{"title":"How Residents' Perceived Justice and Emotional Solidarity Interact With Their Quality of Life and Support for Tourism Development?","authors":"Vikas Gautam, Saubhagya Bhalla","doi":"10.1002/jtr.2739","DOIUrl":"https://doi.org/10.1002/jtr.2739","url":null,"abstract":"<div>\u0000 \u0000 <p>Current study developed and validated an integrated model for examining the relationships among perceived justice, residents' quality of life, emotional solidarity, and support for tourism development. Study's integral model was estimated by using covariance based structural equation modeling with the help of 365 sample data. Procedural justice was discovered as the most reliable indicator of residents' quality of life. Additionally, it was discovered that inhabitants' support for tourism development was most strongly predicted with emotional closeness, followed by welcoming nature, and sympathetic understanding. Results confirmed that locals' support for tourism development is primarily due to procedural justice, which is followed by distributive and interactional justice. Findings also supported the hypothesis that residents' quality of life predicts their support for tourism development. Academic contributions and practical implications of the study are discussed at large.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Negative Restaurant Experiences Through an Extended Mehrabian-Russell Model: An Attributional Perspective","authors":"Pembe Ülker, Kurtuluş Karamustafa","doi":"10.1002/jtr.2747","DOIUrl":"https://doi.org/10.1002/jtr.2747","url":null,"abstract":"<p>The study aims to explore the relationships between service failure severity, negative emotions, level of dissatisfaction, switching intention, and the intention to spread negative word-of-mouth (nWOM) in the restaurant context. Additionally, it seeks to investigate how customers' perceptions of the controllability and stability of failures moderate these relationships. Employing a quantitative research approach, data collection was conducted through surveys using a convenience sampling method, resulting in 561 valid responses from Turkish customers. The collected data underwent multi-group structural equation modeling to examine the proposed relationships, revealing that the severity of failure positively impacts negative emotions and dissatisfaction levels, negative emotions influence the intention to spread nWOM, and dissatisfaction levels positively affect switching intention and the intention to spread nWOM. Furthermore, both controllability and stability perceptions play a moderating role between the severity of the failure and negative emotions, thereby confirming the stimulus, organism, and response model to a significant extent.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.2747","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Traveling, Showing Status and Being Conspicuous: The Power of Destination as a Conspicuous Brand","authors":"Ivana Šagovnović, Sanja Kovačić","doi":"10.1002/jtr.2744","DOIUrl":"https://doi.org/10.1002/jtr.2744","url":null,"abstract":"<div>\u0000 \u0000 <p>The notion of conspicuous consumption in tourism, along with the perception of destination conspicuousness, is an area that warrants more attention and exploration in tourism research. Thus, to expand the relatively limited literature on tourists' perception of destination conspicuousness, this study aimed to investigate its antecedents and outcomes. Based on the sample of 502 Serbian tourists, the study confirmed that factors such as destination brand experience and destination personality precede the perception of destination conspicuousness, while destination attachment and loyalty were found to be the outcomes. Theoretical and practical implications are discussed in the paper.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152223","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jungkeun Kim, Seunghun Shin, Joo Young Kim, Chulmo Koo
{"title":"Effect of ChatGPT's Answering Style on Users' Acceptance in a Trip Planning Context","authors":"Jungkeun Kim, Seunghun Shin, Joo Young Kim, Chulmo Koo","doi":"10.1002/jtr.2746","DOIUrl":"https://doi.org/10.1002/jtr.2746","url":null,"abstract":"<div>\u0000 \u0000 <p>This research examines the effect of the answering style of ChatGPT on users' acceptance in a trip planning context, where ChatGPT recommends a list of destinations. Focusing on two style factors (information structure: destinations are listed vs. explained; communication style: opening and ending remarks are present vs. absent), we examined how travelers' acceptance of ChatGPT's recommendation varied with its answering style based on the “Computers are Social Actors” paradigm, via three experiments. While the relationship between communication style and travelers' acceptance was not significant, that between information structure and acceptance was significant, travelers were more willing to visit the destinations recommended by ChatGPT when they were explained than when listed. Also, this research identified a mediator (perceived informativeness) and a moderator (travelers' familiarity with the destinations) of the relationship. As one of the earliest empirical studies regarding travelers' usage of ChatGPT, this study serves as a reference for future research.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Integrating Muslim-Friendly Tourist Destination Image, Value, Satisfaction and Muslim Actual Visit Behaviour in the Travel Industry","authors":"Ahmed Hamdy, Riyad Eid, Xiangyun Gao","doi":"10.1002/jtr.2753","DOIUrl":"https://doi.org/10.1002/jtr.2753","url":null,"abstract":"<div>\u0000 \u0000 <p>Because Islamophobia has increased recently, Muslim tourists, who make up a crucial part of the global tourism market, prefer to travel to Muslim-friendly places. However, the perceived Muslim-friendly tourist destination image (MFTDI) remains completely unaddressed in the literature. Furthermore, there is no systematic empirical evidence concerning the impacts of the MFTDI on perceived value, satisfaction and Muslim actual visit behaviour. As a result, the purpose of this investigation is to define the multiple components of MFTDI, to explore the interrelationships within the MFTDI, value, satisfaction and Muslim actual visit behaviour, and to design and test a theoretical framework for the outcomes of MFTDI in the travel industry. To do so, nine hypotheses were established and evaluated using a survey of 576 Muslim travellers of different nationalities. The findings indicate that the dimensions of the proposed MFTDI model are critical for improving Muslim travellers' actual visit behaviours in the travel industry.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142137763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Enhancing memorable volunteer tourism experiences through mindfulness: A case of short-term volunteer tourists","authors":"Thomas Eck, Soyoung An, Li Jiang, Yunseon Choe","doi":"10.1002/jtr.2677","DOIUrl":"https://doi.org/10.1002/jtr.2677","url":null,"abstract":"<p>Voluntourism has been increasingly researched in tourism studies. However, the need remains to better understand what drives memorable experiences in such a context. This research applied mindfulness theory in the setting of voluntourism. The influence of mindfulness among voluntourists was studied along with dimensions of memorable tourism experiences (MTEs, i.e., hedonism, involvement, meaningfulness, knowledge, novelty, and local culture) and revisit intention among voluntourists. A structural model was employed with twelve hypotheses pertaining to data collected from 342 Chinese residents who had prior voluntourism experience before data collection in March 2020. For data analysis, confirmatory factor analysis and structural equation modeling were used to test relationships between variables. Data analysis demonstrated that mindfulness significantly influenced all six dimensions of MTEs in this study. Four of the dimensions of MTE (i.e., hedonism, involvement, meaningfulness, and local culture) significantly influenced revisit intention.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Travel Vlogs Contribute to Destination Marketing: A Comparison with DMO Promotional Videos and the Moderating Role of Destination Competitiveness","authors":"Ying Zhou, WooMi Jo, Joan Flaherty, Tongzhe Li","doi":"10.1002/jtr.2755","DOIUrl":"https://doi.org/10.1002/jtr.2755","url":null,"abstract":"<div>\u0000 \u0000 <p>This two-part study examines how travel vlogs influence tourist behaviors and, consequently, their value in destination marketing. A convenience sample of 196 North Americans who belonged to Generation Y was collected via an online experiment. The first part adopted the Attention-Interest-Desire-Action (AIDA) principle as the theoretical underpinning of how travel vlogs influence Gen Y travel behaviors, contrasting them with Destination Marketing Organization (DMO) promotional videos. It was found that travel vlogs impact tourist behavior by attracting tourists' attention, delivering realistic destination information, and inspiring them. The second part examined the relationship between destination competitiveness levels and willingness to pay (WTP), and the impact of travel vlogs and DMO promotional videos on this relationship. It was shown that destination competitiveness levels exert different impacts on WTP between travel vlogs and DMO promotional videos. This study enriches the tourism destination marketing literature and suggests that DMOs tailor their strategies based on destination competitiveness.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142152195","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Frank Badu-Baiden, Felix Elvis Otoo, Seongseop (Sam) Kim
{"title":"Understanding the Role of the Shopping Experience in Explaining Tourists' Perceived Value and Behavioral Intention in African Markets","authors":"Frank Badu-Baiden, Felix Elvis Otoo, Seongseop (Sam) Kim","doi":"10.1002/jtr.2749","DOIUrl":"https://doi.org/10.1002/jtr.2749","url":null,"abstract":"<div>\u0000 \u0000 <p>Although the tourism shopping experience is growing in volume and importance, there is a lacuna about how the experiential facets of tourism shopping shape tourists' attitudes and behaviors. Therefore, this study aims to provide a broader understanding of this, by exploring the structural relationships between tourism shopping experiences, tourism shopping value, affective attachment, and behavioral intention. Data were sourced from 500 international tourists who had shopping experiences in Ghana. Results showed that experiential facets of in-and-out of store ambience, product, and store policy, all significantly inform hedonic and utilitarian shopping values. Both utilitarian and hedonic values positively influenced affective attachment and behavioral intention. The results of this study have academic and practical implications, as they shed light on understanding the cognition-affect-behavior relationships in a tourism shopping context.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142137811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“Whether and how digital celebrities make us hungry for travel?”—An exploration of broadening and constructing perspectives on gastronomic tourism","authors":"Jieling Zhou, Keheng Xiang, Mengyao Wang, Yangke Zhao","doi":"10.1002/jtr.2721","DOIUrl":"https://doi.org/10.1002/jtr.2721","url":null,"abstract":"<p>This study explored the influence of digital celebrities on gastronomic tourism through the lens of the broaden-and-build theory. Utilizing partial least squares structural equation modeling (PLS-SEM) and a case study focused on TikTok, the research examined how consumers' subjective well-being (SWB) affects para-social interaction, novelty seeking, and audience participation, and how these factors, in turn, influence behavioral intention in the domains of food and travel. The results validated the proposed hypotheses, underscoring the importance of SWB in shaping behavioral intention within gastronomic tourism driven by digital celebrities. This paper enhances the current literature by elucidating the role of digital celebrities in gastronomic tourism and offers practical insights for marketers and tourism professionals on optimizing the influence of digital celebrities to improve the gastronomic tourism experience.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142130409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Influence of User-Generated Content (UGC) in Social Media on the Intangible Cultural Heritage Preservation of Gen Z Tourists in the Digital Economy Era","authors":"Yidi Hua, Lei Ding, Hongan Dong, Zhixuan Lin","doi":"10.1002/jtr.2743","DOIUrl":"https://doi.org/10.1002/jtr.2743","url":null,"abstract":"<div>\u0000 \u0000 <p>This study takes the stimulus-organism-response (SOR) model serving as the foundation, takes tourists' perception of user-generated content (UGC) as the stimulus, and expands it into the two parts of form perception and authenticity perception at the same time; uses the destination image and the perceived value as the organism; and views tourists' intention of intangible cultural heritage (ICH) preservation as the response. An online survey was conducted to collect data for this study, resulting in the acquisition of 567 questionnaires that met the established validity criteria. It was concluded that factual (UGC) did not have a substantial influence on the perception of the destination and its perceived value. Moreover, tourists' perception of authenticity in terms of existence positively affected both the destination image and perceived value. The findings provide a theoretical foundation for future in-depth research and practical guidance for stakeholders in ICH tourism to improve tourists' intention to preserve ICH.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142137810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}