Journal of Hospitality and Tourism Management最新文献_第7页

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-09 DOI: 10.1016/j.jhtm.2024.10.013

Victoria-Ann Verkerk, Husna Zainal Abidin

引用次数: 0

‘Roots’ tourists' personal heritage experience: An extended cognitive-affective-conative model 寻根 "游客的个人遗产体验：认知-情感-联想扩展模型

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-06 DOI: 10.1016/j.jhtm.2024.10.009

Tao Huang , Yang Zhang

{"title":"‘Roots’ tourists' personal heritage experience: An extended cognitive-affective-conative model","authors":"Tao Huang , Yang Zhang","doi":"10.1016/j.jhtm.2024.10.009","DOIUrl":"10.1016/j.jhtm.2024.10.009","url":null,"abstract":"<div><div>The analytical framework of the cognitive-affective-conative (CAC) model was utilized in this study to explore the cognitive and emotional responses of tourists to the historical places they visit. This approach considers how tourists perceive their ancestral place, how much they care about it, and how likely they are to return or recommend it to others. The relationships among perceived existential authenticity, place attachment, and loyalty were empirically tested. Specifically, this study focused on how the sacredness that such tourists feel affects their behavior according to the CAC model. Roots tourists who visited the memorial garden in Shanxi Province, called Dahuaishu, answered a set of structured questions. The results revealed that the existential authenticity perceived by roots tourists significantly influenced their place attachment and loyalty. Roots tourists' sense of sacredness moderated the perceived existential authenticity of their place attachment relationship such that there was a stronger relationship for roots tourists with a higher sense of sacredness. Roots tourists’ sense of sacredness moderated place attachment in their loyalty relationship, such that there was a stronger relationship for roots tourists with a higher sense of sacredness. This study provides planning suggestions for the Dahuaishu Ancestor Memorial Garden. It is important for the marketing and development of roots tourist destinations to promote tourism by paying attention to the individual feelings of tourists, understanding the process of attachment formation of roots tourists, and enhancing their loyalty.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 212-223"},"PeriodicalIF":7.6,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142594087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The power of saying “thank you”: Examining the effect of tourist gratitude expression on resident participation in value co-creation 说 "谢谢 "的力量：考察游客表达谢意对居民参与价值共创的影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-31 DOI: 10.1016/j.jhtm.2024.10.011

Hongwei Tu , Yucheng Zhou , Kexin Yan

引用次数: 0

Employees’ perception of generative artificial intelligence and the dark side of work outcomes 员工对生成式人工智能和工作成果阴暗面的看法

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-28 DOI: 10.1016/j.jhtm.2024.10.007

Hairong Zhao , Bocong Yuan , Yang Song

{"title":"Employees’ perception of generative artificial intelligence and the dark side of work outcomes","authors":"Hairong Zhao , Bocong Yuan , Yang Song","doi":"10.1016/j.jhtm.2024.10.007","DOIUrl":"10.1016/j.jhtm.2024.10.007","url":null,"abstract":"<div><div>Artificial intelligence (as well as generative AI) has been increasingly applied in the tourism and hospitality industry and has an important impact on the work behavior of practitioners. Drawing from the transactional theory of stress and coping, this study is to clarify the mechanism of potential negative impact of AI on the work outcomes of tourism and hospitality practitioners who use generative AI (GenAI) to assist their work. This study conducts in-depth interviews and thematic analysis to explore how the use of GenAI affects negative work behaviors among tourism and hospitality practitioners. The results show that employees’ technical fear towards AI is negatively associated with their sense of realism, self-investment, and habitual perception, but positively associated with the perceived threat of job intelligence to employment. Moreover, the technical fear towards AI can be positively associated with their transgression behavior. The findings of this study can be illuminating for helping tourism and hospitality organizations develop sustainable and healthy workplace guidelines.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 191-199"},"PeriodicalIF":7.6,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Deciphering the dilemma: The surprising impact of QR code menus on diminishing customer loyalty 破解困境：二维码菜单对顾客忠诚度下降的惊人影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-25 DOI: 10.1016/j.jhtm.2024.10.006

Ganga S. Urumutta Hewage , Laura Boman , Sarah Lefebvre

引用次数: 0

Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context 孤独动机及其对餐厅消费价值和消费者幸福感的影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-24 DOI: 10.1016/j.jhtm.2024.10.003

Young Wee Han , Yong-Ki Lee

{"title":"Solitude motivation and its effect on consumption value and consumer happiness in a restaurant context","authors":"Young Wee Han , Yong-Ki Lee","doi":"10.1016/j.jhtm.2024.10.003","DOIUrl":"10.1016/j.jhtm.2024.10.003","url":null,"abstract":"<div><div>Consumption in solitude had been stigmatized as social ineptitude and perceived negatively. Due to the demographic changes and lifestyle choices, more consumers started to engage in solitary consumption. However, there is a paucity of research on how solo consumers evaluate services. This study examines whether solitude motivation (voluntary vs. involuntary) has any effect on value perception of solo consumers. Based on self-determination theory, the study examines whether voluntary or involuntary solitude affects consumers’ perceptions of utilitarian, hedonic, and conspicuous value, which subsequently influence consumer happiness. The data were collected from 538 Korean consumers aged 20 and above and were analyzed with SPSS and AMOS. The finding shows that voluntary (self-determined) solitude is positively related to perceptions of utilitarian and hedonic consumption value and negatively related to perception of conspicuous consumption value. The study also finds that hedonic consumption value is the dominant predictor of consumer happiness. The findings underscore the importance of understanding the nuanced effects of different consumption values on consumer Happiness. This research sheds light on the complex dynamics of solitary consumption, offering insights for businesses targeting solitary consumers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 178-186"},"PeriodicalIF":7.6,"publicationDate":"2024-10-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How to enhance the resilience of domestic tourism? 如何增强国内旅游业的复原力？

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-18 DOI: 10.1016/j.jhtm.2024.10.002

Wanqing Lv , Wenrui Fan , Zanxin Wang

{"title":"How to enhance the resilience of domestic tourism?","authors":"Wanqing Lv , Wenrui Fan , Zanxin Wang","doi":"10.1016/j.jhtm.2024.10.002","DOIUrl":"10.1016/j.jhtm.2024.10.002","url":null,"abstract":"<div><div>Enhancing domestic tourism resilience (DTR) is crucial to achieving high-quality development of the tourism industry. However, owing to the vulnerability of the tourism industry during the COVID-19 pandemic, the enhancement pathways and associated mechanisms of DTR need to be further investigated. Therefore, this study measures the DTR of China's 31 provinces by creatively combining the simple harmonic motion and regime-switching vector autoregressive models and explores its characteristics to lay the foundation for an empirical analysis. Furthermore, the study empirically analyzes the enhancement pathways and associated mechanisms of DTR using a spatial econometric model. First, this study found that tourism agglomeration, specialization, and diversification determine the characteristics of dynamic response and spatial distributions of DTR. Second, from the perspective of spatial effects, DTR in one region positively impacts that in adjacent regions, and tourism agglomeration in a specific region positively impacts DTR in adjacent regions. Third, in terms of mechanisms, tourism agglomeration enhances DTR by optimizing industrial structure and improving production efficiency, whereas tourism specialization and diversification enhance DTR by improving production efficiency and optimizing industrial structure, respectively. These findings provide information for the enhancement of DTR and achievement of high-quality development of the tourism industry.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 165-177"},"PeriodicalIF":7.6,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Role models or competitors? Understanding influencer marketing in restaurants from the perspective of customers’ social comparison orientation 榜样还是竞争对手？从顾客社会比较取向的角度理解餐馆的影响者营销

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-18 DOI: 10.1016/j.jhtm.2024.10.004

Shuo Shi , Zhenhua Hu , Shinya Nagasawa , Sixiao Gao

{"title":"Role models or competitors? Understanding influencer marketing in restaurants from the perspective of customers’ social comparison orientation","authors":"Shuo Shi , Zhenhua Hu , Shinya Nagasawa , Sixiao Gao","doi":"10.1016/j.jhtm.2024.10.004","DOIUrl":"10.1016/j.jhtm.2024.10.004","url":null,"abstract":"<div><div>Despite increasing attention to influencer marketing in the food industry, research on influencer marketing in the restaurant segment is limited. Drawing on social comparison theory, this study aims to investigate how customers’ social comparison orientation (SCO) affects the effectiveness of influencer marketing for restaurants via influencer–follower relationship dynamics. Specifically, this study explores how customers' ability-based SCO and opinion-based SCO lead to distinct motives that facilitate the influencer defense, which in turn fosters customers' visit intentions toward restaurants endorsed by social media influencers. The proposed framework is tested using a sample of 308 respondents who completed a survey questionnaire distributed on Douyin. Partial least squares structural equation modeling is used for statistical analysis. The results demonstrate that ability-based SCO has a positive effect on the self-improvement motive but has no influence on the social identification motive. Opinion-based SCO is positively related to the self-improvement motive and the social identification motive. While self-improvement and social identification motives are the drivers of restaurant visit intentions, only the social identification motive has a significantly positive effect on influencer defense. Additionally, influencer defense is the driver of restaurant visit intentions. These findings provide practical insights for restaurant managers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 156-164"},"PeriodicalIF":7.6,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142533084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

You are not alone: Heal the P2P accommodation guests with digitally displayed close relationships 你并不孤单：用数字显示的亲密关系治愈 P2P 住宿客人

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-15 DOI: 10.1016/j.jhtm.2024.10.001

Yaoqi Li , Ye Zhang , Chun Zhang , Lixin Peng , Shuang Sara Ma

{"title":"You are not alone: Heal the P2P accommodation guests with digitally displayed close relationships","authors":"Yaoqi Li , Ye Zhang , Chun Zhang , Lixin Peng , Shuang Sara Ma","doi":"10.1016/j.jhtm.2024.10.001","DOIUrl":"10.1016/j.jhtm.2024.10.001","url":null,"abstract":"<div><div>With people in modern society increasingly feeling alienated, their desire for relatedness satisfaction simultaneously strengthens. A somewhat different phenomenon observed is that people book P2P accommodations for private rather than shared space with other strangers. This study proposes a novel social cue to be integrated into P2P accommodation marketing, displayed close relationships in a host's profile photo. This subtle way of social touches should potentially benefit the relatedness satisfaction of potential guests which they still implicitly desire and in turn enhance their enhanced booking intention. We adopted a combined-methods approach that combines secondary data from a home-sharing platform with two lab experiments. Findings support that displaying close relationships in the host profile photos facilitates P2P accommodation bookings; additionally, such an effect is mediated by the guests' relatedness satisfaction and is more evident when guests sense higher-level social anxiety. This study advances research on relationship management while providing practical implications for P2P accommodation platforms and hosts for strategic marketing design that integrates relatedness support.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 145-155"},"PeriodicalIF":7.6,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142438131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Enhancing perceived usefulness in travel sharing: The role of construal-level congruence in text-image content 提高旅行分享中的感知有用性：文本-图片内容中构想层面一致性的作用

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-08 DOI: 10.1016/j.jhtm.2024.09.015

Huili Yan , Yuzhi Wei , Hao Xiong

引用次数: 0