Randy V. Bradley, Bogdan C. Bichescu, Junwoo Cha, John E. Bell, Terry Esper, Ben Hazen
{"title":"Where Does Insensitivity Lie? How IT Investment Decision Practices Shape Supply Chain Efficiency","authors":"Randy V. Bradley, Bogdan C. Bichescu, Junwoo Cha, John E. Bell, Terry Esper, Ben Hazen","doi":"10.1111/jbl.70001","DOIUrl":"https://doi.org/10.1111/jbl.70001","url":null,"abstract":"<p>Hospitals are searching for ways to improve supply chain efficiency. Drawing on the success of supply chain digitization in other industries, hospitals have increased their efforts to digitize supply chain operations via investments in IT to address pain points associated with supply disruptions and rising costs, including supply costs that account for more than 40% of operating expenses. Prior research fails to consider how IT investment decisions are justified concerning their impact on supply chain performance when the decision-maker sits outside the supply chain function. We draw on the Practice-Based Theory to explain how IT investment decision practices affect hospital supply chain efficiency (SCE). We use matched survey responses from hospital CIOs and IT managers and secondary data to examine the direct and indirect effects of various IT investment justification practices on SCE. We also investigate the role of moderated mediation effects. Leveraging PBT, we establish a different type of organizational practice in the supply chain management and logistics literature: IT investment justification practices. We extend the PBT and empirically challenge the implicit assumption that supply chain performance is not sensitive to IT investment decisions. Further, we demonstrate which IT investment justification practice is more beneficial to supply chain efficiency.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2025-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70001","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143113726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Weihua Liu, Yuenan Cao, Hing Kai Chan, Ming K. Lim, Ou Tang, Yang He
{"title":"Examining the Impact of Green Technology Application on Firm Performance: An Empirical Study Utilizing With the Meta-SEM Method","authors":"Weihua Liu, Yuenan Cao, Hing Kai Chan, Ming K. Lim, Ou Tang, Yang He","doi":"10.1111/jbl.70003","DOIUrl":"https://doi.org/10.1111/jbl.70003","url":null,"abstract":"<div>\u0000 \u0000 <p>With increasing resource shortages and environmental pollution, firms are increasingly relying on green technology application (GTA) to improve both environmental and financial performance. However, previous research found that the impact of GTA on both types of performance can be either positive or negative. Therefore, to understand the underlying mechanisms, we employ the meta-SEM method to explore the impact of GTA on environmental performance and financial performance, considering the natural resource-based view and socio-technical system theory. A meta-analysis is conducted to obtain the correlation matrix and establish a structural equation model to test the hypotheses. The results show that, first, it is difficult for firms to directly promote performance from GTA. GTA can only promote environmental performance through green innovation and green cooperation, and the mediating effect of green innovation is greater. Second, despite the direct negative impact of GTA on financial performance, it can promote financial performance through green innovation and the chain path. Third, internal environmental management can enhance all paths. Regarding the total effect, GTA has a significant positive impact on performance in both the environmental and financial dimensions. These results enrich extant knowledge on the relationship between GTA and firm performance.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143121172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Response Strategies for Demand Surges in Last-Mile Logistics: Managing Delivery Efficiency in Volatile Environments","authors":"Yoshinori Suzuki, Haozhe Chen, Christopher Faires","doi":"10.1111/jbl.70004","DOIUrl":"https://doi.org/10.1111/jbl.70004","url":null,"abstract":"<p>Last-mile logistics firms are facing increasingly volatile environments in which they must constantly cope with demand fluctuations. This study provides insights into how last-mile logistics firms can effectively respond to sudden demand surges caused by unexpected events. Based on the literature review and practitioner interviews, we identify six popular last-mile logistics response strategies and compare their effectiveness. We first develop a theoretical framework that can assess the effectiveness of multiple response strategies systematically by utilizing a well-known transport economics theory, economies of scale. We then conduct a series of simulation experiments to (1) empirically evaluate the performance of the six strategies using our framework and (2) examine if the best-performing strategy(s) differs from one operating condition to another using the contingency theory perspective. Results suggest that many popular strategies used in practice are “non-viable” ones that can result in diseconomies of scale and reduce firms' competitiveness. Results also suggest that the set of “best” and “viable” strategies that can bring competitive advantages to firms varies from one firm to another depending on the firm's operating conditions.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70004","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143121438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Blockchain Empowerment: Unveiling Managerial Choices in Carbon Finance Investment Across Supply Chains","authors":"Qingyun Zhu, Yanji Duan, Joseph Sarkis","doi":"10.1111/jbl.12405","DOIUrl":"https://doi.org/10.1111/jbl.12405","url":null,"abstract":"<div>\u0000 \u0000 <p>We examine the potential of blockchain technology for carbon financing by organizations and within supply chains. Blockchain can provide transparent, trustworthy, secure, and efficient carbon-related transactions. Signaling and attribution theories inform the study that uses choice-based conjoint (CBC) experimentation to evaluate offsetting and insetting carbon finance investment scenarios. Factors on project attributes—including price, the scope of carbon finance project, blockchain adoption level, and stakeholder involvement—relationships to managerial investment decisions are investigated. We also investigate an important question on whether managerial ecological value propensity affects investment decisions and blockchain adoption preferences. The findings show that contrary to original suppositions, price was not as influential as presumed. Of greater concern to managerial decisions is the nature of carbon initiatives—the decision on whether to pursue carbon offsetting and/or insetting investments. Managerial environmental values significantly influenced decisions on carbon finance investments–with a preference for carbon reduction projects within their own supply chains. There is also an inclination for greater blockchain technology usage in carbon investment projects. Managers with greater ecological values were also more open to involving external parties favoring the adoption more extensive blockchain solutions. These results highlight blockchain's importance in making carbon finance projects more credible and trustworthy. Practically, the study highlights the importance of carbon finance project scope, nature, and blockchain technology in promoting sustainability initiatives. There are insights into a nuanced approach to addressing complexities of carbon finance within organizations and their supply chains.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142860634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Adopting Additive Manufacturing in After-Sales: Developing a Typology of Corrective, Preventive, and Anticipatory Approaches","authors":"Robin Kabelitz-Bock, Kai Hoberg, Johannes Meuer","doi":"10.1111/jbl.70000","DOIUrl":"https://doi.org/10.1111/jbl.70000","url":null,"abstract":"<p>Manufacturing firms face complex after-sales challenges, including spare part shortages. While additive manufacturing (AM) offers a solution by minimizing costs and complexity, not all firms adopt AM equally, and research on differences in AM adoption in the context of spare part shortages is surprisingly scarce. To close this knowledge gap, we apply the <i>awareness-motivation-capability</i> (AMC) perspective. Our comparative case study of AM applications in 17 firms identifies three approaches how firms adopt AM—the corrective, preventive, and anticipatory approach. We find that the specific configuration of contextual factors related to a spare part shortage determines the approach firms follow. Using the AMC perspective, we discover and explain why firms differ in adopting AM despite suitable spare part characteristics and similar contexts. Through uniquely analyzing spare part shortages, our study contributes to AM research by challenging the assumption that economic justification is the sole driver of AM adoption and instead revealing that it is a context-dependent process, with <i>awareness</i> and <i>motivation</i> serving as critical yet underexplored antecedents.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70000","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142737493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Standing on the Shoulders of Giants: Bowersox, Coyle, Heskett, and La Londe","authors":"James R. Stock, Seckin Ozkul, Robert Hooker","doi":"10.1111/jbl.12402","DOIUrl":"https://doi.org/10.1111/jbl.12402","url":null,"abstract":"<div>\u0000 \u0000 <p>Scholarly work within the supply chain management and logistics discipline has evolved substantially over the last several decades. Four giants of the field—Bowersox, Coyle, Heskett, and La Londe—left an indelible legacy worth exploring. The biographies and analysis of interviews conducted with each of these scholars illuminate the early beginnings of the field and its evolution and provide guidance for its future. By examining the collective perspectives of these founding figures, we gain a deeper, more personal understanding of the establishment and evolution of logistics as an academic discipline.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142724264","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ha Ta, Terry L. Esper, Adriana Rossiter Hofer, Annibal Camara Sodero
{"title":"Reconceptualizing E-Logistics Service Quality (E-LSQ) in Emerging Contexts: The Case of Crowdsourced Delivery","authors":"Ha Ta, Terry L. Esper, Adriana Rossiter Hofer, Annibal Camara Sodero","doi":"10.1111/jbl.12401","DOIUrl":"https://doi.org/10.1111/jbl.12401","url":null,"abstract":"<div>\u0000 \u0000 <p>E-logistics service quality (e-LSQ) has been one of the primary constructs used in the logistics literature to capture customers' appraisals of delivery service performance in the business-to-consumer (B2C) context. While e-LSQ comprises key operational aspects of delivery performance, we posit that it overlooks other elements that are now present in emerging delivery models, such as crowdsourced delivery (CD). In this study, we follow a middle-range theory approach to capture the facets of delivery performance that are considered by customers in their assessments of e-LSQ during CD encounters. Using a large dataset consisting of customers' reviews of their delivery service experiences with Amazon Prime Now prior to and post-CD incorporation, we find that customers value a more nuanced operational dimension as well as relational and societal dimensions in their assessments of the delivery service. The findings of our qualitative analyses enrich the current understanding of customers' appraisals of delivery service encounters and lay the groundwork for reassessing e-LSQ, particularly in light of emerging delivery models like CD in online retailing.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142737426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Molly M. Hughes, Keely L. Croxton, A. Michael Knemeyer
{"title":"Energizing Research at the Intersection of Public Policy and Supply Chain Resilience: A Systematic Review and Guiding Framework","authors":"Molly M. Hughes, Keely L. Croxton, A. Michael Knemeyer","doi":"10.1111/jbl.12403","DOIUrl":"https://doi.org/10.1111/jbl.12403","url":null,"abstract":"<div>\u0000 \u0000 <p>Academic scholars and US political leaders have called for a better understanding of the connection between public policy and supply chain resilience. In this structured literature review we analyze and synthesize literature published in high-quality public policy and business journals at this intersection. We leverage existing frameworks in public policy and supply chain resilience to help analyze the relationships studied to date, resulting in a conceptual framework that elucidates the connections between public policy and resilience and leads to the development of a platform for future research inquiries. We encourage and provide guidance for future work in the space from both supply chain management and public policy scholars that can drive actionable results for policymakers, firm decision-makers, and the welfare of society.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142737480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Junwoo Cha, Robert Wiedmer, Justin T. Kistler, John-Patrick Paraskevas, Wendy L. Tate
{"title":"A Review of Network Evolution: Cross-Disciplinary Views, Frameworks, Methodologies, and an Agenda for Future Supply Chain Research","authors":"Junwoo Cha, Robert Wiedmer, Justin T. Kistler, John-Patrick Paraskevas, Wendy L. Tate","doi":"10.1111/jbl.12404","DOIUrl":"https://doi.org/10.1111/jbl.12404","url":null,"abstract":"<div>\u0000 \u0000 <p>This article conducts an in-depth review of the existing literature on network evolution, with an emphasis on understanding how supply chain networks change and evolve. This review has identified a total of 1148 articles in the area of network evolution, comprising 120 articles from business literature and 1028 articles from non-business literature. Adopting a structured approach, we provide a roadmap for supply chain network evolution (SCNE) to systematically build a multidimensional understanding of SCNE and bridge the gap between theoretical underpinnings and research methods useful to investigate SCNE. We first broaden the scope to identify insights on dynamic network evolution from a wider array of disciplines. Next, we categorize the drivers of SCNE identified within the business literature into exogenous and endogenous factors. We then synthesize theoretical frameworks that lay the groundwork for future research directions proposed in the context of these frameworks. Finally, we outline contemporary methodologies for studying network evolution and evaluate their relevance and application to the supply chain management (SCM) field. Collectively, this roadmap paves the way for a deeper, interdisciplinary understanding of SCNE and outlines a future research agenda, providing a forward-looking path for supply chain researchers to explore SCNE.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142737479","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dominic Loske, Riccardo Mangiaracina, Alberto Regattieri, Matthias Klumpp
{"title":"The Impact of Product Packaging Characteristics on Order Picking Performance in Grocery Retailing","authors":"Dominic Loske, Riccardo Mangiaracina, Alberto Regattieri, Matthias Klumpp","doi":"10.1111/jbl.12400","DOIUrl":"https://doi.org/10.1111/jbl.12400","url":null,"abstract":"<div>\u0000 \u0000 <p>Increasing labor cost levels and workforce shortages have caused retailers to pay increased attention to their order-fulfillment operations, which continue to largely depend on manual order picking systems. The operations and logistics management literature suggests that optimizing tertiary packaging, which groups products into full unit loads for storage and shipping, is an important way to improve order picking performance. While most retailers handle products at the level of secondary packaging when fulfilling orders, this packaging level remains largely unexplored. To address this gap, we analyze 3,380,596 picks performed by 185 order pickers of 4957 products in a grocery retail warehouse in Germany. Our findings indicate that secondary packaging characteristics directly affect order picking performance and that this effect is moderated by traditional product characteristics (e.g., product weight and volume), as well as elements of warehouse design (e.g., pick and stack levels). From a managerial perspective, our findings may help to bridge the gap between logistics managers and packaging engineers and provoke further research on the trade-off between operational and environmental performance.</p>\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"46 1","pages":""},"PeriodicalIF":11.2,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142642295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}