Journal of Business Logistics最新文献

{"title":"Research on truckload transportation procurement: A review, framework, and future research agenda","authors":"Angela Acocella,&nbsp;Chris Caplice","doi":"10.1111/jbl.12333","DOIUrl":"10.1111/jbl.12333","url":null,"abstract":"<p>The body of literature on truckload (TL) transportation procurement decisions by firms (shippers) and their transportation service providers (motor carriers) has been driven by real-world challenges faced by a large and important segment of the economy. The field has received the attention of researchers from a wide range of domains. While this attention demonstrates the appeal of these complex procurement problems, it also underscores a key challenge: the literature is dispersed and uncoordinated. This makes it difficult to identify meaningful new streams of research, risks slowing progress in the field, and limits the exposure of the research to wider supply chain audiences. With this review of the existing literature, we coordinate the growing set of research in this domain and demonstrate how the TL procurement literature is positioned within the broader streams of service procurement research. We develop a framework that describes the types (make vs. buy) and timing (strategic or execution stage) of decisions about the procurement of TL transportation services, organized by which actor's perspective is taken—the shipper's or the carrier's. We suggest areas of future research informed by an existing set of industry-led research and the gaps we have identified in the academic literature.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 2","pages":"228-256"},"PeriodicalIF":10.3,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.12333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42631140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Linking employee attributes and organizational resilience: An empirically driven model","authors":"Melanie Gerschberger,&nbsp;Scott C. Ellis,&nbsp;Markus Gerschberger","doi":"10.1111/jbl.12337","DOIUrl":"10.1111/jbl.12337","url":null,"abstract":"<p>Extant research highlights how resilient organizations effectively cope with supply chain disruptions to enhance firm performance. Yet, it remains unclear how an organization's most basic resource—that is, its individual employees—facilitates such resilience. Through a qualitative study that includes 44 interviews across four manufacturing companies, we identify critical individual attributes and show how these attributes contribute to organizational resilience. Our findings advance a framework of cognitive, emotional, and behavioral attributes through which employees facilitate resilient outcomes. Our empirically driven model enriches theory about resilience within the supply chain management domain and elevates the importance of managerial approaches associated with human resource management activities, which affect organizations' repositories of the employee attributes that foster resilience.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"407-437"},"PeriodicalIF":10.3,"publicationDate":"2023-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.12337","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46187522","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Supply chain and operations management on the TMT: A study of recall propensity","authors":"John-Patrick Paraskevas,&nbsp;Adams Steven,&nbsp;Thomas Corsi","doi":"10.1111/jbl.12325","DOIUrl":"10.1111/jbl.12325","url":null,"abstract":"<p>This study investigates the drivers of product quality failures as manifested through recalls. More specifically, this research develops theory regarding supply chain and operations management (SCOM) representation in organizational top management teams (TMT) and this representation's association with the frequency of recalls, the type of recalls, and the severity of recalls. The moderating effect of both recent and historical organizational recall knowledge is also explored. This study uses unique data sets, collected from multiple sources, containing executives' backgrounds, firm characteristics, and product recalls. The study finds that firms with SCOM representation on their TMTs have fewer recalls overall and fewer severe recalls. We also find that firms with SCOM representation on the TMT are less likely to suffer from subsequent recalls after a history of recalling. Lastly, we discover interesting nuances with respect to the form of SCOM representation present on the TMT (CEO and functional executive).</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"438-462"},"PeriodicalIF":10.3,"publicationDate":"2023-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45522922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Trade-offs between operational performance and sales in a retail environment: The simultaneous impact of product variety on inventory levels, product availability, and sales","authors":"Kevin Sweeney,&nbsp;Philip T. Evers,&nbsp;Yongrui Duan,&nbsp;Robert Windle","doi":"10.1111/jbl.12334","DOIUrl":"10.1111/jbl.12334","url":null,"abstract":"<p>Larger product assortments have been found to have both positive and negative impacts on firms that offer them. More product variety allows firms to increase sales by either selling to a larger customer base or by encouraging current customers to purchase more frequently and in greater quantities. However, more product variety is also associated with lower operational performance. In this research, we investigate the impact of product variety on firm performance in a retail setting. Using data gathered from a large retailer over a 32-week period for 12 product categories, we develop a multiple stage regression model and find that the effects of product variety on inventory levels, stockout rates and sales differ across more hedonic and more utilitarian product categories. Furthermore, we find that the product variety decision itself is moderated by the hedonic or utilitarian nature of the product category. Implications of the findings for theory and retail management are discussed.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"463-479"},"PeriodicalIF":10.3,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44939626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Editorial: A case and framework for expanding the use of model‐free evidence","authors":"Beth Davis‐Sramek, A. Scott, R. Richey","doi":"10.1111/jbl.12330","DOIUrl":"https://doi.org/10.1111/jbl.12330","url":null,"abstract":"","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":" ","pages":""},"PeriodicalIF":10.3,"publicationDate":"2023-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45004461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A case and framework for expanding the use of model-free evidence","authors":"Beth Davis-Sramek,&nbsp;Alex Scott,&nbsp;Robert Glenn Richey Jr","doi":"10.1111/jbl.12330","DOIUrl":"https://doi.org/10.1111/jbl.12330","url":null,"abstract":"&lt;p&gt;The business logistics and supply chain management (L&amp;SCM) discipline has a history of doctoral education that emphasizes the use of empirical research to make contributions to theory and practice. This training is evident in manuscript submissions and published research. As such, the structure of a manuscript has “generally expected” components. Authors are expected to: (1) introduce a relevant research question that addresses a specific logistics or supply chain phenomenon; (2) theorize about relationships between constructs that are presented within a nomological network; (3) offer extensive information about how the constructs are operationalized at the empirical level (i.e. variables); and (4) detail the statistical model used to test the hypothesized relationships and evaluate whether these relationships are meaningful or not.1&lt;/p&gt;&lt;p&gt;The application of statistical modeling is a fundamental and necessary component of empirically focused manuscripts in demonstrating the rigor and credibility of the findings. However, we suggest that “model-free evidence”2 is underutilized in the discipline. We write this first editorial of 2023 to support, when appropriate, model-free evidence as an additional “generally expected” manuscript component. We have asked our colleague Alex Scott to join us as a coauthor because his publications serve as an exemplar in providing context and explanation for our call to incorporate this analysis into manuscripts.&lt;/p&gt;&lt;p&gt;An overreliance on complex statistical models and output (i.e. model-based analysis) has potential pitfalls. For example, statistical models require assumptions to be valid, and these assumptions can range from the relatively simple (e.g. the constant variance assumption) to the very complicated (e.g. overidentification in the Arellano–Bond estimator) to the untestable (e.g. parallel trends in difference-in-differences after treatment3). When single-point estimates or regression coefficients from model output are reported in a manuscript, it can be difficult for editors, reviewers, and fellow colleagues to understand the nature of the relationship between variables beyond those estimates, which are conditional on the modeling assumptions. Furthermore, the inclusion of different control variables can flip the signs and change the interpretation of statistical results. While critical for addressing many research questions, output from a statistical model can (and should) always be questioned by the reader, and it often does not fully illustrate the relationship between variables.&lt;/p&gt;&lt;p&gt;In the following pages, we offer our rationale for increasing the use of model-free evidence &lt;i&gt;in conjunction&lt;/i&gt; with model-based analysis. We believe that adopting its use more fully can improve the credibility of our research with respect to our academic peers and external stakeholders, which is an important goal of the &lt;i&gt;Journal of Business Logistics&lt;/i&gt; (&lt;i&gt;JBL&lt;/i&gt;) (Richey &amp; Davis-Sramek, &lt;span&gt;2022a&lt;/sp","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 1","pages":"4-10"},"PeriodicalIF":10.3,"publicationDate":"2023-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/jbl.12330","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50129853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Crowdsourced delivery and customer assessments of e-Logistics Service Quality: An appraisal theory perspective","authors":"Ha Ta,&nbsp;Terry L. Esper,&nbsp;Adriana Rossiter Hofer,&nbsp;Annibal Sodero","doi":"10.1111/jbl.12327","DOIUrl":"10.1111/jbl.12327","url":null,"abstract":"<p>Thanks to increased technological advancements, retailers have progressively incorporated crowdsourcing into their delivery service portfolios to offer customers an enhanced last-mile delivery experience. Yet, while studies have explored the unique operational attributes of the crowdsourced delivery (CD) model in online retailing, the literature remains scant on how customers respond to the usage of this emerging delivery service. Building on the cognitive appraisal theory and e-Logistics Service Quality (e-LSQ) literatures, this study applies middle-range theorizing to examine differences between customers' appraisals of e-LSQ dimensions of CD and traditional delivery methods, and what types of products being delivered make such differences more pronounced. Our analysis of a large sample of customers' reviews across multiple retailers reveals that customers exhibit higher appraisal levels of timeliness, price, and reliability of delivery services when CD is used. Results also indicate that appraisals are more pronounced for timeliness and price of deliveries of high-turnover products that require minimal time and effort to purchase. Our findings, as such, underscore the power of CD as a tool to enhance customer experience and unveil potential opportunities for effective CD use in customer segmentation strategies.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"345-368"},"PeriodicalIF":10.3,"publicationDate":"2023-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46428863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Environmental orientation on the frontline: A boundary-spanning perspective for supply chain management","authors":"Colin B. Gabler,&nbsp;V. Myles Landers,&nbsp;Raj Agnihotri,&nbsp;Tyler R. Morgan","doi":"10.1111/jbl.12328","DOIUrl":"10.1111/jbl.12328","url":null,"abstract":"<p>Frontline employees (FLEs) are the face of every organization in the supply chain, and therefore, supply chain partners understand each other's environmental values through these interactions. An environmental orientation conveys a firm's commitment to the natural environment to both internal and external stakeholders along the supply chain. Building upon social identity theory within a boundary-spanning perspective, we estimate a model which examines how this firm-level orientation leads to FLE's environmental identification. These FLEs work harder and are more satisfied at higher levels of identification, which ultimately translates to perceptions of higher-quality products and prosocial impact. FLE's perceptions of ethical leadership and trust in their organization moderate this serial mediation model. Together, we provide insights into the benefits of frontline employees who identify with an environmental organization.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"369-386"},"PeriodicalIF":10.3,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45381359","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Capability bundling for effective supply chain management: An integrative framework and research agenda","authors":"Sreedhar Madhavaram,&nbsp;Kerry T. Manis,&nbsp;Siavash Rashidi-Sabet,&nbsp;Daniel F. Taylor","doi":"10.1111/jbl.12329","DOIUrl":"10.1111/jbl.12329","url":null,"abstract":"<p>Effective supply chain management (SCM) capabilities are critical to the success of organizations. Although research over the past three decades (i) firmly establishes that SCM plays a significant role in corporate strategy, (ii) either suggests and/or finds strong positive results for the impact of different types of SCM capabilities on firm performance, and (iii) indicates that intra-firm and inter-firm capabilities are central to the effectiveness of SCM, how firms come to have the SCM capabilities stays somewhat underexplored. Therefore, to understand how firms can bundle effective SCM capabilities, we (i) develop a brief overview of capabilities research, (ii) use the subprocesses of capability bundling—stabilizing (building), enriching (developing), and pioneering (creating)—as a framework for reviewing SCM research, (iii) review 236 articles from 66 journals to develop an integrative framework of capability bundling for SCM effectiveness, (iv) discuss the findings from the review for SCM capability bundling, and (v) delineate a comprehensive research agenda that provides specific insights into how firms can come to have SCM capabilities for competitive advantages in the marketplace. In doing so, we hope to initiate a silo-breaking, cross-disciplinary research program on how firms bundle capabilities for competitive advantages.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 2","pages":"170-197"},"PeriodicalIF":10.3,"publicationDate":"2022-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42222270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Logistics and supply chain management in base of the pyramid projects","authors":"Adegoke Oke,&nbsp;Arnold Maltz,&nbsp;Jarrod Goentzel","doi":"10.1111/jbl.12326","DOIUrl":"10.1111/jbl.12326","url":null,"abstract":"<p>Bottom of the Pyramid (BOP) populations often lack access to the products and markets that would allow progress toward sustainable development goals (SDGs) (Prahalad &amp; Hart, <i>Strategy + Business</i>, 2002, 26 and 1). Recognizing the fundamental role of logistics/supply chain management (LSCM) in providing such access, we review 84 case studies of development initiatives targeted at the BOP. Surprisingly, we find that LSCM has low visibility in most cases, although distribution is frequently mentioned and LSCM is a more central actor in the few cases where BOP locations are a source for low-cost products.</p>","PeriodicalId":48090,"journal":{"name":"Journal of Business Logistics","volume":"44 3","pages":"323-344"},"PeriodicalIF":10.3,"publicationDate":"2022-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48492912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}