Journal of Business Logistics最新文献_第2页

The Way Forward in Fashion e-Commerce Returns: Enhancing Eco-Efficiency 时尚电子商务回报的未来之路：提高生态效率

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-08-10 DOI: 10.1111/jbl.70090

Claudia Colicchia, Maria Concetta Carissimi, Stella Viscardi, Martina Farioli, Pietro Evangelista, Fabrizio Dallari, Alessandro Creazza

{"title":"The Way Forward in Fashion e-Commerce Returns: Enhancing Eco-Efficiency","authors":"Claudia Colicchia, Maria Concetta Carissimi, Stella Viscardi, Martina Farioli, Pietro Evangelista, Fabrizio Dallari, Alessandro Creazza","doi":"10.1111/jbl.70090","DOIUrl":"https://doi.org/10.1111/jbl.70090","url":null,"abstract":"In fashion e-commerce, about one in three orders is returned; however, firms keep offering free, fast returns driving these volumes even as they acknowledge the economic and environmental costs. Why do inefficient return practices persist? We argue that the answer is not a failure to optimize but a collective trap in which no single actor can afford to break away alone. Adopting a supply chain perspective and drawing on Extended Institutional Theory (EIT), through a qualitative multiple-case study of Italian fashion e-commerce firms, we examine how the interaction of legitimacy-seeking and profit-seeking logics across producers, retailers, and logistics and transport providers reproduces these practices. Upstream legitimacy-driven decisions, aimed at maintaining high service levels, propagate downstream through contractual-operational constraints, limiting the autonomy of logistics and transport providers. These interdependencies generate reinforcing decision-making loops stabilizing dominant return practices, notwithstanding their inefficiencies. The study identifies outcome-based imitation mechanisms, such as omnichannel return management, return consolidation, and differentiated return policies, as levers to disrupt these loops and enhance eco-efficiency while maintaining legitimacy. The paper extends EIT to supply chain contexts and offers prescriptive insights. Practically, it highlights the need for sector-based actions to rebalance legitimacy and profit motives for sustainable returns management.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 4","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-08-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70090","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148753321","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Improving Truck Driver Turnover Predictions With Survival Stacking and Reference-Dependent Covariates 用生存叠加和参考相关协变量改进卡车司机离职预测

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-08-06 DOI: 10.1111/jbl.70087

Yoshinori Suzuki

{"title":"Improving Truck Driver Turnover Predictions With Survival Stacking and Reference-Dependent Covariates","authors":"Yoshinori Suzuki","doi":"10.1111/jbl.70087","DOIUrl":"https://doi.org/10.1111/jbl.70087","url":null,"abstract":"The U.S. motor carrier industry has suffered from high driver turnover rates for decades. The need is high for developing techniques that enable carriers to predict the turnover risk (quit probability) of each driver for each time period, as they can provide timely warnings to carriers regarding which drivers are about to quit, allowing carriers to take necessary preventive actions. Despite the strong practitioner interests, development of such techniques has received limited attention from scholars. The existing approach, moreover, uses traditional survival models that typically assume smooth and monotonic hazard functions, which may not properly capture the drivers' complex decision dynamics. We present a more flexible approach to the individual-level, time-specific predictions of driver turnover risk by utilizing two concepts that are new to the literature, namely survival stacking and loss aversion. We theoretically explain why using these concepts can improve the accuracy of turnover predictions and empirically examine, using the data obtained from three different motor carriers, if and to what extent these concepts can enhance performance. Results indicate that these concepts are useful for improving driver turnover predictions. The approach presented in this paper was recently adapted by a U.S. motor carrier as a decision support system.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 4","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70087","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148752933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Case for Doing Less: Rethinking Communication With Consumers During Logistics Service Failures 少做的理由：在物流服务失败时重新思考与消费者的沟通

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-08-03 DOI: 10.1111/jbl.70089

Haley Paluzzi, Micah J. Marzolf, Travis Tokar, Haozhe Chen

引用次数: 0

Artificial Intelligence in Public Procurement: Aligning Operational Capacity, Legitimacy, and Public Value 公共采购中的人工智能：调整运营能力、合法性和公共价值

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-08-02 DOI: 10.1111/jbl.70088

Giovanna Culot, Matteo Podrecca, Andrea S. Patrucco, Guido Nassimbeni

{"title":"Artificial Intelligence in Public Procurement: Aligning Operational Capacity, Legitimacy, and Public Value","authors":"Giovanna Culot, Matteo Podrecca, Andrea S. Patrucco, Guido Nassimbeni","doi":"10.1111/jbl.70088","DOIUrl":"https://doi.org/10.1111/jbl.70088","url":null,"abstract":"Public procurement is adopting artificial intelligence (AI) more slowly than private-sector procurement, despite similar operational opportunities. We analyze this gap through Moore's Strategic Triangle (ST), focusing on public value, operational capacity, and legitimacy and support. Based on 38 expert interviews and a follow-up resonance questionnaire, the study identifies three tensions: (i) contested performance gains versus social and environmental costs; (ii) data access for model performance versus stewardship duties for public and supplier data; and (iii) opacity versus accountability and contestability requirements. We elaborate the ST for AI-enabled procurement by showing that AI changes how the three existing conditions must be held together. The tensions surface as practical questions about whether gains can be evidenced as public value, who controls procurement data and vendor learning, and whether AI-supported recommendations can be explained and challenged. The strongest mitigation levers sit in agencies' contracting and decision practices, including work design, data rights and portability, audit trails, and supplier challenge mechanisms.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 4","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70088","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148652411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Driver-Centric Vehicle Routing for Parcel Delivery 以司机为中心的包裹递送车辆路径

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-08-02 DOI: 10.1111/jbl.70086

Yoshinori Suzuki, Bo Lan

{"title":"Driver-Centric Vehicle Routing for Parcel Delivery","authors":"Yoshinori Suzuki, Bo Lan","doi":"10.1111/jbl.70086","DOIUrl":"https://doi.org/10.1111/jbl.70086","url":null,"abstract":"One issue parcel delivery drivers are facing in their workplace is the limited access to restrooms. Because drivers are constantly pressured to meet the demanding performance standards called work quotas, they have little time to visit restrooms while working, often forcing them to urinate into bottles in the back of their trucks. This paper presents a new vehicle routing approach for parcel deliveries using the driver-centric concept, the aim of which is to improve the drivers' level of comfort at the workplace. We propose a vehicle routing model that allows a driver to stop at either a business customer permitting restroom access or a public restroom every M minutes, where M is the driver-specified parameter indicating the tolerable time between restroom stops. We show that, contrary to what some practitioners believe, our driver-centric approach can give benefits not only to delivery drivers but also to parcel carriers under many practical conditions, thereby providing a win-win solution for both parties. Drivers benefit from using driver-friendly routes that allow them to visit restrooms at their desired intervals, while also increasing the chances of meeting work quotas. Parcel carriers benefit from reduced delivery time and operating costs in each vehicle route.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 4","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70086","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148652412","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Drivers of Digital Traceability System Adoption for Greenhouse Gas Emissions in Complex Supply Chains 复杂供应链中温室气体排放采用数字可追溯系统的驱动因素

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-07-22 DOI: 10.1111/jbl.70084

Sukrit Vinayavekhin, Aneesh Banerjee, Feng Li, Davide Luzzini

{"title":"Drivers of Digital Traceability System Adoption for Greenhouse Gas Emissions in Complex Supply Chains","authors":"Sukrit Vinayavekhin, Aneesh Banerjee, Feng Li, Davide Luzzini","doi":"10.1111/jbl.70084","DOIUrl":"https://doi.org/10.1111/jbl.70084","url":null,"abstract":"The global climate crisis is pushing firms toward sustainable supply chain practices, with digital technology offering a vital pathway to track greenhouse gas (GHG) emissions. This research investigates the factors influencing the adoption of digital traceability systems for managing these emissions, focusing on implementation scope and supply chain complexity (SCC). Drawing on Institutional Theory and Transaction Cost Economics, we conducted a choice-based conjoint experiment with managers in manufacturing sectors to capture the trade-offs in their decision-making process. Our results show that firms are more likely to consider technology solutions when (a) those solutions cover Scope 1, 2, and 3 GHG emissions, and (b) there is greater SCC due to ‘detail-numerousness’ (number of elements in a system) and ‘detail-variety’ (heterogeneity of these elements). However, dynamic complexity (changing nature of elements) has an ambiguous impact on technology adoption. “Detail-numerousness” (e.g., number of products produced) is the most critical attribute for internal operations, while “detail-variety” (e.g., geographical dispersion and supplier heterogeneity) has the greatest impact on upstream supply chains. This research extends the supply chain technology adoption literature by providing a nuanced empirical understanding of how distinct dimensions of SCC at both internal and upstream levels shape the adoption of digital traceability.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 3","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70084","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148615523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Curvilinear Impact of Environmental Sustainability Strategies on Cost and Profit Growth: The Moderating Influence of Operations, R&D, and Logistics Capabilities 环境可持续性战略对成本和利润增长的曲线影响：运营、研发和物流能力的调节作用

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-07-21 DOI: 10.1111/jbl.70083

Siavash Rashidi-Sabet, Sreedhar Madhavaram

{"title":"The Curvilinear Impact of Environmental Sustainability Strategies on Cost and Profit Growth: The Moderating Influence of Operations, R&D, and Logistics Capabilities","authors":"Siavash Rashidi-Sabet, Sreedhar Madhavaram","doi":"10.1111/jbl.70083","DOIUrl":"https://doi.org/10.1111/jbl.70083","url":null,"abstract":"<div>\u0000 \u0000 Research linking environmental sustainability efforts and firm performance provides equivocal evidence of negative, neutral, or positive effects. Drawing on myopic management theory, this research develops and tests a time-contingent, nonlinear account of how corporate environmental sustainability performance shapes cost growth and profit growth. This research conceptualizes environmental sustainability initiatives as requiring up-front process redesign and coordination investments that elevate short-run cost growth and compress profitability, but yield delayed benefits as implementation stabilizes and learning accumulates. This research further examines how three core functional capabilities relevant to logistics and supply chain execution—operations capability, R&D capability, and logistics capability—condition these curvilinear trajectories. Analyses of data from 498 U.S. public firms over 2012–2024 show an inverted U-shaped relationship between environmental sustainability performance and cost growth and a U-shaped relationship with profit growth, with both relationships evolving over time. Analyses indicate that core functional capabilities meaningfully condition these curvilinear relationships, shaping the magnitude and timing of sustainability-related cost escalation and profitability improvement. The findings position sustainability as a staged logistics and supply chain implementation challenge and indicate that investing in logistics execution effectiveness and innovation scaling helps firms manage transition frictions and translate sustainability initiatives into more stable long-horizon performance improvements.\u0000 </div>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 3","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148615526","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Combating Information Disorder in Healthcare: A Vaccine Supply Chain Case 对抗医疗保健中的信息混乱：一个疫苗供应链案例

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-07-14 DOI: 10.1111/jbl.70081

Derek Dubois, Muhammad Hasan Ashraf, Mehmet G. Yalcin, Rabia Hos

{"title":"Combating Information Disorder in Healthcare: A Vaccine Supply Chain Case","authors":"Derek Dubois, Muhammad Hasan Ashraf, Mehmet G. Yalcin, Rabia Hos","doi":"10.1111/jbl.70081","DOIUrl":"https://doi.org/10.1111/jbl.70081","url":null,"abstract":"The COVID-19 vaccine supply chain faced unprecedented disruption from information disorder (collectively, misinformation, disinformation, and malinformation (MDM)). While prior research has examined the societal and health consequences of information disorder, little is known about how it disrupts supply chain management (SCM) or how supply chain actors respond. Guided by organizational information processing theory (OIPT) and stakeholder theory (ST), this study employs an embedded qualitative case study of the U.S. COVID-19 vaccine supply chain. We find that crisis-induced MDM functioned as an exogenous shock that heightened uncertainty and equivocality, overwhelming information-processing capacity, and fragmenting stakeholder responsibility. Downstream actors (i.e., pharmacies and clinicians) were disproportionately burdened in their efforts to combat MDM, relying largely on reactive tactics. Additionally, SC actors prioritized correcting false claims while deferring attribution of intent. This led to the conflation of misinformation and disinformation and the underdiagnosis of malinformation. By integrating OIPT and ST, we develop a framework that explains how information-processing misfit and shifting stakeholder salience jointly produce operational disruption and uneven accountability. Our findings extend SCM theory by conceptualizing MDM as a systemic supply chain risk and offer actionable guidance to improve resilience and trust.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 3","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-07-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70081","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148467312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Inventory Record Inaccuracy in Grocery Retailing: Impact of Promotions and Product Perishability, and Targeted Effect of Audits 杂货零售业库存记录不准确：促销和产品易腐烂的影响，以及审计的目标效果

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-07-07 DOI: 10.1111/jbl.70079

Yacine Rekik, Rogelio Oliva, Aris A. Syntetos, Christoph H. Glock

{"title":"Inventory Record Inaccuracy in Grocery Retailing: Impact of Promotions and Product Perishability, and Targeted Effect of Audits","authors":"Yacine Rekik, Rogelio Oliva, Aris A. Syntetos, Christoph H. Glock","doi":"10.1111/jbl.70079","DOIUrl":"https://doi.org/10.1111/jbl.70079","url":null,"abstract":"We report the results of a study to identify and quantify drivers of inventory record inaccuracy (IRI) in a grocery retailing environment, a context characterized by frequent promotions and a high share of perishable items. The analysis covers ~24,000 stock keeping units (SKUs) sold in 11 stores. We find that IRI is positively associated with average inventory level, restocking frequency, and whether the item is perishable, and negatively associated with promotional activity. We also conduct a field quasi-experiment to assess the marginal effect of stock counts on sales. While performing an inventory audit is found to lead to an 11% store-wide sales lift, the audit has heterogeneous effects with all the sales lift concentrated on items exhibiting negative IRI (i.e., where system inventory is greater than actual inventory). The benefits of inventory audits are also found to be more pronounced on perishable items, that are associated with higher IRI levels. Our findings inform retailers on the appropriate allocation of effort to improve IRI and reframe stock counting as a sales-increasing strategy rather than a cost-intensive necessity.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 3","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70079","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148463171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Signaling Fair Practices: Supply Chain Transparency and Consumer Responses to Fair Wage and Labor Disclosures 公平行为的信号：供应链透明度和消费者对公平工资和劳动披露的反应

IF 10.7 2区管理学

Journal of Business Logistics Pub Date : 2026-07-07 DOI: 10.1111/jbl.70080

Emily C. Dickey, Prisca Brosi, Jan C. Fransoo

{"title":"Signaling Fair Practices: Supply Chain Transparency and Consumer Responses to Fair Wage and Labor Disclosures","authors":"Emily C. Dickey, Prisca Brosi, Jan C. Fransoo","doi":"10.1111/jbl.70080","DOIUrl":"https://doi.org/10.1111/jbl.70080","url":null,"abstract":"As consumer concern about labor conditions in global supply chains grows, firms face increasing pressure to disclose fair wage and labor-related information. Yet, transparency can be risky because it may expose unfavorable supplier practices and cause reputational harm. Drawing on signaling theory, we examine how fair wage and labor-related supply chain transparency (SCT) influences consumer word-of-mouth (WOM), particularly when disclosures contain both positive and negative information. Across two vignette-based experiments in an online shopping context, we test whether distributive justice and trustworthiness explain consumer responses to SCT and leverage these mechanisms to further explain responses to mixed-valence SCT disclosures. Study 1 shows that a uniformly positive SCT disclosure, relative to nondisclosure, increases WOM through both distributive justice and trustworthiness. Study 2 examines a mixed-valence disclosure combining positive and negative information. Although mixed-valence disclosures lower distributive justice perceptions, they increase trustworthiness relative to nondisclosure, yielding a positive total effect on WOM. Together, the findings show that SCT functions as a costly and credible signal: even when transparency reveals negative wage and labor information, mixed-valence disclosure can strengthen trustworthiness enough to enhance consumer advocacy.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"47 3","pages":""},"PeriodicalIF":10.7,"publicationDate":"2026-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.70080","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148463162","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0