Journal of Hospitality and Tourism Management最新文献

The distinctiveness of short travel videos makes audiences proud to forward them 旅游短视频的独特性让观众自豪地转发它们

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-26 DOI: 10.1016/j.jhtm.2025.04.004

Xiaohong Wu , Ivan Ka Wai Lai

{"title":"The distinctiveness of short travel videos makes audiences proud to forward them","authors":"Xiaohong Wu , Ivan Ka Wai Lai","doi":"10.1016/j.jhtm.2025.04.004","DOIUrl":"10.1016/j.jhtm.2025.04.004","url":null,"abstract":"<div><div>On the basis of the cognitive–affective–behavioural framework and psychological empowerment theory, this study constructs a research model to investigate the influence of the three dimensions of the distinctiveness of short travel videos (influencer distinctiveness, destination distinctiveness, and aesthetic design distinctiveness) on the meaning of these videos and people's feeling of pride in forwarding these videos. Systematic sampling was used to collect samples, and partial least squares structural equation modelling (PLS-SEM) was used for data analysis. The results show that all three dimensions have a significant influence on the meaning of short travel videos and the feeling of pride in forwarding these videos. Aesthetic design distinctiveness has the strongest influence on the meaning of short travel videos, while influencer distinctiveness has the greatest effect on the feeling of pride in forwarding these videos. Frequent video watching positively moderates the relationship between the meaning of short videos and the feeling of pride in forwarding these videos. This study reveals the underlying mechanism of the influence of video distinctiveness on the feeling of pride in forwarding short travel videos. Furthermore, suggestions on how to maximize video forwarding are provided to destination marketers.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 211-219"},"PeriodicalIF":7.6,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143876608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The paradoxical dance of consistency and inconsistency: How the interplay of UGC and business profile shapes hotel review usefulness 一致性和不一致性的矛盾舞蹈：UGC和商业概况的相互作用如何影响酒店评论的有用性

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-26 DOI: 10.1016/j.jhtm.2025.04.005

Tong Yang , Jie Wu

{"title":"The paradoxical dance of consistency and inconsistency: How the interplay of UGC and business profile shapes hotel review usefulness","authors":"Tong Yang , Jie Wu","doi":"10.1016/j.jhtm.2025.04.005","DOIUrl":"10.1016/j.jhtm.2025.04.005","url":null,"abstract":"<div><div>Given the critical role of hotel review usefulness in influencing customers' hotel booking behavior, academics have conducted extensive research on hotel review usefulness, especially focusing on the impact of review- or/and reviewer-related determinants. Nevertheless, the potential impact of business-related data which works as quality signals to influence hotel customers’ evaluation, remains underexplored. Drawing on information foraging theory, the current study investigates the impact of the interplay of hotel business profiles and online reviews in terms of form and content on review usefulness, harnessing big data analytics and multidimensional fixed-effect models to examine 974,031 reviews and 903 online business profiles. The results reveal paradoxical effects of consistency and inconsistency co-existing between reviews and business profiles. Reviews having a similar format to hotel business profile in terms of language style (i.e., form consistency) impose small information search costs on consumers, thus increasing review usefulness. Reviews with high-degree content inconsistency measured by the dissimilarity of semantic content to profile, which signals more information gain, are perceived to be more useful. Robustness checks support that such effects are pervasive across consumer or hotel types. This study advances research on review usefulness and consumer online information processing. Practical implications for multiple stakeholders are also discussed.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 200-210"},"PeriodicalIF":7.6,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143874270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Living a good life: Exploring eudaimonic well-being outcomes of diaspora festivals 美好生活：探寻侨民节日的幸福结果

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-25 DOI: 10.1016/j.jhtm.2025.04.001

Ermias Kifle Gedecho , Seongseop (Sam) Kim

引用次数: 0

Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective 关于人工智能酒店机器人的信息透明度、隐私顾虑和客户行为意向：态势感知视角

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-21 DOI: 10.1016/j.jhtm.2025.04.003

Yaou Hu , Hyounae Kelly Min

{"title":"Information transparency, privacy concerns, and customers' behavioral intentions regarding AI-powered hospitality robots: A situational awareness perspective","authors":"Yaou Hu , Hyounae Kelly Min","doi":"10.1016/j.jhtm.2025.04.003","DOIUrl":"10.1016/j.jhtm.2025.04.003","url":null,"abstract":"<div><div>Using the theoretical lens of situational awareness, this research tests two competing models and an intervention to examine the effects of information transparency on customers' privacy concerns and behavioral intentions toward interacting with hospitality robots. An exploratory study and two experiments with artificial intelligence-powered anthropomorphic robots were performed. The exploratory study confirmed that information transparency is lacking in practice. Study 1 revealed that such transparency negatively affects customers' behavioral intentions by increasing their situational awareness, which in turn heightens their privacy concerns and reduces their behavioral intentions. Study 2 further identified privacy assurance as a means of mitigating the adverse impact of information transparency on customers' behavioral intentions; the effect of situational awareness on privacy concerns became non-significant when privacy assurance was provided. This research contributes to the hospitality and tourism literature on technological innovation and offers insights into ethically managing customers' privacy.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 177-184"},"PeriodicalIF":7.6,"publicationDate":"2025-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143851528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A systematic review of mixed methods research in tourism and hospitality 旅游与酒店业混合方法研究的系统回顾

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-16 DOI: 10.1016/j.jhtm.2025.03.007

Li Huang, Jia Zan, Kangjuan Lv, Xuan Zhao

{"title":"A systematic review of mixed methods research in tourism and hospitality","authors":"Li Huang, Jia Zan, Kangjuan Lv, Xuan Zhao","doi":"10.1016/j.jhtm.2025.03.007","DOIUrl":"10.1016/j.jhtm.2025.03.007","url":null,"abstract":"<div><div>Though the strength of mixed method design has been increasingly recognized, the considerable potential of mixed methods to advance tourism and hospitality knowledge theoretically and practically, has not been fully explored. This research provides a systematic review of mixed methods by examining 328 papers published in ABS 4-star and 3-star tourism and hospitality journals from 2015 to 2024. The review reveals a trend in using contemporary paradigms such as pragmatism to guide mixed methods research (MMR). The extensive application of mixed methods spans multiple topics, ranging from technological applications and socio-cultural impacts to sustainable development. Each type of mixed methods exhibits different characteristics in its priorities for qualitative and quantitative methods, topics and data collection and analysis methods. This paper advances the understanding of mixed methods by systematically reviewing their application, paradigms, topics, and data collection and analysis methods. It proposes a standardized process for applying mixed methods, providing researchers with a tool to quickly identify appropriate methods and a structured guide for implementation.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 163-176"},"PeriodicalIF":7.6,"publicationDate":"2025-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143838596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

LGBTQ+ customers' responses to brand transgression LGBTQ+消费者对品牌违规行为的反应

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-14 DOI: 10.1016/j.jhtm.2025.04.002

Heejung Ro, David J. Kwun

引用次数: 0

How waiting decisions are made: A comparison of restaurant waiting equity and behavioral intentions in physical and virtual queues 等待决策是如何做出的：餐馆等待公平和行为意图在物理和虚拟队列的比较

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-10 DOI: 10.1016/j.jhtm.2025.03.009

Elena Hwirim Jo , Oscar Hengxuan Chi , Jinwon Kim

引用次数: 0

The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting 目标启动对酒店消费者亲环境行为的影响：时间折扣和社会折扣的调节作用

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-08 DOI: 10.1016/j.jhtm.2025.03.014

Yongrui Guo, Yujie Cao, Yuzong Zhao

{"title":"The influence of goal priming on hotel consumers’ pro-environmental behavior: Moderating effects of temporal and social discounting","authors":"Yongrui Guo, Yujie Cao, Yuzong Zhao","doi":"10.1016/j.jhtm.2025.03.014","DOIUrl":"10.1016/j.jhtm.2025.03.014","url":null,"abstract":"<div><div>Promoting pro-environmental behavior among hotel consumers is an effective strategy for implementing sustainable management practices. This study developed and validated a conceptual model to examine how goal priming influences consumers' pro-environmental behavior. The proposed hypotheses were tested through four experiments. The findings demonstrate that priming environmental goal significantly enhances pro-environmental behavior within the hotel context. Additionally, this study reveals that affective forecasting functions as an internal psychological mechanism through which consumers evaluate and perceive environmental goal. Priming environmental goal promotes pro-environmental behavior by stimulating consumers' affective forecasting. The findings also indicate that temporal and social discounting moderate the goal priming effect. Specifically, when short-term goal is emphasized, goal priming leads to increased pro-environmental behavior compared to condition without priming. Furthermore, goal priming combined with a near social discount is more likely to induce consumers’ pro-environmental behavior. These findings provide novel insights into effective strategies for promoting pro-environmental behavior.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"63 ","pages":"Pages 129-139"},"PeriodicalIF":7.6,"publicationDate":"2025-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143791382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Building green brand equity through sustainable hospitality consumption value: The moderating impact of environmental identity and environmental activism 通过可持续酒店消费价值构建绿色品牌资产：环境认同和环境行动主义的调节作用

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-02 DOI: 10.1016/j.jhtm.2025.03.015

Nancy Grace Baah , Seongseop (Sam) Kim , Heesup Han

引用次数: 0

From tradition to transaction: The effect of commercialization on tourism experience in cultural heritage attractions 从传统到交易：商业化对文化遗产景点旅游体验的影响

IF 7.6 1区管理学

Journal of Hospitality and Tourism Management Pub Date : 2025-04-02 DOI: 10.1016/j.jhtm.2025.03.006

Qi Cao , Juanjuan Zhang , Chengxi Li , Kevin Kam Fung So

引用次数: 0