Tourism Management Perspectives最新文献

Customer loyalty in transition: A longitudinal meta-analysis of direct antecedents in the hospitality industry 转型中的顾客忠诚度：酒店行业直接前因的纵向元分析

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-20 DOI: 10.1016/j.tmp.2026.101454

Raphaela Reitenberger , Doreén Pick , Tobias Marx

{"title":"Customer loyalty in transition: A longitudinal meta-analysis of direct antecedents in the hospitality industry","authors":"Raphaela Reitenberger , Doreén Pick , Tobias Marx","doi":"10.1016/j.tmp.2026.101454","DOIUrl":"10.1016/j.tmp.2026.101454","url":null,"abstract":"<div><div>In an increasingly competitive hospitality landscape, customer loyalty remains a key driver of long-term success. While many studies have explored its antecedents, the findings are often fragmented due to differing methods, contexts and timeframes. This meta-analysis addresses that gap by synthesizing results from 169 empirical studies published between January 2000 and September 2024, offering a comprehensive and time-sensitive understanding of what drives loyalty in the hospitality industry.</div><div>We distinguish between two periods: a phase of relative economic stability (2000–2019) and a period marked by multiple global crises (2020–2024). By applying and extending theoretical models, we identify the key variables that directly influence different types of loyalty. Effect sizes are calculated and compared and potential moderators, such as macroeconomic indicators (e.g., inflation, GDP) and cultural dimensions (e.g., power distance), are systematically examined.</div><div>The findings show that in stable times, emotional connection plays a central role in fostering loyalty. In contrast, during periods of crisis, rational factors such as switching costs become more prominent. Both cultural and economic conditions significantly shape the impact of these drivers.</div><div>Our study contributes to a deeper, more nuanced understanding of loyalty development under shifting global conditions. The results not only advance cross-cultural and longitudinal loyalty research, but also offer concrete guidance for designing adaptive, crisis-resilient loyalty strategies in the international hospitality sector.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"61 ","pages":"Article 101454"},"PeriodicalIF":6.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146777280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Enchantment of heritage festivals: How brand authenticity and pop culture involvement affect tourists' sense of place 遗产节日的魅力：品牌真实性和流行文化介入如何影响游客的地方感

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-09 DOI: 10.1016/j.tmp.2026.101453

Yu Wu, Jing Wang, Binli Tang, Yang Cui

引用次数: 0

Critical tourism studies in business journals 商业期刊中的关键旅游研究

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-09 DOI: 10.1016/j.tmp.2026.101456

Paolo Mura , Heather Jeffrey , Martin Sposato

引用次数: 0

“We got you!”: Determinants of attention-grabbing short tourism video titles—Evidence from Douyin in China “我们抓到你了！”：吸引眼球的旅游短视频标题的决定因素——来自中国抖音的证据

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-19 DOI: 10.1016/j.tmp.2026.101458

Chengyuan Zhang , Bingqing Zhao , Cuicui Yu , Shouyang Wang , Xiaokong Zhang

{"title":"“We got you!”: Determinants of attention-grabbing short tourism video titles—Evidence from Douyin in China","authors":"Chengyuan Zhang , Bingqing Zhao , Cuicui Yu , Shouyang Wang , Xiaokong Zhang","doi":"10.1016/j.tmp.2026.101458","DOIUrl":"10.1016/j.tmp.2026.101458","url":null,"abstract":"<div><div>The impact of titles, a crucial textual element on short video platforms, on user engagement remains underexplored. This study introduces communication and persuasion theory to create a framework identifying how video titles capture user attention, focusing on four key attributes: information style, hashtag, text readability, and keywords. An empirical analysis of 32,370 short tourism videos from 122 scenic locations reveals that using exclamatory and interrogative sentences, negative keywords, and longer titles substantially enhance user engagement. Conversely, the inclusion of positive keywords, internet memes, and excessive hashtags may diminish users' propensity to interact. Additionally, by integrating reinforcement theory, the study develops a strategy–feedback–adjustment–enhancement closed-loop analysis framework that explains how content creators dynamically refine their title formulation strategies based on user feedback. This study addresses a gap in short tourism video title strategies and guides content creators in building sustainable digital influence.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"61 ","pages":"Article 101458"},"PeriodicalIF":6.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147398064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“Virtual” humans but “real” emotions? The impact of emotional expression of virtual influencers on users' attitudes toward tourist destinations “虚拟的”人类，但“真实的”情感？虚拟网红的情感表达对用户旅游目的地态度的影响

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-21 DOI: 10.1016/j.tmp.2026.101457

Sihong Li , Xiqing Han , Huawei Liu , Min Zhang

{"title":"“Virtual” humans but “real” emotions? The impact of emotional expression of virtual influencers on users' attitudes toward tourist destinations","authors":"Sihong Li , Xiqing Han , Huawei Liu , Min Zhang","doi":"10.1016/j.tmp.2026.101457","DOIUrl":"10.1016/j.tmp.2026.101457","url":null,"abstract":"<div><div>Virtual influencers (VIs), who leverage artificial intelligence technologies, have endowed destination marketing in the tourism industry with novel technical means and opportunities. Compared to human influencers, VI-based destination marketing offers advantages such as enhanced reputation management, lower operational costs, and long-term sustainability. However, it also faces key challenges, including limited sensory and emotional capacity, reduced credibility, and weaker endorsement effectiveness. To magnify the advantages and diminish the disadvantages, this study proposes a triadic mechanism based on VI-, user-, and destination-related factors, and examines its impact on the effectiveness of VI destination marketing. Specifically, a study based on comment analysis (Pilot Study) and two scenario-based studies (Studies 1 and 2) provided sufficient evidence to suggest that VI emotional expression positively influences users' destination attitude, and this influence is mediated through user empathy toward VIs. In addition, a moderated mediation analysis revealed that destination type influences the moderating effect of an individual's sense of power on the relationship between VI emotional expression and user empathy toward VIs. The theoretical model emphasizes the applicability of emotional contagion theory to the relationship between VIs and social media users, demonstrates triadic interaction effects, and offers crucial managerial insights into VI destination marketing.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"61 ","pages":"Article 101457"},"PeriodicalIF":6.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146778883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Designing for Co-created, memorable experiences in sustainable wine tourism: The moderating roles of eco-certification confusion and offering type 可持续葡萄酒旅游中共同创造、难忘体验的设计：生态认证混淆和提供类型的调节作用

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-01-12 DOI: 10.1016/j.tmp.2025.101443

Francois Durrieu , Frederic Ponsignon , David A. Jaud , Prof. Thierry Lorey

{"title":"Designing for Co-created, memorable experiences in sustainable wine tourism: The moderating roles of eco-certification confusion and offering type","authors":"Francois Durrieu , Frederic Ponsignon , David A. Jaud , Prof. Thierry Lorey","doi":"10.1016/j.tmp.2025.101443","DOIUrl":"10.1016/j.tmp.2025.101443","url":null,"abstract":"<div><div>This article examines how and when design characteristics (relational authenticity and visitor participation) influence word-of-mouth recommendations by co-creating memorable experiences in sustainable wine tourism. It also investigates the moderating effects of (1) visitor confusion about ecological certifications and (2) the type of wine tourism offering. Drawing on the S-O-R framework, we developed and tested six hypotheses using field survey data collected at three sustainability-oriented wine tourism sites offering distinct experiences. We found that experience memorability mediates the relationship between design characteristics and visitor recommendations. Moreover, eco-certification confusion and offering type partially moderate the effects of design characteristics on memorability. This study contributes to wine tourism research by: (1) identifying key design characteristics that enable the co-creation of a memorable experience and drive positive word-of-mouth; (2) demonstrating that eco-certification confusion amplifies the impact of relational authenticity on memorability; and (3) suggesting that different offerings require different design choices.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"61 ","pages":"Article 101443"},"PeriodicalIF":6.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145950280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

How is a regional wine destination constructed? Exploring storytelling through stakeholder narratives in Yoichi-Niki, Japan 一个地区葡萄酒目的地是如何构建的？在日本Yoichi-Niki，通过利益相关者叙事探索故事

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-03-01 Epub Date: 2026-02-03 DOI: 10.1016/j.tmp.2026.101455

Eetu-Antti Hartikainen , Viktoria Murskaja

{"title":"How is a regional wine destination constructed? Exploring storytelling through stakeholder narratives in Yoichi-Niki, Japan","authors":"Eetu-Antti Hartikainen , Viktoria Murskaja","doi":"10.1016/j.tmp.2026.101455","DOIUrl":"10.1016/j.tmp.2026.101455","url":null,"abstract":"<div><div>This study examines the relationship between storytelling, regional realities, and the development of wine tourism in Yoichi and Niki, two neighbouring towns in Hokkaido Prefecture, Japan. Yoichi-Niki wine tourism, located on the peripheries of the global wine world, requires the imagination and creation of shared socio-cultural meanings by a multitude of actors in order to be realised. Through a multimodal approach combining interviews, participant observation, and videography, local stakeholders were engaged as co-researchers to explore the narrative construction of the Yoichi-Niki wine destination. As a result, five themes were identified. They form an overarching narrative of the Yoichi-Niki winescape, which is also reflected in the supplementary research video. The research highlights the necessity for deeper consideration of stakeholder perspectives and the current limitations shaping wine tourism. A contrast was identified between the region's potential for wine and culinary tourism and the current lack of human capital, infrastructure, and coordination. Collaborations between and within Yoichi and Niki present both opportunities and tensions in shaping a cohesive destination image. By focusing on an emerging wine region in East Asia, this research contributes to underexplored geographies in wine tourism literature. The theoretical contribution comes particularly from the exploration of local relational dynamics and their effect on tourism development, an aspect which has garnered less attention in tourism research, particularly in the context of Japan. The study also unveils storytelling as a central socio-cultural infrastructure. Additionally, it introduces methodological innovation through integrated videography and offers practical insights for sustainable wine tourism development and rural revitalisation in ageing societies.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"61 ","pages":"Article 101455"},"PeriodicalIF":6.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146109859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Identifying and measuring destination attributes contributing to cultural tourism experience 识别和测量有助于文化旅游体验的目的地属性

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-01-01 Epub Date: 2025-12-12 DOI: 10.1016/j.tmp.2025.101444

Ganghua Chen , Shengdong Hong , Zongkun Guo , Songshan Huang

引用次数: 0

The nexus between local food tourism events and social sustainability: Future prospects and priorities 当地美食旅游活动与社会可持续性之间的关系：未来前景和优先事项

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-01-01 Epub Date: 2025-11-24 DOI: 10.1016/j.tmp.2025.101430

Alicia Orea-Giner , Francesc Fusté-Forné , Louise Todd , Eerang Park

{"title":"The nexus between local food tourism events and social sustainability: Future prospects and priorities","authors":"Alicia Orea-Giner , Francesc Fusté-Forné , Louise Todd , Eerang Park","doi":"10.1016/j.tmp.2025.101430","DOIUrl":"10.1016/j.tmp.2025.101430","url":null,"abstract":"<div><div>Food has increasingly taken a central role in events and festivals, and its significance in tourism has been well documented through various social and cultural perspectives. However, our understanding and the available research evidence regarding the substantial roles, contributions, and challenges of food tourism events, particularly in relation to social sustainability, remain limited. To accurately assess the development of research on food tourism events and those through the lens of social sustainability, a bibliometric analysis was conducted on studies published from 1983 to 2025, followed by a systematic literature review. The findings reveal five evolving research themes in the field: (1) food event-based experiences and tourist behavioural dynamics; (2) cultural heritage, authenticity, and embodied experiences; (3) socio-economic systems and stakeholder governance; (4) tourist profiles, motivations, and segmentation; and (5) regenerative practices and sustainability transitions. Future research prospects are explored through the in-depth review of the five progressing research themes.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"60 ","pages":"Article 101430"},"PeriodicalIF":6.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145580370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Can generative artificial intelligence enhance brand performance in tourism? A mixed-methods study integrating service-dominant logic, social exchange theory, and uncanny valley theory 生成式人工智能能否提升旅游品牌绩效？融合服务主导逻辑、社会交换理论、恐怖谷理论的混合方法研究

IF 6.9 2区管理学

Tourism Management Perspectives Pub Date : 2026-01-01 Epub Date: 2025-12-30 DOI: 10.1016/j.tmp.2025.101442

Arunangshu Giri , Dipanwita Chakrabarty , Weng Marc Lim , Sachin Kumar Mangla , Linda D. Hollebeek

{"title":"Can generative artificial intelligence enhance brand performance in tourism? A mixed-methods study integrating service-dominant logic, social exchange theory, and uncanny valley theory","authors":"Arunangshu Giri , Dipanwita Chakrabarty , Weng Marc Lim , Sachin Kumar Mangla , Linda D. Hollebeek","doi":"10.1016/j.tmp.2025.101442","DOIUrl":"10.1016/j.tmp.2025.101442","url":null,"abstract":"<div><div>Generative artificial intelligence (GAI) holds transformative potential for the tourism industry, though its effects on brand performance, a critical driver of competitive advantage, remain underexplored. This study investigates the impact of GAI on brand performance in tourism, drawing on service-dominant (S-D) logic, social exchange theory, and uncanny valley theory as theoretical lenses and employing a mixed-methods approach involving interviews and surveys. Qualitative themes include GAI service design, GAI service expectation, tourist engagement, and brand performance, which collectively provide a comprehensive view of GAI’s role in tourism. Quantitative results further reveal that GAI positively influences brand performance, which evidences its impact in tourism, and that anthropomorphism moderates tourist engagement, such that GAI with greater humanlike attributes engages tourists more effectively. In turn, these insights enrich the tourism literature and offer practical guidance for tourism managers in developing future strategies involving GAI.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"60 ","pages":"Article 101442"},"PeriodicalIF":6.9,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145883773","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0