{"title":"Responsibly strategizing with the metaverse: Business implications and DEI opportunities and challenges","authors":"Marco Marabelli , Sue Newell","doi":"10.1016/j.jsis.2023.101774","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101774","url":null,"abstract":"<div><p>This viewpoint article aims to lay out the foundations for IS research on the strategic implications as well as diversity, equity, and inclusion (DEI) opportunities and challenges of the metaverse – a sociotechnical system providing users with an immersive, synchronous 3D experience of (virtual) reality through interoperable platforms and sensor devices. We first examine the metaverse’s technologies and its underlying business models, which hold immense strategic implications for organizations and industries, and might require rethinking the future of work. As with most emerging technologies able to generate, collect, and process user data, the metaverse comes at a price; leveraging the metaverse strategically will require ethical and DEI considerations. After examining all these aspects of the metaverse, we reflect on ways IS scholarship engaged in strategizing can advance theoretical and practical knowledge by generating novel research questions and outlining a research agenda. Our contribution is twofold: first, we analyze the metaverse using a sociotechnical lens, thereby setting the ground for future studies of the phenomenon. Second, we identify specific strategic implications as well as DEI opportunities and challenges associated with the metaverse, and discuss how scholarship versed in IS strategizing can contribute to addressing them, both theoretically and empirically.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 2","pages":"Article 101774"},"PeriodicalIF":7.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Welcome to the second issue of Volume 32 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2023.101777","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101777","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 2","pages":"Article 101777"},"PeriodicalIF":7.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fabrizio Amarilli , Bart van den Hooff , Mario van Vliet
{"title":"Business-IT alignment as a coevolution process: An empirical study","authors":"Fabrizio Amarilli , Bart van den Hooff , Mario van Vliet","doi":"10.1016/j.jsis.2023.101776","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101776","url":null,"abstract":"<div><p>In this paper, we provide a detailed insight into the complex coevolution dynamics that shape the alignment process by analyzing how different mechanisms and factors are mutually related in complex networks of feedback loops.<!--> <!-->We combine insights from the literature on alignment as a (coevolution) process with literature on alignment as a state<!--> <!-->to identify the different components of the organization’s socio-technical system that influence alignment, the relationships between these components, and the role that different factors play. In our empirical analysis (based multiple case studies) we then focus on the actual interplay between relevant factors. Using a causal loop diagramming approach - based on system dynamics – we analyze how these factors mutually influence each other through various feedback loops and thus shape the alignment process. We extend previous literature on the alignment process by identifying the way that the complex interplay between different factors shapes this process.<!--> <!-->By identifying the feedback loops between relevant factors, we also provide more insight into the complex bottom-up and top-down dynamics that shape the process, and that provide explanations for why this process is characterized by transitions between alignment and misalignment. For practice, our paper provides a deeper understanding of the alignment process, which is a precondition for improving alignment practices in organisations.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 2","pages":"Article 101776"},"PeriodicalIF":7.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jane Fedorowicz , Fay Cobb Payton , Yolande E. Chan , Yong Jin Kim , Dov Te'eni
{"title":"DEI in the IS discipline: What can we do better?","authors":"Jane Fedorowicz , Fay Cobb Payton , Yolande E. Chan , Yong Jin Kim , Dov Te'eni","doi":"10.1016/j.jsis.2023.101775","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101775","url":null,"abstract":"<div><p>Recent diversity, equity, and inclusion (DEI) efforts have made some limited progress in addressing underrepresentation and unequal opportunities for minority members in the Information Systems (IS) academic community. The Association for Information Systems (AIS), as the preeminent global professional society for the IS discipline, is tasked with acting on behalf of its members and their colleagues to achieve equity and inclusion for its diverse membership. This editorial has two aims: (1) to share the extent to which positive changes have been made and also the extent to which underrepresentation still pervades the IS academic community, especially at the senior ranks and in positions of power, and (2) to propose a coordinated, strategic focus that our field, our journals and conferences, and our association (AIS) can take to further improve diversity and inclusion for both junior and senior minority colleagues.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 2","pages":"Article 101775"},"PeriodicalIF":7.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889629","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Can ICT enhance workplace inclusion? ICT-enabled workplace inclusion practices and a new agenda for inclusion research in Information Systems","authors":"Monideepa Tarafdar , Irina Rets , Yang Hu","doi":"10.1016/j.jsis.2023.101773","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101773","url":null,"abstract":"<div><p>Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter-related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 2","pages":"Article 101773"},"PeriodicalIF":7.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49889624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Digital new market creation by incumbent firms: A political lens on the effect of formalization on agility","authors":"Tobias Röth , Fiona Schweitzer , Patrick Spieth","doi":"10.1016/j.jsis.2023.101755","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101755","url":null,"abstract":"<div><p><em>Digital new market creation</em> has several advantages for incumbent firms (hereafter referred to as ‘incumbents’) that they seek to exploit by using formalization and implementing agility in their new product development (NPD). We introduce the construct of <em>NPD decision agility</em> encompassing the dimensions of sensemaking, speed, and iteration. However, research reveals heterogeneous insights into <em>formalization</em>’s suitability for digital new market creation and NPD decision agility. In response to this research gap, we test our hypotheses by applying a behavioral lens to a sample of 129 incumbents. We reconcile these heterogeneous insights on innovation by showing that formalization increases digital new market creation, but has more fine-grained effects on NPD decision agility. Although improving sensemaking and reducing iteration, formalization has no effect on speed. Furthermore, political behavior increases formalization’s negative effect on iteration. We contribute to research digitalization and agility at the intersection of information systems and innovation management by reconciling these heterogeneous insights.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101755"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Martina Poláková - Kersten, Saeed Khanagha, Bart van den Hooff, Svetlana N. Khapova
{"title":"Digital transformation in high-reliability organizations: A longitudinal study of the micro-foundations of failure","authors":"Martina Poláková - Kersten, Saeed Khanagha, Bart van den Hooff, Svetlana N. Khapova","doi":"10.1016/j.jsis.2023.101756","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101756","url":null,"abstract":"<div><p>High-reliability organizations (HROs) and their complex operating models have been a focus of scholarly work for more than three decades. Recently, HROs have been challenged by new market pressures that require them to digitally transform in ways that affect their identity and value creation models while still maintaining high levels of security and efficiency. This longitudinal, in-depth single-case study of a major European utility company examines the role of HRO identity in digital transformation (DT), specifically in terms of tensions between innovation and transformation on the one hand, and maintaining reliable operations on the other. Our findings show how tensions between HROs’ identity and key features of DT give rise to threat perceptions and self-protective behaviors by the IT workforce, that eventually may derail the transformation process. We develop a process model that highlights the sources and consequences of identity misalignment during major DT initiatives in HROs. In doing so, we extend the research on D T by highlighting the importance of bottom-up processes for DT success and failure, especially concerning the IT function’s perception of organizational identity.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101756"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865496","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Markus Philipp Zimmer , Abayomi Baiyere , Hannu Salmela
{"title":"Digital workplace transformation: Subtraction logic as deinstitutionalising the taken-for-granted","authors":"Markus Philipp Zimmer , Abayomi Baiyere , Hannu Salmela","doi":"10.1016/j.jsis.2023.101757","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101757","url":null,"abstract":"<div><p>Digital technology enables the transformation of work and workplaces. Previous digital workplace transformation (DWT) literature has shown how organisations add new digital technologies to create new workplace routines. However, such an emphasis on addition may hinder scholarship from recognising that some established workplace technologies and routines must disappear for new ones to emerge. Adopting the concept of deinstitutionalisation, we examine the rationale for and the process of how an organisation abandons workplace routines that conflict with its intended DWT. Referring to this as subtraction logic, we advance two contributions. First, we conceptualise how deinstitutionalisation of established workplace routines and technologies unfolds in DWT by outlining a process model that synthesises addition and subtraction. Second, we highlight the underlying rationales for DWT. With these insights, we shift the gaze from the dominant addition logic, which advocates for appropriating new digital technologies, to the equally important value of subtraction, i.e., removing existing workplace technologies (or inscribed institutional rules) to abandon workplace routines that conflict with the intended DWT. Hence, our study highlights the oft-ignored subtraction logic in DWT.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101757"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Peter Westerveld , Erwin Fielt , Kevin C. Desouza , Guy G. Gable
{"title":"The business model portfolio as a strategic tool for value creation and business performance","authors":"Peter Westerveld , Erwin Fielt , Kevin C. Desouza , Guy G. Gable","doi":"10.1016/j.jsis.2023.101758","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101758","url":null,"abstract":"<div><p>The number of organisations that operate multiple business models continues to increase. However, operating multiple business models can be complex, as they often need to be harmonised within a broader portfolio due to their interdependencies. This complexity is exacerbated by the increasing role of digital technology and data – enabling new opportunities but also coming with related paradoxes. This paper examines the growing body of literature on business model portfolios revealing that they are evolving into a strategic tool for value creation and business performance. While there are concomitant value opportunities arising from complementarities and synergies, there are also paradoxes emerging from tensions that need to be considered. Employing a developmental literature review, we present a synthesis of recent empirical case studies to gain insight into the management of business model portfolios. Firstly, we identify different strategic intents: diversifying, sensing, and complementing. Secondly, we distil different themes for value opportunities and paradoxes and categorise them according to a business model framework. Thirdly, we identify and discuss the role of digital technologies and data for business model portfolios. Overall, we contribute to an emerging stream of studies on multiple business models in relation to strategy, innovation and technology. By adopting a holistic perspective on the management of business model portfolios, we explore strategic intent, value opportunities and paradoxes, and discuss how portfolios can play a role in strategic management and planning.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101758"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Welcome to the first issue of Volume 32 of The Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2023.101765","DOIUrl":"https://doi.org/10.1016/j.jsis.2023.101765","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"32 1","pages":"Article 101765"},"PeriodicalIF":7.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49865905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}