Journal of Business Logistics最新文献

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The Ethics of Sustainability in Supply Chain Relationships: Through the Lens of Supply Chain Integrity 供应链关系中的可持续性伦理:通过供应链完整性的视角
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-27 DOI: 10.1111/jbl.70043
Matthew A. Douglas, Matthew J. Quade, Emily C. Dickey, Mitchell J. Neubert
{"title":"The Ethics of Sustainability in Supply Chain Relationships: Through the Lens of Supply Chain Integrity","authors":"Matthew A. Douglas,&nbsp;Matthew J. Quade,&nbsp;Emily C. Dickey,&nbsp;Mitchell J. Neubert","doi":"10.1111/jbl.70043","DOIUrl":"https://doi.org/10.1111/jbl.70043","url":null,"abstract":"<p>Firms continually experience supply chain sustainability issues that seem to conflict with stated values, highlighting the importance of supply chain integrity. As stakeholders evaluate how firms align their values and practices with supply chain partners, decision makers will need to balance normative and instrumental goals to make ethical and sustainable relationship decisions. Indeed, researchers have called for an exploration of the ethics of supply chain partnerships with the intent of identifying ways to create more sustainable and productive supply chains. Yet, much is still unknown about the mechanisms driving the ethical decision-making process to achieve integrity in supply chain relationships. Therefore, in a field experiment, this research evaluates ethical decision-making in buyer–supplier relationships by assessing individuals' evaluations of environmental or social sustainability norms and economic consequences on their ethical judgments and decisions related to buyer–supplier relationship continuance. Results revealed that while individuals' ethical judgments positively influenced relationship continuance intentions, individuals may have relied more heavily on evaluations of economic outcomes when considering tradeoffs with environmental or social outcomes. Results also indicated individuals' bottom-line mentality influenced decision-making to a degree. Overall, we suggest firms move from chain liability to chain responsibility by centering integrity in supply chain relationships.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70043","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145406799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Last Mile Delivery Capacity Planning With Two-Sided Uncertainty 具有双边不确定性的最后一英里运输能力规划
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-27 DOI: 10.1111/jbl.70038
Vincent E. Castillo, Marc E. Posner, Anníbal C. Sodero, Walter Zinn
{"title":"Last Mile Delivery Capacity Planning With Two-Sided Uncertainty","authors":"Vincent E. Castillo,&nbsp;Marc E. Posner,&nbsp;Anníbal C. Sodero,&nbsp;Walter Zinn","doi":"10.1111/jbl.70038","DOIUrl":"https://doi.org/10.1111/jbl.70038","url":null,"abstract":"<p>Crowdsourced delivery (CD) is increasingly combined with private delivery (PD) to respond to last mile delivery (LMD) demand uncertainty. As independent contractors, CD drivers self-schedule, which simultaneously creates labor supply uncertainty. Consequently, such LMD capacity planning requires addressing both uncertainties concurrently, a duality we term “two-sided uncertainty.” In this setting, two key questions emerge: what is the optimal level of PD capacity when CD is available? How does two-sided uncertainty impact the PD capacity decision? To that end, we adapt a two-stage newsvendor model to explore the impact of two-sided uncertainty on optimal PD capacity when CD is available. We combine Monte Carlo simulation and optimization in empirically grounded experiments using data from a Brazilian prepared meals company. We find a positive relationship between two-sided uncertainty and PD capacity. We also reveal nuance in the relationship by identifying moderating effects due to correlation in driver availability across CD price tiers and failed delivery costs. The results also indicate that optimal delivery capacity typically combines PD and CD sources rather than relying on a single source. We show that managerial decisions based solely on lowest unit delivery cost while assuming away two-sided uncertainty can lead to suboptimal decisions.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70038","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145406798","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dynamic and Ordinary Capabilities for Ecosystem Orchestrator—A Perspective on the Supply Ecosystem 生态系统协调者的动态与普通能力——供给生态系统的视角
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-21 DOI: 10.1111/jbl.70044
Christopher Münch, Emanuel Marx, Martin Matzner, Evi Hartmann
{"title":"Dynamic and Ordinary Capabilities for Ecosystem Orchestrator—A Perspective on the Supply Ecosystem","authors":"Christopher Münch,&nbsp;Emanuel Marx,&nbsp;Martin Matzner,&nbsp;Evi Hartmann","doi":"10.1111/jbl.70044","DOIUrl":"https://doi.org/10.1111/jbl.70044","url":null,"abstract":"<p>The world's economic systems are based on global supply chains that have evolved into densely interconnected and complex networks, challenging existing approaches to supply chain management. Supply ecosystems offer a new theoretical perspective on the organizational form of the supply chain that will change the way firms interact by characterizing a coordinated and collaborative way of working. The increased complexity of this organizational form requires a central actor for ecosystem development and management—known as ecosystem orchestrator. Research on capabilities for ecosystem orchestrations has focused on neighboring ecosystem disciplines, neglecting the more complex supply ecosystems. To elucidate supply ecosystems, this study applied a multiple case study with six large multinational technology companies that each orchestrate a supply ecosystem. By conducting 32 interviews with different actors in six ecosystems, this article highlights capabilities an ecosystem orchestrator requires. The results show 35 dynamic and ordinary capabilities and categorized them into nine sets of capabilities. The systematic classification of capabilities into five areas illustrates the diversity and complexity of these capabilities, which range from technological fundamentals to adopting the role of an evangelist inside and outside the own company.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70044","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145366567","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Hurry Up! Better to Get It Now Than to Be Sorry Later: The Effects of Product Rationing on Stockpiling Propensity Before Natural Disasters 快点!现在得到比以后后悔好:自然灾害前产品配给对库存倾向的影响
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-10 DOI: 10.1111/jbl.70040
Pritosh Kumar, Adriana Rossiter Hofer, Saif Mir
{"title":"Hurry Up! Better to Get It Now Than to Be Sorry Later: The Effects of Product Rationing on Stockpiling Propensity Before Natural Disasters","authors":"Pritosh Kumar,&nbsp;Adriana Rossiter Hofer,&nbsp;Saif Mir","doi":"10.1111/jbl.70040","DOIUrl":"https://doi.org/10.1111/jbl.70040","url":null,"abstract":"<p>When natural disasters are imminent, retailers often aim to curb consumer stockpiling and promote equitable distribution of critical commodities by employing product rationing or purchase quantity limits. However, marketing studies have shown that restricting purchase quantities tends to increase product desirability and, consequently, sales per consumer. Due to these contradictions, this study investigates how imposing different purchase quantity limits in the wake of a natural disaster impacts consumer stockpiling propensity. We also explore how the use of signs advocating social norms or social nudges moderates this relationship. Using a scenario-based experimental design, we find that two mechanisms take place. First, when consumers' needs were less than the set purchase limits, the limits positively and directly affect consumer stockpiling propensity due to the anchoring effect. Additionally, under the same premise, purchase limits exhibit a negative indirect effect on consumer stockpiling propensity mediated by consumers' perceived future regret. Though we do not observe any significant effect of social nudges in the presence of purchase quantity limits, they significantly reduce consumer stockpiling propensity when no limits are placed. Retailers, therefore, should carefully define these limits to balance these opposing forces more effectively and promote equitable distribution of essential products for natural disaster preparedness.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70040","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145272278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
From Blind Spot to Boardroom Agenda: A Grounded Theory of Forced Labor Risk Management 从盲点到董事会议程:强迫劳动风险管理的基础理论
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-07 DOI: 10.1111/jbl.70042
Joshua Schumm, Frank Montabon, William J. Rose
{"title":"From Blind Spot to Boardroom Agenda: A Grounded Theory of Forced Labor Risk Management","authors":"Joshua Schumm,&nbsp;Frank Montabon,&nbsp;William J. Rose","doi":"10.1111/jbl.70042","DOIUrl":"https://doi.org/10.1111/jbl.70042","url":null,"abstract":"<p>Regulators and NGOs have taken an increasingly active role in reducing forced labor, and increasing investor scrutiny is compelling firms to address it, but the problem remains large and growing. For example, the United States imported $562 billion in goods at risk of being produced with forced labor in 2021 and 2022. Many firms perceive forced labor as occurring somewhere else, beyond the bounds of the firm or even their first-tier suppliers. As a result, firms may not view forced labor as their problem or recognize forced labor issues within their supply chains. Using grounded theory, we investigate executive perceptions of forced labor and its impacts. This research resulted in an emergent, practitioner-derived definition of forced labor that includes two additional components of forced labor: economically forced labor and unwanted mandatory overtime. Additionally, our analysis uncovered three aggregate dimensions related to firm efforts to reduce forced labor: <i>defining forced labor</i>, <i>managing forced labor awareness</i>, and <i>managing forced labor risk</i>. Managerial implications highlight the importance of identifying leadership beliefs regarding forced labor, standardizing forced labor prevention practices, and engaging in <i>socially responsible</i> forced labor remediation along the supply chain.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70042","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145271939","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effects of Market Power Discrepancy on Trade Credit Scales: A Paradoxical Perspective of Digitalization 市场力量差异对贸易信用规模的影响:一个数字化的悖论视角
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-10-02 DOI: 10.1111/jbl.70039
Weiqing Wang, Zexuan Zhen, Mengting Li, Shengfeng Li
{"title":"The Effects of Market Power Discrepancy on Trade Credit Scales: A Paradoxical Perspective of Digitalization","authors":"Weiqing Wang,&nbsp;Zexuan Zhen,&nbsp;Mengting Li,&nbsp;Shengfeng Li","doi":"10.1111/jbl.70039","DOIUrl":"https://doi.org/10.1111/jbl.70039","url":null,"abstract":"<div>\u0000 \u0000 <p>We examine the relationship between corporate market power discrepancy (MPD) and trade credit (TC), and whether digital transformation (DT) moderates this relationship. This research adopts TC, one of the most important financing schemes in supply chain finance (SCF), to represent the SCF-based financing ability of a firm, and conducts empirical research using a sample of Chinese publicly traded firms and their suppliers and customers spanning from 2011 to 2022. We first investigate the effect of the MPD, including both suppliers' market power discrepancy (SMPD) and customers' market power discrepancy (CMPD), on the scales of focal firms' TC. We find that the SMPD is positively correlated with the TC of focal firms, while the CMPD is negatively correlated with its TC. Further, we find that DT enhances the effect of SMPD on TC scales but weakens the effect of CMPD on TC scales. This study advances understanding of MPD's effects on TC from a paradoxical perspective of digitalization, offering practitioners insights into the impact of deploying digital technologies on supply chain relationships.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145224107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Resilient Supply Chains Amid Uncertainty: Do Agility, Adaptability, and Alignment Mitigate the Effects of Major Disruptions? 不确定性中的弹性供应链:敏捷性、适应性和一致性能否减轻重大中断的影响?
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-09-17 DOI: 10.1111/jbl.70037
Andrea S. Patrucco, Vinicius Picanço Rodrigues, Jan C. Fransoo, Christopher Mejia-Argueta
{"title":"Resilient Supply Chains Amid Uncertainty: Do Agility, Adaptability, and Alignment Mitigate the Effects of Major Disruptions?","authors":"Andrea S. Patrucco,&nbsp;Vinicius Picanço Rodrigues,&nbsp;Jan C. Fransoo,&nbsp;Christopher Mejia-Argueta","doi":"10.1111/jbl.70037","DOIUrl":"https://doi.org/10.1111/jbl.70037","url":null,"abstract":"<p>Global supply chains are increasingly vulnerable to disruptions, underscoring the importance of effective resilience strategies. This study examines how agility, adaptability, and alignment (AAA capabilities) mitigate the negative impacts of major disruptions on corporate performance and influence capability enhancement during recovery. Using a longitudinal survey conducted across two phases of the COVID-19 pandemic, we find that agility significantly enhances resilience in conditions of high demand uncertainty, whereas adaptability is particularly effective under high supply uncertainty. Conversely, alignment demonstrates limited effectiveness during acute disruptions but remains critical for post-disruption collaboration and recovery. Interestingly, firms often respond to severe disruptions by broadly investing in all three capabilities, potentially overlooking their distinct, context-specific advantages. This study advances supply chain resilience theory by clarifying the contingent roles of AAA capabilities, guiding managers in strategically prioritizing resilience investments based on specific disruption scenarios and environmental uncertainties.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70037","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145101429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Cultural Drivers of Sustainability Performance in Emerging Economies: Understanding the Effect of Supply Chain Learning 新兴经济体可持续发展绩效的文化驱动因素:理解供应链学习的影响
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-09-08 DOI: 10.1111/jbl.70036
Martin B. Osei, Daniel Ofori
{"title":"Cultural Drivers of Sustainability Performance in Emerging Economies: Understanding the Effect of Supply Chain Learning","authors":"Martin B. Osei,&nbsp;Daniel Ofori","doi":"10.1111/jbl.70036","DOIUrl":"https://doi.org/10.1111/jbl.70036","url":null,"abstract":"<p>Sustainability performance in low-income emerging economies hinges on a powerful duo: organizational culture and supply chain learning. But how do they work together—and which cultural values truly drive impact? This insightful study cracks the code, analyzing data from 308 manufacturing firms in Ghana's low-income context through structural equation modeling (SEM) and necessary condition analysis (NCA). The findings shatter assumptions: while developmental, group, and hierarchical cultures directly boost sustainability performance, rational culture—though influential—is not a prerequisite. Even more critical? Only internal and supplier learning act as mediating forces, amplifying sustainability gains. The study's insights further show that sustainability-driven cultural values only unlock their full potential when paired with robust supply chain learning. Flexibility-focused cultures (developmental, group) and control-focused cultures (mainly hierarchical) both play pivotal—but distinct—roles. Our dual-method approach does not just confirm supply chain learning as the missing link between culture and sustainbility performance; it reveals how to strategically align culture and learning for maximum impact. For practitioners in resource-scarce settings, there is a need to merge adaptive and structured cultural values with cross-supply chain learning to overcome barriers and fast-track sustainability wins. This can serve as a roadmap for turning constraints into competitive advantage.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70036","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145012472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Environmental Performance, Strategic Partner Support, and Performance Backsliding in Supply Chains 供应链中的环境绩效、战略合作伙伴支持和绩效倒退
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-09-04 DOI: 10.1111/jbl.70035
Erin McKie, Marcus A. Bellamy, Elliot Bendoly
{"title":"Environmental Performance, Strategic Partner Support, and Performance Backsliding in Supply Chains","authors":"Erin McKie,&nbsp;Marcus A. Bellamy,&nbsp;Elliot Bendoly","doi":"10.1111/jbl.70035","DOIUrl":"https://doi.org/10.1111/jbl.70035","url":null,"abstract":"<p>Supply chains are clearly instrumental to firm-level environmental performance. Yet in research examining these effects, distinctions between arms-length relationships (largely transactional buyers and suppliers) and other influencers, such as strategic research partners (i.e., entities who jointly maintain legal commitments to shared knowledge and resources, with common service or product development interests) are often ambiguous. In our work, we aim to investigate this distinction. Combining arguments that reflect institutional theory, stakeholder theory, and expectancy disconfirmation theory, we anticipate positive associations between the environmental performance of strategic partners and the future performance of related focal firms. We posit these associations to be more easily observable than those between a firm and its arms-length relations. We further suggest that, due to the level of integration and codependency with strategic research partners, losses in environmental performance (backsliding) will be associated with dampened links between strategic partner performance and subsequent firm performance. By weaving together evidence from thousands of firm-year observations, merging representative fields from FactSet, CSRHub, and Compustat sources, we find support for these associations. Implications for future research and practice are discussed.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70035","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144998847","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Innovation in the Last Mile: Exploring Factors Influencing Consumer Intention to Use In-Home Logistics Services 最后一公里的创新:探索影响消费者使用家庭物流服务意愿的因素
IF 7.4 2区 管理学
Journal of Business Logistics Pub Date : 2025-09-04 DOI: 10.1111/jbl.70034
Finnegan A. McKinley, Rebekah I. Brau, John W. Gardner, Hugo A. DeCampos
{"title":"Innovation in the Last Mile: Exploring Factors Influencing Consumer Intention to Use In-Home Logistics Services","authors":"Finnegan A. McKinley,&nbsp;Rebekah I. Brau,&nbsp;John W. Gardner,&nbsp;Hugo A. DeCampos","doi":"10.1111/jbl.70034","DOIUrl":"https://doi.org/10.1111/jbl.70034","url":null,"abstract":"<div>\u0000 \u0000 <p>The rapid growth of e-commerce has led to changes in last-mile delivery and return demands. In response, firms have introduced innovations such as in-home delivery and return pickup services. Prior literature suggests that in-home delivery and return pickup can create net positive value for firms and consumers, but factors influencing consumers' behavioral intentions are relatively unknown. Using the Waiting-Profit Chain, we hypothesize that prior experience with porch delivery risks, service type (in-home delivery versus in-home return pickup), and service structure (home versus away) influence consumer intention to use in-home logistics services. We test the hypotheses using two laboratory experiments. Our findings reveal that prior experience with porch delivery risks does not increase the likelihood of consumers choosing in-home delivery; however, providing a statement about in-home delivery being associated with low risks boosts the odds of consumers choosing this option. We also find that consumers exhibit stronger intentions to use one in-home logistics service type, return pickup, over the other, delivery. Lastly, the service structure matters such that consumers exhibit a greater intention to use in-home logistics services when they are away from home. We provide recommendations for future research and practice.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 4","pages":""},"PeriodicalIF":7.4,"publicationDate":"2025-09-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144998846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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