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Better job application systems: Objectively assessing measures of job performance from asynchronous video interviews 更好的求职系统：从异步视频面试中客观地评估工作表现
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-26 DOI: 10.1016/j.im.2024.104077
Steven J. Pentland , Xinran Wang , Nathan W. Twyman
{"title":"Better job application systems: Objectively assessing measures of job performance from asynchronous video interviews","authors":"Steven J. Pentland ,&nbsp;Xinran Wang ,&nbsp;Nathan W. Twyman","doi":"10.1016/j.im.2024.104077","DOIUrl":"10.1016/j.im.2024.104077","url":null,"abstract":"<div><div>When selecting top candidates for a job, organizations would prefer to not accidentally filter out the highest quality candidates. But an unbiased, detailed assessment of every applicant in a large candidate pool has been prohibitively costly. Asynchronous video interviews (AVIs) are inspiring new ideas for predicting job performance early in the hiring process by providing a rich source of signals. We propose that automatic analysis of interview data can improve candidate filtering at the application stage. The potential of this approach is clear, but there is a need for a structured framework and benchmarks to develop effective and valid application systems. We therefore propose a design framework that enhances the objectiveness of automated candidate assessment using AVIs through principles such as using behavioral cues that are hard to fake and using unbiased, validated labels in training sets. We demonstrate the implementation of this framework and evaluate its potential by building a prototype for automatically assessing general mental ability, an important and generalizable indicator of job performance. Results show that if new application systems adhere to this framework, more objective measures of job performance can be assessed automatically from AVI recordings. More generally, the study guides advancement of automated AVI platforms with a focus on efficacy and fairness.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104077"},"PeriodicalIF":8.2,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users 中断时代的移动使用：容量和结构性干扰对移动用户的影响
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-19 DOI: 10.1016/j.im.2024.104069
Lior Fink , Esti Baranes , Naama Ilany-Tzur
{"title":"Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users","authors":"Lior Fink ,&nbsp;Esti Baranes ,&nbsp;Naama Ilany-Tzur","doi":"10.1016/j.im.2024.104069","DOIUrl":"10.1016/j.im.2024.104069","url":null,"abstract":"<div><div>We investigate the performance consequences of on-screen interruptions in mobile use. Drawing on capacity theory of attention, we conjecture that attention capacity may be lower in mobile use relative to PC use. A self-report instrument provides preliminary support for this conjecture. An online experiment provides additional support by showing that mobile users benefit from lower switching costs when they turn their attention to an interrupting task, while they suffer higher resumption costs when they resume a task that already demanded their attention. This study advances the understanding of mobile behavior while contributing to the broader literature on attention and interference.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104069"},"PeriodicalIF":8.2,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Orchestrating digital technologies with incumbent enterprise systems for attaining innovation 协调数字技术与现有企业系统，实现创新
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-19 DOI: 10.1016/j.im.2024.104066
Sachithra Lokuge , Darshana Sedera , Varun Grover , Suprateek Sarker
{"title":"Orchestrating digital technologies with incumbent enterprise systems for attaining innovation","authors":"Sachithra Lokuge ,&nbsp;Darshana Sedera ,&nbsp;Varun Grover ,&nbsp;Suprateek Sarker","doi":"10.1016/j.im.2024.104066","DOIUrl":"10.1016/j.im.2024.104066","url":null,"abstract":"<div><div>In the late 1990s, most organizations adopted enterprise systems (ES) to automate their core business processes. The very same organizations are presented with a new wave of opportunities to innovate with digital technologies—technologies that purport to have diametrically opposed characteristics to ES. This study explores how organizations integrate digital technologies with their incumbent ES for attaining innovation. The study followed a qualitative approach and gathered data from four organizations consisting of six such projects. By applying a unique theoretical foundation, this study derives interesting insights into the orchestration process of ES and digital technologies for attaining innovation.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104066"},"PeriodicalIF":8.2,"publicationDate":"2024-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Seeking decision-making performance: Examining the role of E-commerce capability, digital business intensity, and organizational agility 寻求决策绩效：研究电子商务能力、数字化业务强度和组织灵活性的作用
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-17 DOI: 10.1016/j.im.2024.104064
Lei Li , Jiabao Lin , Jose Benitez , Xin (Robert) Luo , Patrick Mikalef
{"title":"Seeking decision-making performance: Examining the role of E-commerce capability, digital business intensity, and organizational agility","authors":"Lei Li ,&nbsp;Jiabao Lin ,&nbsp;Jose Benitez ,&nbsp;Xin (Robert) Luo ,&nbsp;Patrick Mikalef","doi":"10.1016/j.im.2024.104064","DOIUrl":"10.1016/j.im.2024.104064","url":null,"abstract":"<div><div>Leveraging the IT-enabled organizational capabilities perspective, we develop a moderated mediation model to examine the mechanisms and boundary conditions through which e-commerce capability affects decision-making performance. Using a sample of Chinese agriculture firms, the results validate that e-commerce capability positively influences decision-making performance through organizational agility, and this indirect effect is stronger when digital business intensity is higher. Moreover, digital business intensity moderates the relationship between e-commerce capability and organizational agility. This paper contributes to IS research by examining theoretically and empirically the impact of digitally enabled agility on decision-making performance, emphasizing the role of e-commerce capability and digital business intensity.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104064"},"PeriodicalIF":8.2,"publicationDate":"2024-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142700977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring liminal experience of entrepreneurs in information and communication technology innovation in underdeveloped regions 探索欠发达地区企业家在信息和通信技术创新中的边缘经验
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-16 DOI: 10.1016/j.im.2024.104067
Zhewei Zhang , Rezwanul Huque Khan , Joe Nandhakumar
{"title":"Exploring liminal experience of entrepreneurs in information and communication technology innovation in underdeveloped regions","authors":"Zhewei Zhang ,&nbsp;Rezwanul Huque Khan ,&nbsp;Joe Nandhakumar","doi":"10.1016/j.im.2024.104067","DOIUrl":"10.1016/j.im.2024.104067","url":null,"abstract":"<div><div>Research on information and communication technology (ICT) innovation highlights its crucial role in fostering socioeconomic development in underdeveloped regions. Prior studies have shown that the unique context of these regions can present significant challenges, which often lead to project failure. These studies generally examined the phenomenon at the organizational and societal levels, offering limited insights at the individual level, especially on how challenges are dealt with by entrepreneurs. By analyzing two ICT innovation projects in Bangladesh, we explore how entrepreneurs appropriate these challenges and suggest innovative solutions to achieve desired project outcomes. Drawing on the concept of “liminality,” we develop a process model that depicts how entrepreneurs adapt to contextual challenges and establish contextualized practices for successful ICT innovations. We discuss the strategies used by entrepreneurs for path creation during this process and highlight the importance of digital technologies in supporting these strategies. We then outline the implications of our findings for research on ICT innovation in underdeveloped regions.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104067"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Sentiment-devoid lexicons: A novel method for domain-specific textual analysis in business and governance documents 无情感词典：商业和管理文件中特定领域文本分析的新方法
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-16 DOI: 10.1016/j.im.2024.104055
Wentao Ma , Shuk Ying Ho
{"title":"Sentiment-devoid lexicons: A novel method for domain-specific textual analysis in business and governance documents","authors":"Wentao Ma ,&nbsp;Shuk Ying Ho","doi":"10.1016/j.im.2024.104055","DOIUrl":"10.1016/j.im.2024.104055","url":null,"abstract":"<div><div>Our study proposes and tests a method for developing domain-specific dictionaries tailored for textual analysis in information systems research. Traditionally, dictionaries have been widely used for content classification according to sentiment; however, we introduce an alternative approach focused on creating dictionaries from sentiment-devoid documents. We demonstrate this method by developing a dictionary specific to Securities and Exchange Commission (SEC) investigations. Analyzing 150,432 publicly available SEC documents, we gained insights into the semantics of communications between the SEC and firms. To evaluate the dictionary, we analyzed SEC comment letters to predict the likelihood of firms reporting information technology control weaknesses (ITCWs), information technology audit fees, and cyber risks. Our dictionary outperformed five benchmarking dictionaries, explaining a higher proportion of variance in ITCW likelihood, information technology audit fees, and cyber risks. This study enhances the effectiveness of dictionaries in analyzing sentiment-devoid business and governance documents and results in a specialized dictionary for SEC communications.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104055"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital detox: A theoretical framework and future research directions for Information Systems 数字排毒：信息系统的理论框架和未来研究方向
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-16 DOI: 10.1016/j.im.2024.104068
Julian Marx , Milad Mirbabaie , Ofir Turel
{"title":"Digital detox: A theoretical framework and future research directions for Information Systems","authors":"Julian Marx ,&nbsp;Milad Mirbabaie ,&nbsp;Ofir Turel","doi":"10.1016/j.im.2024.104068","DOIUrl":"10.1016/j.im.2024.104068","url":null,"abstract":"<div><div>Digital detox is gaining increasing attention as a method of self-control to address the adverse effects of prolonged leisure information and communication technology (ICT) use. However, the existing literature on this matter uses inconsistent terminology and reports mixed empirical results due to different understandings of what constitutes a digital detox strategy. Based on a theoretical review of existing literature, this study (1) introduces a consolidated definition of digital detox that integrates elements of synonymous concepts, (2) develops a theoretical framework for digital detox strategies, and (3) proposes a research agenda based on this framework. These contributions allow researchers to derive digital detox interventions systematically, make them comparable across studies, and thereby advance this important line of scholarly inquiry. Practitioners may build on our findings to derive individual and organizational measures such as routines and policies that prevent negative side effects of leisure ICT in both work and private life domains.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104068"},"PeriodicalIF":8.2,"publicationDate":"2024-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cutting corners as a coping strategy in information technology use: Unraveling the mind's dilemma 偷工减料是信息技术使用中的一种应对策略：破解思维困境
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-14 DOI: 10.1016/j.im.2024.104057
Kimia Ansari , Maryam Ghasemaghaei , Ofir Turel
{"title":"Cutting corners as a coping strategy in information technology use: Unraveling the mind's dilemma","authors":"Kimia Ansari ,&nbsp;Maryam Ghasemaghaei ,&nbsp;Ofir Turel","doi":"10.1016/j.im.2024.104057","DOIUrl":"10.1016/j.im.2024.104057","url":null,"abstract":"<div><div>Modern information technology (IT) features aimed at helping users can also increase the complexity of IT. The impact of this emergent complexity on employee behavior remains unknown. Using the transactional theory of stress, we propose that people cope with IT complexity by cutting corners. An experimental study involving 130 data analysts revealed (1) data analytics tools’ complexity increases distress, (2) distress fully mediates the impact of data analytics tools’ complexity on cognitive dissonance, (3) cutting corners negatively moderates distress–cognitive dissonance relationship, and (4) cognitive dissonance reduces perceived decision quality. These findings illuminate how employees navigate challenges using modern, complex IT.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"61 8","pages":"Article 104057"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142643109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Understanding users’ AI manipulation intention: An empirical investigation of the antecedents in the context of AI recommendation algorithms 了解用户的人工智能操作意图：人工智能推荐算法背景下的前因实证调查
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-14 DOI: 10.1016/j.im.2024.104061
Taeyoung Kim, Il Im
{"title":"Understanding users’ AI manipulation intention: An empirical investigation of the antecedents in the context of AI recommendation algorithms","authors":"Taeyoung Kim,&nbsp;Il Im","doi":"10.1016/j.im.2024.104061","DOIUrl":"10.1016/j.im.2024.104061","url":null,"abstract":"<div><div>This study examines antecedents that drive platform users to manipulate artificial intelligence (AI) recommendation algorithms. Based on the persuasion knowledge model (PKM), survey data collected from YouTube and Instagram users reveal that AI manipulation intentions are positively affected by persuasion knowledge about AI and perceived interactivity. Perceived interactivity is associated with higher perceived benefits and lower perceived costs of AI manipulation, consequently affecting manipulation intentions. A multivariate analysis of variance shows variations in intentions to use different types of AI manipulation behaviors among users with varying levels of persuasion knowledge. The research contributes to the PKM and AI-human interaction literature.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104061"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142700978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Nipping trouble in the bud: A proactive tourism recommender system 将麻烦消灭在萌芽状态主动式旅游推荐系统
IF 8.2 2区 管理学
Information & Management Pub Date : 2024-11-14 DOI: 10.1016/j.im.2024.104062
Cheng Li, Weimin Zheng
{"title":"Nipping trouble in the bud: A proactive tourism recommender system","authors":"Cheng Li,&nbsp;Weimin Zheng","doi":"10.1016/j.im.2024.104062","DOIUrl":"10.1016/j.im.2024.104062","url":null,"abstract":"<div><div>Recommender systems have been used extensively in tourism activities to aid travel decision making. However, existing systems design routes using mainly deterministic information, ignoring the negative impacts of uncertain events, likely resulting in suboptimal or impractical route designs. This study addresses this issue by integrating forecasting mechanisms into system design, thereby enabling tourists to avoid potential risks and improving travel experience. For example, in crowding avoidance, the system's performance is demonstrated through a field experiment. The results suggest that our system outperforms benchmarks and can help tourists avoid attraction crowding. The system is also applicable for other predictable uncertain events.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104062"},"PeriodicalIF":8.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142701038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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