Markus Philipp Zimmer , Abayomi Baiyere , Hannu Salmela
{"title":"Digital workplace transformation: Subtraction logic as deinstitutionalising the taken-for-granted","authors":"Markus Philipp Zimmer , Abayomi Baiyere , Hannu Salmela","doi":"10.1016/j.jsis.2023.101757","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101757","url":null,"abstract":"<div><p>Digital technology enables the transformation of work and workplaces. Previous digital workplace transformation (DWT) literature has shown how organisations add new digital technologies to create new workplace routines. However, such an emphasis on addition may hinder scholarship from recognising that some established workplace technologies and routines must disappear for new ones to emerge. Adopting the concept of deinstitutionalisation, we examine the rationale for and the process of how an organisation abandons workplace routines that conflict with its intended DWT. Referring to this as subtraction logic, we advance two contributions. First, we conceptualise how deinstitutionalisation of established workplace routines and technologies unfolds in DWT by outlining a process model that synthesises addition and subtraction. Second, we highlight the underlying rationales for DWT. With these insights, we shift the gaze from the dominant addition logic, which advocates for appropriating new digital technologies, to the equally important value of subtraction, i.e., removing existing workplace technologies (or inscribed institutional rules) to abandon workplace routines that conflict with the intended DWT. Hence, our study highlights the oft-ignored subtraction logic in DWT.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101757"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Welcome to the first issue of Volume 32 of The Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2023.101765","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101765","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101765"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Peter Westerveld , Erwin Fielt , Kevin C. Desouza , Guy G. Gable
{"title":"The business model portfolio as a strategic tool for value creation and business performance","authors":"Peter Westerveld , Erwin Fielt , Kevin C. Desouza , Guy G. Gable","doi":"10.1016/j.jsis.2023.101758","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101758","url":null,"abstract":"<div><p>The number of organisations that operate multiple business models continues to increase. However, operating multiple business models can be complex, as they often need to be harmonised within a broader portfolio due to their interdependencies. This complexity is exacerbated by the increasing role of digital technology and data – enabling new opportunities but also coming with related paradoxes. This paper examines the growing body of literature on business model portfolios revealing that they are evolving into a strategic tool for value creation and business performance. While there are concomitant value opportunities arising from complementarities and synergies, there are also paradoxes emerging from tensions that need to be considered. Employing a developmental literature review, we present a synthesis of recent empirical case studies to gain insight into the management of business model portfolios. Firstly, we identify different strategic intents: diversifying, sensing, and complementing. Secondly, we distil different themes for value opportunities and paradoxes and categorise them according to a business model framework. Thirdly, we identify and discuss the role of digital technologies and data for business model portfolios. Overall, we contribute to an emerging stream of studies on multiple business models in relation to strategy, innovation and technology. By adopting a holistic perspective on the management of business model portfolios, we explore strategic intent, value opportunities and paradoxes, and discuss how portfolios can play a role in strategic management and planning.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101758"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Saggi Nevo (JSIS Senior Editor), Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Assessing a manuscript’s state of readiness on its journey towards publication","authors":"Saggi Nevo (JSIS Senior Editor), Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2023.101766","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101766","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101766"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Peyman Badakhshan , Bastian Wurm , Thomas Grisold , Jerome Geyer-Klingeberg , Jan Mendling , Jan vom Brocke
{"title":"Creating business value with process mining","authors":"Peyman Badakhshan , Bastian Wurm , Thomas Grisold , Jerome Geyer-Klingeberg , Jan Mendling , Jan vom Brocke","doi":"10.1016/j.jsis.2022.101745","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101745","url":null,"abstract":"<div><p>Information systems research has a long-standing interest in how organizations gain value through information technology. In this article, we investigate a business process intelligence (BPI) technology that is receiving increasing interest in research and practice: process mining. Process mining uses digital trace data to visualize and measure the performance of business processes in order to inform managerial actions. While process mining has received tremendous uptake in practice, it is unknown how organizations use it to generate business value. We present the results of a multiple case study with key stakeholders from eight internationally operating companies. We identify key features of process mining – data & connectivity, process visualization, and process analytics – and show how they translate into a set of affordances that enable value creation. Specifically, process mining affords (1) perceiving end-to-end process visualizations and performance indicators, (2) sense-making of process-related information, (3) data-driven decision making, and (4) implementing interventions. Value is realized, in turn, in the form of process efficiency, monetary gains, and non-monetary gains, such as customer satisfaction. Our findings have implications for the discourse on IT value creation as we show how process mining constitutes a new class of business intelligence & analytics (BI&A) technology, that enables behavioral visibility and allows organizations to make evidence-based decisions about their business processes.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101745"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ruminations of an Editor-in-Chief","authors":"Guy G. Gable","doi":"10.1016/j.jsis.2022.101746","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101746","url":null,"abstract":"<div><p>The <em>Journal of Strategic Information Systems</em> (JSIS) was first published December 1991 by Robert (Bob) D. Galliers, its Founding Editor-in-Chief (EiC). Early on Bob invited me to join the JSIS International Editorial Board<span><sup>1</sup></span> (the Board then being more operational, with members serving as quasi-AEs, an arrangement we’ve reinstituted more recently). I became Pacific Asia Region Editor in 2003, with JSIS shifting from region editors to Senior Editors in 2007, in which role I served the journal through the end of 2018. Mid-2018 Bob and Sirkka (Sirkka Jarvenpaa joined as co-EiC in 2000) jointly decided it was time; and announced they would both step down from their co-EiC roles at the end of that year. In September 2018, I was endorsed by Bob and Sirkka, the Senior Editors and Elsevier, to succeed Bob and Sirkka and assume the role of Editor-in-Chief of JSIS commencing 1 January 2019. I served as Editor-in-Chief through 1 July 2021 after which Yolande Chan and I served as co-Editors-in-Chief. Now the end of 2022, I am stepping down from operational involvement with the journal. In this my final editorial I focus on my time as EiC, also reflecting on my almost 3 decades with the journal. I much appreciate being invited to write these brief ruminations and am honoured to be included amongst the journal’s Emeritus, along with the esteemed Robert Galliers and Sirkka Jarvenpaa.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101746"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Firm diversity and data breach risk: A longitudinal study","authors":"Qian Wang , Eric W.T. Ngai","doi":"10.1016/j.jsis.2022.101743","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101743","url":null,"abstract":"<div><p>Research has extensively investigated the rationale of firm diversity from the economic perspective, but little is known about how such a strategy may affect information security. The present study is the first to examine how firm diversity is relevant to firms’ likelihood to experience data breaches (i.e., data breach risk). Drawing from the strands of literature on information security, diversification, and resource-based view, we propose hypotheses on the relationship between firm diversity and data breach risk, as well as the boundary conditions of this relationship. On the basis of a twelve-year sample of publicly-listed firms, our analysis provides evidence to support the negative association between firm diversity and data breach risk. Our analysis also delineates conditions under which the effects of firm diversity can intervene to reduce the data breach risk invoked, such as under related diversity and when managers are managerially capable. For academics, our research accentuates an intriguing but unexamined benefit of firm diversity because it relates to information security. For practicing professionals, this research highlights the significant impact of firms’ operational structure on information security.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101743"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Guy G. Gable (Co-Editor-in-Chief JSIS), Yolande E. Chan (Co-Editor-in-Chief JSIS)
{"title":"Welcome to this 4th issue of Volume 31 of The Journal of Strategic Information Systems","authors":"Guy G. Gable (Co-Editor-in-Chief JSIS), Yolande E. Chan (Co-Editor-in-Chief JSIS)","doi":"10.1016/j.jsis.2022.101747","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101747","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101747"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238021","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wendy Arianne Günther, Mohammad H. Rezazade Mehrizi, Marleen Huysman, Fleur Deken, Frans Feldberg
{"title":"Resourcing with data: Unpacking the process of creating data-driven value propositions","authors":"Wendy Arianne Günther, Mohammad H. Rezazade Mehrizi, Marleen Huysman, Fleur Deken, Frans Feldberg","doi":"10.1016/j.jsis.2022.101744","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101744","url":null,"abstract":"<div><p>This paper examines how organizations create data-driven value propositions. Data-driven value propositions define what customer value is created based on data. We study the dynamics underlying this process in a European postal-service organization. We develop a model that shows that the process of creating data-driven value propositions is emergent, consisting of iterative resourcing cycles. We find that creating data-driven value propositions involves the performance of two types of resourcing actions: data reconstructing and data repurposing. The process is shaped by two types of data qualities: apparent qualities, i.e., qualities perceived ex-ante as potentially significant for creating value propositions; and latent qualities, which raise unforeseen consequences en route. We discuss the implications of these findings for the literature on creating data-driven value propositions, for our understanding of data as a strategic resource, and for the literature on resourcing.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101744"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868722000403/pdfft?md5=9089f3aaaa6409220b8b35be86cef565&pid=1-s2.0-S0963868722000403-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Timo Phillip Böttcher , Jörg Weking , Andreas Hein , Markus Böhm , Helmut Krcmar
{"title":"Pathways to digital business models: The connection of sensing and seizing in business model innovation","authors":"Timo Phillip Böttcher , Jörg Weking , Andreas Hein , Markus Böhm , Helmut Krcmar","doi":"10.1016/j.jsis.2022.101742","DOIUrl":"https://doi.org/10.1016/j.jsis.2022.101742","url":null,"abstract":"<div><p>Digital business model innovation (BMI) is critical to achieving and sustaining competitiveness in technology-driven environments. In those environments, firms must not only sense changes to identify opportunities but also effectively seize them in BMI. Therefore, sensing and seizing cannot be considered as isolated dynamic capabilities, but must be combined for successful BMI. However, research on sensing and seizing does not offer compelling suggestions for firms that struggle with connecting both while pursuing digital BMI. We use qualitative configurational analysis (QCA) to analyze a sample of 49 case studies on digital BMI to identify the antecedents that firms sense before seizing these changes with digital BMI. Based on ten configurations of sensing (represented by six antecedents) and seizing (represented by four BMI types), we explain the relationship between sensed antecedents and seized digital BMI. In addition, we derived four variables that explain “what” and “how” firms connect sensing and seizing. Based on the sensing-seizing connection, we introduce consolidating BMI as a new type of BMI unique to the digital context. This novel type enables firms to exploit and explore new BMs and subsequent digital BMIs through the means of digital infrastructure. This study extends the understanding of how different business models emerge and how firms create digital BMIs.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"31 4","pages":"Article 101742"},"PeriodicalIF":7.0,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868722000385/pdfft?md5=996041d768f19c117c8f45ff7409b347&pid=1-s2.0-S0963868722000385-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72238022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}