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A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-19 职业适应性的推动者和障碍框架：新冠肺炎期间的移民酒店工人
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-08-13 DOI: 10.1177/10963480221118820
Janice Jones, A. Manoharan, Zhou Jiang, Manisha Singal
{"title":"A Framework of Facilitators and Barriers to Career Adaptability: Migrant Hotel Workers During COVID-19","authors":"Janice Jones, A. Manoharan, Zhou Jiang, Manisha Singal","doi":"10.1177/10963480221118820","DOIUrl":"https://doi.org/10.1177/10963480221118820","url":null,"abstract":"We examine internal and external factors that build or thwart the career adaptability resources of migrant hotel workers. Drawing on qualitative data at two points in time over a 12-month period during COVID-19, results show that while some migrant workers changed roles and exited hotels, for most, job changes were a shorter-term, separation phenomenon, with migrants transitioning back to their employer within a year. Psychological, social, and human capital resources facilitated career adaptability, while psychoemotional support from managers and peers fostered the confidence of temporary migrants, and facilitated positive affect, which was integral to their openness to exploring alternate hospitality careers. Inhibitors to career adaptability included a lack of agency among temporary migrants, and career entrenchment of mid-career permanent migrants. Our model provides a fine-grained, holistic understanding of the antecedents of career adaptability, enriching career construction theory by clarifying the contexts that drive career adaptability in the evolving, COVID-19 context.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"1 1","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45082444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Sustainable Tourism Destinations 可持续旅游目的地
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-07-31 DOI: 10.1177/10963480221117131
José Mondéjar-Jiménez, G. Ferrari
{"title":"Sustainable Tourism Destinations","authors":"José Mondéjar-Jiménez, G. Ferrari","doi":"10.1177/10963480221117131","DOIUrl":"https://doi.org/10.1177/10963480221117131","url":null,"abstract":"engine of economic, social, and environmental development worldwide. The studies presented in this special edition show the importance of sustainable tourist destinations in Spain, Italy, and the Dominican Republic, ending with the presentation of a bibliometric analysis of the state of the art of rural tourism worldwide. It is pointless to cite unsustainable examples that only seek short-term profitability since these destinations will be unsustainable in the medium term.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"46 1","pages":"1239 - 1240"},"PeriodicalIF":4.2,"publicationDate":"2022-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48010608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Feeling Luxe: A Topic Modeling × Emotion Detection Analysis of Luxury Hotel Experiences 感受奢华:奢华酒店体验的主题建模×情感检测分析
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-06-30 DOI: 10.1177/10963480221103222
L. Wu, Wan Yang, Y. Gao, S. Ma
{"title":"Feeling Luxe: A Topic Modeling × Emotion Detection Analysis of Luxury Hotel Experiences","authors":"L. Wu, Wan Yang, Y. Gao, S. Ma","doi":"10.1177/10963480221103222","DOIUrl":"https://doi.org/10.1177/10963480221103222","url":null,"abstract":"As the luxury market and associated experiential consumption continues to rise, the hospitality management literature lags somewhat behind practice in examining luxury experiences. This research presents an exploratory analysis of luxury hotel experiences via the approach of topic modeling and emotion detection in online luxury hotel reviews. Results demonstrate that “people” and “product—activity & wellness” aspects of luxury hotel experiences tend to be positively associated with online review ratings. The “product—food & beverage” and “physical evidence and place” aspects may produce mixed effects on rating levels. Finally, the “process” and “price and promotion” aspects tend to be negatively associated with online review ratings. Findings further reveal that such effects function via the mediation paths of various categories of discrete emotions. These results offer enriching insight for hospitality management research and practice regarding luxury hotel experiences.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"1 1","pages":"1425 - 1452"},"PeriodicalIF":4.2,"publicationDate":"2022-06-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76185202","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Launch of the JHTR Featured Section “Insight & Foresight”: Inspire “Homegrown” Theorizing in Hospitality and Tourism Research JHTR特色栏目“洞察与前瞻”的推出：激发“本土”酒店和旅游研究的理论化
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-06-10 DOI: 10.1177/10963480221104406
Li Miao, Melissa Baker, Karen Hughes, Sangkyun Kim, Lu Lu, Manisha Singal, C. Young
{"title":"Launch of the JHTR Featured Section “Insight & Foresight”: Inspire “Homegrown” Theorizing in Hospitality and Tourism Research","authors":"Li Miao, Melissa Baker, Karen Hughes, Sangkyun Kim, Lu Lu, Manisha Singal, C. Young","doi":"10.1177/10963480221104406","DOIUrl":"https://doi.org/10.1177/10963480221104406","url":null,"abstract":"entails: (1) the emergent theory gleaning phase when interpretations of meanings (conceptual) are attributed to observations (descriptive); and (2) the construction theory developing phase when relationships among elements are identified through deduction and induction to refine the theory. The outcome of this process is that the observed concrete events are reconstructed to be represented at higher-order and more abstract construal level for a conceptual understanding of the concrete phenomena. In the pursuit of kernel theorizing, we encourage researchers to be paradigmatic and intentional in connecting dots with potential theoretical perspectives as well as connecting studies through a synthesis of knowledge that is beyond a defined context (Young et al., 2021). We are looking for articles that are willing to step away from the narrow empiricism to take a creative leap that produces larger scale insights.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"46 1","pages":"1087 - 1095"},"PeriodicalIF":4.2,"publicationDate":"2022-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44420989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Sustained Competitive Advantage for Sustainable Hospitality and Tourism Development: A Stakeholder Causal Scope Analysis 可持续酒店业和旅游业发展的持续竞争优势:利益相关者因果范围分析
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-05-14 DOI: 10.1177/10963480221091976
M. Christofi, D. Vrontis, Riad Shams, Z. Belyaeva, M. Czinkota
{"title":"Sustained Competitive Advantage for Sustainable Hospitality and Tourism Development: A Stakeholder Causal Scope Analysis","authors":"M. Christofi, D. Vrontis, Riad Shams, Z. Belyaeva, M. Czinkota","doi":"10.1177/10963480221091976","DOIUrl":"https://doi.org/10.1177/10963480221091976","url":null,"abstract":"The hospitality and tourism industry “presents challenges that need to be addressed, including how to manage their growth sustainably, so as not to dimin-ish its potential” which solicits the “need to move toward more sustainable prac-tices” (World Tourism Organization [UNWTO], 2017. The call for papers for this special issue was received with much enthusiasm, as illustrated by the large number of submissions covering a wide range of topics on the interface of hospitality and tourism, stakeholder engagement and sustainability. Accordingly, papers accepted for inclusion in this special issue represent the diversity of submissions, with each making a unique contribution to the existing knowledge base.To start with, Fang, Nguyyen, and Armstrong strive to initiate a conversation on how the collective leadership capacity can assist in balancing the economic needs of a destination with the environmental and social goals. By drawing on leadership and tourism literature, their findings show that tourism-based leadership programs have the capacity to initiate the development of collective leadership capacity, a necessary element for building effective stakeholder net-works that drive change at tourism destination, workplace, and community levels.Vrontis et examined how the business model of the tourism sector that is used in Italy’s Langhe region is aligned to the promotion of a “sustained, inclu-sive and sustainable economic growth, full and productive employment and","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"46 1","pages":"823 - 825"},"PeriodicalIF":4.2,"publicationDate":"2022-05-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45685956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Healthy, But Say It Out Loud? The Messaging Effect on Restaurants’ Healthy Food Promotion 健康，但要大声说出来?饭店健康食品宣传的信息传递效应
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-04-08 DOI: 10.1177/10963480221087965
Lu Lu, Ruiying Cai
{"title":"Healthy, But Say It Out Loud? The Messaging Effect on Restaurants’ Healthy Food Promotion","authors":"Lu Lu, Ruiying Cai","doi":"10.1177/10963480221087965","DOIUrl":"https://doi.org/10.1177/10963480221087965","url":null,"abstract":"This research aims to examine the role of menu messaging (implicit vs. explicit) used to disclose the healthy food item in shifting diner perceptions and purchase intentions. Drawing on a consumer experiment, the results establish a menu messaging effect on diners’ purchase intentions of healthy items and the underlying mechanism via psychological reactance and perceived attractiveness. Explicit (vs. implicit) messaging negatively affects consumer purchase intentions, which is due to 1) increased psychological reactance (i.e., perceived threat of freedom and counterarguing) and 2) decreased perceived attractiveness. The menu messaging effect is further conditioned by diners’ goal orientation (pleasure vs. goal). Under a goal-driven mindset, the messaging effect is more pronounced compared to a pleasure-driven mindset. This research is among the first to establish a significant role of menu messaging in healthy item communication at restaurants. Theoretical and managerial are further elaborated.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"11 1","pages":"1399 - 1424"},"PeriodicalIF":4.2,"publicationDate":"2022-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90787693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay 非接触式招待服务的神话:顾客的支付意愿
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-03-04 DOI: 10.1177/10963480221081781
Fei Hao, R. T. Qiu, Jinah Park, K. Chon
{"title":"The Myth of Contactless Hospitality Service: Customers’ Willingness to Pay","authors":"Fei Hao, R. T. Qiu, Jinah Park, K. Chon","doi":"10.1177/10963480221081781","DOIUrl":"https://doi.org/10.1177/10963480221081781","url":null,"abstract":"Contactless hospitality services are an expensive endeavor with an uncertain return on investment. This study explores these services from the perspective of hotel guests’ willingness to pay (WTP). To this end, 10 discrete choice experiments were conducted on 1,939 Chinese hotel guests to test a hybrid choice model. The findings indicate that hotel guests’ WTP is influenced by hotel attributes, hotel scale, customer demographics, travel-related variables, technology readiness, and health concerns. Generally, there is significant heterogeneity in the WTP for different contactless amenities, such as for contactless room entrance, contactless payment system, contactless elevator service, robotic services, a smart room, and contactless front desk services. This study contributes to the knowledge on technology implementation in the hospitality industry and the WTP for hotel amenities. Furthermore, it guides hotel practitioners to invest smartly and rationally in contactless services.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"50 1","pages":"1478 - 1502"},"PeriodicalIF":4.2,"publicationDate":"2022-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81116459","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Conceptualizing the dark ride experience through the Dark Ride Cube: Evidence from the Emea region 通过黑暗骑乘魔方概念化黑暗骑乘体验：来自埃米亚地区的证据
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-02-21 DOI: 10.1177/10963480221080331
Pieter C. M. Cornelis, W. Strijbosch, Philip Corsius
{"title":"Conceptualizing the dark ride experience through the Dark Ride Cube: Evidence from the Emea region","authors":"Pieter C. M. Cornelis, W. Strijbosch, Philip Corsius","doi":"10.1177/10963480221080331","DOIUrl":"https://doi.org/10.1177/10963480221080331","url":null,"abstract":"Dark rides are archetypal theme park attractions that provide compelling experiences through carefully structured experience designs. In a literature review, we follow and slightly modify Langhof and Güldenberg’s conceptualization of the dark ride experience (DRE) and suggest that the DRE mostly consists of narrative transportation, presence, flow, and emotions. However, to what extent these conceptualizations match actual dark ride supply remains unexamined. Therefore, we evaluate 238 dark rides in the EMEA region on product determinants of the DRE and compare literature-based conceptualizations of the DRE against actual dark ride supply. Findings indicate that dark rides highly vary in terms of storytelling, theming, and pervasive interactivity, thus questioning whether all components of the DRE always apply to the full dark ride spectrum. Proposing the Dark Ride Cube as a dark ride typology, Langhof and Güldenberg’s conceptualization of the DRE is largely confirmed, as well as the currently suggested modifications.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49429334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
To display tip suggestion or not? Examining tip suggestion’s impact in technology-facilitated preservice tipping encounters 提示小费还是不提示?研究小费建议对技术促进的离职前小费遭遇的影响
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-02-14 DOI: 10.1177/10963480221076467
Alei Fan, L. Wu, Yiran Liu
{"title":"To display tip suggestion or not? Examining tip suggestion’s impact in technology-facilitated preservice tipping encounters","authors":"Alei Fan, L. Wu, Yiran Liu","doi":"10.1177/10963480221076467","DOIUrl":"https://doi.org/10.1177/10963480221076467","url":null,"abstract":"With empirical insights gained across a series of studies, the current research examines the technology-facilitated preservice tipping encounter. Drawing on the tip-enhancing literature and the spatial crowding theory, this research reveals the divergent impacts of tip suggestion on consumers’ tipping behaviors and their satisfaction with the digital payment experience. Our findings show that, while effective in elevating tipping amount, the presence of tip suggestion can frustrate consumers and impose a detrimental impact on their satisfaction with the online payment experience. Particularly, this effect is contingent on the design of the digital payment page: The negative effect of tip suggestion on satisfaction with the payment experience is more profound when the digital payment page follows a crowded layout but mitigated when the layout is spacious. Findings from the current research offer timely contributions to theory and practice with an evolving perspective on the technology-facilitated preservice tipping encounter.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":" ","pages":""},"PeriodicalIF":4.2,"publicationDate":"2022-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47101968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital 品牌认同对酒店绩效的转化:社会资本的调节作用
IF 4.2 3区 管理学
Journal of Hospitality & Tourism Research Pub Date : 2022-02-04 DOI: 10.1177/10963480221074278
Daisy X. F. Fan, Cathy H. C. Hsu, A. Liu
{"title":"Transforming Brand Identity to Hotel Performance: The Moderating Effect of Social Capital","authors":"Daisy X. F. Fan, Cathy H. C. Hsu, A. Liu","doi":"10.1177/10963480221074278","DOIUrl":"https://doi.org/10.1177/10963480221074278","url":null,"abstract":"Hotel performance is one of the core concerns for managers and investors. However, a clear pathway from investment in branding to hotel performance is scarce. To fill this research gap, the study aims to explore the effects of brand identity, physical facility quality, and brand equity on hotel performance; and to examine the moderating effect of social capital in the brand–performance transformation model in both international and domestic brand hotel settings. Data were collected from 1,201 hotel managers in China, with 757 from international and 444 from domestic brand hotels. Theoretically, this study represents a first attempt to reveal the indirect roles that social capital plays in the hotel financial performance formation. The identified brand–performance pathway also provides implications for hotel practitioners regarding how to boost desirable hotel performance through both internal and external resources.","PeriodicalId":51409,"journal":{"name":"Journal of Hospitality & Tourism Research","volume":"47 1","pages":"1270 - 1298"},"PeriodicalIF":4.2,"publicationDate":"2022-02-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42348366","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
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