Human Factors and Ergonomics in Manufacturing & Service Industries最新文献

{"title":"Partially automated driving has higher workload than manual driving: An on-road comparison of three contemporary vehicles with SAE Level 2 features","authors":"Jisun Kim,&nbsp;Kirsten Revell,&nbsp;Pat Langdon,&nbsp;Mike Bradley,&nbsp;Ioannis Politis,&nbsp;Simon Thompson,&nbsp;Lee Skrypchuk,&nbsp;Jim O'Donoghue,&nbsp;Joy Richardson,&nbsp;Neville A. Stanton","doi":"10.1002/hfm.20969","DOIUrl":"https://doi.org/10.1002/hfm.20969","url":null,"abstract":"<p>Vehicles with SAE Level 2 automated features are already in active use on the road, and vehicles with Level 3 or 4 will be with us soon. Although the vehicles provide support for longitudinal and lateral control, partially automated driving experience is sometimes more demanding than manual driving. However, the effects of automated driving on workload in naturalistic conditions have not been extensively investigated, as most studies have been undertaken in driving simulators. This study aims to extend the current understanding about workload in partially automated driving on public roads. Drivers' perceived workload was assessed after conducting manual and automated driving activities using a small sample (<i>N</i> = 8). They performed driving tasks in three contemporary vehicles with SAE Level 2 features, in highway and urban environments. The comparative findings revealed that drivers' perceived workload was higher in partially automated driving than manual driving. Furthermore, perceived workload was higher in urban environments than highway environments and in less experienced drivers than more experienced drivers. Although the findings may need to be interpreted with caution due to the small sample size, they provide a future research agenda that can be built upon.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 1","pages":"40-54"},"PeriodicalIF":2.4,"publicationDate":"2022-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50153213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Ecological interface design and emergent users: Designing for small-scale trucking ecology in India","authors":"Vivek Kant,&nbsp;Varun V. Karthikeyan,&nbsp;Nishant Sharma","doi":"10.1002/hfm.20970","DOIUrl":"https://doi.org/10.1002/hfm.20970","url":null,"abstract":"<p>Effective on-road safety requires proper maintenance of vehicles. In the trucking sector in India, there is a need for supporting predictive maintenance to decrease downtime and improve safety. Improving maintenance in this sector involves certain challenges. First, most trucks are owned by small-scale fleet owners (trucks &lt; 5). Second, maintenance is often handled by small-scale mechanic workshops. The fault diagnosis is very often limited to recognition by the driver and later reassessed by the mechanic by relying on the feel or the sound of the vehicle. Third, a majority of stakeholders in this sector—drivers, mechanics, and owners—have low levels of education. Despite these challenges, with the increase in the rate of digitalization, in the future, it will be easier to monitor the health of the parts of a truck. In addition, there is a developing trend of mobile phone and internet penetration in India that has leapfrogged a majority of Indians into becoming “emergent users” of information technology. Therefore, this article shows that sociotechnical approaches such as ecological interface design can be used to develop mobile interfaces for supporting predictive maintenance through health and usage monitoring of trucks for small-scale fleet owners in India. To develop the interface, a field study was conducted at several sites in the state of Tamil Nadu, India. The insights were used to develop scenarios and the abstraction hierarchy, which were later used creatively to develop the interface design for emergent users.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 1","pages":"55-68"},"PeriodicalIF":2.4,"publicationDate":"2022-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50134128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How do thermal conditions in intensive care units affect the health and well-being of intensivists?","authors":"Elamara Marama de Araujo Vieira,&nbsp;Jonhatan Magno Norte da Silva,&nbsp;Luiz Bueno da Silva,&nbsp;João Agnaldo do Nascimento,&nbsp;Wilza Karla dos Santos Leite,&nbsp;Lucas Gomes Miranda Bispo","doi":"10.1002/hfm.20968","DOIUrl":"https://doi.org/10.1002/hfm.20968","url":null,"abstract":"<p>This study presents situational risk scenarios to predict the potential implications of predicted and perceived thermal configurations on the health and well-being of health care professionals in intensive care units (ICUs). Nine ICUs were selected, and thermal variables were collected; simultaneously, 128 health care professionals were interviewed to assess their perceptions, satisfaction, and health conditions related to their workplace environment. In scenarios with thermal comfort (either predicted or perceived), the risk of exposure to physical and psychological symptoms was reduced. This effect also extends to predictions and perceptions tending toward slightly cooler temperatures. In situations with a predicted mean vote below −1.5 and above 0.5, symptom complaints increased, even when the health care professionals perceived their environment as thermally comfortable, with the most extreme cases generating an increase of up to 27% in the baseline probability. Adjusting the workplace environment to be thermally comfortable can reduce symptom complaints.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 1","pages":"27-39"},"PeriodicalIF":2.4,"publicationDate":"2022-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50152369","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Acknowledgments","authors":"","doi":"10.1177/00187208211050913","DOIUrl":"https://doi.org/10.1177/00187208211050913","url":null,"abstract":"","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"16 1","pages":"1498 - 1500"},"PeriodicalIF":2.4,"publicationDate":"2021-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84662217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Interventions to Mitigate Fatigue Induced by Physical Work: A Systematic Review of Research Quality and Levels of Evidence for Intervention Efficacy","authors":"Lin Lu, F. Megahed, L. Cavuoto","doi":"10.1177/0018720819876141","DOIUrl":"https://doi.org/10.1177/0018720819876141","url":null,"abstract":"Objective We present a literature review on workplace physical fatigue interventions, focusing on evaluating the methodological quality and strength of evidence. Background Physical fatigue is a recognized workplace problem, with negative effects on performance and health-related complaints. Although many studies have focused on the mechanisms and consequences of fatigue, few have considered the effectiveness of interventions to mitigate fatigue. Method A systematic review of the workplace safety literature for controlled trials of physical fatigue interventions was conducted. Data on intervention type, subject characteristics, targeted tasks and body locations, outcome measures, and study design were extracted. The methodological quality for each study was evaluated using the PEDro scale, and the level of evidence was based on quality, amount, and consistency. Results Forty-five controlled trials were reviewed, examining 18 interventions. We categorized those interventions into individual-focused (N = 28 studies, nine interventions), workplace-focused (N = 12 studies, five interventions), and multiple interventions (N = 5 studies, four interventions). We identified moderate evidence for interventions related to assistive devices and task variation. There was moderate evidence supporting no fatigue attenuation for the garment change category of interventions. The interventions in the remaining categories had limited to minimal evidence of efficacy. The heterogeneity of the included trials precludes the determination of effect size. Conclusion This review showed a lack of high levels of evidence for the effectiveness of most physical fatigue interventions. Application Due to a lack of high levels of evidence for any category of reviewed physical fatigue interventions, further high-quality studies are needed to establish the efficacy of others.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"40 1","pages":"151 - 191"},"PeriodicalIF":2.4,"publicationDate":"2021-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83582833","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Trust Mediating Reliability–Reliance Relationship in Supervisory Control of Human–Swarm Interactions","authors":"Aya Hussein, S. Elsawah, H. Abbass","doi":"10.1177/0018720819879273","DOIUrl":"https://doi.org/10.1177/0018720819879273","url":null,"abstract":"Objective This work aims to further test the theory that trust mediates the interdependency between automation reliability and the rate of human reliance on automation. Background Human trust in automation has been the focus of many research studies. Theoretically, trust has been proposed to impact human reliance on automation by mediating the relationship between automation reliability and the rate of human reliance. Experimentally, however, the results are contradicting as some confirm the mediating role of trust, whereas others deny it. Hence, it is important to experimentally reinvestigate this role of trust and understand how the results should be interpreted in the light of existing theory. Method Thirty-two subjects supervised a swarm of unmanned aerial vehicles (UAVs) in foraging missions in which the swarm provided recommendations on whether or not to collect potential targets, based on the information sensed by the UAVs. By manipulating the reliability of the recommendations, we observed changes in participants’ trust and their behavioral responses. Results A within-subject mediation analysis revealed a significant mediation role of trust in the relationship between swarm reliability and reliance rate. High swarm reliability increased the rate of correct acceptances, but decreased the rate of correct rejections. No significant effect of reliability was found on response time. Conclusion Trust is not a mere by-product of the interaction; it possesses a predictive power to estimate the level of reliance on automation. Application The mediation role of trust confirms the significance of trust calibration in determining the appropriate level of reliance on swarm automation.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"1 1","pages":"1237 - 1248"},"PeriodicalIF":2.4,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88777711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Airport Security Screener Problem-Solving Knowledge and Implications","authors":"Levi Swann, V. Popovic, A. Blackler, Helen Thompson","doi":"10.1177/0018720819874169","DOIUrl":"https://doi.org/10.1177/0018720819874169","url":null,"abstract":"Objective This research investigates security screeners’ knowledge and the effect that differences in knowledge have on the performance of problem-solving activities. We argue that the development of problem-solving knowledge enables security screeners to perform effective problem-solving activity, which assists search and decision-making processes. Background Airport security screening research has investigated the many variables that affect security screeners’ search and decision making during simulated threat-detection tasks. Although search and decision making are essential aspects of security screening, few studies have investigated the problem-solving knowledge and activities that support security screening task performance. Method Sixteen more-experienced and 24 less-experienced security screeners were observed as they performed x-ray screening in the field at an Australian international airport’s departure security checkpoint. Participants wore eye-tracking glasses and delivered concurrent verbal protocol. Results When interacting with other security screeners, more-experienced screeners demonstrated situational knowledge more than less-experienced screeners, whereas less-experienced screeners experienced more insufficient knowledge. Lag-sequential analysis using combined data from both screener groups showed that situational knowledge facilitated effective problem-solving activity to support search and decision making. Insufficient knowledge led screeners to seek assistance and defer decision making. Conclusion This study expands current understandings of airport security screening. It demonstrates that security screeners develop knowledge that is specific to problem solving. This knowledge assists effective problem-solving activity to support search and decision making, and to mitigate uncertainty during the x-ray screening task. Application Findings can inform future security screening processes, screener training, and technology support tools. Furthermore, findings are potentially transferable to other domains.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"72 1","pages":"1265 - 1285"},"PeriodicalIF":2.4,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73477605","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Studying Gaze Behavior to Compare Three Different Hazard Perception Tasks","authors":"Sarah Malone, Roland Brünken","doi":"10.1177/0018720819873462","DOIUrl":"https://doi.org/10.1177/0018720819873462","url":null,"abstract":"Objective The aim of the current study was to compare the traditional, verbal, and motoric tasks regarding their contributions to hazard perception measurement. Background Traditional hazard perception tasks require the participants to respond to filmed traffic conflicts in an imprecise way, such as by pressing a button. More sophisticated tasks include either verbal specification or motoric localization of the perceived hazards. The present study investigated the participants’ gaze behavior when they were provided with an identical set of traffic animations but were instructed to perform one of three types of hazard perception tasks. Method In an eye tracking study, 69 drivers were shown animated traffic scenarios and instructed to perform the traditional (press button), verbal, or speeded motoric localization hazard perception task. Eye tracking revealed whether and when the participant had fixated a certain hazard cue. Results The participants in the traditional task group were slower to fixate emerging hazards, but quicker to respond to them than the participants of the verbal and the motoric groups. As a specific benefit, the verbal task differentiated between different types of failures. Conclusion Additional verbal or speeded motoric localization tasks seem to have increased the participants’ alertness when watching the animations. The verbal task provides valuable additional information regarding the participants’ performance. To approximate real-life hazard perception ability, it is recommended that researchers and practitioners use a combination of different hazard perception tasks for assessment and training.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"8 1","pages":"1286 - 1303"},"PeriodicalIF":2.4,"publicationDate":"2020-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83810167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How Do Drivers Respond to Silent Automation Failures? Driving Simulator Study and Comparison of Computational Driver Braking Models","authors":"Giulio Bianchi Piccinini, E. Lehtonen, Fabio Forcolin, J. Engström, Deike Albers, G. Markkula, J. Lodin, J. Sandin","doi":"10.1177/0018720819875347","DOIUrl":"https://doi.org/10.1177/0018720819875347","url":null,"abstract":"Objective This paper aims to describe and test novel computational driver models, predicting drivers’ brake reaction times (BRTs) to different levels of lead vehicle braking, during driving with cruise control (CC) and during silent failures of adaptive cruise control (ACC). Background Validated computational models predicting BRTs to silent failures of automation are lacking but are important for assessing the safety benefits of automated driving. Method Two alternative models of driver response to silent ACC failures are proposed: a looming prediction model, assuming that drivers embody a generative model of ACC, and a lower gain model, assuming that drivers’ arousal decreases due to monitoring of the automated system. Predictions of BRTs issued by the models were tested using a driving simulator study. Results The driving simulator study confirmed the predictions of the models: (a) BRTs were significantly shorter with an increase in kinematic criticality, both during driving with CC and during driving with ACC; (b) BRTs were significantly delayed when driving with ACC compared with driving with CC. However, the predicted BRTs were longer than the ones observed, entailing a fitting of the models to the data from the study. Conclusion Both the looming prediction model and the lower gain model predict well the BRTs for the ACC driving condition. However, the looming prediction model has the advantage of being able to predict average BRTs using the exact same parameters as the model fitted to the CC driving data. Application Knowledge resulting from this research can be helpful for assessing the safety benefits of automated driving.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"5 2","pages":"1212 - 1229"},"PeriodicalIF":2.4,"publicationDate":"2020-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0018720819875347","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72372722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"MAPO Method to Assess the Risk of Patient Manual Handling in Hospital Wards: A Validation Study","authors":"Carlo Cantarella, Giulia Stucchi, O. Menoni, D. Consonni, S. Cairoli, R. Manno, M. Tasso, Luca Galinotti, N. Battevi","doi":"10.1177/0018720819869119","DOIUrl":"https://doi.org/10.1177/0018720819869119","url":null,"abstract":"Objective To validate the effectiveness of MAPO method (Movement and Assistance of Hospital Patient) after the introduction of some changes to improve assessment objectivity. Background The number of operators exposed to patient manual handling is increasing considerably. MAPO, proposed in 1999 as a useful tool to estimate the risk of patient manual handling, is a method characterized by analytical quickness. It has recently been improved to better match the 2012 ISO (International Organization for Standardization) technical report. Methods A multicenter study was conducted between 2014 and 2016 involving 26 Italian hospitals in the Apulia Region. MAPO method was used to assess the risk of patient manual handling in 116 wards. A total of 1,998 exposed subjects were evaluated for the presence or absence of acute low back pain in the previous 12 months. Results Only 12% of the investigated wards fell in the green exposure level (MAPO index = 0.1–1.5), 37% resulted in the average exposure level (MAPO index = 1.51–5) and the remaining 51% in the higher exposure level (MAPO index >5). The results confirmed a positive association between increasing levels of MAPO index and the number of episodes of acute low back pain (adjusted p trend = .001). Conclusion The improvements made over the past years led to a more objective assessment procedure. Despite the changes, the study confirmed the effectiveness of MAPO method to predict low back pain. Application MAPO method is an accurate risk assessment tool that identifies and evaluates workplace risks. The proper application of the method significantly improves working conditions.","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"65 1","pages":"1141 - 1149"},"PeriodicalIF":2.4,"publicationDate":"2020-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74063899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}