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Tourism Management Perspectives最新文献

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Understanding nostalgia in historical and cultural districts: What can we learn from documentaries? 了解历史文化街区的乡愁：我们能从纪录片中学到什么？
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-09-06 DOI: 10.1016/j.tmp.2024.101302
{"title":"Understanding nostalgia in historical and cultural districts: What can we learn from documentaries?","authors":"","doi":"10.1016/j.tmp.2024.101302","DOIUrl":"10.1016/j.tmp.2024.101302","url":null,"abstract":"<div><p>Nostalgia is vital in fostering emotional connections between tourists and places by symbolizing and consolidating individuals' collective memory. This paper considers 60 historical and cultural districts from the China Central Television documentary series <em>Nostalgia in Mind</em> to investigate nostalgia. We specifically introduce place narratives and analyze the dimensions and connotations of nostalgia culture. Our empirical results reveal four dimensions associated with nostalgia, namely time, space, memory, and emotion. In addition, we explore various factors affecting nostalgia (e.g., nostalgia subjects, nostalgia carriers, nostalgia touchpoints, and nostalgia emotions), which further shape historical and cultural districts' nostalgia culture. To better understand this type of culture, we build a theoretical framework along the dimensions of instrumental–expressive and concrete–abstract. This framework contributes to a richer understanding of the nature and impact of nostalgia and serves as a reference for tourism destination marketing and management of historical and cultural districts in an urbanization context.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142147872","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of Default Options on Tourist Intention Post Tourism Chatbot Failure: The Role of Service Recovery and Emoticon 旅游聊天机器人失败后默认选项对游客意向的影响：服务恢复和表情符号的作用
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-09-01 DOI: 10.1016/j.tmp.2024.101299
{"title":"The Impact of Default Options on Tourist Intention Post Tourism Chatbot Failure: The Role of Service Recovery and Emoticon","authors":"","doi":"10.1016/j.tmp.2024.101299","DOIUrl":"10.1016/j.tmp.2024.101299","url":null,"abstract":"<div><p>Chatbot service failures are inevitable in tourism and hospitality, how chatbot service recovery retains tourists is an issue that cannot be ignored. The nudging effect of default options on consumers' behavior has been demonstrated in marketing. Whether default options can be as a powerful tool for service failure recovery is underexplored. Thus, this study aims to explore whether the default option can improve tourists' willingness to continue using the chatbot after service failure. Hypotheses were tested using three experiments, results showed that the opt-out default option can increase higher tourists' continuous use intention by decreasing tourists' affective effort. This effect is moderated by service recovery and emoticon. Specifically, opt-out default option is more effective to improve continuous usage intention when using informational help and pleading emoticon. These findings enriched theories on chatbot service failure and recovery and provide insight for default options using in chatbot under tourism and hospitality industry.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142099675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The role of regional LGBTQI+ festivals and events in promoting social movements: A local stakeholder perspective 地区性 LGBTQI+ 节庆和活动在促进社会运动中的作用：地方利益相关者的视角
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-09-01 DOI: 10.1016/j.tmp.2024.101300
{"title":"The role of regional LGBTQI+ festivals and events in promoting social movements: A local stakeholder perspective","authors":"","doi":"10.1016/j.tmp.2024.101300","DOIUrl":"10.1016/j.tmp.2024.101300","url":null,"abstract":"<div><p>Festivals and events can foster a collective sense of purpose and foster shared commitment to a cause by engaging the numerous and diverse stakeholders necessary for the organisation and running of these events. It is from this stakeholder perspective that this paper explored how LGBTQI+ events can help regional communities resist marginalisation and become advocates for social movements. Interviews with ten key stakeholders involved in the planning and implementation of the Broken Heel festival in Broken Hill and the fabALICE Festival in Alice Springs, identified four overarching themes: resisting marginalisation; places of identity; value of inclusion; and emerging tensions. These themes provide important insights into the role and effect of regional LGBTQI+ festivals on local communities and suggests areas for future research and advocacy.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000837/pdfft?md5=41aca1ec669bb09e6956036fac21ad06&pid=1-s2.0-S2211973624000837-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142099676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Family travel as an educational experience: Revealing multi-level Parents' perceived value through a family systems approach 将家庭旅行作为一种教育体验：通过家庭系统方法揭示家长的多层次感知价值
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-09-01 DOI: 10.1016/j.tmp.2024.101301
{"title":"Family travel as an educational experience: Revealing multi-level Parents' perceived value through a family systems approach","authors":"","doi":"10.1016/j.tmp.2024.101301","DOIUrl":"10.1016/j.tmp.2024.101301","url":null,"abstract":"<div><p>Family travel has experienced significant growth in recent years, with an increasing emphasis on its educational benefits for children. However, limited research comprehensively reveals these benefits from the perspective of perceived value, considering children's diverse roles in various social contexts. Employing a family systems approach, this study interviewed 35 parents to investigate their perceived educational value of family travel for their children across three levels: the individual level (children's roles as individuals), the family level (children's roles within the family), and the societal level (children's roles within social contexts outside the family). Employing a hybrid thematic analysis, this study uncovers six overarching themes across these three levels. It is concluded that family travel holds significant personal and interpersonal educational value for children, which is both transferable and developmental in nature. This study contributes to a multi-level understanding of the educational value of family travel for children, offering insights for developing educational family travel products.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142136276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Creating a softening cultural-landscape to enhance tourist experiencescapes: The case of Lu Village 打造软化文化景观，提升旅游体验景观：鲁村案例
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-29 DOI: 10.1016/j.tmp.2024.101245
{"title":"Creating a softening cultural-landscape to enhance tourist experiencescapes: The case of Lu Village","authors":"","doi":"10.1016/j.tmp.2024.101245","DOIUrl":"10.1016/j.tmp.2024.101245","url":null,"abstract":"<div><p>Tourist destination management involves many resources, including local culture and landscape but rarely are both considered together. To address this deficiency this study focused on the visual softening of a Chinese traditional village to enhance visitor experiences by planting vegetation consistent with cultural and heritage principles. It does so by using empirical data from the case study site of Lu Village in China. The study is directed toward explaining how a fusion of nature possessing cultural values might visually improve a village destination to make it more attractive for tourists. It represents a little explored aspect of the policy of “cultural consumption” currently espoused by the Chinese authorities, yet one that is low cost for Chinese villages. However, application of the policy requires planning of routes, locations, and messaging to provide information for tourists and maintain privacy for residents. The required consultative process may enhance senses of village cohesion.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S221197362400028X/pdfft?md5=288bcef354606683daae29a56c0467c5&pid=1-s2.0-S221197362400028X-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142088424","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Please don't go: Gendered formal and informal tools for talent retention in hospitality from an organizational social capital approach 请别走从组织社会资本的角度看酒店业留住人才的正式和非正式工具的性别化问题
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-27 DOI: 10.1016/j.tmp.2024.101297
{"title":"Please don't go: Gendered formal and informal tools for talent retention in hospitality from an organizational social capital approach","authors":"","doi":"10.1016/j.tmp.2024.101297","DOIUrl":"10.1016/j.tmp.2024.101297","url":null,"abstract":"<div><p>Hospitality sector is currently facing a “war for talent” because of the exodus of professionals after the pandemic. The aim of this research is to identify the presence of gender-specific employment strategies for retaining talent within the hospitality sector, from an organizational social capital perspective. Thematic analysis was conducted based on 31 in-depth interviews with managers from different-sized hospitality organizations (15 men, 16 women). Results shows that employment practices tend to focus more on attracting talent rather than retaining it. The study emphasizes how sector characteristics, especially company size, play a crucial role in shaping both formal and informal talent retention tools, emphasizing the need for gender-specific tailoring. Additionally, gender differences in fragile trust and associability could contribute to the adoption of talent retention methods for female and male professionals. The originality of this study lies in its gender perspective, which has not always been considered in previous talent retention research.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S2211973624000801/pdfft?md5=0f0167a51267d7ef7ee3612b5c43049f&pid=1-s2.0-S2211973624000801-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142084222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Firm-level political risk and corporate investments in the hospitality and tourism industry: The moderating role of asset tangibility and corporate governance quality 公司层面的政治风险与酒店和旅游业的企业投资：资产有形性和公司治理质量的调节作用
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-24 DOI: 10.1016/j.tmp.2024.101290
{"title":"Firm-level political risk and corporate investments in the hospitality and tourism industry: The moderating role of asset tangibility and corporate governance quality","authors":"","doi":"10.1016/j.tmp.2024.101290","DOIUrl":"10.1016/j.tmp.2024.101290","url":null,"abstract":"<div><p>Firms in the hospitality and tourism (HT) industry need to continuously make capital investments to sustain their long-term growth. These investments occur under varying conditions, including levels of political risk. Hence, this study examines the effects of firm-level political risk on corporate investments of 251 U.S. HT over the period 2002–2022. It further explores the moderating role of asset tangibility and corporate governance. Using fixed-effect regression analyses, the study finds that firm-level political risk negatively impacts corporate investments in the HT industry. Results reveal that asset tangibility and ownership concentration help mitigate the negative effect of firm-level political risk, while institutional ownership exacerbates this negative effect. Given that corporate investments are the backbone of the sustainable growth of HT firms, this research provides important implications for policymakers and practitioners in their attempts to reduce the negative effect of political risk on corporate investments.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142048531","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Driving sustainable entrepreneurship: Institutional and psychological influences at the Macao food festival 推动可持续创业：澳门美食节的制度和心理影响
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-24 DOI: 10.1016/j.tmp.2024.101298
{"title":"Driving sustainable entrepreneurship: Institutional and psychological influences at the Macao food festival","authors":"","doi":"10.1016/j.tmp.2024.101298","DOIUrl":"10.1016/j.tmp.2024.101298","url":null,"abstract":"<div><p>This study examines the impact of institutional pressures on restaurant entrepreneurs' adoption of biodegradable cutlery and tableware at the Macao Food Festival. Through semi-structured interviews and thematic analysis with 30 entrepreneurs, the study reveals that despite the increasing demand for sustainability, entrepreneurs often prioritise other business concerns. However, findings highlight that implementing regulations at the food festival can create learning opportunities that influence entrepreneurs' psychological mechanisms, leading to a favourable attitude, intention and behaviour towards sustainable practice. Drawing on Institutional Theory and the Theory of Planned Behaviour, the study develops an Integrated Model of Institutions and Planned Actions, shedding light on the institutionalisation process. Additionally, the 5Ps typology captures the diverse range of entrepreneurial attitudes towards sustainable practices. These insights provide valuable implications for policymakers and practitioners seeking to promote sustainable entrepreneurship in the restaurant industry.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142048532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality interactions give rise to residents' desire to engage with tourists: A cognitive appraisal model 高质量的互动激发了居民与游客互动的欲望：认知评估模型
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-23 DOI: 10.1016/j.tmp.2024.101295
{"title":"Quality interactions give rise to residents' desire to engage with tourists: A cognitive appraisal model","authors":"","doi":"10.1016/j.tmp.2024.101295","DOIUrl":"10.1016/j.tmp.2024.101295","url":null,"abstract":"<div><p>The global tourism industry, a significant contributor to the world economy, often grapples with challenges related to the interactions between resident communities and tourists. This study, testing a cognitive appraisal theoretical model, explores how the quality of interactions (situation) between residents and tourists influences emotional solidarity (appraisal), which explains perceived emotions associated with tourists, and how these, in turn, affect residents' desire to engage in specific behaviors with tourists. Survey data were collected from a sample of Fijian residents (<em>N</em> = 407) in six tourism destinations using a mall-intercept method and analyzed using co-variance-based structural equation modelling. Of the 13 proposed hypotheses, nine were significant, with variances explained ranging from 17 to 48%. These findings make a meaningful contribution to the literature and present crucial insights and actionable strategies for tourist stakeholders.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142044342","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does a historical linguistic landscape influence tourists' behavioral intention? A mixed-method study 历史语言景观如何影响游客的行为意向？混合方法研究
IF 7.3 2区 管理学
Tourism Management Perspectives Pub Date : 2024-08-21 DOI: 10.1016/j.tmp.2024.101294
{"title":"How does a historical linguistic landscape influence tourists' behavioral intention? A mixed-method study","authors":"","doi":"10.1016/j.tmp.2024.101294","DOIUrl":"10.1016/j.tmp.2024.101294","url":null,"abstract":"<div><p>Although historical linguistic landscapes (HLLs) are vital at cultural heritage sites, little is known about their interactive relations with tourists. This study aims to apply a mixed method approach to explore the relationship between HLLs and tourists' behavioral intention. Using a case study of the Sotto Portico streets of Haikou, it is found that (i) the constructive authenticity of HLLs is positively related to behavioral intention; (ii) self-congruity and tourist involvement play multiple mediating roles between the constructive authenticity of HLLs and behavioral intention; and (iii) from Peirce's semiotic perspective, HLLs, its constructive authenticity, self-congruity, tourist involvement, and behavioral intention are five elements that establish two triadic relations. This study contributes to existing linguistic landscape literature by investigating causal and semiotic relationship between HLLs and behavioral intention. These findings also refine the contents of involvement theory and self-congruency theory. Implications for linguistic landscape development in heritage destinations are provided.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":7.3,"publicationDate":"2024-08-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142020881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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