{"title":"Sentiment-devoid lexicons: A novel method for domain-specific textual analysis in business and governance documents","authors":"Wentao Ma , Shuk Ying Ho","doi":"10.1016/j.im.2024.104055","DOIUrl":"10.1016/j.im.2024.104055","url":null,"abstract":"<div><div>Our study proposes and tests a method for developing domain-specific dictionaries tailored for textual analysis in information systems research. Traditionally, dictionaries have been widely used for content classification according to sentiment; however, we introduce an alternative approach focused on creating dictionaries from sentiment-devoid documents. We demonstrate this method by developing a dictionary specific to Securities and Exchange Commission (SEC) investigations. Analyzing 150,432 publicly available SEC documents, we gained insights into the semantics of communications between the SEC and firms. To evaluate the dictionary, we analyzed SEC comment letters to predict the likelihood of firms reporting information technology control weaknesses (ITCWs), information technology audit fees, and cyber risks. Our dictionary outperformed five benchmarking dictionaries, explaining a higher proportion of variance in ITCW likelihood, information technology audit fees, and cyber risks. This study enhances the effectiveness of dictionaries in analyzing sentiment-devoid business and governance documents and results in a specialized dictionary for SEC communications.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104055"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital detox: A theoretical framework and future research directions for Information Systems","authors":"Julian Marx , Milad Mirbabaie , Ofir Turel","doi":"10.1016/j.im.2024.104068","DOIUrl":"10.1016/j.im.2024.104068","url":null,"abstract":"<div><div>Digital detox is gaining increasing attention as a method of self-control to address the adverse effects of prolonged leisure information and communication technology (ICT) use. However, the existing literature on this matter uses inconsistent terminology and reports mixed empirical results due to different understandings of what constitutes a digital detox strategy. Based on a theoretical review of existing literature, this study (1) introduces a consolidated definition of digital detox that integrates elements of synonymous concepts, (2) develops a theoretical framework for digital detox strategies, and (3) proposes a research agenda based on this framework. These contributions allow researchers to derive digital detox interventions systematically, make them comparable across studies, and thereby advance this important line of scholarly inquiry. Practitioners may build on our findings to derive individual and organizational measures such as routines and policies that prevent negative side effects of leisure ICT in both work and private life domains.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104068"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cutting corners as a coping strategy in information technology use: Unraveling the mind's dilemma","authors":"Kimia Ansari , Maryam Ghasemaghaei , Ofir Turel","doi":"10.1016/j.im.2024.104057","DOIUrl":"10.1016/j.im.2024.104057","url":null,"abstract":"<div><div>Modern information technology (IT) features aimed at helping users can also increase the complexity of IT. The impact of this emergent complexity on employee behavior remains unknown. Using the transactional theory of stress, we propose that people cope with IT complexity by cutting corners. An experimental study involving 130 data analysts revealed (1) data analytics tools’ complexity increases distress, (2) distress fully mediates the impact of data analytics tools’ complexity on cognitive dissonance, (3) cutting corners negatively moderates distress–cognitive dissonance relationship, and (4) cognitive dissonance reduces perceived decision quality. These findings illuminate how employees navigate challenges using modern, complex IT.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104057"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Understanding users’ AI manipulation intention: An empirical investigation of the antecedents in the context of AI recommendation algorithms","authors":"Taeyoung Kim, Il Im","doi":"10.1016/j.im.2024.104061","DOIUrl":"10.1016/j.im.2024.104061","url":null,"abstract":"<div><div>This study examines antecedents that drive platform users to manipulate artificial intelligence (AI) recommendation algorithms. Based on the persuasion knowledge model (PKM), survey data collected from YouTube and Instagram users reveal that AI manipulation intentions are positively affected by persuasion knowledge about AI and perceived interactivity. Perceived interactivity is associated with higher perceived benefits and lower perceived costs of AI manipulation, consequently affecting manipulation intentions. A multivariate analysis of variance shows variations in intentions to use different types of AI manipulation behaviors among users with varying levels of persuasion knowledge. The research contributes to the PKM and AI-human interaction literature.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104061"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142700978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Nipping trouble in the bud: A proactive tourism recommender system","authors":"Cheng Li, Weimin Zheng","doi":"10.1016/j.im.2024.104062","DOIUrl":"10.1016/j.im.2024.104062","url":null,"abstract":"<div><div>Recommender systems have been used extensively in tourism activities to aid travel decision making. However, existing systems design routes using mainly deterministic information, ignoring the negative impacts of uncertain events, likely resulting in suboptimal or impractical route designs. This study addresses this issue by integrating forecasting mechanisms into system design, thereby enabling tourists to avoid potential risks and improving travel experience. For example, in crowding avoidance, the system's performance is demonstrated through a field experiment. The results suggest that our system outperforms benchmarks and can help tourists avoid attraction crowding. The system is also applicable for other predictable uncertain events.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104062"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cybersecurity end-user compliance: Password management versus update compliance","authors":"Pratim Milton Datta , Oliver Krancher","doi":"10.1016/j.im.2024.104060","DOIUrl":"10.1016/j.im.2024.104060","url":null,"abstract":"<div><div>In today's world, organizations rely on cybersecurity end-user compliance as an essential practical parameter. Yet cybersecurity compliance remains a challenge, and failures are commonplace. But why? In addressing this question, we argue that ISP compliance is neither too monolithic nor too granular a construct but needs respecification. We empirically investigate cybersecurity antecedents leading to (i) user protection-centric password management and (ii) system protection-centric update compliance dimensions. The results of our survey of 241 users show differentiating behavioral strands intertwined across different types of compliance, highlighting a unique interplay of attitudes, knowledge, and social factors as antecedents to password and update compliance.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104060"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142656642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Innovation recipes for high use on four Fintech types: A configurational perspective","authors":"Hyun-Sun Ryu , Jinyoung Min","doi":"10.1016/j.im.2024.104058","DOIUrl":"10.1016/j.im.2024.104058","url":null,"abstract":"<div><div>Fintech has attracted attention based on its fusion of technology and finance; however, how its elements should be combined and configured has yet to be explored. To fill this research gap, this study investigates specific and multiple configurations of Fintech attributes that lead to high use by adopting a fuzzy-set qualitative comparative analysis. Based on the diffusion-of-innovation theory and the information systems success model, we develop a theoretical framework using three dimensions of Fintech: innovation, financial services, and information technology (IT). This study then explicates the complex nNar relationships among these three dimensions in the form of the conjunction, equifinality, and asymmetry of Fintech attributes to develop a better understanding of its use. This study provides specific configurations of these interactions among seven Fintech attributes based on four Fintech types (mobile payments, mobile remittance, peer-to-peer (P2P) lending, and crowdfunding). The findings indicate that IT plays multifaceted roles, varying from enabling to counterproductive, for all Fintech types. Our results offer guidance on effectively coordinating Fintech development and launching strategies to enhance its use in managerial practice.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104058"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Liwei Xu , Mingxing Han , Jingguo Wang , Yu Chen , Jiangnan Qiu
{"title":"Dynamic effects of emotions in microblogs on sharing during EID outbreaks: The contingent role of user personality traits","authors":"Liwei Xu , Mingxing Han , Jingguo Wang , Yu Chen , Jiangnan Qiu","doi":"10.1016/j.im.2024.104063","DOIUrl":"10.1016/j.im.2024.104063","url":null,"abstract":"<div><div>Our study empirically examines whether users’ personality traits accentuate or attenuate the influence of emotions in microblogs on users’ sharing behavior over time on a social media platform (Weibo in particular) during emerging infectious disease (EID) outbreaks. We develop a theoretical framework to analyze the dynamic relationship between emotions in microblogs related to EID on users’ sharing with personality traits as moderators. We collected 92,621 microblogs on COVID-19 from Sina Weibo with 501,930 sharing users for hypothesis testing. We leveraged a machine learning method in combination with the vector autoregression model to test our research model. Our results indicate that users with high levels of neuroticism, openness, and agreeableness are more likely to share immediately upon seeing microblogs with negative emotions, while those high in conscientiousness usually share after some time. This study highlights the contingent role of personality traits in the relationship between emotions expressed in microblogs and users’ act of sharing. The dynamic effects (both short-term and long-term) on sharing of emotions in microblogs are contingent upon personality traits. The results help us to understand who shares microblogs, how and why they behave when facing emotional content during EID outbreaks. Our findings enhance the understanding of user behavior on social media platforms and provide actionable insights for potential interventions in response to EID outbreaks.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104063"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering crisis information extraction through actionability event schemata and domain-adaptive pre-training","authors":"Yuhao Zhang, Siaw Ling Lo, Phyo Yi Win Myint","doi":"10.1016/j.im.2024.104065","DOIUrl":"10.1016/j.im.2024.104065","url":null,"abstract":"<div><div>One of the persistent challenges in crisis detection is inferring actionable information to support emergency response. Existing methods focus on situational awareness but often lack actionable insights. This study proposes a holistic approach to implementing an actionability extraction system on social media, including requirement gathering, selection of machine learning tasks, data preparation, and integration with existing resources, providing guidance for governments, civil services, emergency workers, and researchers on supplementing existing channels with actionable information from social media. Our solution leverages an actionability schema and domain-adaptive pre-training, improving upon the state-of-the-art model by 5.5 % and 10.1 % in micro and macro F1 scores.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104065"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Noyan Ilk , Guangzhi Shang , Zhijian Cui , Zhihao Terry Zhang
{"title":"Towards new frontiers: How attainment discrepancy affects exploratory behavior in crowdfunding","authors":"Noyan Ilk , Guangzhi Shang , Zhijian Cui , Zhihao Terry Zhang","doi":"10.1016/j.im.2024.104053","DOIUrl":"10.1016/j.im.2024.104053","url":null,"abstract":"<div><div>Online crowdfunding has become a popular mechanism for creative projects that are not suitable for traditional financing means. Interestingly, creators on crowdfunding platforms frequently embark on projects beyond their prior expertise. In this study, we investigate how fundraising performance affects a creator's decision to venture into (i.e., explore) new project categories. Leveraging data from Kickstarter, we unveil a “V-shaped” relationship between creators’ funding attainment discrepancy (the gap between realized and target performance) and their tendency to explore novel project categories. Our finding challenges the conventional assumption that exceeding target performance would inhibit exploratory behavior. In addition, we show that when the attainment discrepancy transitions from negative to positive, the probability of exploration exhibits a discontinuous dip.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104053"},"PeriodicalIF":8.2,"publicationDate":"2024-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}