{"title":"It’s got to be perfect? Differentiating the unique daily relationships of perfectionism and excellencism with employee effort, performance and fatigue","authors":"Monique Mohr, Carolin Dietz","doi":"10.1111/joop.70034","DOIUrl":"https://doi.org/10.1111/joop.70034","url":null,"abstract":"<p>Employees are increasingly striving for perfection at work. Commonly deemed to be associated with more advantages than disadvantages for employees and organizations, this perfectionism is oftentimes societally and organizationally demanded, appreciated or rewarded. To date, however, research findings on this topic are inconclusive. Taking new theoretical developments in perfectionism research into account, we propose that the current view that perfectionism is an adaptive pursuit at work is probably distorted. Building on the recently developed <i>Model of Excellencism and Perfectionism</i> and using a daily diary design (<i>N</i> = 127 participants providing <i>n</i> = 1018 days of data), we examined how excellencism and perfectionism relate to employee effort, performance and well-being in daily work. As expected, results of multilevel path modelling showed that daily excellencism relates positively to both effort intensity and persistence and, via effort, to in-role performance. Unexpectedly, effort and, thus, excellencism, were unrelated to fatigue. Daily perfectionism did not show unique relationships over and above the respective relationships of daily excellencism. Accordingly, contrasted with excellencism, perfectionism seems to be an unneeded pursuit at work. As we discuss, the findings of our study are of both theoretical and practical criticality.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70034","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144299874","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fangfang Zhang, Bin Wang, Yijing Liao, Jing Qian, Sharon K. Parker
{"title":"Job crafting through the lens of exploitation and exploration: A daily diary study on job crafting towards strengths and development","authors":"Fangfang Zhang, Bin Wang, Yijing Liao, Jing Qian, Sharon K. Parker","doi":"10.1111/joop.70029","DOIUrl":"https://doi.org/10.1111/joop.70029","url":null,"abstract":"<p>This study investigates how employees engage in two distinct job crafting strategies by either leveraging their existing strengths (job crafting towards strengths, JC-strengths) or pursuing personal development (job crafting towards development, JC-development) through the lens of exploitation and exploration. We propose that JC-strengths, as an exploitative strategy, enhances task performance, whereas JC-development, as an explorative strategy, boosts creative performance. We further propose that job autonomy enables both JC-strengths and JC-development by affording discretion in how work is shaped, while a strong performance-pay link serves as a directional signal by reinforcing exploitation-oriented crafting (JC-strengths) and discouraging exploration-oriented crafting (JC-development) in the presence of job autonomy. Conducting a 10-day daily survey among 115 employees, our findings confirmed the hypothesized distinct effects of JC-strengths and JC-development on task and creative performance on a daily basis, respectively. Moreover, daily job autonomy was found to be significantly related to daily JC-strengths, especially when coupled with a high performance-pay link. However, the expected effect of daily job autonomy on daily JC-development and the cross-level moderating effect of performance-pay link on this relationship were not significant.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70029","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144245015","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Feng Jiang, Hai-Jiang Wang, Evangelia Demerouti, Pascale Le Blanc, Arnold B. Bakker
{"title":"A multilevel dual-process model of leaders' proactive personality and followers' daily job crafting","authors":"Feng Jiang, Hai-Jiang Wang, Evangelia Demerouti, Pascale Le Blanc, Arnold B. Bakker","doi":"10.1111/joop.70031","DOIUrl":"https://doi.org/10.1111/joop.70031","url":null,"abstract":"<p>Despite the substantial progress reported in the job-crafting literature, knowledge about how proactive leaders encourage daily job-crafting behaviours in their followers remains limited. This study explores how proactive leaders foster daily job-crafting behaviours among their followers. Grounded in role modelling theory, we propose a multilevel dual-process model that connects leaders' proactive personalities with followers' daily job crafting through two mechanisms: leaders' own job crafting (informative function) and their empowering behaviours (inspirational function). We further hypothesize that proactive leaders employ more empowering strategies when interacting with proactive followers. To validate these hypotheses, we collected daily diary data from 96 leader-follower dyads over 10 consecutive workdays. The results show that proactive leaders not only engage in job crafting themselves but also exhibit empowering behaviours towards proactive followers, enhancing followers' job-crafting activities. This indicates that the confluence of proactive traits in both leaders and followers amplifies a leadership style that emphasizes empowerment, granting followers greater autonomy in their job-crafting endeavours.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144244867","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing menopause transition in the workplace: The double-edged sword of flexible work","authors":"Kristina Potočnik, Belinda Steffan, Shumin Zheng","doi":"10.1111/joop.70032","DOIUrl":"https://doi.org/10.1111/joop.70032","url":null,"abstract":"<p>Despite a growing body of literature around menopause at work, our understanding of how menopause symptoms may impact employees over time is limited. Using a longitudinal sample of 679 <i>cis</i>-women, we predicted that the changes in the severity of psychological and physical menopause symptoms would lead to changes in burnout and perceived job performance over a period of 6 months. Drawing from resource theories, we further explored whether the usefulness of flexible work may moderate these relationships. Our findings showed that women who experienced greater intensification of menopause symptoms experienced an increase in burnout, and women whose symptoms became less intense experienced a decrease in burnout. We also found that those who found flexible work more useful experienced a positive change in their perceived job performance, despite suffering from the intensified physical symptoms. Those who perceived such flexible work to be less useful, however, did not exhibit a significant change in their performance over time. In-depth qualitative findings on a sub-sample of 53 women provided nuanced explanations for these results, including exposing a double-edged sword of working flexibly to manage menopause symptoms and potentially detrimental unintended consequences of flexible work during menopause transition.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70032","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anders Friis Marstand, Daan van Knippenberg, Ilias Kapoutsis, Olga Epitropaki, Ziya Ete, Jeremy Dawson
{"title":"An actor-centric perspective on leader word-action misalignment: Leader locus of control, shame, and behavioural responses","authors":"Anders Friis Marstand, Daan van Knippenberg, Ilias Kapoutsis, Olga Epitropaki, Ziya Ete, Jeremy Dawson","doi":"10.1111/joop.70030","DOIUrl":"https://doi.org/10.1111/joop.70030","url":null,"abstract":"<p>Leader word-action misalignment has important implications for employees' attitudes and behaviour, but we do not know how it affects leaders themselves. Adopting an actor-centric perspective and integrating insights from research on moral emotions to further develop behavioural integrity theory, we investigate how leaders respond to their own word-action misalignment and how locus of control moderates the relationship between leader word-action misalignment and leader shame, to affect leader avoidance behaviour and task performance. We test the hypothesized relationships in three studies conducted using both experimental and time-separated designs. Across the studies we found that leader word-action misalignment was positively related to leader shame and that locus of control moderated the relationship such that the relationship between leader word-action misalignment and leader shame was stronger for leaders with lower internal locus of control. We also found support for the hypothesized conditional indirect effect of word-action misalignment on leader avoidance and task performance: word-action misalignment was associated with more leader avoidance behaviour and lower leader performance, mediated by leader shame, and more strongly so for leaders with lower internal locus of control. We discuss theoretical and managerial implications of taking an actor-centric perspective in the study of leader word-action misalignment.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70030","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144171948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From idea to action: Defining and measuring voice implementation","authors":"Ann E. Schlotzhauer, Mark G. Ehrhart","doi":"10.1111/joop.70028","DOIUrl":"https://doi.org/10.1111/joop.70028","url":null,"abstract":"<p>Despite increasing interest in the topic, research on managerial responses to voice is underdeveloped. In this article, we differentiate voice implementation from voice appreciation to add much-needed nuance to our understanding of how voice targets respond to voice behaviour. We define voice implementation as the extent to which a voice target undertakes voluntary effort with the goal of enacting a suggestion from a voicer, including attempting to put a suggestion into action and/or advocating for the idea to those with the power to enact the suggestion. A 5-item scale based on this definition demonstrated strong content validity, construct validity, and criterion-related validity, including significantly improving prediction of the likelihood of future voice behaviour beyond voice appreciation and endorsement. This measure of voice implementation allows for greater precision in understanding how voice targets respond to employee voice and what behaviours may encourage increased voice behaviour.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144100934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Alleviating or exacerbating mistreatment? Leaders' cognitive and emotional reactions to witnessed customer mistreatment","authors":"Pei Liu, Yu Ma, Xiaotian Wang, Xin Li, Aimei Li","doi":"10.1111/joop.70025","DOIUrl":"https://doi.org/10.1111/joop.70025","url":null,"abstract":"<p>Customer mistreatment is a prevalent phenomenon in service industries. However, limited studies have focused on leaders' reactions to witnessed customer mistreatment. Drawing upon literature on customer mistreatment, trait activation theory and empathy, we present a comprehensive theoretical framework to explore <i>when</i> and <i>how</i> service managers react to witnessed customer mistreatment. We propose that witnessed customer mistreatment is highly relevant to leaders' trait empathy and they jointly influence leaders' cognitive processes, specifically their interdependent self-construal, and emotional responses, specifically distress. These reactions, in turn, shape leaders' positive and negative interpersonal behaviours. Across two experiments and a multi-level, multi-source and multi-wave field study, we found that leaders with trait empathy were more likely to construe the self interdependently and experience distress after witnessing customer mistreatment. An interdependent self-construal then led to more servant leadership behaviour and less incivility, whereas distress resulted in more incivility. In summary, our findings suggest that service managers with trait empathy may both alleviate and exacerbate the detrimental effects of customer mistreatment. Implications for mitigating customer mistreatment from the perspective of service managers are discussed.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144091905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kyriaki Fousiani, Susanne Scheibe, Yannick Griep, Elissa El Khawli
{"title":"Unpacking the role of demographic characteristics in organizational citizenship behaviour: An intersectional approach","authors":"Kyriaki Fousiani, Susanne Scheibe, Yannick Griep, Elissa El Khawli","doi":"10.1111/joop.70026","DOIUrl":"https://doi.org/10.1111/joop.70026","url":null,"abstract":"<p>Research on the relation of employees' demographic characteristics with organizational citizenship behaviour (OCB) has yielded inconsistent findings, possibly due to examining demographics in isolation. Drawing on expectancy–instrumentality–valence theory and adopting an intersectional lens, we propose that employees' demographics (age and managerial status) interact to predict OCB. We hypothesized that older employees in a managerial position but also younger employees in a non-managerial position are more likely to engage in OCB than individuals with other demographic combinations. This hypothesis is based on the notion that older employees in a managerial position tend to feel more responsible for their team because they genuinely care, whereas younger employees in a non-managerial position tend to act more responsibly because they are motivated to progress in their professional careers. Study 1 (<i>N</i> = 444) confirmed that younger non-managers exhibit more OCB than older non-managers. Study 2 (<i>N</i> = 471), pre-registered, showed that older managers enact more OCB than their younger or non-manager counterparts, through increased construal of power as responsibility. Further analyses including gender as an additional demographic characteristic revealed a less consistent role of gender in these relationships. This research underscores the importance of using an intersectional lens to better understand the role of employee demographics in OCB.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70026","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144074330","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yasin Rofcanin, Siqi Wang, Mireia Las Heras, Maria Jose Bosch Kreis, Aykut Berber, Mine Afacan Findikli
{"title":"Understanding the dynamics of strategic renewal across domains: A work–home resources model perspective","authors":"Yasin Rofcanin, Siqi Wang, Mireia Las Heras, Maria Jose Bosch Kreis, Aykut Berber, Mine Afacan Findikli","doi":"10.1111/joop.70027","DOIUrl":"https://doi.org/10.1111/joop.70027","url":null,"abstract":"<p>This weekly diary study advances research on strategic renewal by extending its scope into the home domain and integrating the Work–Home Resources (W-HR) model. Drawing on 6 weeks of multilevel data from 147 matched dual-earner couples in the United States, we examine how employees' strategic renewal at home fosters strategic renewal at work through the mediating effects of weekly flow at home and self-efficacy. We also test the moderating roles of family and organizational climates for creativity. Our findings revealed that proactive home-based renewal behaviours initiate gain spirals of personal resources, enhancing work outcomes and partner perceptions of work–family balance. This study contributes to theory by conceptualizing strategic renewal as a cross-domain behaviour and identifying flow and self-efficacy as dynamic mediators, while highlighting the amplifying effects of contextual climates in both domains.</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70027","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144074692","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Huw Flatau-Harrison, Wouter Vleugels, Rein De Cooman
{"title":"Person-organization fit reduces burnout via organizational trust: The moderating role of job crafting","authors":"Huw Flatau-Harrison, Wouter Vleugels, Rein De Cooman","doi":"10.1111/joop.70023","DOIUrl":"https://doi.org/10.1111/joop.70023","url":null,"abstract":"<p>Although PO fit has its origins in the work stress literature, existing research has failed to explain the stress-protective qualities of PO fit. In this research note, we aim to clarify the negative relationship between PO fit and exhaustion and cynicism, two key symptoms of burnout, using a three-wave panel lagged design (<i>N</i> = 193). Specifically, we argue that PO fit fosters a work environment that cultivates organizational trust, which, in turn, helps reduce symptoms of burnout. In addition, we suggest that job crafting towards interests and strengths makes PO fit more effective in containing burnout symptoms. Our results provide evidence for the mediating role of organizational trust in the relationship between PO fit and both exhaustion and cynicism symptoms of burnout. In addition, we find evidence that job crafting based on interests (but not strengths) influences the effectiveness of PO fit in reducing exhaustion (but not cynicism).</p>","PeriodicalId":48330,"journal":{"name":"Journal of Occupational and Organizational Psychology","volume":"98 2","pages":""},"PeriodicalIF":4.9,"publicationDate":"2025-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/joop.70023","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143930486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}