Serkan Uzunogullari, James Johnson, Nikolaos Pappas
{"title":"From Controllers to Immersion: Exploring the Sense of Place in Video Games","authors":"Serkan Uzunogullari, James Johnson, Nikolaos Pappas","doi":"10.1002/jtr.70019","DOIUrl":"https://doi.org/10.1002/jtr.70019","url":null,"abstract":"<p>This study aims to develop an understanding of how video gamers develop a sense of place within video game environments. Through semi-structured interviews with 40 video gamers, three key themes were identified: interactive experiences, exploration and immersive experiences. Data analysis has demonstrated that interactive experiences, including those with game inhabitants and objects, add life to virtual worlds. The ability to suspend gameplay and explore virtual environments created a sense of place as video gamers sought to go beyond game objectives. Through immersive experiences, video gamers establish a connection between virtual and real-world places. Overall, this study demonstrates the potential for video games to influence travel intentions and experiences in tourism destinations that feature prominently in video games.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70019","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143831244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Timothy J. Lee, Chen Kuo Pai, Tianqi Chen, Dae-Kwan Kim
{"title":"Tourists' Perception of Destination, Destination Trust, Protection Effectiveness and Travel Intentions","authors":"Timothy J. Lee, Chen Kuo Pai, Tianqi Chen, Dae-Kwan Kim","doi":"10.1002/jtr.70018","DOIUrl":"https://doi.org/10.1002/jtr.70018","url":null,"abstract":"<p>There are two main objectives of this study: (a) exploration of the main factors affecting tourist perception of destination during the post-pandemic period; and (b) examining the relationships among tourist perception of destinations, the protective effectiveness of COVID-19, destination trust, and tourist travel intentions during the post-pandemic period. The main survey participants of this study are mainland Chinese residents who live in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA) and who are willing to travel abroad in the post-pandemic period at the same time. The results from 414 returned questionnaires show that tourist perceptions of a destination in a post-pandemic period are affected by five dimensions: hospitality extended to them, impression of the community, effective pandemic information, any remaining travel restrictions, and rumor refutation. Moreover, tourist perception of destinations positively affects the effectiveness of protective measures against the COVID-19 pandemic and their trust in that destination.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70018","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143831245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital Economy in the Catering Service Industry: Photo Sharing Behavior on Social Media","authors":"Yidi Hua, Kuan-Ting Chen, Zhiqian Long","doi":"10.1002/jtr.70024","DOIUrl":"https://doi.org/10.1002/jtr.70024","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to (a) identify the primary factors that influence tourists' decisions to share their restaurant experiences; (b) investigate the motivations and determinants that drive tourists to share photographs on social media related to the catering industry; and (c) assess the impact of tourists' positive electronic word-of-mouth communication on restaurants and the broader tourism sector. The research analyzed data from 362 questionnaires predominantly collected from Chinese respondents, employing SPSS and AMOS for the analysis and validation of the relationships among the variables. The findings indicate that food quality, service quality, and the overall atmosphere of the dining experience exert a direct positive influence on tourists' attitudes toward sharing food photographs. Additionally, motivations for positive e-WOM include concern for others and the expression of positive emotions. The results of this study offer recommendations for restaurant leaders regarding strategic development, enabling them to formulate market-competitive policies that enhance their comparative advantage.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jelena Farkić, Carola May, Gill Pomfret, Manuel Sand, Moji Shahvali
{"title":"Restoring ‘Love of Life’ Through Outdoor Adventures: A Biophilic Approach","authors":"Jelena Farkić, Carola May, Gill Pomfret, Manuel Sand, Moji Shahvali","doi":"10.1002/jtr.70023","DOIUrl":"https://doi.org/10.1002/jtr.70023","url":null,"abstract":"<div>\u0000 \u0000 <p>This study, through the concept of biophilia, examines how we can restore a ‘love of life’ in a world often characterised by rationalisation, destruction and alienation from self and nature. Specifically, we observe how outdoor adventures during travels might contribute to the development of biophilic feelings. To this end, we employed a hermeneutic phenomenological approach to analyse the narratives from nine participants in the UK, Germany and Serbia. The findings suggest that adventure activities in the outdoors foster the development of meaningful relationships with the self, other humans and non-human nature, all contributing to the enhancement of eudaimonic wellbeing. The study adds to the tourism literature by arguing that more biophilic and ecological approaches, hitherto underutilised in studying the benefits of tourism from a positive psychology perspective, might serve as a lens through which to explore meaningful social transformation in times of polycrises.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826778","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hyelim Ju, Timothy J. Lee, Haeok Liz Kim, Sunghyup Sean Hyun
{"title":"Negative Memories Toward Airlines: Scale Development and Validation","authors":"Hyelim Ju, Timothy J. Lee, Haeok Liz Kim, Sunghyup Sean Hyun","doi":"10.1002/jtr.70017","DOIUrl":"https://doi.org/10.1002/jtr.70017","url":null,"abstract":"<p>Most studies on airlines have focused on consumers' positive memories. However, from the consumer's perspective, negative memories have a stronger impact than positive ones on an airline's brand image, marketing strategies, and consumer behavioral intentions. This observation has prompted the need for research conducted from the perspective of consumers' negative memories and the development of a corresponding scale. Therefore, this study developed a scale to conceptualize the factors affecting negative airline memories. This study's research analysis identified six factors and 26 items encapsulating negative memories regarding airlines. These factors were influenced by cabin crew, hygiene, and safety levels (cleanliness and safety), claustrophobia, rest restrictions, technology, and negative experiences with uncertain situations (unexpected events and the physical environment).</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70017","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143826776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ting-Yen (Tim) Huang, William D. Ramos, Joseph S. Chen, Ding-Yi Wu
{"title":"Co-Creation of Tourism Experiences in Cittàslow: Perspectives of Tourists and Stakeholders in Sonoma, California","authors":"Ting-Yen (Tim) Huang, William D. Ramos, Joseph S. Chen, Ding-Yi Wu","doi":"10.1002/jtr.2801","DOIUrl":"https://doi.org/10.1002/jtr.2801","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates the elements contributing to the co-creation of tourism experiences in Cittàslow (Slow Cities) from tourists' and stakeholders' perspectives. This study also identifies the attributes of tourism experience in slow food and cities. Purposive sampling was used to determine tourist participants, while snowball sampling was utilized to recruit stakeholder participants. This study employed semi-structured interviews with 18 tourists and 10 stakeholders in Sonoma, California. Thematic analysis in the NVIVO software was then adopted to analyze the interview context. The findings reveal three core themes forming tourism experiences in Cittàslow: (1) tourism experiences in slow food and wine, (2) tourism experiences in slow cities, and (3) slow travel and lifestyle. This study fills a gap in the current literature by delving into tourism experiences within slow food and cities and provides practical suggestions for tourism providers who aim to improve tourists' experiences in slow food, cities, and travel.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818588","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Decoding Airline Passenger Sentiment Dynamics Using Transformer-Based Models and Time-Series Clustering","authors":"Carmen Kar Hang Lee, Yu-Chung Tsao","doi":"10.1002/jtr.2794","DOIUrl":"https://doi.org/10.1002/jtr.2794","url":null,"abstract":"<div>\u0000 \u0000 <p>This study proposes a novel framework, namely the Sentiment Trend Analysis on Reviews (STAR). The STAR framework incorporates time-series clustering into sentiment detection to discover distinct airline passenger sentiment patterns, followed by transformer-based analysis to identify customer concerns from review text that drives negative sentiments. By applying the STAR framework to U.S. airlines, we identified notable differences in sentiment trends between low-cost carriers (LCCs) and full-service carriers (FSCs). Passengers are consistently dissatisfied with LCCs' baggage handling procedures and fees throughout the year and are more concerned about bookings and refunds during the Christmas holidays. For FSC passengers, flight cancellations and delays rank among their top concerns even during periods without major holidays. This study provides guidance for researchers and airlines to respond to the dynamics of customers' expectations and design recovery actions.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143818587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Distance Decay? Configuration Analysis of the Influence of Multidimensional Distances on Health Tourism Flow in China","authors":"Xinwei Su, Yongle Li, Xingqin Qu, Jie Yin","doi":"10.1002/jtr.2796","DOIUrl":"https://doi.org/10.1002/jtr.2796","url":null,"abstract":"<div>\u0000 \u0000 <p>This paper explored the impact of multidimensional distances on health tourism flow in China by means of NCA and QCA. We found that health tourism destinations with shorter time distances, smaller economic distances, similar geographical distances and greater cultural distances are favored. Additionally, distance factors have different effects on inflow flow and outflow flow of health tourism. The inflow flow is more sensitive to changes in time distance, geographical distance and cultural distance, while the outflow flow is more susceptible to the effects of economic distance.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143793761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spillover Effects Between Urban and Non-Urban Cycling Tourism in Italy. What Is the Role of Public Transport?","authors":"Daniele Crotti, Evangelia Pantelaki, Elena Maggi","doi":"10.1002/jtr.70016","DOIUrl":"https://doi.org/10.1002/jtr.70016","url":null,"abstract":"<p>Cycling tourism gained a growing popularity in non-urban travel experiences, but the use of eventual complementary motorised vehicles may generate emissions, negatively impacting the environment. The paper, focusing on the role of public transport for intra- and inter-destination trips, has a twofold objective. First, it aims to identify the different determinants of the destination choice by bikers, considering both urban and non-urban places. Second, it investigates whether the choice of urban destinations might influence the decision of varying the frequency of cycling in non-urban places. By using primary data from an Italian survey on cycling tourism in 2020, the work outlines unobserved effects and reveals the existence of a behavioural spillover effect that is enhanced when cycling tourists use public transport. Thus, public and private investments in transport services are needed to connect urban and non-urban tourism destinations, attracting more tourists to non-urban places.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143761842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Approaching Cannabis Tourism With Shared Value in Legal Contexts","authors":"Susan Dupej, H. S. Chris Choi","doi":"10.1002/jtr.70014","DOIUrl":"https://doi.org/10.1002/jtr.70014","url":null,"abstract":"<p>Global initiatives in the legalization of recreational cannabis pave the way for a novel category of special interest tourism (SIT) disconnected from illegal drugs and deviance. Changing social attitudes call for a non-stigmatizing framework for understanding cannabis tourism. This study introduces the concept of shared value from Corporate Social Responsibility (CSR) into cannabis tourism research. This innovative approach is supported by evidence from a qualitative study that explores best practices among cannabis tourism operators in Canada. The analysis reveals how the social values of safe recreational consumption, ensuring governmental accountability, and establishing legitimacy through collective advocacy emerge due to reimagining cannabis products, revaluating productivity, and fostering a supportive industry ecosystem, respectively. A challenge for cannabis tourism suppliers is the lack of regulations for responsible consumption in public spaces. A tourism perspective of legalization highlights a regulatory gap around cannabis consumption, which is an area in need of policy development.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 2","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70014","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143761843","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}