Journal of Hospitality & Tourism Research最新文献

When “Old” Meets “New”: Unlocking the Future of Innovative Technology Implementation in Heritage Tourism 当“旧”遇上“新”:开启遗产旅游创新技术应用的未来

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-11-03 DOI: 10.1177/10963480231205767

Shizhen (Jasper) Jia, Oscar Hengxuan Chi, Stephanie Daniela Martinez, Lu Lu

{"title":"When “Old” Meets “New”: Unlocking the Future of Innovative Technology Implementation in Heritage Tourism","authors":"Shizhen (Jasper) Jia, Oscar Hengxuan Chi, Stephanie Daniela Martinez, Lu Lu","doi":"10.1177/10963480231205767","DOIUrl":"https://doi.org/10.1177/10963480231205767","url":null,"abstract":"This paper aims to gain insights into how heritage destinations have adopted innovative technologies (e.g., AI, immersive technology, 3D technology, big data) into their daily operations, and to reveal future research directions that can guide technology studies in the heritage tourism domain. Innovative technologies are crucial for heritage tourism management and marketing as they provide interactive experiences for visitors, improve efficient management of resources, and enhance effective communication among all stakeholders, resulting in increased engagement and sustainability for the heritage tourism industry. To achieve this objective, we propose a conceptual framework for Technology-Destination Interaction. A comprehensive literature search was conducted, resulting in the selection of 111 articles being analyzed and discussed, drawing on the framework. Based on the results, this study proposes seven future research directions that include, but are not limited to, the latest technologies (e.g., ChatGPT, Metaverse, Geo AI) and potential challenges in technology adoption (e.g., tourism leakage, technology waste, or ethnical concerns). Thirty research questions were developed for future studies. The paper contributes to both researchers and practitioners who are interested in investigating the impact of innovative technologies on heritage tourism.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"29 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135868758","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Factors Explaining Resident Stakeholders’ Perception and Support for Wineries and Wine Tourism in Florida 解释佛罗里达州居民利益相关者对酿酒厂和葡萄酒旅游的感知和支持的因素

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-11-03 DOI: 10.1177/10963480231205763

Robin M. Back, Asli D.A. Tasci, Kyle Maurice Woosnam

引用次数: 0

How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective 任性的主管如何影响酒店员工的服务表现？从员工情感角度进行的日记研究

IF 4.2 3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-11-01 DOI: 10.1177/10963480221076782

In-Jo Park, Shenyang Hai, P. Kim

{"title":"How capricious supervisors affect hospitality employees’ service performance? A diary study from the employees’ emotional perspective","authors":"In-Jo Park, Shenyang Hai, P. Kim","doi":"10.1177/10963480221076782","DOIUrl":"https://doi.org/10.1177/10963480221076782","url":null,"abstract":"Drawing on the affective events theory, this study examined the detrimental effects of supervisors’ emotional expression variability on hospitality employees’ emotional experience variability and service performance, and whether employees’ emotion management buffers such negative impacts. The research hypotheses were examined using longitudinal data collected from 145 hotel employees of multiple hotel companies who completed surveys in four phases: Time 1 (i.e., daily surveys for seven workdays to assess supervisors’ emotional expression variability), Time 2 (i.e., daily surveys for 7 workdays to assess employees’ emotional experience variability), Time 3, and Time 4 (i.e., a survey rated by supervisors). The results show that supervisors’ emotional expression variability has an indirect effect on employees’ service performance through employees’ emotional experience variability, and employee emotion management mitigates the related detrimental effects. Theoretical and managerial implications are discussed for hospitality researchers and practitioners.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"9 1","pages":"1371 - 1398"},"PeriodicalIF":4.2,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139302458","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic 居民赋权与游戏旅游支持：19病毒大流行前后居民态度的比较

IF 4.2 3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-11-01 DOI: 10.1177/10963480221076474

Xiangping Li, B. B. Boley, Fiona X. Yang

引用次数: 0

Is Authenticity the New Luxury? Examining the Components and Dynamics of the Luxury Accommodation Experience 真品是新的奢侈品吗?考察豪华住宿体验的组成部分和动态

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-10-28 DOI: 10.1177/10963480231204351

Lydia Hanks, Makarand Mody, Tarik Dogru (Dr. True)

引用次数: 0

“You Must Try Our Taco!”: Advancing the Power of Language Assertiveness in Food Advertising “你一定要尝尝我们的玉米卷!”:提升食品广告中语言自信的力量

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-10-26 DOI: 10.1177/10963480231205757

Xi Yu, Stephanie Q. Liu

引用次数: 0

Physiological Measurements in Hospitality and Tourism Research: A Systematic Review and New Theoretical Directions 酒店与旅游研究中的生理测量:系统回顾与新的理论方向

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-09-26 DOI: 10.1177/10963480231199990

Gabby Walters, Yawei Jiang, Shanshi Li

{"title":"Physiological Measurements in Hospitality and Tourism Research: A Systematic Review and New Theoretical Directions","authors":"Gabby Walters, Yawei Jiang, Shanshi Li","doi":"10.1177/10963480231199990","DOIUrl":"https://doi.org/10.1177/10963480231199990","url":null,"abstract":"This article reviews 82 papers that apply physiological measurement, otherwise known as biometric data collection techniques, in the fields of tourism and hospitality. It aims to reveal the key focus areas to which they have been applied to date, and how researchers have used these techniques in their attempts to contribute knowledge to the field. In doing so, we concentrate on how theory features in these works and critically discuss the role that theory tends to play in research that draws conclusions from physiological data. We find that the most common application of theory is to inform a study’s conceptualization, yet the majority of research to date focuses mainly on practical application. Seldom do hospitality and tourism researchers employing physiological measurement draw on the cognitive psychology and neuroscience theories, despite the insights these theories provide into the neurological and cognitive processes that underlie the data. This review concludes with a novel framework, embedded in cognitive psychology theory, that can be employed by researchers to enhance our understanding of the elicitation of emotion. While acknowledging the practical and informative value of physiological data, we urge researchers to consider relevant theoretical frameworks from both the neuroscience and psychology fields when attempting to draw meaningful conclusions from their data.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134961114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

One Size Fits All? How CSR Communication Influences Donation and Revisit Intention Differently in Local Independent and Chain Restaurants 一刀切?企业社会责任传播对地方独立餐厅和连锁餐厅捐赠和回访意愿的影响有何不同

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-09-26 DOI: 10.1177/10963480231199991

Michael S. Lin, Jihwan Yeon, Lu Zhang

引用次数: 0

An Interval Decomposition-Ensemble Model for Tourism Forecasting 旅游预测的区间分解-集合模型

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-09-19 DOI: 10.1177/10963480231198539

Gang Xie, Shuihan Liu, Xin Li

引用次数: 0

Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention 创新或参与:虚拟现实如何影响旅行意向中的怀旧情绪和意象

3区管理学

Journal of Hospitality & Tourism Research Pub Date : 2023-09-11 DOI: 10.1177/10963480231194692

I. Putu Gede Iwan Trisna Jaya, Chyi Jaw

{"title":"Innovativeness or Involvement: How Virtual Reality Influences Nostalgic Emotion and Imagery in Travel Intention","authors":"I. Putu Gede Iwan Trisna Jaya, Chyi Jaw","doi":"10.1177/10963480231194692","DOIUrl":"https://doi.org/10.1177/10963480231194692","url":null,"abstract":"This study investigates the impact of immersive Virtual Reality (VR) on consumer travel intentions. While VR’s potential in treating post-travel depression is acknowledged, its influence on destination marketing remains understudied. Using mental imagery as a theoretical framework, the experiment involved 547 Taiwanese and international students who utilized domestic flights to satisfy their travel cravings. Comparing three nostalgic emotions previews (videos, 360 virtual tours, and VR), to examine varying degrees of immersion. The findings reveal that exposure to VR significantly enhances imagery and strengthens travel intentions among participants. Interestingly, VR’s influence on consumer nostalgic emotions and travel intention through imagery is unaffected by innovativeness, but, rather, is affected by the level of involvement experienced. The study carries implications for destination marketers, providing insights into the potential of immersive VR technology. By understanding its impact on travel intentions and leveraging nostalgic emotions, marketers can tailor strategies to specific consumer segments.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135980784","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0