{"title":"Online creators’ strategic cooperation in two-sided synchronous UGC market: Empirical evidence from a livestreaming platform","authors":"Bingyi Wu , Charles Zhechao Liu , Hongyi Zhu","doi":"10.1016/j.im.2024.104095","DOIUrl":"10.1016/j.im.2024.104095","url":null,"abstract":"<div><div>This study explores widespread cooperation among live content creators on synchronous user-generated content (UGC) platforms. It introduces a typology of online cooperation – hyping, peering, and spreading – based on creators’ relative popularity statuses and proposes a framework exploring resource-based cooperative strategies and the economic impacts of the three cooperation types. The study reveals varying effects of homophily-based and reciprocity-based strategies on the three cooperation types. The findings also highlight the network effects arising from cooperation and identify conflicting impacts of hyping on creator and platform growth. These findings offer essential insights for managing platform growth in the synchronous UGC market.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104095"},"PeriodicalIF":8.2,"publicationDate":"2024-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ping Qiu , Zhao Cai , Xiangtianrui Kong , Hing Kai Chan , Ye Shi
{"title":"Disentangling the impact of bidding price on advertising performance in E-commerce search advertising: The moderating role of product competitiveness","authors":"Ping Qiu , Zhao Cai , Xiangtianrui Kong , Hing Kai Chan , Ye Shi","doi":"10.1016/j.im.2024.104096","DOIUrl":"10.1016/j.im.2024.104096","url":null,"abstract":"<div><div>Though E-commerce search advertising has become an increasingly prevalent approach for online retailers to promote their products, it is nontrivial for online retailers to use search advertising effectively, particularly without a comprehensive understanding of the effect of bidding price. This research investigates the effect of bidding price on product click-through rate and conversion rate, with a focus on the moderating role of product competitiveness. We collected data consisting of 10,734 search advertising records of 421 advertised stock keeping units and 206 keywords from a retailer operating on a leading e-commerce platform. This dataset was matched with data of 39,066 rival products to construct the indexes of product competitiveness in terms of mouth and product competitiveness in terms of sale price. Contradictory to the wisdom that there is a monotone relationship between bidding price and click-through/conversion rate, our result reveals an inverted U-shaped relationship between bidding price and click-through/conversion rate. Moreover, product competitiveness in terms of word-of-mouth weakens the inverted U-shaped relationship between bidding price and click-through/conversion rate, while product competitiveness in terms of sale price only weakens the inverted U-shaped relationship between bidding price and click-through rate, but not conversion rate. This research enriches the literature on search advertising by untangling the impact of bidding price and the moderating role of product competitiveness.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104096"},"PeriodicalIF":8.2,"publicationDate":"2024-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139287","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Xixi Li , Qian Wang , Xinlin Yao , Xiangbin Yan , Ruihao Li
{"title":"How do influencers’ impression management tactics affect purchase intention in live commerce? – Trust transfer and gender differences","authors":"Xixi Li , Qian Wang , Xinlin Yao , Xiangbin Yan , Ruihao Li","doi":"10.1016/j.im.2024.104094","DOIUrl":"10.1016/j.im.2024.104094","url":null,"abstract":"<div><div>Influencers in live commerce play a pivotal role in guiding consumers’ purchase decisions. Prior studies have explored how influencers’ different characteristics impact consumers’ purchase intention in live commerce. Nevertheless, the role of influencers’ impression management strategies in this context remains a largely unexplored terrain. We draw on the impression management lens and integrate the stimulus-organism-response framework together with social role theory to examine a comprehensive research model regarding how influencers’ different impression management tactics (i.e., self-focused, consumer-focused, and product-focused impression management tactics) affect trust perceptions, which further contribute to female and male consumers’ purchase intention in live commerce. We first conducted a qualitative interview (N = 71) to validate the existence of influencers’ three impression management tactics, and then designed a scenario-based survey (N = 241) to test the research model. Our study enriches the understanding of impression management tactics in the live commerce context, extends social role theory to explain the different decision pathways of female and male consumers during live shopping, and also offers practical insights for influencers and managers of live commerce platforms.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104094"},"PeriodicalIF":8.2,"publicationDate":"2024-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"GAI identity threat: When and why do individuals feel threatened?","authors":"Jing Zhou , Yaobin Lu , Qian Chen","doi":"10.1016/j.im.2024.104093","DOIUrl":"10.1016/j.im.2024.104093","url":null,"abstract":"<div><div>The widespread application of generative artificial intelligence (GAI) and its ability to perform various tasks have raised concerns about identity threats. This study aims to investigate antecedents, behavioral consequences, and boundary conditions of GAI identity threat. We conduct a two-phase study using a mixed-methods approach. The qualitative phase aims to identify the critical factors that influence GAI identity threat. After coding 30 semi-structured interview transcripts, we find that GAI's high intelligence and human-like abilities facilitate three kinds of affordance that influence GAI identity threat: creative affordance, analysis affordance, and communication affordance. The quantitative phase, based on IT identity threat theory, constructs a research model to examine how the three types of affordance influence GAI identity threat, as well as identifying the behavioral consequences. An examination of survey data from 405 users indicates that GAI's creative affordance, analysis affordance, and communication affordance are associated with GAI identity threat, which may lead to users’ resistance behavior. Furthermore, GAI autonomy and user self-identity moderate the relationship between GAI affordances and GAI identity threat, respectively. This study identifies users’ negative psychological mechanisms when using AI, develops IT identity threat theory in the context of GAI, and provides implications for practitioners to reduce identity threats.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104093"},"PeriodicalIF":8.2,"publicationDate":"2024-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142867441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Maarif Sohail , Fang Wang , Norm Archer , Wenting Wang , Yufei Yuan
{"title":"Corrigendum to “Lower than expected but still willing to use: User acceptance toward current intelligent conversational agents” [Information & Management Volume 61 issue 8(2024) 104033]","authors":"Maarif Sohail , Fang Wang , Norm Archer , Wenting Wang , Yufei Yuan","doi":"10.1016/j.im.2024.104081","DOIUrl":"10.1016/j.im.2024.104081","url":null,"abstract":"","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104081"},"PeriodicalIF":8.2,"publicationDate":"2024-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143351011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leveraging the metaverse ecosystem: How institutional factors, adoption of metaverse-related technologies, and absorptive capacity drive performance in high-tech small and medium-sized enterprises","authors":"Fakhar Shahzad, Qingyu Zhang","doi":"10.1016/j.im.2024.104080","DOIUrl":"10.1016/j.im.2024.104080","url":null,"abstract":"<div><div>This study aims to investigate the adoption of Metaverse-related technologies by high-tech small and medium-sized enterprises (SMEs) and its impact on international marketing agility and firm performance. A two-wave longitudinal design was applied using structural equation modeling to assess data collected from high-tech SME executives (<em>n</em> = 226). This study reveals that various institutional aspects positively influence high-tech SMEs’ intention to adopt Metaverse-related technologies, leading to its adoption. Adoption improves marketing agility and performance, with absorptive capacity playing a crucial mediating role. Based on the results of empirical investigation, this study provides significant theoretical and practical contributions.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104080"},"PeriodicalIF":8.2,"publicationDate":"2024-12-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Leveraging structural IT capabilities to promote novelty and efficiency in business model design: A knowledge-based view","authors":"Feiyu Wang, Jibao Gu, Along Liu","doi":"10.1016/j.im.2024.104090","DOIUrl":"10.1016/j.im.2024.104090","url":null,"abstract":"<div><div>Enterprises are confronted with the challenge of designing business models grounded in information technology (IT). In addressing this concern, prior literature has highlighted the significance of intra-organizational IT capabilities in the business model design (BMD), yet insufficient attention has been devoted to inter-organizational IT capabilities. Employing a knowledge-based view to address this research gap, this study explores how enterprises leverage structural IT capabilities to foster novelty-centered business model design (NBMD) and efficiency-centered business model design (EBMD). Using matched survey data from 180 Chinese manufacturing firms, our findings indicate a positive correlation between IT reconfiguration and NBMD, and a positive correlation between IT integration and EBMD. Additionally, polynomial regression and response surface analysis show that maintaining a high proportion of IT reconfiguration or integration is required to optimize NBMD. For facilitating EBMD, a high proportion of IT integration must be maintained, and a high proportion of IT reconfiguration has a comparatively lesser impact. Our research results offer theoretical and practical implications for how to develop structural IT capabilities to support BMD.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104090"},"PeriodicalIF":8.2,"publicationDate":"2024-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139286","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ludivine Martin , Chantal Fuhrer , Nicolas Poussing
{"title":"E-mail overload: Exploring employees’ experiences using e-mail during worktime and leisure time and consequences for their subjective well-being","authors":"Ludivine Martin , Chantal Fuhrer , Nicolas Poussing","doi":"10.1016/j.im.2024.104089","DOIUrl":"10.1016/j.im.2024.104089","url":null,"abstract":"<div><div>Increased connectivity between employees and their organizations complicates managing information flows and constant availability via e-mail. We classify employees’ e-mail experiences using e-mail into groups of e-mail overload based on a boundary perspective and assess its impact and coping mechanisms, from a coping perspective, on subjective well-being. Survey results (N = 1,372) show that (1) e-mail overload during worktime increases job stress and reduces job and life satisfaction; (2) e-mail overload during work and leisure increases job stress and reduces life satisfaction; and (3) having no e-mail overload decreases job stress and improves job and life satisfaction. We formulate implications for research and practice.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104089"},"PeriodicalIF":8.2,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can B2B online communities reduce enterprises’ default behavior༟—— From social network perspective","authors":"Xin Chen, Wen-li Li","doi":"10.1016/j.im.2024.104079","DOIUrl":"10.1016/j.im.2024.104079","url":null,"abstract":"<div><div>Business-to-Business (B2B) online communities (OCs) facilitate enterprises to obtain additional resources through establishing interconnected networks. However, the existing literature lacks comprehensive insights into how the social network of enterprises affects their involuntary default. Based on social network theory, this study aims to investigate the influence of structural network embeddedness (i.e., density, structural holes, and centrality) on enterprises’ involuntary default. The results show that these network characteristics have a direct impact on involuntary default, and these effects are moderated by role superposition.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 2","pages":"Article 104079"},"PeriodicalIF":8.2,"publicationDate":"2024-12-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143139307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emphasizing rewards: An empirical analysis of backer motivations in charitable crowdfunding","authors":"Jinmou Hu , Haoyan Sun , Weijia You","doi":"10.1016/j.im.2024.104078","DOIUrl":"10.1016/j.im.2024.104078","url":null,"abstract":"<div><div>Crowdfunding provides an effective way to raise small amounts of funds from a large number of backers. This study aims to explore the impact on backer behavior and subsequent funding outcomes when tangible rewards are emphasized in charitable crowdfunding campaigns. Based on the data from a crowdfunding platform in China, we differentiate between the behavior of backers who are intrinsically motivated and backers who are (at least) partly extrinsically motivated. Our results indicate that emphasizing promised rewards plays a dual role in charitable crowdfunding projects. While it makes a project more appealing to partly extrinsically motivated backers, it simultaneously undermines the enthusiasm of intrinsically motivated backers. However, partly extrinsically motivated backers are more crucial for the success of charitable crowdfunding projects. Explicitly mentioning promised rewards in the project description increases the proportion of these backers, thereby enhancing the project's fundraising performance. Finally, we discuss the importance of the interaction of crowdfunding campaign design with backer motivation in charitable crowdfunding.</div></div>","PeriodicalId":56291,"journal":{"name":"Information & Management","volume":"62 1","pages":"Article 104078"},"PeriodicalIF":8.2,"publicationDate":"2024-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142747255","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}