Journal of Business Logistics最新文献

{"title":"Digitalization and its Impact on the Future Role of SCM Executives in Talent Management – An International Cross-Industry Delphi Study","authors":"Manuel Wehrle,&nbsp;Sabrina Lechler,&nbsp;Heiko A. von der Gracht,&nbsp;Evi Hartmann","doi":"10.1111/jbl.12259","DOIUrl":"10.1111/jbl.12259","url":null,"abstract":"<p>In the field of supply chain management (SCM), attracting and developing appropriate talent is critical for achieving most SCM goals, as extensive skills are necessary to do the job properly. In order to ensure that future-proof talent can continue to emerge in this discipline, the role of SCM executives is extremely important. Although many studies have been conducted in the field of talent management (TM), the future role of SCM executives has been mostly neglected in research. The present empirical study addresses this gap, taking into consideration the fourth industrial revolution, as innovation in technology continues to drive significant changes in the SCM field. Aiming to investigate the extent to which increasing digitalization is influencing the future role of SCM executives, a Delphi study with 103 experts from industry, academics, and politics/associations was carried out. In order to identify meaningful topic clusters from the data, fuzzy c-means clustering was used. From an actor-network theory perspective, our results show that in some areas of TM, digitalization is leading to a strong fusion of SCM executives and digital technologies, as well as to a clear division of roles, in which either SCM leaders or technology will dominate in the future.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 4","pages":"356-383"},"PeriodicalIF":10.3,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12259","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43790959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Everything Old is New Again: The Age of Consumer-Centric Supply Chain Management","authors":"Terry L. Esper,&nbsp;Vincent E. Castillo,&nbsp;Kate Ren,&nbsp;Anníbal Sodero,&nbsp;Xiang Wan,&nbsp;Keely L. Croxton,&nbsp;A. Michael Knemeyer,&nbsp;Steven DeNunzio,&nbsp;Walter Zinn,&nbsp;Thomas J. Goldsby","doi":"10.1111/jbl.12267","DOIUrl":"10.1111/jbl.12267","url":null,"abstract":"<p>Over the past several decades, the disciplines of marketing and logistics grew apart from their common historical origins as marketing became more behavioral and more quantitative, while logistics leaned toward a more operational orientation. We argue in this editorial that social and technological changes in the past 20 years, coupled with the effects of the COVID pandemic, have created the conditions for the two disciplines to reconnect. We propose that scholars and practitioners consider a consumer-centric approach to supply chain management. Such an approach advocates that the entire supply chain should focus on consumer experience rather than mere customer service and that experiences might include issues such as last-mile delivery, supply chain visibility, and consumer values. We also introduce the papers appearing in this issue of the journal.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 4","pages":"286-293"},"PeriodicalIF":10.3,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12267","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42982578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Talent Management For a Post-COVID-19 Supply Chain—The Critical Role for Managers","authors":"Remko van Hoek,&nbsp;Brian Gibson,&nbsp;Mark Johnson","doi":"10.1111/jbl.12266","DOIUrl":"10.1111/jbl.12266","url":null,"abstract":"<p>The SCM field tends to be more focused on the “what” of SCM than on the “how.” Yet the human equation in achieving SCM success is undeniably large (van Hoek et al, <span>2002</span>; Meyers et al <span>2004</span>). If the current pandemic environment teaches us one thing, it would not necessarily be that supply chains need improvement. Rather it would be the cruciality of supply chain manager’s efforts to cope with supply chain challenges faced by companies (van Hoek, <span>2020a</span>, <span>2020b</span>). What is worrisome in that context that there is a growing shortage of supply chain talent (McKinnon et al, <span>2017</span>). Consultancy firm Deloitte found that &lt;50% of respondents to a survey indicated that their team’s skills and capabilities are sufficient to deliver procurement strategies.1 So we might face a volume and a skill challenge and the current environment may only make this a greater concern for managers.</p><p>Unfortunately, there is a surprising shortage of research on human resource management (HRM) in SCM (Hohenstein et al, <span>2014</span>). Comprehensive literature reviews of SCM research on HRM (Hohenstein et al <span>2014</span>; Lutz and Birou <span>2013</span>) focus on HRM essential activities and techniques such as recruiting, training, and education. What they do not cover is the role of supply chain leaders and managers in HRM. Yet, McCarter et al (<span>2005</span>) conclude that there is a fair amount of “lip service” being paid about the importance of people in industry and that there are lots of shortfalls in talent development. This raises the question what the role of SCM executive and managers is in HRM is and how they can help address skill and volume challenges to future-proof the supply chain?</p><p>In this special topic forum, we aimed to help address these challenges and gaps. We did not necessarily receive as many submissions as we had hoped to and because we upheld the rigor and resulting low acceptance rate of the Journal of Business Logistics we ended up with only 2 papers in the STF. But these papers address key themes helping us make progress. We hope that future research will also address other relevant themes as detailed below.</p><p>Table 1 provides overview and explanation of themes and further research opportunities within those themes and the impact of the COVID-19 pandemic on this theme.</p><p>We thank the editors of the Journal of Business Logistics for making this Special Topic Forum possible. We thank the authors and reviewers that have helped make it a reality. While there is clearly a lot more ground to cover for research to be a meaningful enabler of the bright future for HRM in SCM, we hope you will enjoy the progress made in this issue and, more importantly, we hope you will join in on the efforts to further the much needed work.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 4","pages":"334-336"},"PeriodicalIF":10.3,"publicationDate":"2020-12-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12266","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42105596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Cost Avoidance: Not Everything that Counts is Counted","authors":"Lisa M. Ellram,&nbsp;Wendy L. Tate","doi":"10.1111/jbl.12262","DOIUrl":"10.1111/jbl.12262","url":null,"abstract":"<p>It is widely recognized that one of the purchasing function’s primary objectives is to generate cost saving through cost reduction and cost avoidance as it works with the supply base to provide high quality materials and services on a timely basis. This research develops mid-range theory by incorporating empirical evidence and the tenets of agency theory to the specific domain of a purchasing agent working within an organization. This domain differs from other agency relationships because there are multiple principals with misaligned goals within the organization that influence how purchasing cost saving are counted and thus influence the impact of those savings on purchasing performance. Agency theory helps articulate propositions in this context by providing insight into how purchasing agents perform their organizational duties related to cost saving and avoiding cost increases. The focus is specifically on examining how the challenging area of cost avoidance savings are tracked, measured, and recognized. Case studies from eight organizations reveal that there is significant prospect for suboptimal performance due to the design of reward and measurement systems and the reluctance of purchasing to challenge these systems. However, this can be addressed through an investment in robust systems supported by top management and finance.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"42 4","pages":"406-427"},"PeriodicalIF":10.3,"publicationDate":"2020-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12262","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45843604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding Managers’ Reactions to Blockchain Technologies in the Supply Chain: The Reliable and Unbiased Software Agent","authors":"Ellie C. Falcone,&nbsp;Zachary R. Steelman,&nbsp;John A. Aloysius","doi":"10.1111/jbl.12263","DOIUrl":"10.1111/jbl.12263","url":null,"abstract":"<p>Organizations investing in supply chain information systems struggle to ensure successful adoption and implementation. Projects fail because of technical caveats, inability to meet business needs, and poor management of implementation. Implementation of blockchain technologies across a network of supply chain partners is more complex than internally focused technologies. It is necessary for partner firms to implement, contribute, and share information, and employees to actively use the capabilities of the technology to realize potential. Blockchain technologies can substitute for traditional interfirm intermediaries acting as an unbiased software agent embedded in the supply chain network. Understanding managers’ perceptions of and willingness to use blockchain technologies is crucial for successful implementation. Integrating design theory with classic diffusion processes, we conducted a scenario-based role-playing experiment with industry professionals to examine managers’ perceptions of blockchain technologies and willingness to use. We find that trustworthiness with regard to competence and perceived distributive justice is the focal drivers of managers’ willingness to use the technology. Additionally, both risk and interactional justice are not drivers of willingness to use blockchain technology despite significant claims to that effect. We provide implications for how managers can leverage these drivers to influence supply chain partners’ willingness to use the technology.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"42 1","pages":"25-45"},"PeriodicalIF":10.3,"publicationDate":"2020-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12263","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41739601","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Toward the Physical Internet—Logistics Service Modularity and Design Implications","authors":"Henrik S. Sternberg,&nbsp;Meltem Denizel","doi":"10.1111/jbl.12261","DOIUrl":"10.1111/jbl.12261","url":null,"abstract":"<p>The Physical Internet (PI) is a modularization of logistics services: standardized protocols, full interoperability and standardized packaging, PI-containers, and encapsulated freight. The PI-containers are a core component of the PI; however, previous PI studies have not addressed those containers’ repositioning, despite its importance and effect on the PI network efficiency. In this paper, we analyze how the PI-containers’ design and characteristics will determine the containers’ flows in a domestic network context. The flows are studied strategically using a linear programming model minimizing flow imbalances between hubs and simulating the effect of PI-container compatibility. The model is tested using inter-regional freight data from Sweden, and the results are framed using modularity theory. Our analysis reveals that PI-container compatibility in terms of forward and reverse flows determines whether PI presents increased or decreased empty runs compared with the existing conventional logistics system. Departing from modularization theory, we discuss our results, emphasizing not only the importance of keeping synergistic specificity low but also how the characteristics will affect the urgency of technology use. Our implications are important to supply chain managers and policymakers for the future research on the Physical Internet, PI-container repositioning and routing, and packaging design.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"42 1","pages":"144-166"},"PeriodicalIF":10.3,"publicationDate":"2020-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12261","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43222563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Challenge in Our Time: Issues of Race in Supply Chain Management","authors":"Terry L. Esper,&nbsp;Thomas J. Goldsby,&nbsp;Walter Zinn","doi":"10.1111/jbl.12257","DOIUrl":"10.1111/jbl.12257","url":null,"abstract":"<p>This editorial addresses one of the greatest challenges of our time—racial inequality. Logistics and supply chain management (SCM) factor prominently in people’s everyday experiences, as consumers of products and logistics services as well as through participation in logistics and supply chain workforces. These everyday experiences can be quite disparate depending on one’s race. As academics, we have a responsibility to peel back the layers of how these issues of race and diversity impact and interact with supply chain phenomena. This editorial is intended to bolster conversation around these issues. We identify compelling themes that merit consideration and, perhaps, deeper investigation, including race as an individual difference variable in our research, race in SCM talent and leadership, and race and racism in SCM execution. We also call for more research that addresses racial inclusion and equal access in other aspects of SCM in light of its far-reaching influence in the realms of business and society. The time has come to address these pervasive issues affecting organizations and individuals. We also introduce the articles appearing in the current issue of the journal.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 3","pages":"178-181"},"PeriodicalIF":10.3,"publicationDate":"2020-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12257","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46680284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Why Collaborate in a Physical Internet Network?—Motives and Success Factors","authors":"Michael Plasch,&nbsp;Sarah Pfoser,&nbsp;Markus Gerschberger,&nbsp;Regina Gattringer,&nbsp;Oliver Schauer","doi":"10.1111/jbl.12260","DOIUrl":"10.1111/jbl.12260","url":null,"abstract":"<p>The vision of the Physical Internet (PI) involves both sharing logistics resources and information exchange within an open network. The implementation of PI is seen as a promising contribution toward sustainable logistics. This paper investigates motives for and success factors in collaborating in a PI network. We apply an interpretive case-based research approach involving four shippers and three logistics service providers (LSPs) that operate in a PI network. Motives are defined as the reasons that encourage an organization to enter the PI network. Success factors are conditions required for organizations to continue collaborating in a PI network. This is the first PI study conducted in a multi-industry context. The findings demonstrate the central and neutral orchestration of resources (i.e., physical, digital/intangible, and relational resources) as a substantial and multi-faceted issue in PI and continuous PI collaboration. A well-accepted theory (Resource-Based View) and its most recent extension (Resource Orchestration Theory—ROT) frame and guide our research. ROT informs the deployment of physical, digital/intangible, and relational resources by a neutral orchestrator in a PI network. The knowledge of motives and success factors allows the development of future user-oriented PI services that are likely to be accepted by shippers and LSPs.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"42 1","pages":"120-143"},"PeriodicalIF":10.3,"publicationDate":"2020-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12260","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48581848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Quality Output, Workplace Environment, and Employee Retention: The Positive Influence of Emotionally Intelligent Supply Chain Managers","authors":"Scott B. Keller,&nbsp;Peter M. Ralston,&nbsp;Stephen A. LeMay","doi":"10.1111/jbl.12258","DOIUrl":"10.1111/jbl.12258","url":null,"abstract":"<p>Industry advancements are accelerating at phenomenal rates and changing the management of logistics and supply chain operations. Employers must develop supervision with advanced skills to manage and retain the most effective employees making up the new workforce of highly skilled and technologically advanced personnel. Emotional intelligence is a managerial competence leveraged by leaders to connect with subordinates on a psychologically emotional level. Our research evaluates and applies emotional intelligence within the context of managing logistics and supply chain employees. Recognizing that employees are critical to production and service delivery, logistics and supply chain managers must be able to cognitively analyze situations and connect with employees in a positive manner even during challenging times. We find that managers possessing higher levels of emotional intelligence are better equipped to help their employees manage emotions, build more positive working conditions for subordinates, increase retention of employees, and achieve more positive service outcomes for external customers.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 4","pages":"337-355"},"PeriodicalIF":10.3,"publicationDate":"2020-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12258","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43480381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Carton Set Optimization in E-commerce Warehouses: A Case Study","authors":"Manjeet Singh,&nbsp;Ehsan Ardjmand","doi":"10.1111/jbl.12255","DOIUrl":"10.1111/jbl.12255","url":null,"abstract":"<p>In this study, a three-stage methodology for carton set optimization in e-commerce warehouses is proposed and evaluated on three DHL Supply Chain warehouses. The methodology includes order cubing, carton grouping, and optimal carton set selection. A modified largest area fits first algorithm for order cubing is proposed. For optimal carton set selection, a genetic algorithm with a novel crossover strategy is introduced. The results show that the proposed carton set optimization approach can improve the shipping cost and carton utilization by 7% and 7.8%, and considerably improve the carbon footprint of the operations, even when the number of carton types is not changed.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"41 3","pages":"222-235"},"PeriodicalIF":10.3,"publicationDate":"2020-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1111/jbl.12255","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49221243","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}