A critical discourse analysis of the UN Sustainable Development Goals in destination management organization (DMO) websites: A study of provincial DMOs in the Philippines

IF 6.9 2区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM
Paul Anthony C. Notorio , Robert Charles G. Capistrano , Richard S. Aquino , Kelly S. Bricker
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引用次数: 0

Abstract

As destination management organizations (DMOs) adopt a destination stewardship approach, communication becomes more important in engaging stakeholders in the sustainable tourism discourse and achieving the United Nations (UN) Sustainable Development Goals (SDGs). This study examines the SDG-related content communicated in the websites of provincial DMOs in the Philippines. Texts from 1676 webpages mined from 51 provincial DMO websites were subjected to Habermasian critical discourse analysis (CDA). The findings showed that some SDGs were better represented due to the nature and role of DMOs. The CDA also showed that the SDG-related information fell short in terms of clarity, sincerity, and legitimacy. Based on the findings, the Spectrum of SDG Communication in DMO Websites model was conceptualized. The study contributes to the developing literature on tourism and the SDGs. It also provides practical insights into sustainability communication for DMOs as well as recommendations to address inherent challenges at a destination level.
目的地管理组织(DMO)网站中联合国可持续发展目标的批判性话语分析:以菲律宾省级DMO为例
随着目的地管理组织(dmo)采用目的地管理方法,沟通在吸引利益相关者参与可持续旅游话语和实现联合国(UN)可持续发展目标(sdg)方面变得更加重要。本研究考察了菲律宾省级dmo网站中与可持续发展目标相关的内容。从51个省级DMO网站中挖掘的1676个网页文本进行了哈贝马斯批评话语分析(CDA)。研究结果表明,由于dmo的性质和作用,一些可持续发展目标得到了更好的体现。CDA还表明,与可持续发展目标相关的信息在清晰度、诚意和合法性方面存在不足。在此基础上,对DMO网站中的SDG通信频谱模型进行了概念化。该研究有助于发展旅游业和可持续发展目标的文献。它还为dmo的可持续性传播提供了实用的见解,并为解决目的地层面的固有挑战提供了建议。
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来源期刊
CiteScore
15.60
自引率
3.40%
发文量
99
审稿时长
59 days
期刊介绍: Tourism Management Perspectives is an interdisciplinary journal that focuses on the planning and management of travel and tourism. It covers topics such as tourist experiences, their consequences for communities, economies, and environments, the creation of image, the shaping of tourist experiences and perceptions, and the management of tourist organizations and destinations. The journal's editorial board consists of experienced international professionals and it shares the board with Tourism Management. The journal covers socio-cultural, technological, planning, and policy aspects of international, national, and regional tourism, as well as specific management studies. It encourages papers that introduce new research methods and critique existing ones in the context of tourism research. The journal publishes empirical research articles and high-quality review articles on important topics and emerging themes that enhance the theoretical and conceptual understanding of key areas within travel and tourism management.
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