Can ICT enhance workplace inclusion? ICT-enabled workplace inclusion practices and a new agenda for inclusion research in Information Systems

IF 8.7 2区管理学 Q1 COMPUTER SCIENCE, INFORMATION SYSTEMS

Journal of Strategic Information Systems Pub Date : 2023-06-01 DOI:10.1016/j.jsis.2023.101773

Monideepa Tarafdar , Irina Rets , Yang Hu

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引用次数: 3

Abstract

Workplace inclusion is a strategic concern for organizations, yet challenging to achieve. We investigate how Information and Communications Technology (ICT) use can enhance workplace inclusion. Based on qualitative data collected from a leading UK organization, we conceptualize four ICT-enabled workplace inclusion practices – Expanding, Orienting, Enculturating, and Reflecting. Each practice entails the use of multiple ICT applications to enhance workplace inclusion through a distinct set of organizational activities. We also highlight the Reflecting practice as key in enhancing other practices. Drawing from our findings, we develop a framework for ICT-enabled workplace inclusion that constitutes inter-related ICT-enabled practices focused on multiple organizational activities. We contribute to the literature on the strategic role of ICT for organizational/social good, a current area of research priority for the information systems discipline.

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资讯及通讯科技能提升工作场所的共融吗?信息通信技术支持的工作场所包容性实践和信息系统包容性研究的新议程

工作场所的包容性是企业关注的战略问题，但实现起来却充满挑战。我们调查信息和通信技术(ICT)的使用如何提高工作场所的包容性。基于从英国一家领先机构收集的定性数据，我们概念化了四种信息通信技术支持的工作场所包容性实践——扩展、定向、文化化和反思。每个实践都需要使用多种ICT应用程序，通过一套独特的组织活动来增强工作场所的包容性。我们还强调了reflection实践是增强其他实践的关键。根据我们的研究结果，我们开发了一个支持信息通信技术的工作场所包容性框架，该框架构成了侧重于多种组织活动的相互关联的支持信息通信技术的实践。我们为信息通信技术对组织/社会利益的战略作用的文献做出贡献，这是当前信息系统学科研究的优先领域。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Strategic Information Systems 工程技术-计算机：信息系统

CiteScore

17.40

自引率

4.30%

发文量

审稿时长

>12 weeks

期刊介绍： The Journal of Strategic Information Systems focuses on the strategic management, business and organizational issues associated with the introduction and utilization of information systems, and considers these issues in a global context. The emphasis is on the incorporation of IT into organizations'' strategic thinking, strategy alignment, organizational arrangements and management of change issues.