Dustin Cole, Wayne Fu, Hung-Chung Su, Tobias Schoenherr
{"title":"Supplier Responses to Carbon Emissions Intensity Gaps: The Influence of Stakeholders on Environmental Sustainability","authors":"Dustin Cole, Wayne Fu, Hung-Chung Su, Tobias Schoenherr","doi":"10.1111/jbl.70065","DOIUrl":"https://doi.org/10.1111/jbl.70065","url":null,"abstract":"<p>There has been interest in improving supplier environmental performance, with past literature examining the influence of buyers and competitors on supplier environmental performance separately. However, examining the role of these two stakeholders in tandem remains underexplored, representing a critical shortcoming as it reflects contemporary competitive dynamics. Additionally, much past literature has used “shared industry” to identify competitors instead of directly identified relationships. Using a panel dataset of directly identified buyer and competitor relationships, this research employs a stakeholder theory perspective to examine how suppliers respond to underperforming (generating more) and overperforming (generating less) buyers and competitors in terms of carbon emissions intensity, an important dimension of environmental performance. The results suggest that suppliers are responsive to underperformance relative to buyers and competitors, but only until their carbon emissions intensity is below that of stakeholder organizations. While the response is stronger for <i>underperformance</i> relative to buyers, competitors still have influence. Similarly, suppliers have worse environmental performance the year after <i>overperforming</i> buyers or competitors, with buyers having a stronger influence. Furthermore, we find market competitiveness plays a moderating role, as suppliers are more responsive in competitive markets. Post hoc analyses extend these examinations using additional sustainability outcomes.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70065","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147668523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Saurabh Ambulkar, Sridhar Ramaswami, S. Arunachalam, Raghu Bommaraju
{"title":"Stakeholders in the Boardroom: Does Inclusion of a Customer and a Supplier on Firms' Board of Directors Impact Their Environmental Performance?","authors":"Saurabh Ambulkar, Sridhar Ramaswami, S. Arunachalam, Raghu Bommaraju","doi":"10.1111/jbl.70064","DOIUrl":"https://doi.org/10.1111/jbl.70064","url":null,"abstract":"<div>\u0000 \u0000 <p>Governance choices made at the board level could potentially impact environmental outcomes for the firm, yet little is known about how stakeholder connected directors shape such outcomes. This study examines how customer on the board (COTB) and supplier on the board (SOTB) differentially influence corporate environmental performance. Drawing on stakeholder theory, we argue that COTBs amplify environmental initiatives by channeling market-based pressures for sustainability, whereas SOTBs exert a more ambivalent influence: while their operational expertise can facilitate environmental improvements, their emphasis on efficiency and cost control may crowd out environmental priorities. We further theorize that these effects are contingent on supply-chain and financial pressures, including cost-of-goods-sold (COGS) intensity, sales volatility, and leverage. Using panel data from 306 B2B firms in the S&P 900 index between 2007 and 2013 (2043 firm-year observations), we find that COTB representation is positively associated with environmental performance, particularly under heightened market uncertainty, whereas SOTB representation is associated with weaker environmental outcomes when cost and financial pressures are high. These findings highlight how structurally embedded stakeholder ties on corporate boards shape the trade-offs firms make between environmental and economic objectives, offering guidance for boards seeking to align sustainability goals with operational and financial realities.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147668315","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nicolò Masorgo, Thu Trang (Jenny) Hoang, David D. Dobrzykowski, John Bell, Morgan Swink
{"title":"Elaborating Theory of Swift Even Flow in E-Fulfillment Operations","authors":"Nicolò Masorgo, Thu Trang (Jenny) Hoang, David D. Dobrzykowski, John Bell, Morgan Swink","doi":"10.1111/jbl.70063","DOIUrl":"https://doi.org/10.1111/jbl.70063","url":null,"abstract":"<p>Retailers struggle with late deliveries, thus motivating research to improve e-fulfillment performance. Studies have primarily investigated order processing and delivery individually but have ignored the interplay between these two e-fulfillment activities. The Theory of Swift and Even Flow (TSEF) provides a useful frame for examining the e-fulfillment process, yet it neglects important behavioral factors. We elaborate the TSEF using logic from the Queue-Length Visibility and Misperception of Feedback Dynamics perspectives to unveil how behaviors in order processing and delivery contribute to delivery performance. We analyze 11,241 orders from a major Vietnamese retailer using econometric methods informed by practitioner interviews. We find a concave relationship between order processing time (OPT) ratio (defined as the proportion of planned lead time consumed by order processing) and lateness. Late orders have OPT ratios exceeding 25% of the planned lead time, and they exhibit higher OPT variance. We also find a U-shaped relationship between OPT ratio and order delivery time (ODT); expediting deliveries mitigates delays until OPT ratios reach a threshold of 58%. Finally, we argue that workers and managers prioritize the processing of focused orders. Understanding behaviors in the e-fulfillment process offers insights that extend the TSEF, new research areas, and managerial implications.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70063","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147667990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Silver Swan Events: Positive Demand Disruptions as an Overlooked Dimension of Supply Chain Resilience Management","authors":"Matthias Klumpp, Christoph H. Glock","doi":"10.1111/jbl.70060","DOIUrl":"https://doi.org/10.1111/jbl.70060","url":null,"abstract":"<p>Global disruptions have pushed supply chain resilience to the forefront of managerial and scholarly attention. Existing research has focused on negative, high-impact disruptions–commonly referred to as black swan events–and on how firms can mitigate their effects. Less attention has been paid to disruptions that originate from sudden and extreme positive demand shocks, despite such events creating substantial operational and strategic challenges. This perspective paper introduces the concept of “silver swan events” to describe short-lived, extreme surges in demand that exceed firms' operational capacities and are followed by pronounced corrections. We conceptualize silver swan events as a distinct class of disruptions, outline their defining characteristics and phases, and explain mechanisms through which they generate vulnerability despite their initially positive nature. Drawing on illustrative examples, we show how misconception of temporary demand, capacity constraints, and lock-in effects contribute to risks during the correction phase. By distinguishing silver swan events from established notions of black swan events and demand volatility, this paper extends the supply chain resilience literature with a conceptual framework for understanding positive-trigger disruptions. It further outlines managerial implications and identifies avenues for further research on how firms can design more flexible and resilient responses to a temporary demand surge.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-03-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70060","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147566332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Closing the Supply Chain Loop: From Circular Product Cues to Post-Use Behavior","authors":"Bridget Nichols, Ilenia Confente, Ivan Russo","doi":"10.1111/jbl.70061","DOIUrl":"https://doi.org/10.1111/jbl.70061","url":null,"abstract":"<p>This research investigates consumer engagement in closed-loop supply chains (CLSCs) for fast-moving consumer goods (FMCGs). We argue that closing the loop effectively begins with the product's design and the signals it sends to the consumer. By integrating signaling and cue utilization theories, this study examines how specific circular product-level cues drive both brand evaluations and active participation in material recovery. Two complementary studies were conducted. Study 1 (<i>n</i> = 827) used an online experiment to test the interaction between intrinsic cues (recycled content) and extrinsic cues (end-of-use messaging). Study 2 (<i>n</i> = 156) utilized a quasi-field experiment involving actual product trial followed by a 1-week longitudinal survey to capture self-reported post-use behavior and willingness to buy. Results show that intrinsic cues alone often fail to elevate quality perceptions. However, pairing high recycled content with clear end-of-use cues significantly enhances perceived quality, brand attitude, and overall brand equity. Taken together, these circularity signals shift consumers' disposal intentions in ways that help close the loop; participants were more than 25 times more likely to report recycling than discarding the product when circularity cues were present. These findings demonstrate that consumers are critical enablers of material return and underscore their central role in the effectiveness of closed-loop supply chains in FMCG sectors.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70061","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147564957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When the Disruptor Is Disrupted: The Role of Transactional Friction on Incumbents During the Exit and Re-Entry of Innovative Firms","authors":"Sina Golara, Seongkyoon Jeong, Zachary Rogers","doi":"10.1111/jbl.70059","DOIUrl":"https://doi.org/10.1111/jbl.70059","url":null,"abstract":"<p>A rich body of literature highlights the successful market entry of innovative disruptors in the retail sector. However, these innovators are in an inherently precarious position and face substantial market and regulatory pressures. As a result, they can frequently become “disrupted” themselves. When disruptors exit and potentially re-enter markets, it leads to market churn. The dynamics of such situations, and how incumbent firms can thrive during them, remain enigmatic within current literature. Focusing on transactional frictions in the context of retail supply chains, we explore how incumbents' supply chain capabilities contribute to their performance in the wake of market churn. We use the legal ban and unban events of Carvana, the largest American online used car retailer, between January 2021 and December 2022 as empirical context. Synthetic difference-in-differences analysis based on monthly used car sales data from 19,281 dealerships reveals that Carvana's market exit increased sales for local incumbents. Surprisingly, incumbents' sales remained significantly elevated even after Carvana re-entered the market. We find that the inertia of incumbents' market performance stems from their product diversity and service levels. This highlights how supply chain capabilities shape transactional frictions and help sustain market performance amid dynamic market changes introduced by innovative disruptors.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70059","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147564958","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sebastian Brockhaus, Remko van Hoek, Florentina Bardan
{"title":"Ain't Misbehavin': Leveraging Supplier Codes of Conduct in Pursuit of Supply Chain Choreography","authors":"Sebastian Brockhaus, Remko van Hoek, Florentina Bardan","doi":"10.1111/jbl.70062","DOIUrl":"https://doi.org/10.1111/jbl.70062","url":null,"abstract":"<p>Supplier codes of conduct (SCOCs) are widely used in sustainable supply chain management. Yet, many of the targeted issues (e.g., child labor, poor working conditions) remain persistent concerns. We present a multi-method study that explores SCOC history and the barriers and enablers to implementation. Section A of our study examines the history of SCOCs through a longitudinal content analysis spanning a quarter century, from 1999 to 2024. We find that SCOCs have generally remained legal contracts with zero-tolerance bans on specific practices. The scope of SCOCs has expanded over time, while enforcement has varied in response to macroeconomic trends. Section B of our study presents insights from 20 interviews with managers to better understand barriers and enablers of SCOC implementations across supply chains. We develop a maturity framework for SCOC content and implementation. Our theoretical lens is Supply Chain Choreography (SCC), a derivative of Resource Orchestration Theory (ROT). We conclude that “traditional” SCOCs are instruments of orchestration and do not lead to successful deployment beyond tier-1 suppliers. Therefore, we propose that “collaborative” SCOCs, informed by SCC, be developed and implemented with a choreographic approach. We establish four propositions for future research and further develop SCC as a theoretical perspective.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70062","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147564643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vladyslava A. Snyder, Wendy L. Tate, John-Patrick Paraskevas
{"title":"Labor Flows in Supply Chains: A Review of the Literature and Future Research Opportunities","authors":"Vladyslava A. Snyder, Wendy L. Tate, John-Patrick Paraskevas","doi":"10.1111/jbl.70056","DOIUrl":"https://doi.org/10.1111/jbl.70056","url":null,"abstract":"<div>\u0000 \u0000 <p>Like the flows of materials, information, and finance, labor is a critical resource that flows into and out of organizations in supply chains. However, labor is a unique supply chain flow, and this research distinguishes it from other supply chain flows by identifying and describing its distinct attributes: agency, individuality, and a decentralized managerial process. Following recent calls to foreground the study of people in the supply chain management (SCM) discipline, this literature review synthesizes the current body of knowledge through an in-depth analysis of 80 relevant articles published in top SCM journals. A conceptual framework is proposed that leverages supply chain strategic, operational, and value-enabling perspectives to manage labor flows. An actionable future research agenda is then unveiled that investigates labor flows from an SCM perspective and highlights labor's unique attributes, moving this important flow to the forefront of the SCM domain.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146224172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Satabdi Hazarika, Marc Scott, Brian Fugate, Rajiv Sabherwal
{"title":"When Safety Technologies Backfire: How Monitoring Affects Drivers' Safety Behavior","authors":"Satabdi Hazarika, Marc Scott, Brian Fugate, Rajiv Sabherwal","doi":"10.1111/jbl.70057","DOIUrl":"https://doi.org/10.1111/jbl.70057","url":null,"abstract":"<p>Despite widespread investments in advanced vehicle safety technologies (VSTs), crashes in the trucking industry remain persistently high. This study reveals why technologies designed to make roads safer sometimes erode the very behaviors they aim to improve. Drawing on 40 narratives from 25 driver managers and follow-up study with 31 professional drivers, we use narrative inquiry approach grounded in theories of technology avoidance, technology dominance, and managerial feedback. The findings reveal that drivers often experience these technologies as intrusive and misaligned with real-world driving conditions, leading to behaviors such as avoidance. Over time, reliance on automated alerts can erode drivers’ judgment and skill. However, when managers use technology-generated data to provide empathetic and proactive feedback and feedforward explanations tied to personal safety, drivers are more likely to engage with the technology constructively. The findings show a critical paradox: VSTs can be hindering or enabling, depending on how human-VST and manager-driver relationships are managed. The study advances understanding of how frontline behavioral safety emerges not from VSTs itself but from the quality of human sensemaking around it.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 2","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70057","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146154762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Davide Burkhart, John R. Macdonald, Christoph Bode
{"title":"How Relationships End: A Review and Research Agenda of Buyer–Supplier Relationship Dissolution","authors":"Davide Burkhart, John R. Macdonald, Christoph Bode","doi":"10.1111/jbl.70055","DOIUrl":"https://doi.org/10.1111/jbl.70055","url":null,"abstract":"<p>Buyer–supplier relationships and their evolution have long been central to supply chain research. A critical element of the relationship lifecycle is dissolution. Understanding how and why buyer–supplier relationships dissolve offers valuable insights for managing these, particularly under stress. This paper presents a structured literature review of buyer–supplier relationship dissolution and related phenomena. The findings reveal a field largely focused on internal drivers—such as poor performance, dissatisfaction, and opportunism—while underemphasizing contextual and coping mechanisms that shape relationship trajectories toward dissolution. To organize these insights, we adopt family stress theory as a guiding framework, highlighting the interplay of stressors, relational resources, and response strategies in shaping dissolution pathways. Based on this synthesis, we identify conceptual gaps and propose a future research agenda centered on escalation dynamics, cumulative stress, multi-actor perspectives, and the role of relational and contextual moderators. In doing so, the study contributes to a more theory-informed understanding of relationship dissolution in the supply chain domain.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 1","pages":""},"PeriodicalIF":7.4,"publicationDate":"2026-01-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70055","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146057846","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}