Tourism Management Perspectives最新文献

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Giving face or not losing face? The effect of AI service robot politeness strategy on value co-creation in hospitality 给面子还是不丢脸?AI服务机器人礼貌策略对酒店价值共创的影响
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-05-05 DOI: 10.1016/j.tmp.2025.101370
Yu Wang , Xiuli Zhong , Wenlong Mu
{"title":"Giving face or not losing face? The effect of AI service robot politeness strategy on value co-creation in hospitality","authors":"Yu Wang ,&nbsp;Xiuli Zhong ,&nbsp;Wenlong Mu","doi":"10.1016/j.tmp.2025.101370","DOIUrl":"10.1016/j.tmp.2025.101370","url":null,"abstract":"<div><div>Politeness has been widely incorporated into AI-driven etiquette systems. Drawing on <em>face</em> concept, <em>guanxi</em> model, and <em>li</em> code, this study explores the effect of politeness strategy on value co-creation (VCC). Three between-subject experiments investigated the relationship between politeness strategies and VCC and the mediating role of customer commitment (CC). The moderating effect of the robot type and anthropomorphism role is examined. Our paper finds that AI service robots using positive politeness led to greater customer VCC than those using negative politeness, with CC mediating this effect. Furthermore, we find the positive (vs. negative) politeness strategy increases VCC when humanoid (vs. non-humanoid) robots are employed and when they are anthropomorphized as friends (vs. servants). Our findings extend the relationship between the robot's interaction strategies and customer VCC with important theoretical contributions. A simplified guide for hospitality managers to optimize the communication strategies of AI service robots is discussed.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"58 ","pages":"Article 101370"},"PeriodicalIF":7.3,"publicationDate":"2025-05-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143905922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the psychological restoration of tourists in natural and cultural destinations: The moderating roles of novelty and familiarity 游客在自然文化旅游目的地的心理修复:新奇性和熟悉性的调节作用
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-25 DOI: 10.1016/j.tmp.2025.101362
Rui Cui , Sadaf Farahani (Vina Wang) , Yihua Xie , Xiaozhou He
{"title":"Exploring the psychological restoration of tourists in natural and cultural destinations: The moderating roles of novelty and familiarity","authors":"Rui Cui ,&nbsp;Sadaf Farahani (Vina Wang) ,&nbsp;Yihua Xie ,&nbsp;Xiaozhou He","doi":"10.1016/j.tmp.2025.101362","DOIUrl":"10.1016/j.tmp.2025.101362","url":null,"abstract":"<div><div>This study, grounded in the Attention Restoration Theory, examines the relationship among perceived destination restorative quality, restorative effect, and revisit intentions. It particularly assesses how this relationship is moderated by novelty and familiarity in natural and cultural destinations. Utilizing partial least squares (PLS) analysis, it uncovers that novelty negatively moderates the relationship between perceived destination restorative quality and restorative effect in natural settings, while familiarity moderates non-significantly. In contrast, both factors positively moderate this relationship in cultural contexts. Moderated mediation analysis reveals that in natural environments, both factors negatively moderated the relationship, while in cultural environments, familiarity positively moderated but novelty exerted no effect. Findings theoretically contribute to introducing novelty and familiarity to deeply understand the restorative mechanisms in different environments, thus improving tourism psychology and tourist behavior research.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101362"},"PeriodicalIF":7.3,"publicationDate":"2025-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143869581","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Effects of Weather and air quality on travel behavior 天气和空气质量对出行行为的影响
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-23 DOI: 10.1016/j.tmp.2025.101366
Hae Jin Hwang , Yoo Ri Kim , Sangwon Park , Namho Chung
{"title":"Effects of Weather and air quality on travel behavior","authors":"Hae Jin Hwang ,&nbsp;Yoo Ri Kim ,&nbsp;Sangwon Park ,&nbsp;Namho Chung","doi":"10.1016/j.tmp.2025.101366","DOIUrl":"10.1016/j.tmp.2025.101366","url":null,"abstract":"<div><div>This study examines the impact of weather and air quality on tourist movement in Jeju Island, emphasizing the role of environmental factors in destination choice. Using multiple data sources and the Spatial Durbin Model (SDM), the analysis explores spatial-temporal relationships between environmental conditions and travel behavior. Results indicate that average temperature and wind speed positively influence tourist movement, while precipitation and PM2.5 have no significant effects. However, PM10 negatively affects travel behavior, suggesting that visible pollutants deter tourists due to perceived health risks. The study also identifies spatial spillover effects, where tourists favor areas with better environmental conditions, reducing visitation to adjacent regions with poorer air quality. These findings underscore the importance of integrating environmental data into tourism planning. By demonstrating how environmental factors shape tourist decisions, this research provides practical insights for destination management and contributes to sustainable tourism strategies.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101366"},"PeriodicalIF":7.3,"publicationDate":"2025-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143863831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Last chance tourism: A systematic literature review and future research directions 最后机会旅游:系统文献综述及未来研究方向
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-21 DOI: 10.1016/j.tmp.2025.101361
Belinda Barton , Edmund Goh
{"title":"Last chance tourism: A systematic literature review and future research directions","authors":"Belinda Barton ,&nbsp;Edmund Goh","doi":"10.1016/j.tmp.2025.101361","DOIUrl":"10.1016/j.tmp.2025.101361","url":null,"abstract":"<div><div>As last-chance tourism (LCT) gains prominence as a significant research domain, inherent challenges include limited destination lifespans and unsustainable visitor surges. The increasing tourism demand at LCT sites often exceeds carrying capacity, accelerating environmental and cultural degradation, which necessitates a stronger theoretical foundation for researchers and managers. Despite the growing body of research, fragmentation persists, highlighting the need for a systematic synthesis to consolidate knowledge and guide future research in the LCT domain. This study conducts the first systematic review of the LCT literature, synthesizing 25 articles from 13 reputed tourism and hospitality journals. Using a two-step thematic analysis with Excel and NVivo, this review mitigates method bias and enhances objectivity. The findings reveal four key thematic areas: 1) LCT definitions; 2) Theoretical frameworks and research methods employed; 3) Locations and contexts studied; and 4) Motivations for LCT research. To strengthen methodological rigour, this review integrates Covidence software, enhancing screening reliability with an interrater agreement (Cohen's Kappa 0.535). This systematic review paper identifies gaps in LCT conceptualisation, visitor behaviour theories, and sustainability models, proposing new directions for research development. It also provides practical implications and opportunities for destination managers, highlighting strategies to balance visitor demand and conservation efforts. Ultimately, this review advances LCT scholarship by offering a structured research agenda, encouraging interdisciplinary engagement, and broadening theoretical perspectives on sustainable tourism.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101361"},"PeriodicalIF":7.3,"publicationDate":"2025-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143854687","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the legitimacy landscape of the right to tourism 考察旅游权的合法性景观
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-19 DOI: 10.1016/j.tmp.2025.101365
Valeriya Radomskaya , Abhishek Singh Bhati
{"title":"Examining the legitimacy landscape of the right to tourism","authors":"Valeriya Radomskaya ,&nbsp;Abhishek Singh Bhati","doi":"10.1016/j.tmp.2025.101365","DOIUrl":"10.1016/j.tmp.2025.101365","url":null,"abstract":"<div><div>Discourses on the legitimacy of the right to tourism are often characterized by complexity and polarization. This study provides an in-depth examination of this discourse, grounded in institutional theory. We present a novel synthesis of key legitimacy perspectives, identifying eight distinct legitimization approaches: nested, purist, discretionary, ethical, social, vulnerability, precautionary, and multilateral. Rather than advocating for or against the right to tourism, this research focuses on understanding the diverse legitimization strategies employed to support differing positions. Furthermore, we introduce a multi-faceted legitimacy framework for assessing legitimacy judgments in tourism policymaking. This framework establishes a spectrum of legitimacy, highlighting a shift from reliance on basic legitimacy considerations toward more nuanced approaches in contemporary debates. We emphasize the importance of achieving at least intermediate levels of legitimacy to ensure long-term policy acceptance and sustainable tourism outcomes. The findings offer valuable insights for policymakers seeking to develop nuanced and legitimacy-conscious approaches to tourism governance.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101365"},"PeriodicalIF":7.3,"publicationDate":"2025-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143850750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Generational differences in adopting AI-generated travel advice: What drives trust and reduces resistance? 采用人工智能生成的旅行建议的代际差异:是什么推动信任并减少阻力?
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-15 DOI: 10.1016/j.tmp.2025.101364
Siamak Seyfi , Changkyu Lee , Yunkyoung Jo , Myung Ja Kim
{"title":"Generational differences in adopting AI-generated travel advice: What drives trust and reduces resistance?","authors":"Siamak Seyfi ,&nbsp;Changkyu Lee ,&nbsp;Yunkyoung Jo ,&nbsp;Myung Ja Kim","doi":"10.1016/j.tmp.2025.101364","DOIUrl":"10.1016/j.tmp.2025.101364","url":null,"abstract":"<div><div>The adoption of Generative Artificial Intelligence (GAI) in tourism is expanding, yet significant generational differences remain in its acceptance for travel planning and decision-making. This study, drawing on the theoretical lens of innovation resistance and generation theory, examines how generational attitudes toward technology shape perceptions of barriers to GAI adoption in tourism experiences. Using data from South Korea and the United States, the research employs Structural Equation Modeling (PLS-SEM), multi-group analysis (MGA), and fuzzy-set Qualitative Comparative Analysis (fsQCA) to uncover generational disparities in GAI acceptance. Findings reveal distinct challenges faced by different age groups, emphasizing that trust, usability, and perceived risks influence adoption patterns differently across cohorts. The study contributes to the growing theoretical discourse on GAI adoption in tourism and provides practical insights for tailoring GAI solutions to enhance user acceptance and satisfaction across generations.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101364"},"PeriodicalIF":7.3,"publicationDate":"2025-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143830368","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corrigendum to “Estimating public preferences for thalassotherapy centers using a choice experiment” [Tourism Management Perspectives Volume 50, January 2024, 101214] “使用选择实验估计公众对丘脑治疗中心的偏好”的更正[旅游管理展望第50卷,2024年1月,101214]
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-14 DOI: 10.1016/j.tmp.2025.101363
Gi-Young Chae , Chul-Yong Lee
{"title":"Corrigendum to “Estimating public preferences for thalassotherapy centers using a choice experiment” [Tourism Management Perspectives Volume 50, January 2024, 101214]","authors":"Gi-Young Chae ,&nbsp;Chul-Yong Lee","doi":"10.1016/j.tmp.2025.101363","DOIUrl":"10.1016/j.tmp.2025.101363","url":null,"abstract":"","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101363"},"PeriodicalIF":7.3,"publicationDate":"2025-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143912602","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ski tourism and destination attractiveness: Two separate importance-performance analyses before and after the pandemic in Korean and Chinese markets 滑雪旅游和目的地吸引力:疫情前后韩国和中国市场的两个独立的重要性绩效分析
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-08 DOI: 10.1016/j.tmp.2025.101360
Xiaoting Chi , Bin Zhang , Chengcai Tang , Heng Zhou , Heesup Han
{"title":"Ski tourism and destination attractiveness: Two separate importance-performance analyses before and after the pandemic in Korean and Chinese markets","authors":"Xiaoting Chi ,&nbsp;Bin Zhang ,&nbsp;Chengcai Tang ,&nbsp;Heng Zhou ,&nbsp;Heesup Han","doi":"10.1016/j.tmp.2025.101360","DOIUrl":"10.1016/j.tmp.2025.101360","url":null,"abstract":"<div><div>With the ski tourism in continual recovery, ski destination performance and ski tourists' experience quality have become significant concerns for ski tourism attractiveness and competitiveness. This study employed qualitative and quantitative methods to identify the comprehensive ski destination attractiveness indicators (SDAIs), including psychometric semi-structured interviews, the Delphi technique, and three types of importance-performance analyses (IPAs). Considering the differences in tourist perceptions and behaviors before and after the pandemic, two separate IPAs were conducted for a comparative evaluation. The survey respondents were ski tourists in China and South Korea. The SDAIs included 13 dimensions, and the results of IPAs revealed compelling differences in ski tourists' perceptions concerning the importance and performance of SDAIs. This study provided significant theoretical and managerial guidance for improving both ski destination attractiveness and ski travel experience.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101360"},"PeriodicalIF":7.3,"publicationDate":"2025-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143791634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do virtual makeovers achieve a better trip? The role of tourists' photo editing and sharing behavior in experience evaluation and memorability 虚拟化妆能让旅行更愉快吗?游客的照片编辑与分享行为在体验评价与记忆中的作用
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-04-01 DOI: 10.1016/j.tmp.2025.101359
Ningqiao Li , Fang Meng , Xiaonan Zhang , Bi Yang
{"title":"Do virtual makeovers achieve a better trip? The role of tourists' photo editing and sharing behavior in experience evaluation and memorability","authors":"Ningqiao Li ,&nbsp;Fang Meng ,&nbsp;Xiaonan Zhang ,&nbsp;Bi Yang","doi":"10.1016/j.tmp.2025.101359","DOIUrl":"10.1016/j.tmp.2025.101359","url":null,"abstract":"<div><div>Tourists' photo editing behavior has increasingly become an integral part in their travel activities, yet it has received limited research attention. This study aims to examine the impact of photo editing on tourists' experience evaluation and memorability, as well as the underlying mechanism of emotional arousal and the moderating effect of photo sharing on social media. This study employed one pre-study survey and four empirical experiments across different tourism settings (e.g., beach town, restaurant). The findings reveal that photo editing significantly improves tourists' overall evaluation and perceived memorability of the experience through heightened emotional arousal. Moreover, the effect of photo editing via emotional arousal is attenuated when people share photos on social media. This study enriches the theoretical understanding of tourist experiences mediated by photo editing technologies and updates the tourist gaze framework, while also offering valuable practical insights for hospitality businesses and destination marketers.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101359"},"PeriodicalIF":7.3,"publicationDate":"2025-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143738076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Social entrepreneurship in tourism: A framework-based scoping review and research agenda 旅游业中的社会企业家精神:基于框架的范围审查和研究议程
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2025-03-12 DOI: 10.1016/j.tmp.2025.101351
Richard S. Aquino , Karla A. Boluk
{"title":"Social entrepreneurship in tourism: A framework-based scoping review and research agenda","authors":"Richard S. Aquino ,&nbsp;Karla A. Boluk","doi":"10.1016/j.tmp.2025.101351","DOIUrl":"10.1016/j.tmp.2025.101351","url":null,"abstract":"<div><div>While tourism social entrepreneurship (TSE) has been gaining the interest of tourism scholars, little is known about the extent of knowledge on TSE and how understanding this phenomenon may be advanced. To address these gaps, we conducted a framework-based scoping review of academic publications (<em>N</em> = 190) on this topic published from 2006 to 2023. We operationalised <span><span>Gartner's (1985)</span></span> framework for new venture creation comprising four dimensions namely <em>individuals</em>, <em>organisations</em>, <em>environment</em>, and <em>processes</em>, which we have extended to include a fifth dimension on <em>impacts</em> to further reflect the societal value of TSE. We found that knowledge of TSE is centred on <em>processes</em>, indicating a strong focus on the supply side of this tourism development approach and signalling critical knowledge gaps especially on <em>individuals</em> and <em>impacts</em> of TSE. We propose a conceptual model that shows the complexity and multidimensionality of TSE. Finally, we contribute a research agenda to advance knowledge of TSE.</div></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":"57 ","pages":"Article 101351"},"PeriodicalIF":7.3,"publicationDate":"2025-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143601761","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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