Journal of Hospitality and Tourism Management最新文献

Set rainy days aside: How pension insurance affects household tourism consumption

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-06 DOI: 10.1016/j.jhtm.2025.03.001

Qiaoning Yang , Yixin Cai , Peili Zhang , Rui Li

{"title":"Set rainy days aside: How pension insurance affects household tourism consumption","authors":"Qiaoning Yang , Yixin Cai , Peili Zhang , Rui Li","doi":"10.1016/j.jhtm.2025.03.001","DOIUrl":"10.1016/j.jhtm.2025.03.001","url":null,"abstract":"<div><div>This paper integrates precautionary savings theory with hierarchical leisure constraints theory to develop a new theoretical framework for investigating the effect of pension insurance on household tourism consumption. Drawing on large-scale survey data from the 2016–2020 China Family Panel Studies, this study provides an empirical analysis of this effect. The findings indicate that participation in pension insurance significantly promotes household tourism consumption. Specifically, pension insurance reduces residents' uncertainty about future income through structural factors (i.e., household income inequality) and nonstructural factors (i.e., savings intentions), thereby enhancing household tourism consumption. Moreover, the heterogeneity analysis reveals that this promotional effect is more pronounced among urban households, those with higher self-assessed health, and childless families. Additionally, the combination of social pension insurance and family eldercare can generate a synergistic effect that more effectively boosts household tourism consumption. This paper provides theoretical and empirical support for improving China's pension system and stimulating tourism consumption.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 3-14"},"PeriodicalIF":7.6,"publicationDate":"2025-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143563041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-05 DOI: 10.1016/j.jhtm.2025.03.002

Sien Leong Liew

引用次数: 0

Think leader, think man? The role of implicit bias, status-legitimizing beliefs, and gender in hospitality leadership discrimination

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-19 DOI: 10.1016/j.jhtm.2025.02.002

Michelle Russen , Mary Dawson , Juan M. Madera

引用次数: 0

Gendered robots and persuasion: The interplay of the robot's gender, the consumer's gender, and their power on menu recommendations

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-18 DOI: 10.1016/j.jhtm.2025.01.019

Zixi (Lavi) Peng , Anna S. Mattila , Amit Sharma

{"title":"Gendered robots and persuasion: The interplay of the robot's gender, the consumer's gender, and their power on menu recommendations","authors":"Zixi (Lavi) Peng , Anna S. Mattila , Amit Sharma","doi":"10.1016/j.jhtm.2025.01.019","DOIUrl":"10.1016/j.jhtm.2025.01.019","url":null,"abstract":"<div><div>Despite substantial research on robot anthropomorphism, few studies have investigated the role of the robot's gender in influencing persuasive tasks like providing recommendations. This research investigates the joint impact of the robot's gender, the consumer's gender, and their sense of power on menu recommendation acceptance. Study 1 reveals that powerless female consumers view male-like (vs. female-like) robots as more persuasive, exhibiting greater acceptance. This gender difference disappears among powerless males and powerful consumers of either gender. Study 2 examines cuteness as a boundary condition of the robot's gender effect, showing that both male and female consumers have similar acceptance of the recommendation with cute male-like and female-like robots. Theoretically, this research advances the understanding of gender dynamics in human-robot interactions in persuasive service contexts. Practically, it provides insights into strategic robot design tailored to consumer profiles and highlights how cuteness can reduce gender bias.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 294-303"},"PeriodicalIF":7.6,"publicationDate":"2025-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143438113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-18 DOI: 10.1016/j.jhtm.2025.02.004

Kieu T.T. Nguyen , Laurie Murphy , Tingzhen Chen

{"title":"The influence of host-tourist interaction on visitor perception of long-term ethnic tourism outcomes: Considering a complexity of physical settings","authors":"Kieu T.T. Nguyen , Laurie Murphy , Tingzhen Chen","doi":"10.1016/j.jhtm.2025.02.004","DOIUrl":"10.1016/j.jhtm.2025.02.004","url":null,"abstract":"<div><div>Despite extensive research into the influences of host-tourist interaction on tourist experiences, limited research investigates the interaction between ethnic hosts and domestic tourists. Cultural distance exists between two parties in the ethnic tourism context, which is characterized by “exotic” culture, leading to interaction difficulties. This study examines the relationship between physical settings, content, and difficulties based on the Coordinated Management of Meaning theory, and interaction quality. Subsequently, the host-tourist interaction influences tourist perceptions of ethnic tourism outcomes. A survey was conducted among domestic tourists visiting Vietnam's Central Highlands (N = 438). Using both formative and reflective constructs, the results highlight the complexity of how four physical settings (private houses, tours, tourist attraction facilities, and public spaces) influence the content of interaction, difficulties, and interaction quality when considering the distinct nature of each setting. Further, interaction quality was found to positively influence tourists' attitudes, behaviours, and perceptions of long-term ethnic tourism outcomes.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 304-320"},"PeriodicalIF":7.6,"publicationDate":"2025-02-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143438114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

I am the “owner” of the hotel: The impact of human-robot interactivity on guests' pro-environmental behavior in hotels

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-15 DOI: 10.1016/j.jhtm.2025.02.003

ZhaoPing Duan , ZhiHua Ding , YuPeng Mou , XueLing Deng

引用次数: 0

Navigating the human-artificial intelligence collaboration landscape: Impact on quality of work life and work engagement

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-14 DOI: 10.1016/j.jhtm.2025.02.005

Tung-Ju Wu, Ruo-Xi Zhang, Ziqiong Zhang

引用次数: 0

Optimal order: The influence of tourist-generated content message-sidedness orders on tourist travel intentions

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-12 DOI: 10.1016/j.jhtm.2025.01.012

Wen-Qi Ruan , Wan-Ya Zhang , Shu-Ning Zhang , Yong-Quan Li

引用次数: 0

30 Years of contribution and future directions in tourism, hospitality, and events research: A Quo Vadis perspective from the Journal of Hospitality and Tourism Management

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-12 DOI: 10.1016/j.jhtm.2025.02.001

Marianna Sigala , Edmund Goh , Xi Leung , S. Mostafa Rasoolimanesh , Ching-Hui (Joan) Su , Aaron Tham

{"title":"30 Years of contribution and future directions in tourism, hospitality, and events research: A Quo Vadis perspective from the Journal of Hospitality and Tourism Management","authors":"Marianna Sigala , Edmund Goh , Xi Leung , S. Mostafa Rasoolimanesh , Ching-Hui (Joan) Su , Aaron Tham","doi":"10.1016/j.jhtm.2025.02.001","DOIUrl":"10.1016/j.jhtm.2025.02.001","url":null,"abstract":"<div><div>The <em>Journal of Hospitality and Tourism Management</em> (JHTM) recently celebrated its 30th anniversary, a significant milestone reflecting its enduring contribution to research in tourism, hospitality, and events. As part of the celebrations, the senior editorial board of JHTM has prepared this perspective paper, one of several initiatives marking this occasion. The paper critically examines research published in JHTM, focusing on seven key topics: Events & Festivals; Experience Design and Management; Destination Marketing & Management; Service Management; Information & Communication Technologies (ICT); Sociocultural Impacts of Tourism; and Climate Change & Environmental Concerns.</div><div>Our reflections analyse the primary areas of focus in existing research, the knowledge established so far, the methodologies that have shaped this understanding, and the gaps that persist. We also identify priorities for future research to foster a more sustainable and innovative tourism future, proposing novel approaches to advance knowledge in these fields.</div><div>Overall, the paper aims to provide valuable, actionable insights that ignite academic dialogue, inspire and guide future research directions, and drive meaningful innovation. By doing so, we aim to support both the evolution of the discipline and impactful contributions to the tourism, hospitality and events industry.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 258-265"},"PeriodicalIF":7.6,"publicationDate":"2025-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143388248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Friends or foes? Understanding the effects of service robots on consumers’ patronage intentions in ethnic restaurants

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-02-10 DOI: 10.1016/j.jhtm.2025.01.018

Da Huo , Lu Zhang , Xiaoyun Zheng , Yefeng Wang

{"title":"Friends or foes? Understanding the effects of service robots on consumers’ patronage intentions in ethnic restaurants","authors":"Da Huo , Lu Zhang , Xiaoyun Zheng , Yefeng Wang","doi":"10.1016/j.jhtm.2025.01.018","DOIUrl":"10.1016/j.jhtm.2025.01.018","url":null,"abstract":"<div><div>Given the rise of ethnic dining, managers need to enhance their competitive edge and attract consumers in innovative ways. Integrating service robots in ethnic restaurants offers novel experiences but raises concerns about maintaining perceived authenticity. To address this under-explored gap, this study leverages the heuristic-systematic model to examine the roles of service robot types and the influence of consumers’ attributions and technology expertise on their ethnic dining experiences, with perceived authenticity as a mediator. Through three studies involving 802 participants, findings reveal that social service robots (vs. functional service robots) significantly boost patronage intentions, particularly when restaurant motives are seen as firm-serving (vs. customer-serving) operations. Perceived authenticity mediates the relationship between robot type and patronage intentions, while technology expertise amplifies the preference for social service robots among knowledgeable customers. This research enhances the understanding of implementing service robots in ethnic restaurants, providing managerial insights into optimizing robot deployment and integration to improve customer experience.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"62 ","pages":"Pages 246-257"},"PeriodicalIF":7.6,"publicationDate":"2025-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143378040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0