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International Journal of Tourism Research最新文献

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Tourists' Perception of Destination, Destination Trust, Protection Effectiveness and Travel Intentions 游客对目的地的感知、目的地信任、保护效果与旅游意愿
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-14 DOI: 10.1002/jtr.70018
Timothy J. Lee, Chen Kuo Pai, Tianqi Chen, Dae-Kwan Kim
{"title":"Tourists' Perception of Destination, Destination Trust, Protection Effectiveness and Travel Intentions","authors":"Timothy J. Lee,&nbsp;Chen Kuo Pai,&nbsp;Tianqi Chen,&nbsp;Dae-Kwan Kim","doi":"10.1002/jtr.70018","DOIUrl":"https://doi.org/10.1002/jtr.70018","url":null,"abstract":"<p>There are two main objectives of this study: (a) exploration of the main factors affecting tourist perception of destination during the post-pandemic period; and (b) examining the relationships among tourist perception of destinations, the protective effectiveness of COVID-19, destination trust, and tourist travel intentions during the post-pandemic period. The main survey participants of this study are mainland Chinese residents who live in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) and who are willing to travel abroad in the post-pandemic period at the same time. The results from 414 returned questionnaires show that tourist perceptions of a destination in a post-pandemic period are affected by five dimensions: hospitality extended to them, impression of the community, effective pandemic information, any remaining travel restrictions, and rumor refutation. Moreover, tourist perception of destinations positively affects the effectiveness of protective measures against the COVID-19 pandemic and their trust in that destination.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70018","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143831245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital Economy in the Catering Service Industry: Photo Sharing Behavior on Social Media 餐饮服务业的数字经济：社交媒体上的照片分享行为
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-13 DOI: 10.1002/jtr.70024
Yidi Hua, Kuan-Ting Chen, Zhiqian Long
{"title":"Digital Economy in the Catering Service Industry: Photo Sharing Behavior on Social Media","authors":"Yidi Hua,&nbsp;Kuan-Ting Chen,&nbsp;Zhiqian Long","doi":"10.1002/jtr.70024","DOIUrl":"https://doi.org/10.1002/jtr.70024","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to (a) identify the primary factors that influence tourists' decisions to share their restaurant experiences; (b) investigate the motivations and determinants that drive tourists to share photographs on social media related to the catering industry; and (c) assess the impact of tourists' positive electronic word-of-mouth communication on restaurants and the broader tourism sector. The research analyzed data from 362 questionnaires predominantly collected from Chinese respondents, employing SPSS and AMOS for the analysis and validation of the relationships among the variables. The findings indicate that food quality, service quality, and the overall atmosphere of the dining experience exert a direct positive influence on tourists' attitudes toward sharing food photographs. Additionally, motivations for positive e-WOM include concern for others and the expression of positive emotions. The results of this study offer recommendations for restaurant leaders regarding strategic development, enabling them to formulate market-competitive policies that enhance their comparative advantage.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Restoring ‘Love of Life’ Through Outdoor Adventures: A Biophilic Approach 通过户外探险恢复“对生命的热爱”：一个亲生物的方法
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-13 DOI: 10.1002/jtr.70023
Jelena Farkić, Carola May, Gill Pomfret, Manuel Sand, Moji Shahvali
{"title":"Restoring ‘Love of Life’ Through Outdoor Adventures: A Biophilic Approach","authors":"Jelena Farkić,&nbsp;Carola May,&nbsp;Gill Pomfret,&nbsp;Manuel Sand,&nbsp;Moji Shahvali","doi":"10.1002/jtr.70023","DOIUrl":"https://doi.org/10.1002/jtr.70023","url":null,"abstract":"<div>\u0000 \u0000 <p>This study, through the concept of biophilia, examines how we can restore a ‘love of life’ in a world often characterised by rationalisation, destruction and alienation from self and nature. Specifically, we observe how outdoor adventures during travels might contribute to the development of biophilic feelings. To this end, we employed a hermeneutic phenomenological approach to analyse the narratives from nine participants in the UK, Germany and Serbia. The findings suggest that adventure activities in the outdoors foster the development of meaningful relationships with the self, other humans and non-human nature, all contributing to the enhancement of eudaimonic wellbeing. The study adds to the tourism literature by arguing that more biophilic and ecological approaches, hitherto underutilised in studying the benefits of tourism from a positive psychology perspective, might serve as a lens through which to explore meaningful social transformation in times of polycrises.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Negative Memories Toward Airlines: Scale Development and Validation 对航空公司的负面记忆：规模发展与验证
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-13 DOI: 10.1002/jtr.70017
Hyelim Ju, Timothy J. Lee, Haeok Liz Kim, Sunghyup Sean Hyun
{"title":"Negative Memories Toward Airlines: Scale Development and Validation","authors":"Hyelim Ju,&nbsp;Timothy J. Lee,&nbsp;Haeok Liz Kim,&nbsp;Sunghyup Sean Hyun","doi":"10.1002/jtr.70017","DOIUrl":"https://doi.org/10.1002/jtr.70017","url":null,"abstract":"<p>Most studies on airlines have focused on consumers' positive memories. However, from the consumer's perspective, negative memories have a stronger impact than positive ones on an airline's brand image, marketing strategies, and consumer behavioral intentions. This observation has prompted the need for research conducted from the perspective of consumers' negative memories and the development of a corresponding scale. Therefore, this study developed a scale to conceptualize the factors affecting negative airline memories. This study's research analysis identified six factors and 26 items encapsulating negative memories regarding airlines. These factors were influenced by cabin crew, hygiene, and safety levels (cleanliness and safety), claustrophobia, rest restrictions, technology, and negative experiences with uncertain situations (unexpected events and the physical environment).</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70017","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Co-Creation of Tourism Experiences in Cittàslow: Perspectives of Tourists and Stakeholders in Sonoma, California 在 Cittàslow 共同创造旅游体验：加利福尼亚索诺玛游客和利益相关者的观点
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-11 DOI: 10.1002/jtr.2801
Ting-Yen (Tim) Huang, William D. Ramos, Joseph S. Chen, Ding-Yi Wu
{"title":"Co-Creation of Tourism Experiences in Cittàslow: Perspectives of Tourists and Stakeholders in Sonoma, California","authors":"Ting-Yen (Tim) Huang,&nbsp;William D. Ramos,&nbsp;Joseph S. Chen,&nbsp;Ding-Yi Wu","doi":"10.1002/jtr.2801","DOIUrl":"https://doi.org/10.1002/jtr.2801","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates the elements contributing to the co-creation of tourism experiences in Cittàslow (Slow Cities) from tourists' and stakeholders' perspectives. This study also identifies the attributes of tourism experience in slow food and cities. Purposive sampling was used to determine tourist participants, while snowball sampling was utilized to recruit stakeholder participants. This study employed semi-structured interviews with 18 tourists and 10 stakeholders in Sonoma, California. Thematic analysis in the NVIVO software was then adopted to analyze the interview context. The findings reveal three core themes forming tourism experiences in Cittàslow: (1) tourism experiences in slow food and wine, (2) tourism experiences in slow cities, and (3) slow travel and lifestyle. This study fills a gap in the current literature by delving into tourism experiences within slow food and cities and provides practical suggestions for tourism providers who aim to improve tourists' experiences in slow food, cities, and travel.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Decoding Airline Passenger Sentiment Dynamics Using Transformer-Based Models and Time-Series Clustering 利用基于变压器的模型和时间序列聚类解码航空乘客情绪动态
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-11 DOI: 10.1002/jtr.2794
Carmen Kar Hang Lee, Yu-Chung Tsao
{"title":"Decoding Airline Passenger Sentiment Dynamics Using Transformer-Based Models and Time-Series Clustering","authors":"Carmen Kar Hang Lee,&nbsp;Yu-Chung Tsao","doi":"10.1002/jtr.2794","DOIUrl":"https://doi.org/10.1002/jtr.2794","url":null,"abstract":"<div>\u0000 \u0000 <p>This study proposes a novel framework, namely the Sentiment Trend Analysis on Reviews (STAR). The STAR framework incorporates time-series clustering into sentiment detection to discover distinct airline passenger sentiment patterns, followed by transformer-based analysis to identify customer concerns from review text that drives negative sentiments. By applying the STAR framework to U.S. airlines, we identified notable differences in sentiment trends between low-cost carriers (LCCs) and full-service carriers (FSCs). Passengers are consistently dissatisfied with LCCs' baggage handling procedures and fees throughout the year and are more concerned about bookings and refunds during the Christmas holidays. For FSC passengers, flight cancellations and delays rank among their top concerns even during periods without major holidays. This study provides guidance for researchers and airlines to respond to the dynamics of customers' expectations and design recovery actions.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Distance Decay? Configuration Analysis of the Influence of Multidimensional Distances on Health Tourism Flow in China 距离衰减?多维距离对中国健康旅游流影响的配置分析
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-07 DOI: 10.1002/jtr.2796
Xinwei Su, Yongle Li, Xingqin Qu, Jie Yin
{"title":"Distance Decay? Configuration Analysis of the Influence of Multidimensional Distances on Health Tourism Flow in China","authors":"Xinwei Su,&nbsp;Yongle Li,&nbsp;Xingqin Qu,&nbsp;Jie Yin","doi":"10.1002/jtr.2796","DOIUrl":"https://doi.org/10.1002/jtr.2796","url":null,"abstract":"<div>\u0000 \u0000 <p>This paper explored the impact of multidimensional distances on health tourism flow in China by means of NCA and QCA. We found that health tourism destinations with shorter time distances, smaller economic distances, similar geographical distances and greater cultural distances are favored. Additionally, distance factors have different effects on inflow flow and outflow flow of health tourism. The inflow flow is more sensitive to changes in time distance, geographical distance and cultural distance, while the outflow flow is more susceptible to the effects of economic distance.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143793761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Spillover Effects Between Urban and Non-Urban Cycling Tourism in Italy. What Is the Role of Public Transport? 意大利城市与非城市自行车旅游的溢出效应公共交通的作用是什么？
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-03 DOI: 10.1002/jtr.70016
Daniele Crotti, Evangelia Pantelaki, Elena Maggi
{"title":"Spillover Effects Between Urban and Non-Urban Cycling Tourism in Italy. What Is the Role of Public Transport?","authors":"Daniele Crotti,&nbsp;Evangelia Pantelaki,&nbsp;Elena Maggi","doi":"10.1002/jtr.70016","DOIUrl":"https://doi.org/10.1002/jtr.70016","url":null,"abstract":"<p>Cycling tourism gained a growing popularity in non-urban travel experiences, but the use of eventual complementary motorised vehicles may generate emissions, negatively impacting the environment. The paper, focusing on the role of public transport for intra- and inter-destination trips, has a twofold objective. First, it aims to identify the different determinants of the destination choice by bikers, considering both urban and non-urban places. Second, it investigates whether the choice of urban destinations might influence the decision of varying the frequency of cycling in non-urban places. By using primary data from an Italian survey on cycling tourism in 2020, the work outlines unobserved effects and reveals the existence of a behavioural spillover effect that is enhanced when cycling tourists use public transport. Thus, public and private investments in transport services are needed to connect urban and non-urban tourism destinations, attracting more tourists to non-urban places.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143761842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Approaching Cannabis Tourism With Shared Value in Legal Contexts 在法律背景下探讨大麻旅游的共享价值
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-03 DOI: 10.1002/jtr.70014
Susan Dupej, H. S. Chris Choi
{"title":"Approaching Cannabis Tourism With Shared Value in Legal Contexts","authors":"Susan Dupej,&nbsp;H. S. Chris Choi","doi":"10.1002/jtr.70014","DOIUrl":"https://doi.org/10.1002/jtr.70014","url":null,"abstract":"<p>Global initiatives in the legalization of recreational cannabis pave the way for a novel category of special interest tourism (SIT) disconnected from illegal drugs and deviance. Changing social attitudes call for a non-stigmatizing framework for understanding cannabis tourism. This study introduces the concept of shared value from Corporate Social Responsibility (CSR) into cannabis tourism research. This innovative approach is supported by evidence from a qualitative study that explores best practices among cannabis tourism operators in Canada. The analysis reveals how the social values of safe recreational consumption, ensuring governmental accountability, and establishing legitimacy through collective advocacy emerge due to reimagining cannabis products, revaluating productivity, and fostering a supportive industry ecosystem, respectively. A challenge for cannabis tourism suppliers is the lack of regulations for responsible consumption in public spaces. A tourism perspective of legalization highlights a regulatory gap around cannabis consumption, which is an area in need of policy development.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70014","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143761843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can Emotional Quotient Boost Intelligence Quotient? The Influence of Service Robots' Communication Styles on Tourists' Memorable Experiences 情商能提高智商吗？服务机器人的沟通方式对游客难忘体验的影响
IF 4.1 3区 管理学
International Journal of Tourism Research Pub Date : 2025-04-03 DOI: 10.1002/jtr.70013
Zhangxiang Zhu, Yaxin Zhao, Binli Tang
{"title":"Can Emotional Quotient Boost Intelligence Quotient? The Influence of Service Robots' Communication Styles on Tourists' Memorable Experiences","authors":"Zhangxiang Zhu,&nbsp;Yaxin Zhao,&nbsp;Binli Tang","doi":"10.1002/jtr.70013","DOIUrl":"https://doi.org/10.1002/jtr.70013","url":null,"abstract":"<div>\u0000 \u0000 <p>There has been insufficient research on how the emotional- and intelligence-related shortcomings of service robots may be compensated for to enhance the tourist experience. In this study, we explore the influence of service robots' communication style on tourists' memorable tourism experiences through three situational experiments involving different backgrounds and groups of subjects. The findings indicate that when service robots use social-oriented (vs. task-oriented) communication emphasizing emotional intelligence, tourists have more memorable experiences. Perceived warmth and intelligence mediate the relationship between communication style and memorable tourism experiences. At the same time, a higher level of anthropomorphism in the appearance of service robots, along with tourists' familiarity with technology, enhances the positive effects of socially oriented communication. These conclusions contribute to the literature on human–robot interaction in tourism and provide guidance for using service robots in scenic destinations.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143761844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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