answer -- digital, real-time, cumulative and full disclosure. No more waiting until the end of the semester to identify strengths, weaknesses, and goals, or document recognition. Create an evaluation system that works hand-in-hand with our already active mentoring system. See how it all came together.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121263401","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jon T. Rickman, Merlin Miller, Tabatha Verbick, K. Todd
{"title":"Notebook universities do not have to be expensive","authors":"Jon T. Rickman, Merlin Miller, Tabatha Verbick, K. Todd","doi":"10.1145/1181216.1181287","DOIUrl":"https://doi.org/10.1145/1181216.1181287","url":null,"abstract":"Most notebook universities have a process to provide notebook computers for a large portion of its students. The universities charge each student a notebook fee which is typically around $1,000 per year. Usually, each university owns or leases the computers and tries to replace them every two years. Northwest Missouri State University has implemented a system to provide notebooks to every student living on-campus by increasing residence hall and tuition technology fees for a total cost of about $300 per year. Students living off-campus also have the option to rent a notebook computer at a similar cost.Northwest's model for providing notebooks to students has several key features. First, the notebooks are purchased by the university and the expected life cycle is three years. Second, the notebooks are purchased with a three-year warranty and students are responsible for providing damage and theft insurance. Third, the university owns the computers and utilizes volume independent licenses for most software. Finally with 2,500 student notebooks to support, Northwest has only 2.5 FTE staff positions for maintenance and repair of these units.With Northwest's computing model, higher expectations can be set for freshman academic assignments, since they are required to live on-campus and faculty can depend on students having access to standardized computing resources. Experience has shown that upper-classmen try to stay compatible with the computing model they have used for one or more years.This paper will discuss the challenges and benefits of implementing a low-cost, university-owned notebook computing model.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133425585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Bridging the student support gap","authors":"Gerald Bailey, Jamie Piperberg, B. Hiller","doi":"10.1145/1181216.1181218","DOIUrl":"https://doi.org/10.1145/1181216.1181218","url":null,"abstract":"In recent years, the use of a computer has become a requirement for success in a collegiate environment, and the demand for mobile computing has sharply increased. In response to these trends, Bucknell University has taken a proactive role in supporting the computing and technology needs of its students, faculty and staff.To meet these needs, Bucknell University created a student support model for personally-owned computers. This model currently consists of our Techdesk, Techdesk Advanced Support Team, the Bison Laptop Program, and the Student Laptop Loaner Program. These areas will continue to evolve to meet the needs of the Bucknell University student community.The various parts of the support model each have a valuable contribution to the overall level of service and support that we are able to offer to the Bucknell University student community. Our Techdesk and Techdesk Advanced Support Team answer general questions and resolve hardware and software issues. The Bison Laptop Program helps reduce the variety of hardware and software that we encounter, which reduces support requirements. The Student Laptop Loaner Program provides assistance during long-term repairs for students outside our laptop program. Together, these components allow us to provide a premier level of support.We plan to share our experiences and explain how the portions of our support model allow us to support the Bucknell University community. We believe that this could greatly benefit other institutions seeking to create or refine their student support model.","PeriodicalId":131408,"journal":{"name":"Proceedings of the 34th annual ACM SIGUCCS fall conference: expanding the boundaries","volume":"286 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2006-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131847536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}