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Exploring Tourist Behavior in a Reused Heritage Site 探索旅游者在被重新利用的遗址中的行为
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-22 DOI: 10.1177/10963480211020089
Yi-Ju Lee, I. Tsai, Te-Yi Chang
{"title":"Exploring Tourist Behavior in a Reused Heritage Site","authors":"Yi-Ju Lee, I. Tsai, Te-Yi Chang","doi":"10.1177/10963480211020089","DOIUrl":"https://doi.org/10.1177/10963480211020089","url":null,"abstract":"This study investigated the relationship among tourists’ perceived sustainability, aesthetic experience, and behavioral intention toward reused heritage buildings by employing stimulus–organism–response theory. There were 354 valid questionnaires collected from the Sputnik Lab in Tainan, Taiwan. A positive correlation was found between tourists’ perception of sustainability and aesthetic experience. When tourists perceived higher aesthetic experience, they also had stronger behavioral intention. Structural equation modeling analysis verified that the aesthetic experience of tourists had mediating effects between perceived sustainability and behavioral intention in the reused heritage space. The reuse of space should be attached significantly to the aesthetic display of space and service so as to promote such scenic spots and increase tourists’ intention to revisit through word of mouth.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211020089","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41561346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Contagion Effect on Business Failure: A Spatial Analysis of the Hotel Sector 传染效应对企业失败的影响:基于酒店行业的空间分析
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-21 DOI: 10.1177/10963480211023804
Milagros Vivel-Búa, Rubén Lado-Sestayo
{"title":"Contagion Effect on Business Failure: A Spatial Analysis of the Hotel Sector","authors":"Milagros Vivel-Búa, Rubén Lado-Sestayo","doi":"10.1177/10963480211023804","DOIUrl":"https://doi.org/10.1177/10963480211023804","url":null,"abstract":"This article analyzes the contagion effect on business failure, focusing on the Spanish hotel sector. The sample consists of 3,948 hotel micro-, small, and medium-sized enterprises in the 2012-2015 period and includes variables related to characteristics of the hotel and tourist destination. The results show that the contagion effect is significant, increasing the explanatory capacity of the model. Moreover, the results show that the analysis of the contagion effect should consider not only its simultaneous impact but also that deferred over time on the probability of failure. Thereby, this study found that after the initial shock, the contagion effect decreases and changes its sign from negative to positive in the fourth year.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211023804","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43123643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Impulsive Shopping Overseas: Do Sunk Cost, Information Confusion, and Anticipated Regret Have a Say? 冲动海外购物：沉没成本、信息混乱和预期后悔有发言权吗？
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-19 DOI: 10.1177/10963480211024450
Jingjing Guan, E. Ma, Jiaping Bi
{"title":"Impulsive Shopping Overseas: Do Sunk Cost, Information Confusion, and Anticipated Regret Have a Say?","authors":"Jingjing Guan, E. Ma, Jiaping Bi","doi":"10.1177/10963480211024450","DOIUrl":"https://doi.org/10.1177/10963480211024450","url":null,"abstract":"Building on three theoretical perspectives, Alchian–Allen theorem, sunk cost fallacy, and mental account theory, this study proposed and tested a model on Chinese outbound travelers’ impulse shopping behaviors as determined by sunk cost, information confusion, after-sale risk, and anticipated regret (both downward and upward). Using a sample of 314 Chinese outbound travelers, findings of the study suggested that sunk cost, after-sale risk, and downward anticipated regret significantly influence travelers’ impulsive shopping, with downward anticipated regret mediating the relationship between information confusion and impulsive purchase and between sunk cost and impulsive purchase. The study contributes to existing theories and literature for a better understanding of how sunk cost influences outbound travelers’ impulsive shopping behavior from three theoretical perspectives, particularly in a Chinese cultural context. The findings of the study also have important implications for destination stakeholders.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211024450","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44749262","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
Expressions of Anti-Black Biases, Job Satisfaction, and Turnover Intentions in the Full-Service Restaurant Industry 全方位餐饮业中反黑偏见、工作满意度和离职意愿的表达
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-19 DOI: 10.1177/10963480211020098
Zachary W. Brewster, Allen V. Heffner
{"title":"Expressions of Anti-Black Biases, Job Satisfaction, and Turnover Intentions in the Full-Service Restaurant Industry","authors":"Zachary W. Brewster, Allen V. Heffner","doi":"10.1177/10963480211020098","DOIUrl":"https://doi.org/10.1177/10963480211020098","url":null,"abstract":"Verbal and behavioral manifestations of anti-Black biases have been shown to be quite common in many full-service restaurant establishments. Such explicit expressions of anti-Black biases have been linked with servers’ endorsement of racial stereotypes depicting Black Americans as undesirable customers and their self-reported proclivities to withhold effort from their Black clientele. However, there have been limited efforts to advance our understanding of the broader consequences associated with working in an environment wherein Black customers are observed to be stereotyped, denigrated, and mistreated. In response, this research note presents results from an exploratory study assessing the relationships between observing anti-Black expressions in the workplace, employees’ job satisfaction, and their turnover intentions. In two relatively large and demographically diverse samples of current restaurant workers, observing expressions of anti-Black bias in restaurant workplaces was found to be associated with diminished levels of job satisfaction and greater intentions to quit in the next 6 months. This study adds to the growing list of financial and operational costs that restaurant operators are at risk of incurring as a result of some of their employees expressed anti-Black attitudes and discriminatory actions.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211020098","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43433780","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Creative Atmosphere in Creative Tourism Destinations: Conceptualizing and Scale Development 创意旅游目的地的创意氛围：概念化与规模化发展
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-19 DOI: 10.1177/10963480211012459
Tien-ming Cheng, Mei-Tsun Chen
{"title":"Creative Atmosphere in Creative Tourism Destinations: Conceptualizing and Scale Development","authors":"Tien-ming Cheng, Mei-Tsun Chen","doi":"10.1177/10963480211012459","DOIUrl":"https://doi.org/10.1177/10963480211012459","url":null,"abstract":"Creating a creative atmosphere (CA) is the core value of creative tourism. The purpose of this study is conceptualize a construct of CA in “creative tourism destinations,” as well as to establish a set of reliable and valid measurement tools. In Study 1, we generated initial items through in-depth interviews and content analysis. In Study 2, we collected the first sample and investigated scale factor structure through exploratory factor analysis to obtain five factors: novel atmosphere, joyful atmosphere, artistic atmosphere, hedonic atmosphere, and distinctive atmosphere. A second sample was collected in Study 3 to verify the reliability of the CA scale with confirmatory factor analysis, convergent validity, and discriminant validity. This process netted 23 items. A major contribution of this study is to develop a multidimensional scale for CA consisting of the five factors—novel atmosphere, pleasurable atmosphere, artistic atmosphere, hedonic atmosphere, and distinctive atmosphere. The results of this study can be applied as a reference measurement tool for designing creative tourism at tourist destinations.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211012459","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46551119","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Loss aversion in hotel choice: Psychophysiological evidence 酒店选择中的损失厌恶:心理生理学证据
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-19 DOI: 10.1177/10963480211025339
Robin Chark, Brian King
{"title":"Loss aversion in hotel choice: Psychophysiological evidence","authors":"Robin Chark, Brian King","doi":"10.1177/10963480211025339","DOIUrl":"https://doi.org/10.1177/10963480211025339","url":null,"abstract":"The authors investigate the psychophysiological correlates of loss aversion in hotel choice. Consumers are frequently found reluctant to shift their choice to a subsequent option from their first encountered hotel. The concept of loss aversion can explain this ordering effect. However, there is a knowledge gap about how exactly loss aversion leads to such inertia. The present study provides a more direct measurement of this decision process by examining electrodermal activities and reaction times when consumers are making hotel choices. The choice data provides evidence of reluctance to switch to higher quality hotels, though not to lower rated properties. Such a switch is found emotionally arousing as indicated by consumers’ electrodermal activity. The reaction time data further suggests that the swiftness of such decisions to “trade up” is associated with the greater vigilance and attention, rather than a cognitive conflict caused by the difficult tradeoff between the hotels.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211025339","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42196863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
In Focus: Effects of an Opportune Gift on Tipping 焦点:合适的礼物对小费的影响
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-04 DOI: 10.1177/10963480211019841
F. Hilkenmeier, Sascha Hoffmann
{"title":"In Focus: Effects of an Opportune Gift on Tipping","authors":"F. Hilkenmeier, Sascha Hoffmann","doi":"10.1177/10963480211019841","DOIUrl":"https://doi.org/10.1177/10963480211019841","url":null,"abstract":"The present study analyzes the effect on tipping when a gift is offered by servers, and shows that customers generously reciprocate that gift by significantly increasing gratuity. Making the norm of reciprocity focal by offering the identical gift at an opportunity to directly reciprocate, that is, concurrently with bringing the bill, even doubles this effect, indicating that service personnel can substantially—and effortlessly—raise their tips just by leveraging this reciprocity norm.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211019841","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42688083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Modeling Golfers’ Revisit Intention: An Application of the Theory of Reasoned Action 高尔夫球手的再击球意图建模——理性动作理论的应用
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-02 DOI: 10.1177/10963480211016027
Hui-min Song, Jamie M. Chen, Ting-ting Zeng, Brian H. Kim
{"title":"Modeling Golfers’ Revisit Intention: An Application of the Theory of Reasoned Action","authors":"Hui-min Song, Jamie M. Chen, Ting-ting Zeng, Brian H. Kim","doi":"10.1177/10963480211016027","DOIUrl":"https://doi.org/10.1177/10963480211016027","url":null,"abstract":"Based on the theory of reasoned action, this study examines the factors that affect the revisit intention of Chinese golfers. It focuses on the mediating effects of place attachment on the golfers’ perception of golf-course employee attitudes and destination distinctiveness. To test the conceptual model, a survey of 494 Chinese golfers was conducted using factor analyses and structural equation modeling. The article further applied a bootstrapping method to test the mediating effects of place attachment. The results indicate that the revisit intention was influenced by the golfers’ perceptions of employee attitudes, destination distinctiveness, and place attachment. It was also found that place attachment mediated these relationships. Finally, the theoretical contributions and industrial implications were discussed.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211016027","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44478098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 17
The Birth of ICHRIE: Foundations of a Professional Educational Association ICHRIE的诞生:一个专业教育协会的基础
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-01 DOI: 10.1177/10963480211012057
Robert H. Bosselman
{"title":"The Birth of ICHRIE: Foundations of a Professional Educational Association","authors":"Robert H. Bosselman","doi":"10.1177/10963480211012057","DOIUrl":"https://doi.org/10.1177/10963480211012057","url":null,"abstract":"","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211012057","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42595827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Smashing Glass in Hospitality 酒店业的碎玻璃
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2021-06-01 DOI: 10.1177/10963480211020551
L. Cain
{"title":"Smashing Glass in Hospitality","authors":"L. Cain","doi":"10.1177/10963480211020551","DOIUrl":"https://doi.org/10.1177/10963480211020551","url":null,"abstract":"","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.2,"publicationDate":"2021-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/10963480211020551","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48864018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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