{"title":"More money, more digital? The impact of state grants on digital transformation in small and medium-sized enterprises","authors":"Jasmin Demann , Claudia Doblinger , Sangeeta Nar","doi":"10.1016/j.jsis.2026.101954","DOIUrl":"10.1016/j.jsis.2026.101954","url":null,"abstract":"<div><div>Although small and medium-sized enterprises (SMEs) are key drivers of economic growth and innovation, they often struggle with digital transformation, which is critical for their long-term competitiveness. And, while state grants are a common policy instrument to stimulate innovation within SMEs, their role in the digital transformation of SMEs is less understood. This study examines the impact of a state grant program designed to accelerate digital transformation based on a novel dataset of 3,087 German SMEs—including companies that received state grants and others that did not. Our findings reveal that state grants significantly boost digital transformation in SMEs, even with modest funding amounts. Notably, higher levels of funding do not further increase the degree of digital transformation. Securing a grant could thus provide vital impetus for initiating the digital transformation in firms by helping them to overcome institutional barriers. We also find that higher internal investments by SMEs can contribute to a stronger change in digital transformation, underscoring the importance of internal commitment alongside external support. By disentangling the company-level effects of state grants on digital transformation, our study advances information systems and management research by demonstrating that even small grants can effectively drive change and may also promote digital transformation priorities. We also introduce a multidimensional framework, tailored to SMEs, to quantify digital transformation. Our findings have important implications for the design of policy instruments that address the distinct challenges and opportunities facing SMEs in the digital age.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101954"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146110184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Welcome to the first issue of Volume 35 of the Journal of Strategic Information Systems","authors":"Benoit Aubert , Rajiv Sabherwal","doi":"10.1016/j.jsis.2026.101956","DOIUrl":"10.1016/j.jsis.2026.101956","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101956"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146037040","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A key to unlocking digital transformation: an empirical study of humble leadership","authors":"Gaoyong Li , Lu Liu , Kui Du , Ji-Ye Mao","doi":"10.1016/j.jsis.2025.101940","DOIUrl":"10.1016/j.jsis.2025.101940","url":null,"abstract":"<div><div>While social alignment between business and IT is widely recognized as essential for digital transformation, the means of achieving such alignment remain elusive. We propose that humble leadership enhances social alignment between business and IT, which in turn promotes digital transformation. We further argue that an organization’s collective promotion regulatory focus enhances the effects of humble leadership and social alignment, while a collective prevention focus weakens these effects. To test these hypotheses, we conducted a multi-wave, match-paired survey study involving 174 firms. The empirical results support the hypotheses. We further elaborate on the theoretical and practical implications of our findings for digital transformation and leadership.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101940"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145412099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Isam Faik , Michelle Gwee , Felix Ter Chian Tan , Carmen Leong , Fithra Faisal Hastiadi
{"title":"When digital platforms enter informal sectors: work formalization and institutional change","authors":"Isam Faik , Michelle Gwee , Felix Ter Chian Tan , Carmen Leong , Fithra Faisal Hastiadi","doi":"10.1016/j.jsis.2025.101941","DOIUrl":"10.1016/j.jsis.2025.101941","url":null,"abstract":"<div><div>Digital platforms are undermining long-standing formal institutions for the organization of work. However, when they enter informal sectors, they contribute to the opposite effect by increasing the formalization of work activities. In this study, we investigate this hitherto unexamined phenomenon by drawing on a case study of Gojek, one of the largest digital platforms in Southeast Asia. We identify three main mechanisms through which the platform transformed work in an informal transportation sector to make it amenable to integration into their platform model: codifying market interactions, standardizing work practices, and controlling ecosystem boundaries. We develop an understanding of the institutional changes that supported the platform-enabled formalization by noting the shifts in the sector’s dominant institutional logic from an informal market logic to a matchmaking logic, then to a service system logic. We discuss the implications of these institutional changes for the platform and the workers.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101941"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145412314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Metaverse for everyone – Qualitative insights on virtual reality environments and the perception of inclusion in team collaboration","authors":"Tristan Gleich, Sofia Schöbel","doi":"10.1016/j.jsis.2026.101955","DOIUrl":"10.1016/j.jsis.2026.101955","url":null,"abstract":"<div><div>Organizations face socio-technical challenges in developing an inclusive collaborative metaverse. Virtual rooms and avatar representations can unintentionally exclude users by reinforcing stereotypes, increasing cognitive load, or constraining participation, thereby undermining interaction quality, belonging, and authenticity as core components of perceived inclusion. Through qualitative analyses of 24 participants from eight VR teams, we identify five dimensions for inclusion: immersion, belonging, authenticity, emotions, and self-efficacy, and link them to three design perspectives: avatar representation, room design, and collaboration technology. This uncovers three socio-technical tension patterns: anonymity vs. authenticity, clarity vs. immersion, accessibility vs. functionality. Building on these tensions, we derive implications for design that are grounded in theories of social presence and belonging and translate into actionable design heuristics for Collaborative Metaverse systems.</div><div>Our tension-based framework drives research on inclusion in the Collaborative Metaverse. Strategically, it offers organizations concrete guidance on how to configure the Collaborative Metaverse to support inclusive participation and avoid design decisions that inadvertently exclude parts of the workforce.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101955"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146033283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Viktor Arvidsson , Jonny Holmström , Kalle Lyytinen
{"title":"Digital transformation by outflanking: How peripheral agents transform resisting organizations","authors":"Viktor Arvidsson , Jonny Holmström , Kalle Lyytinen","doi":"10.1016/j.jsis.2025.101924","DOIUrl":"10.1016/j.jsis.2025.101924","url":null,"abstract":"<div><div>Information systems scholars have long investigated how to design and implement Information Technology (IT) systems that realize organizations’ strategic, transformative goals. Most studies of this kind posit that transformation originates and is executed from the top, relegating others to the role of bystanders and/or recipients of the change. However, transformation by peripheral agents is possible and sometimes even necessary, given the inherent conservativism of top management and the disruptive and political nature of Digital Transformation (DT). To our knowledge, only few studies have examined the conditions or processes whereby DT originates from the periphery, and no study has theorized such conditions. To address this void, we theorize such transformation as a process of outflanking wherein peripheral agents deploy IT systems to initiate, promote, and actualize the DT of a resisting organization encumbered by high political inertia. The concept of outflanking is inductively inferred from the longitudinal study of a successful 15-year DT journey experienced by a mid-sized Swedish city. The case narrates the city’s DT as a political process and draws on a rich data corpus collected from multiple sources (interviews, archival data, system documentation). Our analysis reveals that during outflanking, peripheral agents deployed three IT-use tactics—shielding, enrolling, and repurposing—which led to successfully overcoming the strong and persistent political inertia. The surprising findings invite a fuller theorizing of the roles IT can play as a means during DT and the (peripheral) actor heterogeneity in initiating, enabling, and effectuating DT. Given the rise of distributed, flexible, and powerful low-cost IT solutions that offer peripheral agents ample opportunity to outflank the core’s resistance, tactical IT use and peripheral agents’ role in DT will likely grow in significance in the future.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101924"},"PeriodicalIF":8.7,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144704517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"IT investment differentiation, strategic distinctiveness, and firm performance","authors":"Inmyung Choi , Alain Pinsonneault , Kunsoo Han","doi":"10.1016/j.jsis.2025.101925","DOIUrl":"10.1016/j.jsis.2025.101925","url":null,"abstract":"<div><div>This study explores the strategic implications of differentiating IT investment from industry peers. Specifically, we examine how firms’ differentiated IT investment influences their strategic distinctiveness and market performance. Conventionally, IS scholars suggest that the deviation of a firm’s IT investment from the industry average enhances firm performance, but they focus on a single dimension of IT investment and test the direct effect of IT on firm performance without considering strategic distinctiveness, the extent to which a firm takes distinctive strategic actions relative to industry peers. This study extends prior research by examining a specific way in which firms differentiate their IT investment by considering multiple dimensions. To this end, we introduce a novel concept, <em>IT investment differentiation</em>, which captures how a firm differentiates its IT investment from its peers, focusing on two dimensions: IT investment magnitude and the configuration of enterprise applications. Using a sample of 1,898 firm-year observations from the United States, we find that the two dimensions of IT investment differentiation<em>, excess IT investment</em> and <em>enterprise application differentiation,</em> lead to distinctive strategic actions. Further, we investigate the moderation effect of IT investment differentiation on the relationship between strategic distinctiveness and firm performance. Overall, our research model and findings imply that differentiated IT investment is integral to enabling and supporting strategic actions, thereby creating competitive advantages for firms.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101925"},"PeriodicalIF":11.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144771364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sarah Bankins , Paul Formosa , Tom Montefiore , Deborah Richards , Filippo Cenacchi , Mitchell McEwan
{"title":"Virtual reality and work: Ethical and inclusion implications of facial representation in VR","authors":"Sarah Bankins , Paul Formosa , Tom Montefiore , Deborah Richards , Filippo Cenacchi , Mitchell McEwan","doi":"10.1016/j.jsis.2025.101937","DOIUrl":"10.1016/j.jsis.2025.101937","url":null,"abstract":"<div><div>As virtual reality (VR), and specifically facial representation in VR, extend into the workplace and beyond, it is increasingly important to consider the ethical as well as the diversity, equity, and inclusion (DEI) implications of the technology. In this study we investigate, through semi-structured expert interviews with academics, VR developers, and VR end users, the perceived ethical and DEI implications of facial tracking VR technology, with a focus on identifying these stakeholders’ views of facial (mis)representations in VR. We utilize the AI4People ethical framework as the analytical lens and identify both ethical benefits and concerns across the five dimensions of this framework (<em>beneficence</em>; <em>non-maleficence</em>; <em>autonomy</em>; <em>justice</em>; and <em>explicability</em>). Most of the concerns raised centered around the <em>non-maleficence</em> principle, privacy issues, and intersected with DEI issues, particularly through the <em>autonomy</em> and <em>justice</em> principles. The ethical benefits identified connected to the <em>beneficence</em>, <em>justice</em>, and <em>autonomy</em> principles. From a DEI perspective, the technology was seen as a double-edged sword leading to both opportunities and challenges for inclusion in the context of facial representation in VR. We conclude with the strategic implications of managing these tensions within organizations.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 4","pages":"Article 101937"},"PeriodicalIF":11.8,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145382973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marco Marabelli , Sue Newell , Manju Ahuja , Bob Galliers
{"title":"Are immersive platforms the future of work? The role of generative AI and DEI considerations","authors":"Marco Marabelli , Sue Newell , Manju Ahuja , Bob Galliers","doi":"10.1016/j.jsis.2025.101943","DOIUrl":"10.1016/j.jsis.2025.101943","url":null,"abstract":"<div><div>Since 2021, immersive platforms have increasingly penetrated organizational settings for various strategic purposes, including zero-risk simulation; remote work; virtual meetings, and learning initiatives. While immersive technologies such as virtual, augmented and mixed reality are widely used in personal and social contexts – such as gaming; social interaction; fitness, and well-being – we first ask to what extent these platforms have truly become embedded in organizational life. Second, recognizing that these technologies are often susceptible to algorithmic bias and discrimination, we ask how immersive platforms can be strategically designed, developed and implemented with diversity, equity and inclusion (DEI) principles in mind – a question that reflects the focus of the call for papers for this special issue issued in late 2023. In this editorial introducing the special issue, we revisit the assumptions articulated in that call in light of the still limited diffusion of immersive platforms. At the same time, as generative AI increasingly emerges as a potential driver of future developments, we further consider its ethical and DEI implications when embedded in immersive platforms.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 4","pages":"Article 101943"},"PeriodicalIF":11.8,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145461557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Avoiding virtual dystopia: A design theory for emancipatory participatory immersive platforms","authors":"Fabian Tingelhoff , Jens Joachim Marga","doi":"10.1016/j.jsis.2025.101910","DOIUrl":"10.1016/j.jsis.2025.101910","url":null,"abstract":"<div><div>Immersive platforms, accessed via VR and AR interfaces, offer a profound digital experience but raise significant privacy and ethical concerns. Current systems collect extensive user data; this enables manipulative advertising and behavior control, fosters self-censorship, and diminishes authentic self-expression – especially among marginalized communities. The unchecked development of immersive platforms threatens to create oppressive environments due to power imbalances and a lack of regulation. This paper addresses the urgent need for emancipatory design guidelines to prevent such outcomes. By integrating critical theory with Participatory Design, we propose Emancipatory Participatory Immersive Platforms. These platforms involve users in their design and dismantle oppressive structures through four emancipatory tools (i.e., agency, dialogue, inclusion, and rationality), substantiated by eight actionable design principles. Our framework aims to empower users, promote inclusivity, and ensure rational engagement – and thereby foster immersive platforms that maintain functional benefits while enhancing freedom and equity.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 4","pages":"Article 101910"},"PeriodicalIF":8.7,"publicationDate":"2025-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144134582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}