Journal of Business Logistics最新文献_第7页

On merchandise return policy, entrepreneurial internet retail, and customer reviews – Insights from an observational study 关于商品退货政策、创业互联网零售和客户评论——一项观察性研究的见解

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-04-27 DOI: 10.1111/jbl.12342

Sebastián J. García-Dastugue, Rahul Nilakantan, Carl Marcus Wallenburg, Shashank Rao

{"title":"On merchandise return policy, entrepreneurial internet retail, and customer reviews – Insights from an observational study","authors":"Sebastián J. García-Dastugue, Rahul Nilakantan, Carl Marcus Wallenburg, Shashank Rao","doi":"10.1111/jbl.12342","DOIUrl":"10.1111/jbl.12342","url":null,"abstract":"The rapid growth of Internet retail platforms (e.g., Shopify and Wix) and marketplaces (e.g., Amazon, eBay, and Etsy) has given rise to a new wave of entrepreneurship. These are platform entrepreneurs—individuals who establish micro-retail businesses on third-party platforms. While there are now millions of such entrepreneurs worldwide, there has been limited scholarly investigation regarding the role of Logistics and Supply Chain Management (LSCM) policies that they can adapt to benefit their small businesses. Because the success of such businesses is intricately driven by the reviews they receive, we deem it essential to investigate how such reviews may be related to their LSCM policies. We conduct an observational field study at one such small platform seller. By investigating items sold under varying merchandise return policies (MRPs), we seek to isolate the relationship between MRP, and the likelihood, positivity, and depth of the reviews left by shoppers. Based on the concept of contractuality, rooted in Sociometer Theory, our results reveal that a more lenient MRP may serve as a perk that may positively impact the customer's review writing. However, the relationship is not monotonic. Instead, there is evidence that the effect of extended MRP leniency on reviews tapers off beyond a certain point.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"45 1","pages":""},"PeriodicalIF":10.3,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45874603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Pantry direct: A transformative supply chain for reducing food insecurity 食品储藏室直销:减少粮食不安全的变革性供应链

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-04-27 DOI: 10.1111/jbl.12341

John Lowrey, Ken Boyer

{"title":"Pantry direct: A transformative supply chain for reducing food insecurity","authors":"John Lowrey, Ken Boyer","doi":"10.1111/jbl.12341","DOIUrl":"10.1111/jbl.12341","url":null,"abstract":"The food bank, a nonprofit, humanitarian organization, recovers charitable food donations from retail stores via collaborative relationships. We demonstrate that decentralized supply chains enable local partnerships and drive value creation via increased exchange of products and services that also better align with community needs. Our supply chain intervention resulted in a reduction in waste disposal costs for the retailer and a greater supply of food for the food bank. We study the private–public partnership (PPP) in retail food recovery in two successive phases. The first exploratory phase incorporates qualitative data from key informants at multiple Feeding America partners across the United States. The second phase was a researcher-led supply chain intervention involving multiple stakeholders and executed with our partner food bank. Our intervention, Pantry Direct, represents a transition in the PPP to a decentralized, community network. It shifts the pickup responsibility for retail food recovery to a purely volunteer workforce at the pantry. Retail store management noticed lower pickup service reliability; however, more frequent interactions between food pantry volunteers and retail store employees improved communication, which overshadowed the limitations of the volunteer workforce. Owing to several factors, the gain in PPP performance was not universal. Among the five retail stores that participated in the supply chain intervention, two increased food donations and two others decreased food waste. The Pantry Direct model is transformative in the fight against food insecurity, as increased volume (and quality) of retail food donations enabled downstream pantries to provide end clients with more adequate, consistent, or appropriate access to food.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"45 1","pages":""},"PeriodicalIF":10.3,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.12341","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42812717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

To concentrate or to diversify the supply base? Implications from the U.S. apparel supply chain during the COVID-19 pandemic 集中还是分散供应基地?COVID - 19大流行期间美国服装供应链的影响

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-04-05 DOI: 10.1111/jbl.12335

Mikaella Polyviou, Robert Wiedmer, Sangho Chae, Zachary S. Rogers, Carlos Mena

{"title":"To concentrate or to diversify the supply base? Implications from the U.S. apparel supply chain during the COVID-19 pandemic","authors":"Mikaella Polyviou, Robert Wiedmer, Sangho Chae, Zachary S. Rogers, Carlos Mena","doi":"10.1111/jbl.12335","DOIUrl":"10.1111/jbl.12335","url":null,"abstract":"The COVID-19 pandemic resulted in severe supply disruptions and revenue losses, especially for buyers highly dependent on foreign suppliers. Unsurprisingly, scholars and industry experts claim that high dependence on any exchange partner is detrimental to buyers. The literature, however, is ambivalent about whether supply base concentration—the number of sources in a firm's supply base and the degree of importance of each source—benefits or harms buyers. Our study addresses this ambivalence by investigating whether supply base concentration, conceptualized as supplier concentration, supplier country concentration, and carrier concentration, worsens or mitigates the impact of supply disruptions as they unfold over time. We use longitudinal data from ocean bills of lading to examine these relationships in the context of U.S. buyers importing apparel during the COVID-19 pandemic. Our results show that higher pre-disruption supplier concentration and supplier country concentration helped buyers mitigate the impact of supply disruptions related to COVID-19, with diminishing effects once supplier and supplier country concentration exceeded specific inflection points. Conversely, higher pre-disruption carrier diversification helped buyers mitigate the impact of supply disruptions related to COVID-19. Notably, these effects depend on the specific phase of the supply disruption. We discuss implications for research and practice.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"502-527"},"PeriodicalIF":10.3,"publicationDate":"2023-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47016507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

On subsistence-type rural independent retailers and crowdfunded microfinance—Prosocial lending, nudges, and unintended consequences 关于自给自足型农村独立零售商和众筹小额信贷——亲社会贷款、推动和意外后果

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-03-29 DOI: 10.1111/jbl.12340

Siddhartha Yamalakonda, Rahul Nilakantan, Deepak Iyengar, Shashank Rao

{"title":"On subsistence-type rural independent retailers and crowdfunded microfinance—Prosocial lending, nudges, and unintended consequences","authors":"Siddhartha Yamalakonda, Rahul Nilakantan, Deepak Iyengar, Shashank Rao","doi":"10.1111/jbl.12340","DOIUrl":"10.1111/jbl.12340","url":null,"abstract":"Much of the extant scholarship in supply chain management (SCM) has had a developed world focus, although most of the global population resides outside this area. SCM scholars are now recognizing this limitation in the coverage of our communities' research. They have recognized that the logistical challenges of getting products to these underserved markets at the bottom of the economic pyramid (BOP) may be fundamentally different from the “big box” mindset that prevails in the west. There is growing recognition that supply chain entrepreneurship is critical to the logistics and physical distribution systems that can get products to such markets in a cost-effective manner. Yet, such entrepreneurs, who are often small, and weakly integrated into the global economy, face several challenges in their daily business. Many of them rely on microfinance to fund their business. Yet, the microfinance model itself is changing into a web-supported crowdfunded model. The current study investigates how an entrepreneur's circumstances with regard to their borrowing status as a first-time borrower, and their intent with regard to business expansion influence their success in fundraising on a crowdfunding platform. Results reveal that BOP entrepreneurs who are “repeat borrowers” have difficulty in obtaining funding for their business plans.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"45 1","pages":""},"PeriodicalIF":10.3,"publicationDate":"2023-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42890204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

What constitutes an excellent literature review? Summarize, synthesize, conceptualize, and energize 什么构成了一篇优秀的文献综述?总结、综合、概念化和激励

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-03-29 DOI: 10.1111/jbl.12339

D. Ketchen, C. Craighead

引用次数: 0

What constitutes an excellent literature review? Summarize, synthesize, conceptualize, and energize 什么是优秀的文献综述？总结、综合、概念化和激励

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-03-29 DOI: 10.1111/jbl.12339

David J. Ketchen Jr., Christopher W. Craighead

引用次数: 0

Illicit activity and scarce natural resources in the supply chain: A literature review, framework, and research agenda 供应链中的非法活动和稀缺自然资源:文献综述、框架和研究议程

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-02-13 DOI: 10.1111/jbl.12331

Rowan Hilend, John E. Bell, Stanley E. Griffis, John R. Macdonald

{"title":"Illicit activity and scarce natural resources in the supply chain: A literature review, framework, and research agenda","authors":"Rowan Hilend, John E. Bell, Stanley E. Griffis, John R. Macdonald","doi":"10.1111/jbl.12331","DOIUrl":"10.1111/jbl.12331","url":null,"abstract":"This article reviews extant multidisciplinary literature to uncover existing themes and directions in the knowledge of the overlap between natural resource scarcity and illicit supply chain activity. In doing so, the authors present a novel review of this nascent, complex, and multidisciplinary research area. This review has uncovered 127 articles that have not been synthesized or organized in a meaningful way with the supply chain literature. It extracts insights and develops a comprehensive process framework encompassing the following: (a) antecedents associated with natural resource extraction, which foments the opportunity for illicit activity to thrive; (b) resulting economic, social, and environmental outcomes from illicit activity as it relates to natural resource extraction; and (c) potential moderating processes, which either enable or inhibit illicit activity to occur, including firm-level tactics that businesses can employ to counteract illicit activity throughout the supply chain and to promote sustainable long-term operations. An extensive agenda is presented suggesting future research paths, methodologies, theories, and potential contributions.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 2","pages":"198-227"},"PeriodicalIF":10.3,"publicationDate":"2023-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46741654","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

When the chickens come home to roost: The short- versus long-term performance implications of government contracting and supplier network structure 当鸡回家栖息：政府合同和供应商网络结构的短期与长期绩效影响

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-02-13 DOI: 10.1111/jbl.12336

Ellie C. Falcone, Steven Carnovale, Brian S. Fugate, Brent D. Williams

{"title":"When the chickens come home to roost: The short- versus long-term performance implications of government contracting and supplier network structure","authors":"Ellie C. Falcone, Steven Carnovale, Brian S. Fugate, Brent D. Williams","doi":"10.1111/jbl.12336","DOIUrl":"10.1111/jbl.12336","url":null,"abstract":"The old adage “it is not what you know, but who you know” suggests that in connection(s) lies the key(s) to success. But what does success mean, and for how long will it last? What does the choice of partner, and network connections say about the performance implications of contracting, particularly in the case of a public–private partnership? With countries such as the United States accounting for the world's largest buyer (of any and everything), several suppliers eagerly await their opportunity to contract with large government entities, but is it always a wise decision? Such questions remain largely unexplored and require answers. This research provides answers to these questions by integrating congruence, and network theory to investigate how government contracting impacts private suppliers' financial performance and how suppliers' supply chain network connections moderate this relationship. Results using panel data over several years suggest that while contracting with government bolsters' short-term financial performance (ROA), it negatively affects long-term supplier performance (Tobin's Q). In addition, the prominence of a firm's connections (i.e., who they know) and the composition of these connections enhances the performance gains, highlighting the critical role of a firm's network structure on their performance within the contracting relationship. We therefore find that the power of supply chain network connections enhances the short-term positive effects and mitigates the long-term adverse effects when contracting with government buyers, as the relationship is not always universally positive.","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"480-501"},"PeriodicalIF":10.3,"publicationDate":"2023-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49423796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

A review of how pressures and their sources drive sustainable supply chain management practices 回顾压力及其来源如何推动可持续供应链管理实践

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-02-13 DOI: 10.1111/jbl.12332

Alina Marculetiu, Cigdem Ataseven, Alan W. Mackelprang

引用次数: 10

Mitigating foreign exchange risk exposure with supply chain flexibility: A real option analysis 供应链灵活性降低外汇风险敞口:实物期权分析

IF 10.3 2区管理学

Journal of Business Logistics Pub Date : 2023-02-10 DOI: 10.1111/jbl.12338

Roberta Pellegrino, Barbara Gaudenzi, George A. Zsidisin

引用次数: 0