Tourism Management Perspectives最新文献_第5页

Towards a model to measure the efficiency of inter-organizational knowledge transfer for tourism destinations 建立衡量旅游目的地组织间知识转移效率的模型

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-10 DOI: 10.1016/j.tmp.2024.101282

Hossein Raisi , Kourosh Esfandiar , Llandis Barratt-Pugh , Gregory Willson , Rodolfo Baggio

{"title":"Towards a model to measure the efficiency of inter-organizational knowledge transfer for tourism destinations","authors":"Hossein Raisi , Kourosh Esfandiar , Llandis Barratt-Pugh , Gregory Willson , Rodolfo Baggio","doi":"10.1016/j.tmp.2024.101282","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101282","url":null,"abstract":"<div><p>Tourism industry relies on destination-level knowledge transfer for innovation and competitiveness, yet slow adoption of knowledge management practices hinders the potential benefits. Academic studies on knowledge transfer and its efficiency are limited and very few have addressed this phenomenon at inter-organizational level particularly in a tourism destination context. We aim to address this gap by providing a conceptual model to extend research knowledge in this area. Drawing on social capital theory and knowledge management constructs, the model incorporates four pivotal dimensions: ‘structural,’ ‘relational,’ ‘organizational,’ and ‘knowledge’ properties, identified as effective antecedents of knowledge transfer through prior research. The proposed model is designed to be practically applicable and measurable in a tourism destination and includes a measurement approach based on a network perspective. The benefits of using such a model include a comparison between destinations, and the opportunity to illuminate the restraints within a specific destination for subsequent strategic management action.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101282"},"PeriodicalIF":7.3,"publicationDate":"2024-07-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000655/pdfft?md5=22d949328e8e49a22ec171c869a2137f&pid=1-s2.0-S2211973624000655-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141596095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sexism and workplace interpersonal mistreatment in hospitality and tourism industry: A critical systematic literature review 酒店和旅游业中的性别歧视与职场人际虐待：批判性系统文献综述

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-05 DOI: 10.1016/j.tmp.2024.101285

Emmanuel Kwame Opoku, Lakshman Wimalasena, Rafal Sitko

{"title":"Sexism and workplace interpersonal mistreatment in hospitality and tourism industry: A critical systematic literature review","authors":"Emmanuel Kwame Opoku, Lakshman Wimalasena, Rafal Sitko","doi":"10.1016/j.tmp.2024.101285","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101285","url":null,"abstract":"<div><p>Given the extensive body of literature reporting gendered workplace interpersonal mistreatment (GWIM) in hospitality and tourism (H&T) research, there is a surprising lack of critical literature reviews exploring this issue. To address this absence, and contribute to existing debates, this paper critically explores gendered epistemological gaps in literature informing GWIM scholarship in H&T. Employing 47 eligible articles extracted from the Web of Science, Scopus, and Google Scholar databases, this study finds that women are usually the target of sexual harassment. Yet, more importantly, this study also finds that men and non-binary lived experiences of GWIM in H&T industry have not drawn adequate attention in academic research. Among the qualitative papers, the commonly used interpretivist approach exploring GWIM reveals scope for alternative epistemologies such as critical realism. Hence, informed by the need for more diverse methodologies, based on a critical realist standpoint, this paper advances an integrative framework to guide future GWIM research enabling the theorisation of all genders.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101285"},"PeriodicalIF":7.3,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000680/pdfft?md5=098c740d8f7a919ee6c1f5eab4f0adf3&pid=1-s2.0-S2211973624000680-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141540599","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital tourism interpretation content quality: A comparison between AI-generated content and professional-generated content 数字旅游解说内容的质量：人工智能生成的内容与专业人员生成的内容之间的比较

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-05 DOI: 10.1016/j.tmp.2024.101279

Jiahua Jarrett Zhang , Ying Wendy Wang , Qian Ruan , Yang Yang

{"title":"Digital tourism interpretation content quality: A comparison between AI-generated content and professional-generated content","authors":"Jiahua Jarrett Zhang , Ying Wendy Wang , Qian Ruan , Yang Yang","doi":"10.1016/j.tmp.2024.101279","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101279","url":null,"abstract":"<div><p>The emerging digital tourism interpretations give rise to a novel intermediary for delivering interpretation in the form of professional-generated content (PGC) or artificial intelligence-generated content (AIGC). The pressing inquiry is whether artificial intelligence can surpass professional interpreters in terms of interpretation content quality, and if so, which specific dimensions it excels in. This study used a mixed-method approach encompassing grounded theory and content analysis. Grounded research, based on a pioneering digital tourism interpretation platform in China, unveiled three dimensions of content quality in digital tourism interpretation: <em>informativeness</em>, <em>emotional appeal</em>, and <em>empathy</em>. Furthermore, content analysis and ANOVA indicated that AIGC demonstrates comparatively lower levels of content quality than PGC across all three dimensions. These conclusions affirm that, regarding interpretation content quality, AI cannot replace human professional interpreters; however, considering AI's superior efficiency in generating interpretation content, the potential for human-machine collaboration in digital tourism interpretations is suggested.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101279"},"PeriodicalIF":7.3,"publicationDate":"2024-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141540600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Uncovering the interconnectedness of tourism growth, green technological advancements and climate change in prominent Asian tourism destinations 揭示亚洲著名旅游目的地旅游业增长、绿色技术进步和气候变化之间的相互联系

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-04 DOI: 10.1016/j.tmp.2024.101284

Tafazal Kumail , Ante Mandić , Hui Li , Farah Sadiq

{"title":"Uncovering the interconnectedness of tourism growth, green technological advancements and climate change in prominent Asian tourism destinations","authors":"Tafazal Kumail , Ante Mandić , Hui Li , Farah Sadiq","doi":"10.1016/j.tmp.2024.101284","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101284","url":null,"abstract":"<div><p>This study examines the relationship between tourism development, green technological innovation, and CO2 emissions in Asia's top tourist destinations from 1990 to 2022. It uses advanced statistical methods like CS-ARDL and Dumitrescu-Hurlin causality tests to explore the environmental impacts of tourism growth and technological change. Key findings reveal that while tourism and technological advancements initially increase CO2 emissions, they ultimately contribute to reductions when a certain innovation threshold is surpassed, supporting the Innovative Claudia Curve Theory. The research highlights significant regional variations in green technological innovation, underscoring the importance of tailored sustainable tourism strategies. This study contributes to understanding sustainable tourism development in Asia, emphasizing integrating green technology into tourism practices for effective climate change mitigation. The study's findings underscore the critical importance of data-driven policymaking in advancing global efforts toward sustainable tourism, demonstrating how informed strategies can effectively respond to the challenges posed by climate change.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101284"},"PeriodicalIF":7.3,"publicationDate":"2024-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000679/pdfft?md5=623df4f4c10a09e55e8973f0fa88109f&pid=1-s2.0-S2211973624000679-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141540635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A cross-cultural perspective of backpacker motivation and sustainable behavior 从跨文化角度看背包客的动机和可持续行为

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-03 DOI: 10.1016/j.tmp.2024.101283

Elizabeth Agyeiwaah , Yuchen Zhao

{"title":"A cross-cultural perspective of backpacker motivation and sustainable behavior","authors":"Elizabeth Agyeiwaah , Yuchen Zhao","doi":"10.1016/j.tmp.2024.101283","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101283","url":null,"abstract":"<div><p>While sustainable behaviors of backpackers continue to attract scholarly attention, previous studies rarely explain the impact of the cultural context of the destination on individual motivations and (un)sustainable behaviors. Based on (cross-)cultural adaptation theory, this study aims to examine the specific impact of backpackers' motivations on their engagement in different specific (un)sustainable behaviors in two different non-Western cultural destinations. Both backpackers in Ghana (<em>n</em> = 400) and China (n = 400) are surveyed and contrasted. Results show differences in motivation components in Ghana (escapism & relaxation, self-development, culture, and enjoyment & adventure) and China (self-development & adventure, socialization & escapism, and vogue). While backpackers in both destinations frequently performed environmentally sustainable behaviors, significant differences exist in socially and culturally sustainable behaviors. Backpackers pursue different psychological needs from different destinations by engaging in a variety of (un)sustainable behaviors. These findings highlight contextual differences in understanding backpacker motivations and sustainable behaviors.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101283"},"PeriodicalIF":7.3,"publicationDate":"2024-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141540634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation paradigm involved in high-star hotels and budget hotels: Sensory and innovation diffusion perspective 高星级酒店和经济型酒店涉及的数字化转型范例：感官和创新扩散视角

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-03 DOI: 10.1016/j.tmp.2024.101274

Yizhe Yang , Keheng Xiang , Jinjin Zeng , Norman Au , Baozhen Han , Jiachen Li

引用次数: 0

LGBTIQ-friendly scale in tourism businesses: Conceptualization, development and validation 旅游企业中的 LGBTIQ 友好量表：概念化、开发和验证

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-02 DOI: 10.1016/j.tmp.2024.101281

Sónia Sousa-Silva, Ana Gueimonde-Canto, M. Isabel Diéguez-Castrillón

{"title":"LGBTIQ-friendly scale in tourism businesses: Conceptualization, development and validation","authors":"Sónia Sousa-Silva, Ana Gueimonde-Canto, M. Isabel Diéguez-Castrillón","doi":"10.1016/j.tmp.2024.101281","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101281","url":null,"abstract":"<div><p>LGBTIQ-friendly in tourism businesses (LGBTIQ-FTB) encompass a wide range of formal and informal business practices, including internal decisions, market strategies, and societal engagement. However, the understanding of LGBTIQ-FTB has, thus far, remained fragmented and lacks a comprehensive perspective. This article theorizes LGBTIQ-FTB as a multidimensional construct and develops and validates a scale to measure it. The six-dimensional LGBTIQ-FTB scale encompasses: inclusive awareness-raising and training, fostering a supportive climate of diversity and inclusion, ensuring equal opportunities and benefits, implementing non-discrimination policies, positioning in the market with respect to diversity and inclusion, and adopting inclusive attitudes in service provision. The scale's generalizability and nomological validity were examined through two distinct studies conducted in tourism companies in Portugal and Spain. This proposed scale serves as a valuable tool for future research endeavors aiming to assess entrepreneurial behaviors, patterns, and factors related to LGBTIQ friendliness, as well as the resulting outcomes.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101281"},"PeriodicalIF":7.3,"publicationDate":"2024-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000643/pdfft?md5=42341a9cf0b63aed2a0fe56baf1aab56&pid=1-s2.0-S2211973624000643-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141540632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Social sustainability on European food festival websites: A multimodal discourse analysis 欧洲美食节网站的社会可持续性：多模态话语分析

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-07-01 DOI: 10.1016/j.tmp.2024.101280

Anna Irimiás , Bence Csapody , Melinda Jászberényi

{"title":"Social sustainability on European food festival websites: A multimodal discourse analysis","authors":"Anna Irimiás , Bence Csapody , Melinda Jászberényi","doi":"10.1016/j.tmp.2024.101280","DOIUrl":"https://doi.org/10.1016/j.tmp.2024.101280","url":null,"abstract":"<div><p>Food festival websites often showcase the commitment of events towards a socially relevant issue. However, it is challenging to communicate how events contribute to the well-being of communities. This paper analyses European food festival websites to explore to what extent events' social benefits are represented in their online communication. The research is based on a multimodal discourse concerned with the interaction between visual, textual, and design elements. Findings show that intergenerational connections, awareness of physical and mental health, and the preservation of local food heritage are the most salient discourses related to social sustainability when these are represented on the websites. In most cases, sustainability initiatives to assure access and inclusion of diverse community members stay hidden. Food festival organizers are advised to use inclusive online communication to foster a sense of community, inclusivity, and social equity.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101280"},"PeriodicalIF":7.3,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000631/pdfft?md5=38906fd71f1ff7ffad66efc13ccfe4b4&pid=1-s2.0-S2211973624000631-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141483450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Family-customer happiness and its impact on customer citizenship behavior: A study of parent–child consumption in robot restaurants 家庭-顾客幸福感及其对顾客公民行为的影响：机器人餐厅亲子消费研究

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-06-29 DOI: 10.1016/j.tmp.2024.101273

Jiamin Peng , Zizhao Peng , Shaohui Lei , Lishan Xie

{"title":"Family-customer happiness and its impact on customer citizenship behavior: A study of parent–child consumption in robot restaurants","authors":"Jiamin Peng , Zizhao Peng , Shaohui Lei , Lishan Xie","doi":"10.1016/j.tmp.2024.101273","DOIUrl":"10.1016/j.tmp.2024.101273","url":null,"abstract":"<div><p>Academic research on ways to promote family consumers' happiness in technology-enabled service contexts is limited. Based on the value co-creation concept and emotional contagion theory, this study focuses on parent-child consumption and develops a theoretical model of the relationship between customer–robot interaction experience, family emotional bonding, customer happiness, and citizenship behavior in robot restaurants. Further insights into the model were obtained by content analysis of 374 online customer reviews, and the model was tested by a questionnaire survey of 515 family customers. The results of structural model analysis show that customer-perceived child delight and customer engagement in robot services have direct and indirect effects on customer happiness through the enhancement of family emotional bonding. Customer happiness positively affects customer citizenship behavior and mediates the relationship between family emotional bonding and customer citizenship behavior. The study provides guidance for using robotics to promote the happiness of customers and prosperity of restaurants.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"53 ","pages":"Article 101273"},"PeriodicalIF":7.3,"publicationDate":"2024-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141463803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Causes of group package tour member hassles (GPT-MHs): Scale development and validation 旅行团成员烦恼（GPT-MHs）的原因：量表开发与验证

IF 7.3 2区管理学

Tourism Management Perspectives Pub Date : 2024-06-27 DOI: 10.1016/j.tmp.2024.101272

Tien-Ming Cheng, Wei-Hsiang Lien, Yu-Ling Chang

引用次数: 0