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Global perspectives on organizational information systems issues: An enigma in search of a theoretical framework 组织信息系统问题的全球视角：寻找理论框架的谜团
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-03 DOI: 10.1016/j.im.2024.104034
Prashant Palvia , Jaideep Ghosh , Tim Jacks , Alexander Serenko
{"title":"Global perspectives on organizational information systems issues: An enigma in search of a theoretical framework","authors":"Prashant Palvia ,&nbsp;Jaideep Ghosh ,&nbsp;Tim Jacks ,&nbsp;Alexander Serenko","doi":"10.1016/j.im.2024.104034","DOIUrl":"10.1016/j.im.2024.104034","url":null,"abstract":"<div><p>Information Systems (IS) research paradigms, models and findings are largely developed in the context of the United States and Western Europe and thus are largely applicable to the Western world and have limited relevance elsewhere. One area of IS research interest to both practitioners and academics is the elicitation of organizational/management issues related to the use of information technology (IT). The US-based Society for Information Management conducts an annual survey on these issues, but its findings are limited to the US. Given the current ethnocentric approach, the World IT Project, among other topics, examined the organizational IS issues in 37 countries and found that, as expected, the organizational IS issues varied widely from one organization to another and from one country to another. To better understand the nature of these issues and their driving factors, we have developed a multitiered theoretical framework to unravel these factors. This framework comprises three layers: an outer layer with three national-level factors, a middle layer with two macro-IT factors, and an inner layer with three organizational-level factors. Furthermore, 17 propositions are supported by the World IT Project data and secondary data. Such a framework has been long overdue and offers both practitioners and researchers value in understanding the global IS landscape.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104034"},"PeriodicalIF":8.2,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142172713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Two entrepreneurial firms, a digital disruption, and different responses: the role of organizational mission and experiential computing digital options 两家创业公司、一次数字颠覆和不同应对：组织使命和体验式计算数字选择的作用
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-09-03 DOI: 10.1016/j.im.2024.104032
Inchan Kim , Nicholas Roberts
{"title":"Two entrepreneurial firms, a digital disruption, and different responses: the role of organizational mission and experiential computing digital options","authors":"Inchan Kim ,&nbsp;Nicholas Roberts","doi":"10.1016/j.im.2024.104032","DOIUrl":"10.1016/j.im.2024.104032","url":null,"abstract":"<div><p>Two leading digital entrepreneurial firms responded to a digital disruption differently. One adapted, whereas the other stagnated and eventually went bankrupt. In this inductive multi-case study, we strive to understand how they came to do so. Through constant comparison analysis between data, emerging theory, and existing literature, we develop a nuanced theoretical model suggesting that for entrepreneurial firms, having an abstract mission and pursuing diverse digital options actually constrain firms’ ability to respond to a digital disruption. But a specific mission and selective options enable adaptive agility. Overall, our emergent process theory highlights critically overlooked entrepreneurial firms, which are increasingly facing disruptions from powerful, established firms. Our emergent theory also prompts us to reconsider the conventional wisdom that digital options inherently enable agility.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104032"},"PeriodicalIF":8.2,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142157538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining how emotions affect online audience retention: Empirical evidence from livestreaming electronic commerce platforms 研究情感如何影响在线受众留存：来自直播电子商务平台的经验证据
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-30 DOI: 10.1016/j.im.2024.104031
Xu Xu , Chuan Luo , Xin (Robert) Luo , Zeen Wang
{"title":"Examining how emotions affect online audience retention: Empirical evidence from livestreaming electronic commerce platforms","authors":"Xu Xu ,&nbsp;Chuan Luo ,&nbsp;Xin (Robert) Luo ,&nbsp;Zeen Wang","doi":"10.1016/j.im.2024.104031","DOIUrl":"10.1016/j.im.2024.104031","url":null,"abstract":"<div><p>The retention of audiences has become a pressing issue in the paradigm of livestreaming electronic commerce. Embracing the cognitive appraisal theory of emotions, this study develops a research model to gauge the relationship between emotion and audience retention. The results from 1,218,692 bullet comments from 491,348 users in 946 livestreaming sessions indicate that users’ valence and arousal affect retention positively, while the two dimensions of streamers’ emotions exert impacts in opposite directions. We further discover that intimacy has significant moderating effects in the research model. These findings emphasize the importance of understanding emotional dynamics in LSE in promoting audience retention.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104031"},"PeriodicalIF":8.2,"publicationDate":"2024-08-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142129136","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How to find helpful health-related knowledge in the online healthcare community 如何在在线医疗保健社区中找到有用的健康相关知识
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-24 DOI: 10.1016/j.im.2024.104029
Fengyu Zhang, Xihua Li
{"title":"How to find helpful health-related knowledge in the online healthcare community","authors":"Fengyu Zhang,&nbsp;Xihua Li","doi":"10.1016/j.im.2024.104029","DOIUrl":"10.1016/j.im.2024.104029","url":null,"abstract":"<div><p>With the prevalence of online healthcare communities (OHCs), increasingly more people are seeking health-related information in OHCs. However, the large amount of health-related knowledge of varying quality poses a challenge for people to quickly find truly helpful knowledge. This study proposes a framework for automatically identifying helpful health-related knowledge based on a knowledge adoption model and machine learning techniques. Extensive experiments on the dataset from one of China's largest OHCs have demonstrated the superiority of our framework. This study strengthens the understanding of readers’ value judgments of online health-related knowledge and enriches research in information systems and knowledge management.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104029"},"PeriodicalIF":8.2,"publicationDate":"2024-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142098070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does supplier integration influence supply chain robustness and resilience? The moderating roles of information technology agility and managerial ties 供应商一体化如何影响供应链的稳健性和复原力？信息技术敏捷性和管理关系的调节作用
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-20 DOI: 10.1016/j.im.2024.104028
Shaobo Wei , Hua Liu , Xiayu Chen , Weiling Ke
{"title":"How does supplier integration influence supply chain robustness and resilience? The moderating roles of information technology agility and managerial ties","authors":"Shaobo Wei ,&nbsp;Hua Liu ,&nbsp;Xiayu Chen ,&nbsp;Weiling Ke","doi":"10.1016/j.im.2024.104028","DOIUrl":"10.1016/j.im.2024.104028","url":null,"abstract":"<div><p>This article investigates how a firm's supplier integration influences supply chain risk management (SCRM) practices and how these relationships are influenced by information technology (IT) agility and managerial ties. We further conduct fuzzy set qualitative comparative analysis (fsQCA) as a supplement. Matched survey data were collected from 148 firms in China, our results find that supplier integration influences both SCRM practices positively. Moreover, our results reveal that IT agility strengthens the effect of supplier integration on both supply chain robustness and resilience. Furthermore, business ties weaken the effect of supplier integration on supply chain resilience. In contrast, political ties weaken the effect of supplier integration on supply chain robustness, yet strengthen the effect of supplier integration on supply chain resilience. The results of fsQCA are largely consistent with our regression findings but also provide more interesting insights.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104028"},"PeriodicalIF":8.2,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142087268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Successful configurations of technology–organization–environment factors in digital transformation: Evidence from exporting small and medium-sized enterprises in the manufacturing industry 数字化转型中技术-组织-环境因素的成功配置：来自制造业出口型中小企业的证据
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-19 DOI: 10.1016/j.im.2024.104030
Amoin Bernadine N'Dri, Zhan Su
{"title":"Successful configurations of technology–organization–environment factors in digital transformation: Evidence from exporting small and medium-sized enterprises in the manufacturing industry","authors":"Amoin Bernadine N'Dri,&nbsp;Zhan Su","doi":"10.1016/j.im.2024.104030","DOIUrl":"10.1016/j.im.2024.104030","url":null,"abstract":"<div><p>Drawing on the technology–organization–environment (TOE) framework, this article examines the influence of TOE factors on the success of digital transformation (DT) in manufacturing export small and medium-sized enterprises, and how these factors are configured to explain DT success. While PLS-SEM results show the individual effect of TOE factors, fsQCA results reveal five paths with different configurations for DT success. fsQCA results complement and extend the results of PLS-SEM analysis by showing that a condition can be present or absent depending on how it is combined with other factors. The combination of these two methodological approaches provides a more nuanced understanding of DT.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104030"},"PeriodicalIF":8.2,"publicationDate":"2024-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142048548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Blockchain-driven decentralized identity management: An interdisciplinary review and research agenda 区块链驱动的去中心化身份管理：跨学科审查和研究议程
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-14 DOI: 10.1016/j.im.2024.104026
Zhiyue Yan , Xi Zhao , Yang (Alison) Liu , Xin (Robert) Luo
{"title":"Blockchain-driven decentralized identity management: An interdisciplinary review and research agenda","authors":"Zhiyue Yan ,&nbsp;Xi Zhao ,&nbsp;Yang (Alison) Liu ,&nbsp;Xin (Robert) Luo","doi":"10.1016/j.im.2024.104026","DOIUrl":"10.1016/j.im.2024.104026","url":null,"abstract":"<div><p>The rise of blockchain technology has sparked interest in decentralized identity management (DIdM). However, DIdM's interdisciplinary nature has led to a fragmented understanding. We propose a “Task Structure-Technological Properties-Fit” framework to clarify the application of DIdM across tasks and contexts. We conducted a comprehensive review of 149 DIdM papers to define task structure (task goals and stakeholder values), task goals (identity value creation and value maintenance), stakeholders (users, service providers, identity issuers, regulators, and infrastructure builders), and DIdM properties (interoperability and self-sovereignty). We explored how these elements could align and then highlight research gaps and present a DIdM research agenda.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104026"},"PeriodicalIF":8.2,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142077177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A Bayesian deep recommender system for uncertainty-aware online physician recommendation 用于不确定性感知在线医生推荐的贝叶斯深度推荐系统
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-13 DOI: 10.1016/j.im.2024.104027
Fulai Cui , Shuo Yu , Yidong Chai , Yang Qian , Yuanchun Jiang , Yezheng Liu , Xiao Liu , Jianxin Li
{"title":"A Bayesian deep recommender system for uncertainty-aware online physician recommendation","authors":"Fulai Cui ,&nbsp;Shuo Yu ,&nbsp;Yidong Chai ,&nbsp;Yang Qian ,&nbsp;Yuanchun Jiang ,&nbsp;Yezheng Liu ,&nbsp;Xiao Liu ,&nbsp;Jianxin Li","doi":"10.1016/j.im.2024.104027","DOIUrl":"10.1016/j.im.2024.104027","url":null,"abstract":"<div><p>Online physician recommender systems alleviate information overload by automatically recommending the best-fit physicians to patients. In contrast to general recommendations, physicians with greater uncertainty (i.e., greater variance in patients’ feedback) may not be preferred as this could affect patients’ treatment. However, most existing recommender systems don't consider uncertainty, reducing systems’ reliability and patients’ readiness to trust. To address this concern, this study leverages Bayesian theory and develops an uncertainty-aware online physician recommender system, including a Bayesian deep collaborative filtering (BDCF) model and a novel uncertainty-aware ranking algorithm. Experiments on real-world data demonstrate the superiority of BDCF and the ranking algorithm.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104027"},"PeriodicalIF":8.2,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142077232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effects of temporal features and product image zooming in online time scarcity deals: A construal fit account 在线时间稀缺性交易中时间特征和产品图片缩放的影响：构想契合度分析
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-07 DOI: 10.1016/j.im.2024.104019
Candy K. Y. Ho , Kevin Kuan , Shuyu Liang , Weiling Ke
{"title":"Effects of temporal features and product image zooming in online time scarcity deals: A construal fit account","authors":"Candy K. Y. Ho ,&nbsp;Kevin Kuan ,&nbsp;Shuyu Liang ,&nbsp;Weiling Ke","doi":"10.1016/j.im.2024.104019","DOIUrl":"10.1016/j.im.2024.104019","url":null,"abstract":"<div><p>Time scarcity deals, which offer time-limited discounts, are prevalent in online shopping. These deals have two temporal aspects: deal time and lead time. Deal time, the remaining duration before the discount expires, signals scarcity and enhances the deal's appeal. In contrast, lead time, the delay between purchase and receipt/consumption, postpones gratification and diminishes the deal's attractiveness. This study proposes that as deal time and lead time fluctuate, they progressively bring consumers psychologically closer to the act of purchase/consumption. Drawing on construal level theory, we contend that firms can use image zooming as a digital tool to generate product images at various zoom levels and align with the psychological distances induced by deal time or lead time throughout the deal's availability. This strategy amplifies the positive effects of deal time and mitigates the negative impacts of lead time. Our research model is validated by data from three experiments. We discovered that (1) product image zooming affects consumers’ psychological proximity to an online deal; (2) when a deal with a short (long) deal/lead time is paired with a zoom-in (zoom-out) product image, deal evaluation and purchase intention increase; and (3) these effects are mediated by consumers’ “feeling right” experience during deal evaluation, which arises from a match between the construal levels prompted by the temporal feature and the product image. Theoretical contributions and managerial implications are discussed.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 7","pages":"Article 104019"},"PeriodicalIF":8.2,"publicationDate":"2024-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141993199","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How social learning drives customer engagement in short video commerce: An attitude transfer perspective 社交学习如何推动客户参与短视频商务：态度转移视角
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-08-03 DOI: 10.1016/j.im.2024.104018
Dandan He , Zhong Yao , Thompson S.H. Teo , Yuanhong Ma , Wuhuan Xu
{"title":"How social learning drives customer engagement in short video commerce: An attitude transfer perspective","authors":"Dandan He ,&nbsp;Zhong Yao ,&nbsp;Thompson S.H. Teo ,&nbsp;Yuanhong Ma ,&nbsp;Wuhuan Xu","doi":"10.1016/j.im.2024.104018","DOIUrl":"10.1016/j.im.2024.104018","url":null,"abstract":"<div><p>Short video commerce has become increasingly prevalent; however, the factors affecting customer engagement have not been adequately examined. Drawing on social learning theory, attitude transfer theory and relationship norms theory, we explored how social learning behavior from three dimensions of atmospheric cues is associated with customers’ attitudes, how such attitudes mediate these engagement relationships, and also how the relationship norms moderate the mediating effect of attitude. The empirical findings obtained through the PLS-SEM largely support the hypotheses. The fsQCA results illustrate how combinations of antecedents can lead to high customer engagement. This study contributes to the literature on short video commerce, customer attitudes, and relationship norms, and provides influencers and managers with practical strategies to improve customer engagement.</p></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 6","pages":"Article 104018"},"PeriodicalIF":8.2,"publicationDate":"2024-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141946613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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