Human Factors and Ergonomics in Manufacturing & Service Industries最新文献

{"title":"Testing the validity of the Networked Hazard Analysis and Risk Management System (Net-HARMS)","authors":"Clare Dallat,&nbsp;Paul M. Salmon,&nbsp;Natassia Goode","doi":"10.1002/hfm.20984","DOIUrl":"https://doi.org/10.1002/hfm.20984","url":null,"abstract":"<p>Testing the validity of newly developed methods is a critical component of human factors and ergonomics (HFE) practice. The Networked Hazard Analysis and Risk Management System (Net-HARMS) is a recently developed systems thinking-based risk assessment method which supports the identification of task and emergent risks across overall work systems. This article reports on a validity study of the Net-HARMS method in which outputs were compared to an expert analysis developed by the first two authors of this paper, with review by subject matter experts. The findings show that individual participant performance was poor for both groups yet when both group's analyses were pooled, validity significantly improved. Further, a subject matter expert analysis of the false alarms identified by participants showed that they may in fact represent credible risks. It is concluded that the Net-HARMS method achieved high levels of validity when participants analyses are pooled. The implications for risk assessment and the validity of HFE methods are discussed.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 4","pages":"299-311"},"PeriodicalIF":2.4,"publicationDate":"2023-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.20984","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50131709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Critical path planning for discharging older adults using a functional perspective","authors":"Vahid Salehi,&nbsp;Brian Veitch,&nbsp;Doug Smith","doi":"10.1002/hfm.20985","DOIUrl":"https://doi.org/10.1002/hfm.20985","url":null,"abstract":"<p>This study aims to introduce an innovative method to schedule and analyze the discharge planning processes under uncertain individual activity completing times. Hospital care processes ending in discharging older adults represent a major challenge, as a number of interrelated tasks or activities are involved in the processes. The functional resonance analysis method (FRAM) is used to identify activities that constitute a descriptive model of the discharge planning processes and to assign the completion time to each task or activity. Then the critical path planning technique is utilized to identify the critical path of the discharge process. To this end, the Program Evaluation and Review Technique (PERT) is employed. Published data regarding six older patients are used to examine the potential utility of the introduced method to improve the discharge process of older adults. The results show that the integration of the FRAM and PERT is able to identify the critical activities that constitute the critical path of the discharge process. It also helps analyze the completion time assigned to each task/activity and calculate the completion time of the discharge process. The probability of completing the discharge process within a target completion time is also discussed. The results add further evidence showing the applicability of the FRAM and PERT to scheduling systems for the discharge planning processes. Health care professionals could use the findings of this study in designing a scheduling system to complete the discharge process of older adults in a reasonable time.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 4","pages":"312-326"},"PeriodicalIF":2.4,"publicationDate":"2023-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.20985","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50131708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Analyzing soft tissue stiffness of human upper arms during physical dynamic and quasi-static impacts in human–machine interaction","authors":"Nader Rajaei,&nbsp;Tatsuo Fujikawa,&nbsp;Yoji Yamada","doi":"10.1002/hfm.20983","DOIUrl":"https://doi.org/10.1002/hfm.20983","url":null,"abstract":"<p>Knowledge of the changes in the behavior of human soft tissue stiffness during physical impact in human–machine interaction (HMI) plays a vital role in the development of biofidelity testing devices such as a human dummy. These testing devices are widely applied as an effective means to validate the safety of machinery during dynamic or static contact with humans in HMI. In this study, we assess changes in soft tissue stiffness in the upper arm of individuals under both dynamic (0.7 and 0.25 m/s) and quasi-static (QS) impacts under a constrained contact condition. Three impactor shapes (cylindrical, cubic, and spherical) are used in this study. Impact experiments are conducted using impactors attached to a pendulum. The soft-tissue displacement is determined using an ultrasound device. The impact force-displacement curves illustrate the nonlinear behavior of the soft tissue stiffness under both dynamic and QS impacts. By utilizing the <i>“Linear Mixed Model”</i> statistical analysis, we found that changes in the impact velocity significantly influenced the changes in the nonlinear behavior of soft tissue stiffness while there was no significant effect of the changes in the impactor shape on the nonlinear behavior of the soft tissue stiffness. Additionally, we revealed that the changes in the soft tissue stiffness are influenced by the size of the contact area. Moreover, we demonstrated a range of changes in soft tissue stiffness for different impact velocities, which provide valuable information for developing future validation test devices in HMI, such as the design and evaluation of dummy skin.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"433-448"},"PeriodicalIF":2.4,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50138610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Using virtual reality to study the effect of information redundancy on evacuation effectiveness","authors":"Zihao Wang,&nbsp;Francisco Rebelo,&nbsp;Renke He,&nbsp;Elisângela Vilar,&nbsp;Paulo Noriega,&nbsp;Jiayu Zeng","doi":"10.1002/hfm.20982","DOIUrl":"https://doi.org/10.1002/hfm.20982","url":null,"abstract":"<p>The International Organization for Standardization evacuation alarm (ISO 8201: 2017) is ineffective in initiating evacuation, particularly when people are engaged in pre-evacuation activities, and it is not easy to conduct experiments for evaluating evacuation behavior due to ethical and cost issues. A virtual building emergency where alarms went off while participants were performing activities was created to study the effect of redundancy on evacuation effectiveness. Three alarms were studied: (i) a regular nonverbal ISO alarm, (ii) a speech-inserted ISO alarm, and (iii) a technology-based ISO alarm concept (sound, visual, and haptic information). Evacuation behavior, perceived urgency, and delay time were measured. Results confirmed the effect of redundancy on measurements, and participants complied better with the speech-inserted and technology-based alarms, but there were no differences in evacuation effectiveness between them. Participants perceived higher urgency from the technology-based solution, which can be more adaptive in complicated environments where background noise and language/education barriers are problems. Otherwise, the speech-inserted alarm is more cost-effective.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 3","pages":"259-271"},"PeriodicalIF":2.4,"publicationDate":"2023-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.20982","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50134399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Visually impaired people and grocery shopping in store: First evidence from brain oscillations electroencephalogram","authors":"Carlotta Acconito,&nbsp;Laura Angioletti,&nbsp;Michela Balconi","doi":"10.1002/hfm.20981","DOIUrl":"https://doi.org/10.1002/hfm.20981","url":null,"abstract":"<p>Grocery shopping represents a challenging task for visually impaired (VI), but the neuroscientific literature on the consumption patterns of this group is still scarce. The aim of the study was to analyse the relationship between explicit consumer experience and neuropsychological measures. A group of VI and sighted explored and manipulated three different product categories inside the supermarket, while EEG, behavioral and self-report data were collected. Electroencephalogram (EEG) findings showed a generalized delta band activity in pasta compared to frozen food and it was interpreted as higher emotional activation probably required by selecting the correct stimuli in a multisensory environment. A delta band activation was also found in frontal area in VI compared to control and it was supposed to be an index of greater cognitive control. Finally, higher delta band activity in parieto-occipital and temporal areas were related to greater sense of disorientation. In conclusion, it was found that VI experience grocery shopping more stressfully and with greater cognitive effort (parieto-occipital area) than people without visual disability. In general, VI use the sense of touch (temporal area) more and have more difficulties in orienting themselves internally in the store. The results could encourage the use of tactile touchpoints, braille maps, or an initial guided exploration of the supermarket, to allow the VI to memorize the internal layout of the different product categories and allow them to shop independently. Another suggestion would be to make products within the same product category more distinctive, perhaps by adding additional tactile information.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 3","pages":"246-258"},"PeriodicalIF":2.4,"publicationDate":"2023-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50144705","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A hierarchical assessment of resilience engineering indicators in petrochemical industries using AHP and TOPSIS","authors":"Gh. A. Shirali,&nbsp;P. Rashnoudi,&nbsp;V. Salehi,&nbsp;S. Ghanbari","doi":"10.1002/hfm.20980","DOIUrl":"https://doi.org/10.1002/hfm.20980","url":null,"abstract":"<p>Resilience engineering (RE) is a proactive approach that enables complex systems to deal with adverse events and improve safety management by enhancing structural and organizational capabilities. A methodological examination of RE-related studies showed that they had only focused on some major indicators so that subindicators have been mostly neglected. This study aims to present a hierarchical analysis to identify the importance degree of indicators and subindicators of RE using analytic hierarchy process (AHP) in a petrochemical plant. To accomplish this, a pairwise comparison matrix of the indicators and subindicators was used to collect the data required for AHP approach. To demonstrate the applicability of the AHP results, this study ranks the units of the petrochemical plant using the technique for the order of preference by similarity to an ideal solution (TOPSIS) approach based on the importance degree of RE indicators. A questionnaire was used to gather data related to RE indicators so we could use the TOPSIS method. The results of the AHP showed that management commitment, buffering capacity, and reporting culture were the most influential RE indicators. In addition, anticipation had the lowest impact on RE. The most important subindicators of the RE indicators were also identified using a hierarchical analysis through AHP. The results of TOPSIS provided a best–worst analysis of the units of the petrochemical plant. The findings of this study could help safety managers formulate better-targeted safety policies by investing in influential indicators and subindicators of RE.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 1","pages":"3-26"},"PeriodicalIF":2.4,"publicationDate":"2022-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50135367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Neural mechanisms behind semantic congruity of construction safety signs: An EEG investigation on construction workers","authors":"Jinchun Wu,&nbsp;Xiaoxi Du,&nbsp;Mu Tong,&nbsp;Qi Guo,&nbsp;Junkai Shao,&nbsp;Annette Chabebe,&nbsp;Chengqi Xue","doi":"10.1002/hfm.20979","DOIUrl":"https://doi.org/10.1002/hfm.20979","url":null,"abstract":"<p>Accurate comprehension of safety signs plays a critical part in warning construction workers of potential work hazards. However, existing studies have rarely investigated construction workers' comprehension of safety signs at construction sites. Moreover, existing evaluation methods are generally based on subjective behavior tests, questionnaires, and interviews. Therefore, this study examined the effects of semantic congruity on the comprehension of safety signs, including two sign types (prohibition vs. warning signs) and two conditions (semantic congruence vs. incongruence), combining event-related potentials and time-frequency analysis measurements. Adopting the S1-S2 paradigm, electroencephalogram data were recorded when participants decided whether S1 and S2 were semantically congruent or not. Results showed that the semantically incongruent safety sign-word pairs elicited larger N400 amplitudes and increased theta (3–8 Hz) power in 300–420 ms. The amplitude of N400 in the semantically incongruent condition of the warning sign-word pairs was more negative than that for the prohibition sign-word pairs, while there were no significant differences between the prohibition and warning sign-word pairs in the semantically congruent condition. A greater late positive potential (LPP) (550–750 ms) was also elicited in the semantically incongruent safety sign-word pairs, which was different from previous studies that observed larger LPP in congruent conditions. These results suggest complicated cognitive mechanisms of safety sign comprehension in construction workers. This study extends safety sign comprehension research by using electrophysiological approaches and provides useful indicators for researchers or safety engineers to measure the semantic congruity of proposed sign designs.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 3","pages":"229-245"},"PeriodicalIF":2.4,"publicationDate":"2022-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50133231","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Coordination-behavior patterns of control crews in digital nuclear power plants during emergencies from a network perspective: An exploratory study","authors":"Junxiu Zhang,&nbsp;Dunxing Wang,&nbsp;Qin Gao,&nbsp;Zhizhong Li","doi":"10.1002/hfm.20978","DOIUrl":"https://doi.org/10.1002/hfm.20978","url":null,"abstract":"<p>This study aims to investigate the coordination-behavior patterns of control crews in digital nuclear power plants (NPPs) during emergencies from a network perspective. We observed and coded 12 coordination processes (each from one crew) of handling simulated emergencies on a full-scope dynamic simulator in Tianwan NPP of China. By calculating the proportion of coordination breakdowns and referring to the subjective evaluation of instructors, these control crews (all male) were classified into two performance levels (high and low). To compare the coordination-behavior patterns between high- and low-performing crews, we conducted social network analysis based on the number and direction of coordination behaviors. By examining intracrew relations in team coordination, this study indicated that high-performing crews exhibited higher cohesion and more balanced behavioral patterns in team coordination than low-performing ones. By investigating coordination-behavior patterns from the hierarchical structure of relations in the team, this study revealed that high-performing crews exhibited higher degree of team autonomy and self-management among junior operators, as well as reactor operator (RO)-centered pattern, whereas the low-performing crews exhibited senior reactor operator-centered pattern. For researchers, the results advance the understanding of the team coordination mechanism in NPP control rooms during emergencies and enrich team coordination theory in process control industries from the network perspective. In practice, this study suggested that the team coordination training of NPP control crews might be centered around junior operators (especially RO), with focuses on facilitating information sharing and mutual assistance between junior operators and enhancing the awareness of active cooperation of crew members. The results of the study provide nuclear instructors with practical reference to team coordination training and processes optimization.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 3","pages":"215-228"},"PeriodicalIF":2.4,"publicationDate":"2022-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50126775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reclaimed water systems in office buildings: Perceptions of building facilities managers","authors":"Lucy Phiri,&nbsp;Anita Etale,&nbsp;Andrew Thatcher","doi":"10.1002/hfm.20977","DOIUrl":"https://doi.org/10.1002/hfm.20977","url":null,"abstract":"<p>By the year 2050, 67% of the global population will be living in cities where water demand is projected to outstrip supply. This shortage calls for identifying ways through which urban residents and commercial interests can adapt to water stress. As commercial buildings contribute significantly to water consumption in cities, building facilities managers (BFMs) have a significant role in formulation and implementation of the adaptation approaches. Their perceptions of alternative water sources, including reclaimed water, are, therefore, important. In this study, the perceptions of 40 BFMs on reclaimed water use in buildings were analyzed using Q-methodology. Analysis correlated the responses of different people, factoring out the groups of people who hold similar viewpoints. Results showed that participants could be categorized under four factors. Participants in Factor 1 perceived reclaimed water as being healthy and a worthy investment. Those in Factor 2, however, had negative perceptions and did not trust local governments to appropriately manage the treatment process, thus presenting health concerns. They also found reclaimed water repulsive. Participants in Factor 3 were also less willing to adopt reclaimed water, but felt that its use for non-potable purposes would be acceptable. The final group, those in Factor 4 focused more on the cost efficiency and sustainability of reclaimed water, finding it acceptable on those grounds. However, they thought that decisions on its use should be the building owners' prerogative rather than the BFMs. The implications of these findings with respect to encouraging reclaimed water use in commercial office buildings are discussed.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 2","pages":"201-211"},"PeriodicalIF":2.4,"publicationDate":"2022-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.20977","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50123202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The future of manufacturing: Utopia or dystopia?","authors":"Adrian Marinescu,&nbsp;Elizabeth M. Argyle,&nbsp;Joshua Duvnjak,&nbsp;Max L. Wilson,&nbsp;Glyn Lawson,&nbsp;Sarah Sharples,&nbsp;Ella-Mae Hubbard,&nbsp;Laura Justham","doi":"10.1002/hfm.20976","DOIUrl":"https://doi.org/10.1002/hfm.20976","url":null,"abstract":"<p>Digital manufacturing technologies (DMTs) have the potential to transform industry productivity, but their introduction into the workplace is often a complex process, requiring not only technical expertise but also an awareness of ethical and societal challenges surrounding human–system integration. Concerns about the introduction of new technology have been prevalent throughout history, and exploring public perceptions of these technologies can provide insight to help address such cultural anxieties. However, evaluating user perceptions of futuristic technology is difficult, requiring novel approaches to provide context and understanding. To explore users' perceptions of future DMTs, we applied the ContraVision technique in a questionnaire-based study. Participants viewed films, representing fictionalized utopic and dystopic visions of what the future of these DMTs might involve, and a questionnaire probed the perceptions of the technologies afterward. Findings showed that irrespective of the way technology was portrayed, participants had concerns about the ethical and responsible implementation of these tools. Participant responses were analyzed to identify key challenges for policy surrounding DMT implementation in the future of manufacturing.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 2","pages":"184-200"},"PeriodicalIF":2.4,"publicationDate":"2022-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.20976","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50145807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}