{"title":"Embodied meaning-making: Exploring meaning in life through mountain hikers' embodiment","authors":"Dongyue Ma , Wei He","doi":"10.1016/j.jhtm.2026.101421","DOIUrl":"10.1016/j.jhtm.2026.101421","url":null,"abstract":"<div><div>This study focuses on the meaning in life and the embodied mechanism of mountain hikers. Using qualitative research methods and grounded theory, this study explores how mountain hikers' strenuous embodied experiences contribute to meaning in life. The results show that, based on the experience of escape and return between the life world and the tourism world, the meaning in life for mountain hikers includes both the presence of meaning and the search for meaning. The embodied mechanism includes embodied awakening and embodied practice. The overall embodied meaning-making is reflected in the logical development process of “presence of meaning—embodied awakening—embodied practice—search for meaning—presence of meaning.” This study enriches our understanding of the embodiment and meaning construction of mountain hikers and helps to further understand the connotation of mountain hiking tourism experience and develop meaningful products.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101421"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147278529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"","authors":"Annette Toivonen","doi":"10.1016/j.jhtm.2026.101424","DOIUrl":"10.1016/j.jhtm.2026.101424","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101424"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147392294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Green marketing or demarketing? Temporal perspectives on tourists’ pro-environmental behavior","authors":"Jianlei Han (Associate Professor) , Youpeng Zhang , Honggen Xiao (Professor) , Zixi Zhao (Postdoctoral Fellow)","doi":"10.1016/j.jhtm.2026.101422","DOIUrl":"10.1016/j.jhtm.2026.101422","url":null,"abstract":"<div><div>Although green marketing and green demarketing can advance environmental practice in tourism, little is known about how tourists' psychological traits shape message effectiveness. Drawing on Regulatory Fit Theory, this study tests how green message type (green marketing vs. green demarketing) interacts with temporal perspective (linear vs. cyclical) to influence tourists' pro-environmental behavior. Across six experiments, tourists with linear perspectives responded to green marketing, while those with cyclical perspectives responded to green demarketing. The former effect was mediated by green perceived value, the latter by perceived risk. Furthermore, green skepticism and tourism activity type (relaxing vs. challenging) moderate these effects, delineating boundary conditions. By incorporating temporal perspective into the green-messaging framework, this study addresses the gap regarding tourists’ psychological traits in tourism green marketing and provides destination managers with practical guidance.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101422"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147278890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Xiwen (Sivin) Xiao , Xin Jin , Leonie Lockstone-Binney
{"title":"A systematic literature review on the application of normative feedback intervention to promote pro-environmental behavior: Implications for the tourism and hospitality sectors","authors":"Xiwen (Sivin) Xiao , Xin Jin , Leonie Lockstone-Binney","doi":"10.1016/j.jhtm.2025.101381","DOIUrl":"10.1016/j.jhtm.2025.101381","url":null,"abstract":"<div><div>There have been growing calls for cost-effective interventions to promote pro-environmental behavior (PEB) among tourism and hospitality consumers. Normative feedback intervention (NFI), a behavioral intervention from behavioral science and social psychology, has proven cost-effective in encouraging PEB across various disciplines. However, limited efforts have been made to systematically understand its potential in promoting PEB within tourism and hospitality. To address this gap, this paper systematically reviews 104 multidisciplinary studies examining NFI's impacts on PEB through a two-stage analysis. The multidisciplinary findings highlighted key features, including research contexts, targeted PEB types, and research methods and theories employed. Additionally, three research themes emerged: (1) research foci on key NFI dimensions, (2) mediators and moderators of NFI's impacts on PEB, and (3) underlying theories explaining NFI's impacts on PEB. This research also identifies key research gaps and outlines future directions. To better inform the design and implementation of NFI in tourism and hospitality, this review proposes several sector-specific factors that may significantly affect NFI's impacts on PEB in these sectors, including tourist and consumer types, trip purposes, hotel types, and implementation scenarios. Theoretical and practical contributions to advancing PEB intervention research, both holistically and within tourism and hospitality, are also discussed.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101381"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145813746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zhe Chen , Lianping Ren , Cora Un In Wong , Tianqi Yu , Chris Ryan , Xiaoyu Zhang
{"title":"Interdependent struggles of cultural heritage generativity","authors":"Zhe Chen , Lianping Ren , Cora Un In Wong , Tianqi Yu , Chris Ryan , Xiaoyu Zhang","doi":"10.1016/j.jhtm.2025.101384","DOIUrl":"10.1016/j.jhtm.2025.101384","url":null,"abstract":"<div><div>Cultural heritage sites preserve history and community identity, sustaining traditions and intergenerational knowledge while fostering belonging, yet residents could struggle with cultural inheritance and generativity. This paper explores interdependent struggles of residential generativity in the cultural heritage site of Lin’an, China. Drawing on twenty-seven semi-structured interviews, the paper uses qualitative content analysis and identifies three generative levels in cultural transmission. At the familial level, the interdependent struggles revolve around the intricate process of parents’ transmission of values and knowledge to their children, as well as the reciprocal feedback from the younger generation. Shifting to the societal level, the study reveals a significant reliance on government-led preservation, which tends to overshadow the potential of active citizen engagement. The study also reveals struggles at the digital level, involving virtual-physical integration and expectation-practice alignment. Findings provide theoretical insights and practical implications for enhancing the culture-sensitive understanding of heritage generativity.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101384"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145840627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Historical empathy: A key driver of visitor cultural attitudes at heritage destinations","authors":"Ling Zhang , Xi Li , Xinwei Li","doi":"10.1016/j.jhtm.2025.101392","DOIUrl":"10.1016/j.jhtm.2025.101392","url":null,"abstract":"<div><div>Historical empathy is regarded as an essential ability that allows for a comprehensive understanding of history. Tourism research suggests that it could have a significant impact on tourists' experiences and attitudes as well. Given the scarcity of appropriate tools for measuring historical empathy, particularly in tourism contexts, this study firstly employed the scale-development process to develop a tourist historical empathy scale that includes historical imagination, historical contextualization, reflection, and affective connection. Then, a model that integrates tourist engagement, historical empathy, and cultural attitudes was proposed to explore the interrelationships among the constructs. The analysis of 444 valid questionnaire responses revealed that, while engagement can affect all dimensions of historical empathy, it can only influence tourists' cultural attitudes through the full mediation role of reflection and affective connections. This study advances understanding of tourists’ historical empathy, reveals the internal mechanism from social interaction to attitudes within the social constructivism theory.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101392"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145884717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Noureddine Selmi , Damien Chaney , Muhammad Dliya'ul Haq , John Christopher B. Mesana
{"title":"From surprise to evangelism: The sequential roles of delight and brand defense in hospitality","authors":"Noureddine Selmi , Damien Chaney , Muhammad Dliya'ul Haq , John Christopher B. Mesana","doi":"10.1016/j.jhtm.2025.101391","DOIUrl":"10.1016/j.jhtm.2025.101391","url":null,"abstract":"<div><div>In the competitive hospitality industry, emotionally resonant guest experiences are vital for fostering long-term brand support. Building on Affective Events Theory, this study thus investigates how surprise, customer delight, brand defense, and customer intimacy contribute to brand evangelism. This study draws on data collected from 367 hotel guests in Tunisia and analyzes the responses using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that surprise significantly enhances both customer delight and brand defense. Furthermore, while customer intimacy directly influences brand evangelism, it does not significantly moderate the link between brand defense and evangelism. Finally, the results show that surprise drives brand evangelism indirectly through a serial mediation pathway of customer delight and brand defense, highlighting how emotional experiences translate into proactive brand-supportive behaviors.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101391"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145884720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Decoding Airbnb location strategy for remote hosts: A location theory approach","authors":"Long Xia","doi":"10.1016/j.jhtm.2026.101401","DOIUrl":"10.1016/j.jhtm.2026.101401","url":null,"abstract":"<div><div>Airbnb has transformed accommodation sharing and created new opportunities for hosts who manage properties remotely. Yet limited research has examined how remote hosts can strategically select locations to offset the disadvantages of operating without local presence. Drawing on location theory, this study develops a two-tier spatial evaluation framework that distinguishes between macro city-level and micro neighborhood-level drivers of listing performance. We assemble a longitudinal panel of 512,919 listings and 2.79 million quarterly observations across 30 diverse U.S. cities from March 2022 to March 2025. Using a two-way fixed effects model, we find that remotely managed listings receive approximately 12–16 % fewer quarterly reviews than locally managed listings. However, this gap narrows substantially when remote hosts invest in cities with stable tourism demand and steady economic growth. Performance further improves when listings are located in neighborhoods with strong walkability, proximity to cultural and recreational anchors, and moderate competitive density. Theoretically, the study extends location theory into platform-mediated lodging markets by conceptualizing location as a deliberate strategic decision rather than a fixed contextual attribute. Practically, the findings show that remote hosting performance depends not on physical proximity, but on alignment between spatial-economic environments and the operational capabilities of managing from a distance. These insights provide a location-based investment framework for hosts, data-driven decision guidance for platforms, and context-sensitive regulatory considerations for policymakers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101401"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146006372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Getting smarter with hotel customer experience: A systematic review","authors":"Jiaolong Cheng , Hongbo Liu , Iis P. Tussyadiah","doi":"10.1016/j.jhtm.2025.101363","DOIUrl":"10.1016/j.jhtm.2025.101363","url":null,"abstract":"<div><div>The increasing integration of smart technologies in hotels has significantly transformed service delivery and customer interactions, adding layers of complexity to customer experience. We conducted a systematic review of extant research on customer experience in smart hotels to identify key dimensions, framework, trends, and research gaps in the literature. Following the PRISMA protocol, we analyzed 35 empirical studies published between 2014 and 2024. The results informed a theoretical framework explaining the relationships between the antecedents, mediators, moderators, and outcomes of customer experience. This framework provides a holistic understanding of how smart technologies shape customer experience, offering valuable insights for future research. Additionally, the findings offer practical guidance to enhance customer experience by designing intelligent agents and improving the servicescape in smart hotels.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101363"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146152667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Simone Bianco , Manisha Singal , Haipeng Ji , Hengyun Li
{"title":"Evolving patterns of hotel agglomeration: Economic cycles and technological influence","authors":"Simone Bianco , Manisha Singal , Haipeng Ji , Hengyun Li","doi":"10.1016/j.jhtm.2026.101414","DOIUrl":"10.1016/j.jhtm.2026.101414","url":null,"abstract":"<div><div>For over a century, hospitality agglomeration research has accepted Marshall's premise that clustering reduces customers' search costs. This study questions that assumption as well as the implicit notion that agglomeration externalities remain unchanged over time, examining how economic cycles and technological advances influence the agglomeration-performance relationship in the lodging industry. Analyzing monthly data for 3690 Texas hotels (2000–2023), we confirm a positive baseline effect of agglomeration. However, recessions diminish clustering benefits for high-end hotels and slightly enhance them for low-end properties. Additionally, digital tools, such as local online searches and user-generated reviews, undermine the idea that spatial proximity inherently reduces search costs. These findings reveal agglomeration's dynamism, driven by shifting economic and technological factors, and dispel the century-old belief in its invulnerability to external changes. By incorporating time-sensitive performance drivers, this study advances agglomeration theory and provides practical guidance for hospitality managers assessing locations and asset values.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"66 ","pages":"Article 101414"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146778880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}