Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104412
{"title":"Assessing institutional image's influence on student satisfaction and loyalty in Singapore's higher education: A study on higher learning institution students","authors":"","doi":"10.1016/j.actpsy.2024.104412","DOIUrl":"10.1016/j.actpsy.2024.104412","url":null,"abstract":"<div><p>This research project expands on previous studies to analyze the institutional image from the perspective of higher education students in Singapore. The work builds on extensive prior research and examines the impact of the recent pandemic and lockdowns in Asia, which have increased Singapore's popularity as a study destination for Asian students, particularly from China. Known as the Garden City and one of Asia's wealthiest cities, Singapore has grown significantly due to foreign direct investment and its strategic location near Malaysia and Indonesia. This study aims to identify institutional and city image dimensions in higher education, focusing on three of Singapore's six publicly funded universities. The critical factors examined include Institutional Image, Economic Image, Social Image, Environmental Image, Perceived Educational Quality, and Satisfaction and Loyalty. These factors are crucial for Singapore's goal to become an innovation and talent powerhouse by 2030, aligning with national scientific and technological advancement plans. The research also explores how Singapore competes with traditional study destinations like the USA, Britain, and Australia.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824002890/pdfft?md5=ee0a83375f0e139852080b1adbf2cc85&pid=1-s2.0-S0001691824002890-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141756516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104425
{"title":"Measurement and improvement of island B&BS customer satisfaction","authors":"","doi":"10.1016/j.actpsy.2024.104425","DOIUrl":"10.1016/j.actpsy.2024.104425","url":null,"abstract":"<div><p>Customer satisfaction is an important criterion to measure the service quality of bed and breakfasts (B&Bs). How to assess the customer satisfaction of B&Bs scientifically has always been a worthy topic. Based on the national standard, this study constructed an evaluation index system of customer satisfaction of island B&Bs consisting of 5 dimensions and 23 indicators. After SEM verification, the index system exhibited a good fit, and the dimensions of atmosphere, service, security, facilities, and characteristics had a significant positive effect on the customer satisfaction of the island B&Bs. At the same time, customer satisfaction of island B&Bs significantly and positively affected customers' post-purchase psychological perceptions, such as overall evaluation, repurchase intention, and recommendation intention. Then, the IPA method was used to analyze the importance and satisfaction of each index of customer satisfaction of Fujian island B&Bs. The results showed that island B&Bs in Fujian had strong advantages in the island atmosphere, guest services and facilities, and the most urgent index to be improved was the light and sound insulation of the guest rooms, and the featured items such as specialty food and beverage, customized activities, and specialty cultural and creative sales also needed to be improved. The index system provides a scientific method for the customer satisfaction evaluation of the island B&Bs,and it will effectively guide the operation and management of the island B&Bs operators.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824003020/pdfft?md5=d9e4d98d3fa8314ffb5c64cd0861a154&pid=1-s2.0-S0001691824003020-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141756518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104424
{"title":"Examining drivers of NFT purchase intention: The impact of perceived scarcity and risk","authors":"","doi":"10.1016/j.actpsy.2024.104424","DOIUrl":"10.1016/j.actpsy.2024.104424","url":null,"abstract":"<div><p>The emergence of non-fungible tokens (NFTs) has elicited both excitement and apprehension among consumers, who find themselves influenced by the perceived scarcity and the perceived risks surrounding these novel digital assets. This study investigates the factors influencing consumer adoption of NFTs by integrating the concepts of perceived scarcity and perceived risks within the theoretical framework of the Theory of Planned Behavior (TPB). Employing structural equation modeling, the research evaluates the impact of perceived scarcity, perceived ease of use, attitudes, subjective norms, perceived behavioral control, and perceived risk on NFT purchase intentions. The findings reveal that perceived scarcity and perceived ease of use significantly positively affect consumers' intentions to purchase NFTs. Conversely, perceived risk exerts a negative effect on purchase intentions. Additionally, the study demonstrates that attitudes, subjective norms, and perceived behavioral control positively affect NFT purchase intentions. This study provides a behavioral roadmap for navigating the complex love-hate relationship consumers have with NFTs, shedding light on the factors that motivate individuals to embrace or avoid these digital collectibles.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824003019/pdfft?md5=fdc4943b0c391bd7c8f75227227d759e&pid=1-s2.0-S0001691824003019-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141873917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104435
{"title":"Psychometric validation of Social Network Sites Use Motivation (SNSUM) Scale among Chinese adolescents and undergraduates","authors":"","doi":"10.1016/j.actpsy.2024.104435","DOIUrl":"10.1016/j.actpsy.2024.104435","url":null,"abstract":"<div><p>Research into the motivations for using social network sites has greatly increased in recent years. However, few studies have examined the psychometric validation of scales measuring these motivations. This research revised the Social Network Sites Use Motivations (SNSUM) Scale for application in a Chinese context. A total of 931 Chinese adolescents and undergraduates, aged 16–23 years, completed the adapted SNSUM scale and assessments of life satisfaction. Item analysis indicated all items in the SNSUM scale were retained for exploratory factor analysis (EFA). EFA results revealed a five-factor solution, explaining 75.37 % of the total variance, with factor loadings exceeding 0.40. This factor structure aligns with theoretical expectations and previous studies. Confirmatory factor analysis (<em>χ</em><sup>2</sup> = 415.633; <em>df</em> = 92, CFI = 0.934, TLI = 0.914, RMSEA = 0.080) and measurement invariance indicate robust construct validity of the scale across diverse gender and age cohorts. It also showed high internal consistency (Cronbach's α = 0.950) and excellent test-retest reliability (intraclass correlation coefficient = 0.952). Notably, SNSUM demonstrated a significant positive correlation with life satisfaction (<em>r</em> = 0.531). The findings confirm that the scale has robust psychometric properties among Chinese adolescents and undergraduates, suggesting its applicability within the context of Chinese culture.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824003123/pdfft?md5=518263bc31d05a44aa1ab14e12041b60&pid=1-s2.0-S0001691824003123-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141786965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104360
{"title":"Linking undergraduates' future orientation and their employability confidence: The role of vocational identity clarity and internship effectiveness","authors":"","doi":"10.1016/j.actpsy.2024.104360","DOIUrl":"10.1016/j.actpsy.2024.104360","url":null,"abstract":"<div><p>Given the growing research interest in students' school-to-work transition, we examine the positive effects of undergraduates' future orientation on their employability confidence. Specifically, building on social cognitive career theory which suggests that career choices are influenced by a person's experiences, beliefs, interests, and values, we explore the mediator of vocational identity clarity and the positive moderator of internship effectiveness in this association above. Two studies were conducted to test our model. Study 1 included a laboratory experiment (<em>N</em> = 136) and tested the positive association between undergraduates' future orientation and their employability confidence through vocational identity clarity. Study 2 used a time-lagged research design from undergraduates (<em>N</em> = 315) to replicate the results and to additionally test a mediating role of internship effectiveness. We find that undergraduates' future orientation has a strong positive relationship with employability confidence, and this relation is mediated by vocational identity clarity. Additionally, the results show a positive moderation effect, that is, when undergraduates' internship effectiveness is high, the above indirect relation becomes stronger. The current research enriches the existing understanding of how and when the students' future orientation can contribute to employability confidence theoretically and empirically. Meanwhile, these findings indicated valuable practical applications by encouraging universities to promote undergraduates' future orientation and provide effective internships for them towards enhancing their vocational identity clarity and ultimately boosting their employability confidence.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824002373/pdfft?md5=dfb4a7c37b93cf9fd5581c98c497d216&pid=1-s2.0-S0001691824002373-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141786964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104426
{"title":"The influence of emotional intelligence and behavioural biases on mutual fund churning frequency: Evidence from India","authors":"","doi":"10.1016/j.actpsy.2024.104426","DOIUrl":"10.1016/j.actpsy.2024.104426","url":null,"abstract":"<div><p>Behavioural finance invalidates the rationalistic assumptions of the efficient market hypothesis by proposing a realistic explanation for overreaction and underreaction. These phenomena are caused by investors making financial decisions based on their emotions without realizing them. This study attempts to establish the effect of investors' emotional intelligence on behavioural biases, namely, herding, overconfidence bias, and disposition effects, and its consequences for the churning frequency of mutual fund portfolios. This quantitative cross-sectional study was undertaken to collect data from 499 mutual fund investors using a self-administered questionnaire. We found that the disposition effect has a negative impact and that overconfidence bias positively affects the churning frequency of mutual fund portfolios. Furthermore, emotional intelligence, particularly its subconstructs, affects herding bias and overconfidence bias, ultimately impacting the churning frequency of investors. An investor with a higher level of self-motivation is likely to have a disposition effect and herding bias. Investors with disposition impact may be encouraged to reorganize their portfolio if there are any schemes that have been providing negative returns for more than two years or that are not projected to offer significant returns in the future. By understanding how they stack up on each emotional intelligence metric, investors and financial advisors may focus on avoiding the biases that could jeopardize long-term portfolio returns.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824003032/pdfft?md5=47edeeb94858647eb77b1c49a0d04acc&pid=1-s2.0-S0001691824003032-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141786966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-08-01DOI: 10.1016/j.actpsy.2024.104437
{"title":"Conditionality and the negotiation of core elements in university social representations","authors":"","doi":"10.1016/j.actpsy.2024.104437","DOIUrl":"10.1016/j.actpsy.2024.104437","url":null,"abstract":"<div><p>The aim of the present research is to investigate the phenomenon of the negotiation of the central core elements of a social representation under the effect of the confirmation of another, in relation to their intra core hierarchy, to understand the socio cognitive conditions in which this negotiation takes place and the role of conditionality in this. Also, in the effects it has on the perceptual and evaluative activity of the subjects. Two experimental procedures it was conducted. Based on our results: • when there was no condition, the simultaneous questioning of a primary central element, which founds the meaning of a representation (PCE) is not compensated by the confirmation of an adjunctive central element, which only specifies it (ACE) and subjects do not accept the representation, • while in the conditionality: the questioning of a primary central element (PCE) is compensated by the confirmation of an adjunctive central element (ACE) and leads instead to the acceptance of the representation. We conclude that our research findings, allow us to make it possible to understand further the internal functioning of the central system of a social representation, and the term of negotiability of a central element, which depends on the position and role of this element at the socio-cognitive level in the structure of the representation.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824003147/pdfft?md5=206f316609990151764ccb697203676e&pid=1-s2.0-S0001691824003147-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141873916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-07-20DOI: 10.1016/j.actpsy.2024.104390
{"title":"The survival processing effect in episodic memory in older adults and stroke patients","authors":"","doi":"10.1016/j.actpsy.2024.104390","DOIUrl":"10.1016/j.actpsy.2024.104390","url":null,"abstract":"<div><p>In the present study, we tested whether processing information in the context of an ancestral survival scenario enhances episodic memory performance in older adults and in stroke patients. In an online study (Experiment 1), healthy young and older adults rated words according to their relevance to an ancestral survival scenario, and subsequent free recall performance was compared to a pleasantness judgment task and a moving scenario task in a within-subject design. The typical survival processing effect was replicated: Recall rates were highest in the survival task, followed by the moving and the pleasantness judgment task. Although older adults showed overall lower recall rates, there was no evidence for differences between the age groups in the condition effects. Experiment 2 was conducted in a neurological rehabilitation clinic with a sample of patients who had suffered from a stroke within the past 5 months. On the group level, Experiment 2 revealed no significant difference in recall rates between the three conditions. However, when accounting for overall memory abilities and executive function, independently measured in standardized neuropsychological tests, patients showed a significant survival processing effect. Furthermore, only patients with high executive function scores benefitted from the scenario tasks, suggesting that intact executive function may be necessary for a mnemonic benefit. Taken together, our results support the idea that the survival processing task – a well-studied task in the field of experimental psychology – may be incorporated into a strategy to compensate for memory dysfunction.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824002671/pdfft?md5=f6d7073eb07a7def440dc8ea685e831c&pid=1-s2.0-S0001691824002671-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141732026","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-07-20DOI: 10.1016/j.actpsy.2024.104419
{"title":"Ease-of-retrieval mediates the relations of negative emotional states and passage of time judgments","authors":"","doi":"10.1016/j.actpsy.2024.104419","DOIUrl":"10.1016/j.actpsy.2024.104419","url":null,"abstract":"<div><p>Little research has investigated the relations of emotional states and passage of time judgments over a long period and explored the mechanisms underlying the relations. In this research, we conducted three studies (<em>N</em> = 2010 in total) in the three time points throughout a year including the end of 2020, the beginning and middle of 2021. In each study, we measured participants' negative emotional states that arise in daily life (including loneliness, anxiety, and depression), feelings of how easy/hard to recall the things having done in the last year, and yearly passage of time judgments. The results from the three studies consistently showed that individuals' feelings of ease-of-retrieval mediated the relations of negative emotional states and yearly passage of time judgments. The stronger the negative emotional states, the harder people feel to recall the things from the last year, and the faster people perceive time passing last year. This research provides novel insights for understanding the relations of negative emotional states and passage of time judgments, and importantly, individuals' feelings of ease-of-retrieval plays a significant role on explaining the relations.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824002968/pdfft?md5=678eaf206743c3dd5c642d9d1e82652b&pid=1-s2.0-S0001691824002968-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141732027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Acta PsychologicaPub Date : 2024-07-20DOI: 10.1016/j.actpsy.2024.104410
{"title":"Anxiety in young people: Analysis from a machine learning model","authors":"","doi":"10.1016/j.actpsy.2024.104410","DOIUrl":"10.1016/j.actpsy.2024.104410","url":null,"abstract":"<div><p>The study addresses the detection of anxiety symptoms in young people using artificial intelligence models. Questionnaires such as the Patient Health Questionnaire-9 (PHQ-9) and Generalized Anxiety Disorder 7-item scale (GAD-7) are used to collect data, with a focus on early detection of anxiety. Three machine learning models are employed: Support Vector Machine (SVM), K Nearest Neighbors (KNN), and Random Forest (RF), with cross-validation to assess their effectiveness. Results show that the RF model is the most efficient, with an accuracy of 91 %, surpassing previous studies. Significant predictors of anxiety are identified, such as parental education level, alcohol consumption, and social security affiliation. A relationship is observed between anxiety and personal and family history of mental illness, as well as with characteristics external to the model, such as family and personal history of depression. The analysis of the results highlights the importance of considering not only clinical but also social and family aspects in mental health interventions. It is suggested that the sample size be expanded in future studies to improve the robustness of the model. In summary, the study demonstrates the usefulness of artificial intelligence in the early detection of anxiety in young people and highlights the relevance of addressing multidimensional factors in the assessment and treatment of this condition.</p></div>","PeriodicalId":7141,"journal":{"name":"Acta Psychologica","volume":null,"pages":null},"PeriodicalIF":2.1,"publicationDate":"2024-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0001691824002877/pdfft?md5=6b1dc12094e50ac3daf35eb3e13caa45&pid=1-s2.0-S0001691824002877-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141728692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"心理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}