Journal of Strategic Information Systems最新文献

Inclusive avatars in the Metaverse: learning from the lived experiences of people with disabilities 虚拟世界中的包容性化身：从残疾人的生活经历中学习

IF 11.8 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-09-15 DOI: 10.1016/j.jsis.2025.101935

Katrin Angerbauer , H. Phoenix Van Wagoner , Ksenia Keplinger , Tim Halach , Jonas Vogelsang , Natalie Hube , Andria Smith , Michael Sedlmair

{"title":"Inclusive avatars in the Metaverse: learning from the lived experiences of people with disabilities","authors":"Katrin Angerbauer , H. Phoenix Van Wagoner , Ksenia Keplinger , Tim Halach , Jonas Vogelsang , Natalie Hube , Andria Smith , Michael Sedlmair","doi":"10.1016/j.jsis.2025.101935","DOIUrl":"10.1016/j.jsis.2025.101935","url":null,"abstract":"<div><div>Immersive platforms like the Metaverse have gained attention in information systems (IS) research, yet the diverse needs of people with disabilities (PWD) remain underexplored. This research examines the experiences of PWD using inclusive avatars that represent disabilities. Through an exploratory mixed-methods approach, combining qualitative interviews with an experience sampling study, we develop a framework informed by Affective Events Theory and voices of PWD to better understand how social interactions in the Metaverse impact PWD’s emotions and outcomes. Findings suggest that when PWD use inclusive avatars, inclusive and exclusionary social interactions shape their emotional responses, which in turn influence engagement, avatar connection and satisfaction, and perceptions of inclusion in the Metaverse. Although adopting inclusive avatars can be challenging, especially in the face of exclusionary interactions, the benefits can outweigh the costs. The role of disability identity is critical; PWD who identify strongly with their disability experience less negative emotional impact from exclusion. This research contributes to IS literature by conceptualizing the Metaverse as a relational, emotion-driven environment shaped by social interactions as well as a platform for authentic self-representation. Practical implications include supporting avatar-based disability representation, involving PWD in co-designing virtual reality technologies, and providing training to foster inclusive interactions in the Metaverse. These strategies can help organizations build more inclusive and engaging digital workplaces for an often underrepresented workforce segment.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 4","pages":"Article 101935"},"PeriodicalIF":11.8,"publicationDate":"2025-09-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145059813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Special issues at JSIS: Past, present and future (guidelines for prospective guest editors) JSIS特刊：过去、现在和未来（未来客座编辑指南）

IF 11.8 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-08-05 DOI: 10.1016/j.jsis.2025.101927

Marco Marabelli, Joel José Jimenez Rivera

引用次数: 0

IT investment differentiation, strategic distinctiveness, and firm performance IT投资差异化、战略独特性与企业绩效

IF 11.8 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-08-05 DOI: 10.1016/j.jsis.2025.101925

Inmyung Choi , Alain Pinsonneault , Kunsoo Han

{"title":"IT investment differentiation, strategic distinctiveness, and firm performance","authors":"Inmyung Choi , Alain Pinsonneault , Kunsoo Han","doi":"10.1016/j.jsis.2025.101925","DOIUrl":"10.1016/j.jsis.2025.101925","url":null,"abstract":"<div><div>This study explores the strategic implications of differentiating IT investment from industry peers. Specifically, we examine how firms’ differentiated IT investment influences their strategic distinctiveness and market performance. Conventionally, IS scholars suggest that the deviation of a firm’s IT investment from the industry average enhances firm performance, but they focus on a single dimension of IT investment and test the direct effect of IT on firm performance without considering strategic distinctiveness, the extent to which a firm takes distinctive strategic actions relative to industry peers. This study extends prior research by examining a specific way in which firms differentiate their IT investment by considering multiple dimensions. To this end, we introduce a novel concept, <em>IT investment differentiation</em>, which captures how a firm differentiates its IT investment from its peers, focusing on two dimensions: IT investment magnitude and the configuration of enterprise applications. Using a sample of 1,898 firm-year observations from the United States, we find that the two dimensions of IT investment differentiation<em>, excess IT investment</em> and <em>enterprise application differentiation,</em> lead to distinctive strategic actions. Further, we investigate the moderation effect of IT investment differentiation on the relationship between strategic distinctiveness and firm performance. Overall, our research model and findings imply that differentiated IT investment is integral to enabling and supporting strategic actions, thereby creating competitive advantages for firms.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101925"},"PeriodicalIF":11.8,"publicationDate":"2025-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144771364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Generative mechanisms of IT-enabled transformation of a hospital laboratory: A critical realist evaluation 医院实验室it化转型的生成机制：一个批判性的现实评估

IF 11.8 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-07-29 DOI: 10.1016/j.jsis.2025.101923

Sampath Bemgal , Nicole Haggerty

{"title":"Generative mechanisms of IT-enabled transformation of a hospital laboratory: A critical realist evaluation","authors":"Sampath Bemgal , Nicole Haggerty","doi":"10.1016/j.jsis.2025.101923","DOIUrl":"10.1016/j.jsis.2025.101923","url":null,"abstract":"<div><div>Research efforts in the domain of IT-enabled Organizational Transformation (ITOT) have predominantly focused on identifying the determinants contributing to success in ITOT and the significance of their existing theories. However, the socio-technical dynamics driving the transformation process remain largely understudied. To understand and adequately investigate how the organization transformation process emerges and evolves over time, we need to examine how the social and technical components interact through human agents and under different contextual conditions to enable successful IT-enabled transformations. Considering these social and technical components and their interactions as constitutive of generative mechanisms — that is, the causal mechanisms posited by critical realism — we conducted an in-depth case study of a hospital laboratory’s IT-enabled transformation efforts. Through a critical realist lens, we provide a rich description of key generative mechanisms that contributed towards this laboratory’s successful transformation. Among them, our analysis identifies four noteworthy generative mechanisms which manifested over time to progress the transformation process: (1) inertia disruption; (2) cognitive frame alignment; (3) auto-validation; and (4) affordance actualization. At this laboratory, each and every generative mechanism identified demonstrates how interactions among social and technical components — mediated by the laboratory employees — lead to evolving structural configurations over time, facilitating overall transformation. Our goal is to offer a theoretical explanation by way of generative mechanisms to explain not only how but why the laboratory transformation vision emerged and evolved. Our research advances a causal understanding of the socio-technical process of IT-enabled organizational transformation and offers a rigorous example of applying critical realism and generative mechanisms perspective to study complex IT phenomena.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 3","pages":"Article 101923"},"PeriodicalIF":11.8,"publicationDate":"2025-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144722470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation by outflanking: How peripheral agents transform resisting organizations 包抄式数字化转型：外围代理如何转变抵抗组织

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-07-26 DOI: 10.1016/j.jsis.2025.101924

Viktor Arvidsson , Jonny Holmström , Kalle Lyytinen

{"title":"Digital transformation by outflanking: How peripheral agents transform resisting organizations","authors":"Viktor Arvidsson , Jonny Holmström , Kalle Lyytinen","doi":"10.1016/j.jsis.2025.101924","DOIUrl":"10.1016/j.jsis.2025.101924","url":null,"abstract":"<div><div>Information systems scholars have long investigated how to design and implement Information Technology (IT) systems that realize organizations’ strategic, transformative goals. Most studies of this kind posit that transformation originates and is executed from the top, relegating others to the role of bystanders and/or recipients of the change. However, transformation by peripheral agents is possible and sometimes even necessary, given the inherent conservativism of top management and the disruptive and political nature of Digital Transformation (DT). To our knowledge, only few studies have examined the conditions or processes whereby DT originates from the periphery, and no study has theorized such conditions. To address this void, we theorize such transformation as a process of outflanking wherein peripheral agents deploy IT systems to initiate, promote, and actualize the DT of a resisting organization encumbered by high political inertia. The concept of outflanking is inductively inferred from the longitudinal study of a successful 15-year DT journey experienced by a mid-sized Swedish city. The case narrates the city’s DT as a political process and draws on a rich data corpus collected from multiple sources (interviews, archival data, system documentation). Our analysis reveals that during outflanking, peripheral agents deployed three IT-use tactics—shielding, enrolling, and repurposing—which led to successfully overcoming the strong and persistent political inertia. The surprising findings invite a fuller theorizing of the roles IT can play as a means during DT and the (peripheral) actor heterogeneity in initiating, enabling, and effectuating DT. Given the rise of distributed, flexible, and powerful low-cost IT solutions that offer peripheral agents ample opportunity to outflank the core’s resistance, tactical IT use and peripheral agents’ role in DT will likely grow in significance in the future.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"35 1","pages":"Article 101924"},"PeriodicalIF":8.7,"publicationDate":"2025-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144704517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The paradox of digital platform launch: A study of incumbent firms in China 数字平台启动的悖论：对中国现有企业的研究

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-07-17 DOI: 10.1016/j.jsis.2025.101922

Mengjin Gao , SungYong Um , Young-Kyu Kim , Dongwon Lee , Jieun Kim

{"title":"The paradox of digital platform launch: A study of incumbent firms in China","authors":"Mengjin Gao , SungYong Um , Young-Kyu Kim , Dongwon Lee , Jieun Kim","doi":"10.1016/j.jsis.2025.101922","DOIUrl":"10.1016/j.jsis.2025.101922","url":null,"abstract":"<div><div>Digital platforms are widely understood to create value through network externalities. However, the change from traditional pipeline models to platform-based operations presents substantial organizational challenges. This study investigate how firm status—defined as a firm’s relative position within interorganizational hierarchies—interacts with platform type to influence post-launch performance. Using panel data from Fortune China 500 firms, we find that high-status firms tend to underperform relative to low-status firms after launching digital platforms. Although high-status firms initially benefit from reputational advantages that attracts early participants, the openness and scalability required to drive network externalities may diminish the exclusivity and control on which their status depends. This performance gap is especially pronounced in B2C platforms, where network externalities are stronger, showing that status advantages can paradoxically constrain firm performance. Our findings highlight the inherent tension between pipeline and platform models and underscore the need for status-sensitive strategies in post-launch digital platform. We address the challenge of measuring firm status by using analyst coverage residuals, isolating firm status effects while controlling for performance-related confounding factors. Our study advances the understanding of social contingencies in digital platform launches and provides a robust empirical approach to capturing status-based organizational constraints among incumbent firms.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 3","pages":"Article 101922"},"PeriodicalIF":8.7,"publicationDate":"2025-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144656394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial intelligence and the environment: ethical challenges and strategic opportunities for organizations 人工智能与环境：组织的道德挑战和战略机遇

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-07-04 DOI: 10.1016/j.jsis.2025.101921

Marco Marabelli , Robert M. Davison

{"title":"Artificial intelligence and the environment: ethical challenges and strategic opportunities for organizations","authors":"Marco Marabelli , Robert M. Davison","doi":"10.1016/j.jsis.2025.101921","DOIUrl":"10.1016/j.jsis.2025.101921","url":null,"abstract":"<div><div>In this viewpoint article, our goal is to raise awareness and spark debate in the Information Systems (IS) community regarding a prominent concern that has important strategic and ethical implications: the environmental impact of the increasing use of generative artificial intelligence (GAI). We examine several specific issues, beginning with GAI’s heavy consumption of natural resources and electricity. We then move to assessing how the rich and the Global North gain via GAI, while the poor and the Global South must deal with its adverse effects. We then move to assessing GAI’s impact on underrepresented communities and countries in the Global South; while GAI contributes to global warming, this affects people unevenly, because it is mostly rich people and the Global North that make intensive use of these technologies. After suggesting that more local and global laws are needed to regulate the sustainable use of AI, we report on how organizations can perform <em>AI strategizing</em>, for instance to control emissions in smart cities and improve weather forecasting. We conclude with a research agenda that aims to encourage IS scholars to focus on the environmental impact of AI, its ethical implications for organizations, and how GAI can be used strategically to benefit all.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 3","pages":"Article 101921"},"PeriodicalIF":8.7,"publicationDate":"2025-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144563802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How do IT misalignments and IT ambidexterity imbalances lead to organizational agility? Substitution, complementarity, and contingency interdependencies with a configurational approach IT错位和IT双敏捷性失衡是如何导致组织敏捷性的？使用配置方法进行替代、互补和偶然性相互依赖

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-06-06 DOI: 10.1016/j.jsis.2025.101907

Ana Ortiz de Guinea , Louis Raymond

{"title":"How do IT misalignments and IT ambidexterity imbalances lead to organizational agility? Substitution, complementarity, and contingency interdependencies with a configurational approach","authors":"Ana Ortiz de Guinea , Louis Raymond","doi":"10.1016/j.jsis.2025.101907","DOIUrl":"10.1016/j.jsis.2025.101907","url":null,"abstract":"<div><div>Two main and separate Information Systems (IS) research streams have investigated the link between information technology (IT) and organizational agility via the concepts of IT ambidexterity and IT alignment. This study examines IT ambidexterity and IT alignment for agility by breaking down each concept and investigating questions regarding the balance between exploitation and exploration alongside those of fit between the IT and business domains. To do so, we apply configurational theory inductively to empirically identify and theorize how interdependencies between capability types (i.e., exploitation and exploration) and domains (i.e., IT and business) lead to agility. A fuzzy set qualitative comparative analysis (fsQCA) of data gathered through a survey of manufacturing SMEs unveils three specific forms of interdependencies: (1) <em>complementarity</em> of exploration between the IT and business domains; (2) <em>substitution</em> of exploitation between the two domains; and (3) <em>contingent effects</em> (positive vs. negative) of each, IT exploitation and IT exploration, depending upon the intensity of the remaining elements. These interdependencies enable the derivation of four theoretically meaningful propositions for future research that reconcile inconsistent findings in both research streams. Overall, this study contributes beyond past research focused on either IT ambidexterity or IT alignment by providing a compelling parsimonious theoretical explanation of how – and which – IT misalignments and imbalances between exploitation and exploration lead to high agility and which do not. These insights are also of high practical value, as they provide manufacturing SMEs with more options to reach agility.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 3","pages":"Article 101907"},"PeriodicalIF":8.7,"publicationDate":"2025-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144222812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The new management logic of digital megaprojects: An agenda for information systems research 数字大项目的新管理逻辑：信息系统研究议程

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-06-03 DOI: 10.1016/j.jsis.2025.101911

Sha Huang , Kevin C. Desouza

引用次数: 0

Strategic implications of cognitive computing in IS: addressing AI fragmentation through knowledge similarity transformation 认知计算在信息系统中的战略意义：通过知识相似度转换解决人工智能碎片化问题

IF 8.7 2区管理学

Journal of Strategic Information Systems Pub Date : 2025-05-28 DOI: 10.1016/j.jsis.2025.101908

Matthias Tuczek , Kenan Degirmenci , Yuanyuan Song , Kevin C. Desouza , Michael H. Breitner , Richard T. Watson

引用次数: 0