Accessible tourist destinations: A bifactorial image model of perceived image

IF 6.9 2区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Tourism Management Perspectives Pub Date : 2025-08-05 DOI:10.1016/j.tmp.2025.101400

Ana Leiras , Trinidad Domínguez-Vila , José Magano

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引用次数: 0

Abstract

This study identifies key attributes shaping the perceived image of accessible tourist destinations (ATDs) from the perspectives of various demand segments, including people with disabilities, individuals with health condition and their companions, and tourists without accessibility needs. It also compares these perceived attributes with those projected by destination management organizations (DMOs), as identified in previous research. A survey of 1052 Portuguese participants, employing quota sampling, supported a two-factor model of ATDs' perceived image, with accessibility as a transversal dimension encompassing structural and environmental features. Accessible infrastructure and safety were identified as essential, while price and inclusive messaging were not significant in the confirmatory factor analysis. Attribute prioritization varies across segments, the results revealing substantial gaps between perceived and projected images, pointing to the need for closer alignment in destination branding strategies.

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无障碍旅游地：感知形象的双因子形象模型

本研究从残障人士、健康状况不佳的个人及其同伴、无无障碍需求的游客等不同需求群体的角度，找出塑造无障碍旅游目的地感知形象的关键属性。它还将这些感知属性与目标管理组织（DMOs）预测的属性进行了比较，如先前的研究所确定的那样。一项对1052名葡萄牙参与者的调查，采用配额抽样，支持了ATDs感知形象的双因素模型，其中可达性作为包含结构和环境特征的横向维度。无障碍基础设施和安全性被认为是必不可少的，而价格和包容性信息在验证性因素分析中并不重要。各个细分市场的属性优先级各不相同，结果显示感知图像和投影图像之间存在巨大差距，这表明目的地品牌战略需要更紧密地协调一致。

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来源期刊

Tourism Management Perspectives Multiple-

CiteScore

15.60

自引率

3.40%

发文量

审稿时长

59 days

期刊介绍： Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.