Journal of Hospitality and Tourism Management最新文献

Cultural resilience of heritage sites: Dimension exploration and scale development 遗产地的文化复原力：维度探索与规模发展

IF 8.3 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-22 DOI: 10.1016/j.jhtm.2024.11.005

Rui Li, Yong-Quan Li, Wen-Qi Ruan, Shu-Ning Zhang, Mei-Yu Wang

引用次数: 0

Virtual voices in hospitality: Assessing narrative styles of digital influencers in hotel advertising 酒店业的虚拟声音：评估酒店广告中数字影响者的叙事风格

IF 8.3 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-20 DOI: 10.1016/j.jhtm.2024.11.004

Yide Liu, Tao Ye, Cheng Yu

{"title":"Virtual voices in hospitality: Assessing narrative styles of digital influencers in hotel advertising","authors":"Yide Liu, Tao Ye, Cheng Yu","doi":"10.1016/j.jhtm.2024.11.004","DOIUrl":"https://doi.org/10.1016/j.jhtm.2024.11.004","url":null,"abstract":"This study investigates the impact of linear and non-linear narrative styles employed by virtual influencers in hospitality marketing, emphasizing their effects on consumer engagement and attitudes. By integrating narrative transportation theory, and parasocial interaction theory, this research elucidates how deliberate narrative choices by virtual influencers can enhance connections between audiences and media figures through co-constructed social constructionism processes. Experimental findings show that while both linear and non-linear narratives promote positive attitudes toward hotels, non-linear narratives have a significantly stronger impact, particularly when a hotel's hedonic features outweigh its utilitarian aspects, with trust acting as a mediator. This study fills gaps in the literature by showing that different narrative styles fit a hotel's specific offerings and target audiences, rather than affecting all consumers the same way. Additionally, it explores the uncertainty within academia regarding the role of sensemaking in the social constructionism process, specifically by examining how consumers' reflective engagement with narratives influences the effectiveness of sensemaking.","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"26 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142696379","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of pro-poor ethnic tourism on achieving sustainable development goals 扶贫民族旅游对实现可持续发展目标的影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-16 DOI: 10.1016/j.jhtm.2024.11.003

Yan Guo , Robert G. Tian , Marina Vasiljeva

引用次数: 0

Cross-industry career mobility of hospitality and tourism graduates: Motivations and transferrable skills 酒店与旅游专业毕业生的跨行业职业流动：动机和可转移的技能

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-15 DOI: 10.1016/j.jhtm.2024.11.001

YooHee Hwang, Sau Yin Cheung, Vincent Wing Sun Tung, Kaye Chon

{"title":"Cross-industry career mobility of hospitality and tourism graduates: Motivations and transferrable skills","authors":"YooHee Hwang, Sau Yin Cheung, Vincent Wing Sun Tung, Kaye Chon","doi":"10.1016/j.jhtm.2024.11.001","DOIUrl":"10.1016/j.jhtm.2024.11.001","url":null,"abstract":"<div><div>Career mobility is common among hospitality and tourism graduates, often moving from one industry to another (cross-industry career mobility). The current study aims to investigate motivations for cross-industry career mobility. Moreover, this study identifies transferrable skills and sources of such skills from college and work experiences. Although previous studies have advanced our understanding of why hospitality and tourism graduates leave the industry, there is limited research on transferrable skills for cross-industry career mobility. The current study addresses this knowledge gap. The authors gathered qualitative data via 28 in-depth semi-structured interviews from hospitality and tourism graduates working in other industries, such as consulting, information technology, and finance. The current study advances understanding of why and how hospitality and tourism graduates move to other industries by drawing on the career mobility theory and the effort-reward imbalance model. Mentorship programs that connect alumni working in other industries and flexible internship arrangements to include various industries are recommended, given an increasing number of graduates going to other fields.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 261-269"},"PeriodicalIF":7.6,"publicationDate":"2024-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142661113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The visual effects of emoji in social media travel sharing on user engagement 社交媒体旅游分享中的表情符号对用户参与的视觉效果

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-12 DOI: 10.1016/j.jhtm.2024.10.008

Huili Yan , Chenxin Shen , Yuzhi Wei , Hao Xiong

引用次数: 0

Service robots in crowded environments: How crowd dynamics shape robotic adoption intention at events 拥挤环境中的服务机器人：人群动态如何影响活动中采用机器人的意愿

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-10 DOI: 10.1016/j.jhtm.2024.10.005

Pei Zhang , Jijun Jackie Chen , Dan Jin , Shinyong Shawn Jung

{"title":"Service robots in crowded environments: How crowd dynamics shape robotic adoption intention at events","authors":"Pei Zhang , Jijun Jackie Chen , Dan Jin , Shinyong Shawn Jung","doi":"10.1016/j.jhtm.2024.10.005","DOIUrl":"10.1016/j.jhtm.2024.10.005","url":null,"abstract":"<div><div>Service robots tackle labor shortages and improve customer experiences. While research has examined factors affecting robotic adoption, the impact of social crowdedness remains unexplored. Through a multi-experimental design, this study adopts a dual-role perspective to investigate how social crowdedness interacts with prominent robot-related factors (i.e., conversation initiation and personality), as a predictor and a moderator, in influencing robotic adoption intention in event settings. Key findings show that attendees are less willing to adopt robots in crowded settings, unless the robot initiates interaction, which are perceived as more intelligent and socially adept. The interaction between robot personality and social crowdedness reveals the contextual role of crowdedness in human-robot interactions, with social interactivity and perceived intelligence mediating the relationship. This study fills a critical gap in service robot literature by examining how social crowdedness influences human-robot interactions and intersects with key aspects of robot design. It also offers practical guidance for event organizers, suggesting collaboration with service partners to program robots for proactivity, personality, and crowdedness dependent.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 251-260"},"PeriodicalIF":7.6,"publicationDate":"2024-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142661112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Navigating pro-environmental behavior among tourists: The role of value-belief-norm theory, personality traits, and commitment 游客的环保行为导航：价值-信念-规范理论、人格特质和承诺的作用

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-09 DOI: 10.1016/j.jhtm.2024.10.010

Tianyu Pan , Wuzhen Zhou

引用次数: 0

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-09 DOI: 10.1016/j.jhtm.2024.10.013

Victoria-Ann Verkerk, Husna Zainal Abidin

引用次数: 0

‘Roots’ tourists' personal heritage experience: An extended cognitive-affective-conative model 寻根 "游客的个人遗产体验：认知-情感-联想扩展模型

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-11-06 DOI: 10.1016/j.jhtm.2024.10.009

Tao Huang , Yang Zhang

{"title":"‘Roots’ tourists' personal heritage experience: An extended cognitive-affective-conative model","authors":"Tao Huang , Yang Zhang","doi":"10.1016/j.jhtm.2024.10.009","DOIUrl":"10.1016/j.jhtm.2024.10.009","url":null,"abstract":"<div><div>The analytical framework of the cognitive-affective-conative (CAC) model was utilized in this study to explore the cognitive and emotional responses of tourists to the historical places they visit. This approach considers how tourists perceive their ancestral place, how much they care about it, and how likely they are to return or recommend it to others. The relationships among perceived existential authenticity, place attachment, and loyalty were empirically tested. Specifically, this study focused on how the sacredness that such tourists feel affects their behavior according to the CAC model. Roots tourists who visited the memorial garden in Shanxi Province, called Dahuaishu, answered a set of structured questions. The results revealed that the existential authenticity perceived by roots tourists significantly influenced their place attachment and loyalty. Roots tourists' sense of sacredness moderated the perceived existential authenticity of their place attachment relationship such that there was a stronger relationship for roots tourists with a higher sense of sacredness. Roots tourists’ sense of sacredness moderated place attachment in their loyalty relationship, such that there was a stronger relationship for roots tourists with a higher sense of sacredness. This study provides planning suggestions for the Dahuaishu Ancestor Memorial Garden. It is important for the marketing and development of roots tourist destinations to promote tourism by paying attention to the individual feelings of tourists, understanding the process of attachment formation of roots tourists, and enhancing their loyalty.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 212-223"},"PeriodicalIF":7.6,"publicationDate":"2024-11-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142594087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The power of saying “thank you”: Examining the effect of tourist gratitude expression on resident participation in value co-creation 说 "谢谢 "的力量：考察游客表达谢意对居民参与价值共创的影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2024-10-31 DOI: 10.1016/j.jhtm.2024.10.011

Hongwei Tu , Yucheng Zhou , Kexin Yan

引用次数: 0