Xiaoting Chi , Bin Zhang , Chengcai Tang , Heng Zhou , Heesup Han
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引用次数: 0
Abstract
With the ski tourism in continual recovery, ski destination performance and ski tourists' experience quality have become significant concerns for ski tourism attractiveness and competitiveness. This study employed qualitative and quantitative methods to identify the comprehensive ski destination attractiveness indicators (SDAIs), including psychometric semi-structured interviews, the Delphi technique, and three types of importance-performance analyses (IPAs). Considering the differences in tourist perceptions and behaviors before and after the pandemic, two separate IPAs were conducted for a comparative evaluation. The survey respondents were ski tourists in China and South Korea. The SDAIs included 13 dimensions, and the results of IPAs revealed compelling differences in ski tourists' perceptions concerning the importance and performance of SDAIs. This study provided significant theoretical and managerial guidance for improving both ski destination attractiveness and ski travel experience.
期刊介绍:
Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.