International Journal of Tourism Research最新文献_第3页

Sustainable Planning and Development of the MICE Industry With Tourism Evaluation Index: The Case of Indonesia 基于旅游评价指标的会展业可持续规划与发展——以印尼为例

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-25 DOI: 10.1002/jtr.70075

Xiubai Li, Jan N. B. Wong, Dongsan Kim, Jianen Qin, Yuan Yuan

{"title":"Sustainable Planning and Development of the MICE Industry With Tourism Evaluation Index: The Case of Indonesia","authors":"Xiubai Li, Jan N. B. Wong, Dongsan Kim, Jianen Qin, Yuan Yuan","doi":"10.1002/jtr.70075","DOIUrl":"https://doi.org/10.1002/jtr.70075","url":null,"abstract":"<div>\u0000 \u0000 <p>A growing number of global MICE (Meetings, Incentives, Conferences, and Exhibitions) events are adopting green practices. This study examines the development of a tourism evaluation index for Green MICE in Indonesia to guide sustainable industry growth. Five key indicators were analyzed through expert consultation using the Delphi method, SPSS, and Analytic Hierarchy Process (AHP). The expert panel, comprising 10 professionals with extensive experience in Indonesia's MICE industry, participated in three rounds of surveys. The study focused on four major Indonesian cities: Jakarta, Bali, Yogyakarta, and Bandung. Results show that “event materials” ranked as the most significant factor, followed by “transportation” and “event venue”. Bali was identified as the most suitable location for Green MICE development due to its environmental awareness and relatively low carbon emissions, while Jakarta led in infrastructure and transportation. This study offers recommendations for policymakers and event organizers seeking to implement sustainable practices in the MICE sector.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144473243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Correction to “Leave or Stay? Community Environment Change and Resident Mobility in Tourism Gentrification” 更正“Leave or Stay?”旅游高档化中的社区环境变化与居民流动

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-24 DOI: 10.1002/jtr.70071

引用次数: 0

What Drives Active Loyalty in Tourists? Exploring the Interplay of Tourist Interactions and Experiences, Place Identity, and Customer Perceived Value 是什么驱使游客积极忠诚？探索游客互动与体验、地点认同与顾客感知价值的相互作用

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-23 DOI: 10.1002/jtr.70069

Anirban Das, Diptiman Banerji, Sujoy Sen, Rama Koteswara Rao Kondasani

{"title":"What Drives Active Loyalty in Tourists? Exploring the Interplay of Tourist Interactions and Experiences, Place Identity, and Customer Perceived Value","authors":"Anirban Das, Diptiman Banerji, Sujoy Sen, Rama Koteswara Rao Kondasani","doi":"10.1002/jtr.70069","DOIUrl":"https://doi.org/10.1002/jtr.70069","url":null,"abstract":"<div>\u0000 \u0000 <p>Memorable Tourism Experiences (MTEs) and tourist interactions with (A) residents and (B) employees at destinations play a critical role in shaping place identity, customer perceived value (CPV), emotional experience, and active loyalty. This study, based on 295 responses analyzed using partial least squares structural equation modeling (PLS-SEM), investigates the relationships between these constructs. The findings reveal that both MTEs and interactions significantly impact CPV, place identity, and emotional experiences, which in turn influence tourists' active loyalty. Drawing on Stimulus-Organism-Response (SOR) theory, the research highlights how external stimuli like MTEs and social interactions trigger cognitive and emotional responses, leading to loyalty. The study is one of the first to differentiate the effects of interactions with residents versus employees on place identity and emotional experiences. These insights provide valuable guidance for stakeholders seeking to enhance tourist loyalty by cultivating meaningful experiences and informed management strategies aimed at improving customer retention.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144367395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of National Ecotourism Coordination Zone on Regional Economic Synergy 国家生态旅游协调区对区域经济协同效应的影响

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-23 DOI: 10.1002/jtr.70070

Xiaohan Wang, Liyuan Liu, Zehua Li

{"title":"Impact of National Ecotourism Coordination Zone on Regional Economic Synergy","authors":"Xiaohan Wang, Liyuan Liu, Zehua Li","doi":"10.1002/jtr.70070","DOIUrl":"https://doi.org/10.1002/jtr.70070","url":null,"abstract":"<div>\u0000 \u0000 <p>Taking China's Zhejiang, Anhui, Fujian, Jiangxi National Ecotourism Cooperative Zone as an example, this study explores the role played by the integration of ecotourism into regional coordinated development policy and practice. By considering the establishment of the collaborative area as a quasi-natural experiment, the double-difference method is empirically applied to verify the impact of ecotourism integration policies on inter-regional economic development, with special focus on the promotion of regional economic synergy. The results show that regional ecotourism integration can significantly promote the synergistic development of intercity economies. The heterogeneity test shows that during the construction of ecotourism collaborative areas, the central city can improve the synergy between a primate city and ordinary cities in terms of economic development. This paper illustrates the important role of ecotourism integration policy in the context of China's coordinated regional development and puts forward policy recommendations for the construction of cross-regional tourism integration.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144339548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Sentient Shift—A Systematic Literature Review and Future Research Agenda on Anthropomorphized Service Agents in Tourism and Hospitality Industry 感知转移——旅游服务业人格化服务代理人的系统文献综述与未来研究议程

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-22 DOI: 10.1002/jtr.70063

Rehan Husain

{"title":"The Sentient Shift—A Systematic Literature Review and Future Research Agenda on Anthropomorphized Service Agents in Tourism and Hospitality Industry","authors":"Rehan Husain","doi":"10.1002/jtr.70063","DOIUrl":"https://doi.org/10.1002/jtr.70063","url":null,"abstract":"<div>\u0000 \u0000 <p>Fueled by advancements in generative and conversational artificial intelligence, automation, and evolving customer expectations, the rising integration of anthropomorphized service agents in the hospitality and tourism sector is redefining service experiences. Despite the growing prominence of anthropomorphized service agents (ASA), our understanding of these companions is still in its infancy, suggesting that we have only scratched the surface of meaningfully engaging with them. Prior studies were predominantly quantitative and geographically constrained, lacking cross-cultural and diverse explorations. Accordingly, the current study reviews 128 peer-reviewed articles using systematic quantitative and thematic qualitative analysis to examine the role of ASA (including anthropomorphized -robots, -service robots, -chatbots, bits, and humanoids) in the hospitality and tourism sector. Furthermore, the current review focuses on ASA's state of the art. It proposes future research directions followed by a conceptual framework for tourism and hospitality academicians, practitioners, brand managers, and marketers.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144339528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Moral Norms in Action: Understanding the Interplay of Visitors' Motivations, Pro-Environmental Personal Norms, and Satisfaction in a Protected Area Context 行动中的道德规范：了解保护区背景下游客动机、亲环境个人规范和满意度之间的相互作用

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-18 DOI: 10.1002/jtr.70066

Luís Filipe Silva, Francisco Carballo-Cruz, José Cadima Ribeiro

{"title":"Moral Norms in Action: Understanding the Interplay of Visitors' Motivations, Pro-Environmental Personal Norms, and Satisfaction in a Protected Area Context","authors":"Luís Filipe Silva, Francisco Carballo-Cruz, José Cadima Ribeiro","doi":"10.1002/jtr.70066","DOIUrl":"https://doi.org/10.1002/jtr.70066","url":null,"abstract":"<div>\u0000 \u0000 <p>Moral norms are vital for comprehending responsible environmental behaviour. When individuals perceive that their actions are aligned with these norms, they often experience feelings of pride, fulfillment, and satisfaction. However, the literature has not yet explored the potential role of pro-environmental personal norms (PEPN) in visitor satisfaction or whether visitor motivations can influence or activate them. This study investigates the link between visitors' motivations, PEPN, and satisfaction in a protected area (PA) context. Using PLS-SEM, our findings suggest that nature-related motivations significantly influence PEPN, which in turn influences satisfaction towards the PA. PEPN was found to be a complementary mediator in the motivation-satisfaction relationship, with education emerging as the only sociodemographic factor influencing PEPN. This study offers an important theoretical contribution to better understand visitor dynamics within PAs and contributes to the development of strategies that seek to balance environmental conservation with the improvement of visitor experiences.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144315257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What Emotions Trigger the Perceived Destination Image and Word-of-Mouth Recommendation in World Heritage Sites? 什么样的情感触发了世界遗产地的感知目的地形象和口碑推荐？

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-18 DOI: 10.1002/jtr.70065

Diana Filipa S. Ferreira, Rui Augusto da Costa, Adriana Fumi Chim-Miki, Metin Kozak

{"title":"What Emotions Trigger the Perceived Destination Image and Word-of-Mouth Recommendation in World Heritage Sites?","authors":"Diana Filipa S. Ferreira, Rui Augusto da Costa, Adriana Fumi Chim-Miki, Metin Kozak","doi":"10.1002/jtr.70065","DOIUrl":"https://doi.org/10.1002/jtr.70065","url":null,"abstract":"<p>This study identifies what emotions trigger the tourism destination's perceived image and affect the word-of-mouth recommendation of World Heritage Sites. We used PLS-SEM and Multigroup Analysis. Data were collected from 271 tourists visiting Porto City, Portugal. Results show that not all emotions affect the destination's image. Deeper feelings require more time at the destination. Multigroup analysis indicated that the length of stay enhances the impact of emotional response on the perceived image of both positive and negative emotions. However, the number of repeat visits did not change the emotional response. Our results challenge the conventional wisdom in the field but underscore the dynamic nature of visitor-destination relationships. The findings reinforce the potential of emotional attachment to generate an emotional response that can influence visitor engagement. Destination managers can use these findings to optimize market positioning, improving both the destination image and enhancing positive word-of-mouth.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70065","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144315256","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Exploring Features, Customer Emotions, and Evaluations of Airbnb Online Experiences: A Framework for Virtual Tourism Experiences 探索Airbnb在线体验的特征、客户情感和评价：虚拟旅游体验的框架

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-16 DOI: 10.1002/jtr.70068

Yufeng Dong, Xianyun Tian, Ziyang Zhu, Xuening Wang

{"title":"Exploring Features, Customer Emotions, and Evaluations of Airbnb Online Experiences: A Framework for Virtual Tourism Experiences","authors":"Yufeng Dong, Xianyun Tian, Ziyang Zhu, Xuening Wang","doi":"10.1002/jtr.70068","DOIUrl":"https://doi.org/10.1002/jtr.70068","url":null,"abstract":"<div>\u0000 \u0000 <p>This study proposes a conceptual framework grounded in the Stimulus-Organism-Response theory (S-O-R) to investigate the relationship between virtual tourism experience features, customer emotions, and their evaluations. Through a hybrid approach combining automated aspect extraction and manual annotation, five key features of online experiences (OEs) are identified: host attributes, activity design and experiential value, technology and technical tools, value for money, and personalization. Leveraging deep learning-based emotion analysis, the research maps customer emotional states along a spectrum from positive (e.g., admiration, gratitude, approval, optimism) to neutral or negative (e.g., disappointment, disapproval). Empirical findings reveal that OE features systematically trigger emotional responses, as validated through sentiment classification techniques. Moreover, ridge regression analysis confirms that these emotional states are strong predictors of OE ratings, explaining a significant proportion of variance in customer evaluations. This work advances the theoretical understanding of virtual tourism experience design and offers actionable strategies for platform optimization.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144292749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Better Leisure, Better Travel? Exploring the Role of Leisure in Enhancing Work and Travel Satisfaction for Business Travelers 更好的休闲，更好的旅行？探讨休闲在提升商务旅客工作和旅行满意度中的作用

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-16 DOI: 10.1002/jtr.70062

Fangyu Liu, Zidan Mao, Xu Zhichao

{"title":"Better Leisure, Better Travel? Exploring the Role of Leisure in Enhancing Work and Travel Satisfaction for Business Travelers","authors":"Fangyu Liu, Zidan Mao, Xu Zhichao","doi":"10.1002/jtr.70062","DOIUrl":"https://doi.org/10.1002/jtr.70062","url":null,"abstract":"<div>\u0000 \u0000 <p>The boundaries between leisure, work, and travel are increasingly blurred, yet few studies have examined how leisure during business travel impacts travelers' satisfaction with work and travel. Drawing upon self-determination theory and the spillover theory of subjective well-being, this study analyzes data collected from 323 business travelers at the 2024 China Canton Fair to investigate the influence of leisure psychological needs on work domain satisfaction and travel satisfaction, mediated by leisure domain satisfaction. The results reveal that: (1) Leisure psychological needs positively enhance leisure domain satisfaction. (2) Leisure domain satisfaction positively influences work domain satisfaction and travel satisfaction. (3) Leisure domain satisfaction mediates relationships between leisure psychological needs, work domain satisfaction, and travel satisfaction. This study contributes to the literature on business travel and tourist well-being by revealing the cross-domain spillover effects of leisure processes and also provides guidance for companies and destinations in developing targeted leisure service products.</p>\u0000 </div>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144292751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Team Reflexivity for Employee Engagement and Retention During Market Turbulence: A Moderated Mediation Study 市场动荡中团队反身性对员工敬业度和留任的影响：一个有调节的中介研究

IF 4.1 3区管理学

International Journal of Tourism Research Pub Date : 2025-06-16 DOI: 10.1002/jtr.70067

Asadul Islam, Olatunji David Adekoya, Femi Stephen Olawoyin

{"title":"Team Reflexivity for Employee Engagement and Retention During Market Turbulence: A Moderated Mediation Study","authors":"Asadul Islam, Olatunji David Adekoya, Femi Stephen Olawoyin","doi":"10.1002/jtr.70067","DOIUrl":"https://doi.org/10.1002/jtr.70067","url":null,"abstract":"<p>Drawing on social exchange theory and job demands-resources theory, this study examined the relationship between team reflexivity and employee retention through the lens of employee engagement. Furthermore, based on contingency theory, this study explored the moderating role of market turbulence in this relationship. The study employed a quantitative survey method, collecting data from 418 employees across from 1- to 5-star hotels in Malaysia. Data was analyzed using partial least squares structural equation modeling to assess relationships and mediation effects. The results indicate that team reflexivity is significantly and positively related to components of employee engagement (vigor, dedication, and absorption) and employee retention. Additionally, these components of employee engagement mediate the relationship between team reflexivity and employee retention. However, no moderating effect of market turbulence was observed, suggesting that the positive effects of team reflexivity on employee engagement and retention are robust and not significantly influenced by market conditions.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":"27 3","pages":""},"PeriodicalIF":4.1,"publicationDate":"2025-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.70067","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144292750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0