Journal of Hospitality and Tourism Management最新文献_第7页

Competitors or partners? Professional tour guides' perceptions of AI tour guides and intentions for job crafting 竞争对手还是合作伙伴？专业导游对人工智能导游的认知和工作构思

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-23 DOI: 10.1016/j.jhtm.2025.05.010

Xinwei Li , Xi Li , Jingjing Yang , Zeyin Qiao , Lulu Cheng , Shisong Gu

引用次数: 0

Dramaturgy for a serious leisure space: Testing tourists’ cognitive reflections and emotional arousal at the Sanxingdui Museum 严肃休闲空间的戏剧：在三星堆博物馆测试游客的认知反思和情感唤起

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-22 DOI: 10.1016/j.jhtm.2025.05.005

Xinyi Liu , Jingjing Yang , Yurong Zhang , Yue Yuan

引用次数: 0

Career research in hospitality and tourism: an integrated framework and pathways for empirical validation 酒店业和旅游业的职业研究：经验验证的综合框架和途径

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-17 DOI: 10.1016/j.jhtm.2025.05.003

Franklin Akosa , Songshan (Sam) Huang , Hossein Ali Abadi , Jun Wen

{"title":"Career research in hospitality and tourism: an integrated framework and pathways for empirical validation","authors":"Franklin Akosa , Songshan (Sam) Huang , Hossein Ali Abadi , Jun Wen","doi":"10.1016/j.jhtm.2025.05.003","DOIUrl":"10.1016/j.jhtm.2025.05.003","url":null,"abstract":"<div><div>High employee turnover and career dissatisfaction are significant challenges for the hospitality and tourism (H&T) industry, underscoring the need for effective career frameworks. To address the lack of a unified framework, this study critically reviews 59 articles. By identifying gaps in the literature, we develop a framework that integrates individual, organizational, and socio-cultural factors to understand career dynamics in H&T and establish a pathway for empirical validation. This framework provides a roadmap for businesses to improve work environments, reduce turnover, and enhance service quality. Additionally, it equips H&T managers, policymakers, and educators with tools to cultivate a skilled workforce, promote innovation, and support economic and societal objectives aligned with the Australia's national labour strategy for H&T known as the THRIVE 2030. Finally, the study presents eight hypotheses based on empirical studies for future research, advancing both the theoretical and practical understanding of careers in the H&T industry.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 259-274"},"PeriodicalIF":7.6,"publicationDate":"2025-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144071573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions 黑暗旅游对游客幸福感影响的双重路径：混合情绪的中介作用

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-17 DOI: 10.1016/j.jhtm.2025.05.004

Jiahui Wang , Xi Y. Leung , Xiaoxiao Song

{"title":"Dual pathways of dark tourism's impact on tourists' happiness: The mediating role of mixed emotions","authors":"Jiahui Wang , Xi Y. Leung , Xiaoxiao Song","doi":"10.1016/j.jhtm.2025.05.004","DOIUrl":"10.1016/j.jhtm.2025.05.004","url":null,"abstract":"<div><div>This study explores how tourists experience both eudaimonic and hedonic happiness in dark tourism context through mediation of emotions, integrating broaden-and-build theory and terror management theory. Two quantitative studies collected online and onsite data from Chinese dark tourists. Study 1 (403 online responses) identified five emotional dimensions experienced within dark tourism: positive emotions (elation, aspiration, transcendence) and negative emotions (discontent, dread). Study 2 (309 onsite responses at a concentration camp) found that dark tourism reflection enhances hedonic happiness indirectly through elation, a present-focus positive emotion. Mortality salience directly and indirectly enhances eudaimonic happiness via discontent and dread. Mortality salience also contributes to hedonic happiness through the mediation of eudaimonic happiness. These findings deepen the understanding of emotional dynamics in dark tourism, offering practical insights for destination management and marketing strategies to foster both hedonic and eudaimonic happiness among dark tourists.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 247-258"},"PeriodicalIF":7.6,"publicationDate":"2025-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144071753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Rapport, satisfaction, and eWOM: Unpacking the impact of online tour guide influencers

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-13 DOI: 10.1016/j.jhtm.2025.05.002

Xi Wang , Keyi Liu , Yixin Song , Jie Zheng

{"title":"Rapport, satisfaction, and eWOM: Unpacking the impact of online tour guide influencers","authors":"Xi Wang , Keyi Liu , Yixin Song , Jie Zheng","doi":"10.1016/j.jhtm.2025.05.002","DOIUrl":"10.1016/j.jhtm.2025.05.002","url":null,"abstract":"<div><div>Social media has fundamentally transformed the tourism industry, giving rise to online tour guide influencers (TGI) who combine traditional guiding with digital content creation. Despite their growing influence, research has not adequately addressed how their combined professional and social media roles affect tourist behavior. This study explores how the online tour guide influencers (TGI) leverage professional competencies and personal attributes to build rapport with tourists, fostering electronic word-of-mouth (eWOM) in the digital age. Grounded in rapport-building theory, the research employs structural equation modeling (SEM) to examine the mediating roles of rapport and satisfaction in the relationship between online TGI's internal factors including professional competencies and personal attributes and eWOM. The findings reveal that while both professional competencies and personal attributes significantly enhance rapport, personal attributes exert a stronger influence. Rapport, in turn, positively impacts satisfaction with online TGI as well as the tour experience. This study offers theoretical insights into the hybridized roles of TGI in combining professional expertise and digital influence and provides practical implications for enhancing service quality and promoting destinations through eWOM.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 236-246"},"PeriodicalIF":7.6,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143943559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Facial emotional expressions and real-time viewership in cycling travel live streaming: A mixed-methods approach 自行车旅行直播中的面部情感表达和实时观众：一种混合方法

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-13 DOI: 10.1016/j.jhtm.2025.04.006

Mengfan Li, Mingming Cheng, Vanessa Quintal, Isaac Cheah

{"title":"Facial emotional expressions and real-time viewership in cycling travel live streaming: A mixed-methods approach","authors":"Mengfan Li, Mingming Cheng, Vanessa Quintal, Isaac Cheah","doi":"10.1016/j.jhtm.2025.04.006","DOIUrl":"10.1016/j.jhtm.2025.04.006","url":null,"abstract":"<div><div>Cycling live streamers exhibit a range of facial expressions that reflect the physical and mental challenges of their activities, such as concentration and exhaustion, alongside moments of joy and awe, which contrast sharply with the more controlled and promotional setting of live e-commerce streaming. Drawing on emotional contagion theory, this research examines how the facial expressions of cycling travel live streamers influence real-time viewership using a mixed-methods approach. Study 1 utilizes real cycling travel live streaming data to identify the facial expressions of travel live streamers. Findings show that anger, sadness/exhaustion/grimness, and joy/happiness of cycling travel live streamers significantly affect real-time viewership. Study 2 employs semi-structured in-depth interviews to explore the reasons why viewers initially stay in a cycling travel live streaming. This study identifies three key mechanisms influencing the live streamer-viewer dynamic: emotional resonance, authenticity, and social interaction. The study makes important contributions to tourism literature by extending emotional contagion theory to a vibrant digital environment and methodologically, integrating biometric technology for a second-by-second capture of facial expressions and real-time viewership.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 223-235"},"PeriodicalIF":7.6,"publicationDate":"2025-05-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143943652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

West, East, South, North: Mixed methods for advancing knowledge in tourism, hospitality, and events 西、东、南、北：提高旅游、酒店和活动知识的混合方法

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-05-03 DOI: 10.1016/j.jhtm.2025.03.010

Mingming Cheng (Professor), Joanna Pearce (Dr), Eunjung Kim (Dr), Diane Lee (Dr)

引用次数: 0

The distinctiveness of short travel videos makes audiences proud to forward them 旅游短视频的独特性让观众自豪地转发它们

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-26 DOI: 10.1016/j.jhtm.2025.04.004

Xiaohong Wu , Ivan Ka Wai Lai

{"title":"The distinctiveness of short travel videos makes audiences proud to forward them","authors":"Xiaohong Wu , Ivan Ka Wai Lai","doi":"10.1016/j.jhtm.2025.04.004","DOIUrl":"10.1016/j.jhtm.2025.04.004","url":null,"abstract":"<div><div>On the basis of the cognitive–affective–behavioural framework and psychological empowerment theory, this study constructs a research model to investigate the influence of the three dimensions of the distinctiveness of short travel videos (influencer distinctiveness, destination distinctiveness, and aesthetic design distinctiveness) on the meaning of these videos and people's feeling of pride in forwarding these videos. Systematic sampling was used to collect samples, and partial least squares structural equation modelling (PLS-SEM) was used for data analysis. The results show that all three dimensions have a significant influence on the meaning of short travel videos and the feeling of pride in forwarding these videos. Aesthetic design distinctiveness has the strongest influence on the meaning of short travel videos, while influencer distinctiveness has the greatest effect on the feeling of pride in forwarding these videos. Frequent video watching positively moderates the relationship between the meaning of short videos and the feeling of pride in forwarding these videos. This study reveals the underlying mechanism of the influence of video distinctiveness on the feeling of pride in forwarding short travel videos. Furthermore, suggestions on how to maximize video forwarding are provided to destination marketers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 211-219"},"PeriodicalIF":7.6,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143876608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The paradoxical dance of consistency and inconsistency: How the interplay of UGC and business profile shapes hotel review usefulness 一致性和不一致性的矛盾舞蹈：UGC和商业概况的相互作用如何影响酒店评论的有用性

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-26 DOI: 10.1016/j.jhtm.2025.04.005

Tong Yang , Jie Wu

{"title":"The paradoxical dance of consistency and inconsistency: How the interplay of UGC and business profile shapes hotel review usefulness","authors":"Tong Yang , Jie Wu","doi":"10.1016/j.jhtm.2025.04.005","DOIUrl":"10.1016/j.jhtm.2025.04.005","url":null,"abstract":"<div><div>Given the critical role of hotel review usefulness in influencing customers' hotel booking behavior, academics have conducted extensive research on hotel review usefulness, especially focusing on the impact of review- or/and reviewer-related determinants. Nevertheless, the potential impact of business-related data which works as quality signals to influence hotel customers’ evaluation, remains underexplored. Drawing on information foraging theory, the current study investigates the impact of the interplay of hotel business profiles and online reviews in terms of form and content on review usefulness, harnessing big data analytics and multidimensional fixed-effect models to examine 974,031 reviews and 903 online business profiles. The results reveal paradoxical effects of consistency and inconsistency co-existing between reviews and business profiles. Reviews having a similar format to hotel business profile in terms of language style (i.e., form consistency) impose small information search costs on consumers, thus increasing review usefulness. Reviews with high-degree content inconsistency measured by the dissimilarity of semantic content to profile, which signals more information gain, are perceived to be more useful. Robustness checks support that such effects are pervasive across consumer or hotel types. This study advances research on review usefulness and consumer online information processing. Practical implications for multiple stakeholders are also discussed.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 200-210"},"PeriodicalIF":7.6,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143874270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals 美好生活：探寻侨民节日的幸福结果

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-25 DOI: 10.1016/j.jhtm.2025.04.001

Ermias Kifle Gedecho , Seongseop (Sam) Kim

引用次数: 0