Journal of Hospitality and Tourism Management最新文献

How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-10 DOI: 10.1016/j.jhtm.2025.03.009

Elena Hwirim Jo , Oscar Hengxuan Chi , Jinwon Kim

引用次数: 0

The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-08 DOI: 10.1016/j.jhtm.2025.03.014

Yongrui Guo, Yujie Cao, Yuzong Zhao

{"title":"The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting","authors":"Yongrui Guo, Yujie Cao, Yuzong Zhao","doi":"10.1016/j.jhtm.2025.03.014","DOIUrl":"10.1016/j.jhtm.2025.03.014","url":null,"abstract":"<div><div>Promoting pro-environmental behavior among hotel consumers is an effective strategy for implementing sustainable management practices. This study developed and validated a conceptual model to examine how goal priming influences consumers' pro-environmental behavior. The proposed hypotheses were tested through four experiments. The findings demonstrate that priming environmental goal significantly enhances pro-environmental behavior within the hotel context. Additionally, this study reveals that affective forecasting functions as an internal psychological mechanism through which consumers evaluate and perceive environmental goal. Priming environmental goal promotes pro-environmental behavior by stimulating consumers' affective forecasting. The findings also indicate that temporal and social discounting moderate the goal priming effect. Specifically, when short-term goal is emphasized, goal priming leads to increased pro-environmental behavior compared to condition without priming. Furthermore, goal priming combined with a near social discount is more likely to induce consumers’ pro-environmental behavior. These findings provide novel insights into effective strategies for promoting pro-environmental behavior.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 129-139"},"PeriodicalIF":7.6,"publicationDate":"2025-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143791382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-02 DOI: 10.1016/j.jhtm.2025.03.015

Nancy Grace Baah , Seongseop (Sam) Kim , Heesup Han

引用次数: 0

From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-02 DOI: 10.1016/j.jhtm.2025.03.006

Qi Cao , Juanjuan Zhang , Chengxi Li , Kevin Kam Fung So

引用次数: 0

The interaction effects of mortality salience and power distance belief on luxury hotel booking intention

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-27 DOI: 10.1016/j.jhtm.2025.03.012

Qianqian Su , Fangxuan (Sam) Li

引用次数: 0

Heuristic and systematic information processing in online hotel booking

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-25 DOI: 10.1016/j.jhtm.2025.03.008

Li Huang , Qi Shang , Rui Wang , Hongyi Wang , Lisheng He

{"title":"Heuristic and systematic information processing in online hotel booking","authors":"Li Huang , Qi Shang , Rui Wang , Hongyi Wang , Lisheng He","doi":"10.1016/j.jhtm.2025.03.008","DOIUrl":"10.1016/j.jhtm.2025.03.008","url":null,"abstract":"<div><div>Underpinned by the information processing theory, this research examines how tourists process various hotel attributes during making a booking decision. A mixed-method approach was adopted, comprising a MouseLab experiment and in-depth interviews. Study 1 systematically examined critical information processing during hotel booking in simulated online hotel booking scenarios. In Study 2, in-depth interviews were used to gain deep insights into how participants integrated information to make decisions. Study 1 reveals that they widely adopt the attraction search heuristic that streamlines the information search process, whereas Study 2 suggests that the systematic thought of “value for money” accompanies the efficient search heuristics. Overall, our work suggests that decision makers smartly switch between heuristic and systematic information processing to make hotel booking decisions. This research makes significant theoretical and methodological contributions to extant tourism literature by integrating experimental work and qualitative interviews for hospitality research under the same framework.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 77-89"},"PeriodicalIF":7.6,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143697886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How AI adoption in human resource management practices can enhance tourism employees' organizational commitment

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-25 DOI: 10.1016/j.jhtm.2025.03.003

Ziying Mo , Matthew Tingchi Liu , Robin Chark , Shufen Zeng , Xi Song

{"title":"How AI adoption in human resource management practices can enhance tourism employees' organizational commitment","authors":"Ziying Mo , Matthew Tingchi Liu , Robin Chark , Shufen Zeng , Xi Song","doi":"10.1016/j.jhtm.2025.03.003","DOIUrl":"10.1016/j.jhtm.2025.03.003","url":null,"abstract":"<div><div>The advent of artificial intelligence (AI) technology is catalyzing significant transformations in employee work dynamics. However, there tend to be inconsistent findings regarding how and why organizational AI adoption in human resource management (HRM) practices can affect employees' commitment to their organizations. Drawing on the stereotype content model, this research furthers the comprehension of the interactions between servant leadership and AI adoption in HRM practices, which shape employees' organizational commitment through competence and warmth perceptions of their companies. The proposed model is tested using two independent studies: Study 1 - an experiment with the US tourism employees, and Study 2 - a cross-lagged three-wave field survey (multi-level and multi-source designs) and Study 3 - a time-lagged two-wave field survey with the Chinese leisure and hospitality employees. Results reveal that AI adoption in HRM practices will increase (decrease) employees' competence (warmth) perceptions of their companies, promoting (inhibiting) their organizational commitment, respectively. Meanwhile, servant leadership strengthens the competence pathway and buffers the warmth pathway. The research provides theoretical implications for AI management in the tourism and hospitality workplace and practical implications for enhancing tourism employees' organizational commitment.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 54-67"},"PeriodicalIF":7.6,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143681325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is AI heritage tourism interpretations better at deepening your cultural memory?

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-25 DOI: 10.1016/j.jhtm.2025.03.011

Lei Wang , Wen-Qi Ruan , Yong-Quan Li

{"title":"Is AI heritage tourism interpretations better at deepening your cultural memory?","authors":"Lei Wang , Wen-Qi Ruan , Yong-Quan Li","doi":"10.1016/j.jhtm.2025.03.011","DOIUrl":"10.1016/j.jhtm.2025.03.011","url":null,"abstract":"<div><div>Heritage tourism interpretation is essential in the display and continuity of local culture. However, selecting the appropriate tourism interpreters based on varying types of interpretation content is becoming a theoretical and practical challenge. This study used three experiments to investigate the congruence effect between heritage tourism interpreters (human vs. AI) and interpretation contents (knowledge vs. affection-based) on tourists’ cultural memory. The results indicate that tourists’ cultural memory is significantly enhanced when human interpreters deliver affection-based interpretation contents, with emotional engagement acting as the mediator. Conversely, when AI interpreters present knowledge-based interpretation contents, tourists’ cultural memory also increases, with mental cognition acting as the mediator. This research clarifies the appropriate contexts for the application of different tourism interpreters (human vs. AI), expands the content framework of heritage tourism interpretation research. The findings provide valuable insights for the selection of effective interpretation strategies.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 68-76"},"PeriodicalIF":7.6,"publicationDate":"2025-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143697385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Unraveling the charm of unplanned travel: Beyond impulsiveness to multiple values

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-15 DOI: 10.1016/j.jhtm.2025.03.005

Hongjie Sun, Lu Yao

引用次数: 0

The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-03-14 DOI: 10.1016/j.jhtm.2025.03.004

Hui Zhang, Yueyue Tan, Shujing Long, Qiao Zhou

{"title":"The influencing mechanism of moral gaze in rural tourism on pro-environmental behavior","authors":"Hui Zhang, Yueyue Tan, Shujing Long, Qiao Zhou","doi":"10.1016/j.jhtm.2025.03.004","DOIUrl":"10.1016/j.jhtm.2025.03.004","url":null,"abstract":"<div><div>The ecological environment of a destination forms the foundation for the survival of rural tourism. Promoting spontaneous pro-environmental behavior among both tourism stakeholders and visitors is critical for the sustainable development of rural tourism. This study designed three experiments based on the emotional evaluation theory to explore the impact of tourists' and residents' moral gazes toward behavior causing environmental damage on the gazers’ pro-environmental behavior and the underlying mechanisms involved. The results demonstrate that residents had higher moral outrage and disappointment than tourists, and moral outrage and disappointment mediate the relationship between moral gaze and pro-environmental behavior. Furthermore, both social norm intensity and emotional contagion susceptibility moderate the relationships of moral gaze with moral outrage, disappointment, and pro-environmental behavior. These findings expand the theoretical literature and research perspectives of tourism gaze theory and provide practical insights for regulating and managing the behavior of tourism stakeholders and visitors.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 30-42"},"PeriodicalIF":7.6,"publicationDate":"2025-03-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143621262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0