Technology in Society最新文献

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Digital transition, data-and-tasks crowd-based economy, and the shared social progress: Unveiling a new political economy from a European perspective 数字化转型、数据和任务型众创经济以及共享的社会进步:从欧洲视角揭示新政治经济学
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-15 DOI: 10.1016/j.techsoc.2024.102739
Joan Torrent-Sellens
{"title":"Digital transition, data-and-tasks crowd-based economy, and the shared social progress: Unveiling a new political economy from a European perspective","authors":"Joan Torrent-Sellens","doi":"10.1016/j.techsoc.2024.102739","DOIUrl":"10.1016/j.techsoc.2024.102739","url":null,"abstract":"<div><div>The current unequal distribution of the benefits of digital transition and data-and-tasks crowd-based economy is directly linked to an incomplete interpretation of the behaviour of economic agents and their effects. This article proposes a new economic vision of digitalisation based on overcoming the postulates of neoclassical (automation-oriented and implemented mainly in the US) and autocratic (control-oriented and implemented mainly in China) economics. It suggests recovering the evolutionary, social, institutional, ethical and humanistic precepts of political economy. Following this more plural and European conceptual orientation, the analysis shows that current inequality arises from a digital R&amp;D&amp;I process plagued by network, platform, bias and polarisation effects, from business models that foster automation, and from the emergence of large superstar firms or control organisations with excessive market and political power. The redirection of technological progress towards more democratic individual values and shared social welfare requires digital governance based on new incentives and taxes, a greater strategic and political orientation towards social sustainability, and a new transformative role for the State.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102739"},"PeriodicalIF":10.1,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142528562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The impact of industry technology complexity on audit quality 行业技术复杂性对审计质量的影响
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-15 DOI: 10.1016/j.techsoc.2024.102737
Jianmin Liu , Qin Xia
{"title":"The impact of industry technology complexity on audit quality","authors":"Jianmin Liu ,&nbsp;Qin Xia","doi":"10.1016/j.techsoc.2024.102737","DOIUrl":"10.1016/j.techsoc.2024.102737","url":null,"abstract":"<div><div>With the continuous upgrading of Chinese industries, industry technology complexity has increased dramatically, to which audited units and audit subjects have adaptive responses, affecting audit quality. However, relevant studies have not been conducted. This paper takes A-share listed companies from 2007 to 2021 as a sample to investigate the impact of industrial technology complexity on audit quality and its mechanism. It is found that industry technology complexity can significantly enhance audit quality; in enterprises at the front-end of industrial technology, industry technology complexity has a more significant role in promoting audit quality. Adopting the demonstration zone for the transfer and transformation of scientific and technological achievements as an exogenous impact policy, the study finds that the impact of industry technology complexity on audit quality still holds. Further research finds that the adaptation of audited units and audit subjects to industry technology complexity has a positive incentive effect on audit quality. The findings extend the audit consequences of industrial technology complexity and provide empirical evidence for the role of industrial technology complexity in enhancing audit quality.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102737"},"PeriodicalIF":10.1,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142442519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Potential risk and efficiency analysis of decision-making dilemmas in connected dual-vehicle interactions at uncontrolled intersections 非受控交叉路口双车互联互动决策困境的潜在风险和效率分析
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-14 DOI: 10.1016/j.techsoc.2024.102734
Miaomiao Yang, Qiong Bao, Yongjun Shen, Qikai Qu, Rui Zhang, Tianyuan Han, Huansong Zhang
{"title":"Potential risk and efficiency analysis of decision-making dilemmas in connected dual-vehicle interactions at uncontrolled intersections","authors":"Miaomiao Yang,&nbsp;Qiong Bao,&nbsp;Yongjun Shen,&nbsp;Qikai Qu,&nbsp;Rui Zhang,&nbsp;Tianyuan Han,&nbsp;Huansong Zhang","doi":"10.1016/j.techsoc.2024.102734","DOIUrl":"10.1016/j.techsoc.2024.102734","url":null,"abstract":"<div><div>In dual-vehicle interactive scenarios, drivers often encounter decision-making dilemmas, even with connected information, thus posing significant risk challenges to traffic operations. This study explored the impact of such dilemmas on decision-making and traffic operations for drivers involved in straight-going (SG) and left-turning (LT) vehicles at uncontrolled intersections. Employing driving simulation technology, a decision-making experiment incorporating preemptive (P) and yielding (Y) strategies was conducted with 72 S G and 72 L T drivers under connected information provision. By analyzing joint decisions (P-P, Y-P, and Y-Y) made by drivers on both sides, we investigated implications for traffic operational safety and efficiency. Furthermore, recognizing the diversity in individual characteristics and time pressure, we developed a random parameters multinomial logit model to examine the relationship between potential traffic operational performance (both safety and efficiency) and various contributing factors. Moreover, we calculated the marginal effects of these contributing factors. By assessing the probability change of Y-P joint decisions balancing safety and efficiency, we identified reference values for each contributing factor that promote effective interactive operations. The findings suggest that: (1) Regarding interactive dilemmas conditions, Conditions where the SG vehicle had higher speed and farther distance than the LT vehicle were more likely to result in heterogeneous Y-P joint decisions, in which one driver chooses to yield and the other party passes quickly, thereby improving traffic performance. (2) Time pressure increased the likelihood of heterogeneous Y-P joint decisions but also increased P-P joint decisions. (3) heterogeneous individual attributes did not always lead to higher heterogeneous decisions. Overall, this study provides insights into factors influencing joint decisions and traffic operational performance under connected information provision, considering individual heterogeneity and time pressure, aiming to the advancement of more efficient and safer vehicle-connected transportation systems.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102734"},"PeriodicalIF":10.1,"publicationDate":"2024-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142438468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Technological advancements and the vision of a meta smart twin city 技术进步与元智能双子城的愿景
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-12 DOI: 10.1016/j.techsoc.2024.102731
Hamlet Reynoso Vanderhorst, David Heesom, Komali Yenneti
{"title":"Technological advancements and the vision of a meta smart twin city","authors":"Hamlet Reynoso Vanderhorst,&nbsp;David Heesom,&nbsp;Komali Yenneti","doi":"10.1016/j.techsoc.2024.102731","DOIUrl":"10.1016/j.techsoc.2024.102731","url":null,"abstract":"<div><div>Recent digital advancements have led the construction industry to reassess its core principles. Critical issues such as construction site impacts, aesthetics, methodologies, and sustainability are under rigorous scrutiny. The challenges hindering the digital transformation of construction remain unclear. Addressing the technical questions of when, where, why, and how the industry is evolving is crucial, especially as digital operations become more prevalent compared to traditional methods.</div><div>The “digital twin” concept has emerged as a key approach in shaping the industry's future. Integrating Building Information Modelling (BIM) with the Internet of Things (IoT) has enhanced project engagement, though challenges persist. Traditionally, a digital twin represents the construction process and its interactions. But it misses the transactional and experiential aspects that integrate users into the process. Technologies like blockchain and the metaverse, combined with the digital twin, offer insights into the future of construction projects. Municipalities that adopt digital twins and metaverse representations of their commercial activities throughout construction phases are likely to set future standards for societal specifications.</div><div>As some specifications such as architectural designs should be grounded in the diverse aspirations and experiences sought by citizens. This paper aims to explore the ways digital twins, smart urban environments, blockchain technology, and other reality capture datasets contribute to the vision of digital and physical construction domains. It examines the interaction and convergence of new spatial constructs, highlight the critical role of data acquisition technologies, and present a comprehensive framework for user experience and the future of Meta Smart Twin Cities.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102731"},"PeriodicalIF":10.1,"publicationDate":"2024-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142442518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the impact of personalization and carefulness in AI-generated health advice: Trust, adoption, and insights in online healthcare consultations experiments 研究人工智能生成的健康建议中个性化和细心程度的影响:在线医疗咨询实验中的信任、采用和洞察力
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-12 DOI: 10.1016/j.techsoc.2024.102726
Hongyi Qin, Yifan Zhu, Yan Jiang, Siqi Luo, Cui Huang
{"title":"Examining the impact of personalization and carefulness in AI-generated health advice: Trust, adoption, and insights in online healthcare consultations experiments","authors":"Hongyi Qin,&nbsp;Yifan Zhu,&nbsp;Yan Jiang,&nbsp;Siqi Luo,&nbsp;Cui Huang","doi":"10.1016/j.techsoc.2024.102726","DOIUrl":"10.1016/j.techsoc.2024.102726","url":null,"abstract":"<div><div>Artificial intelligence (AI) technologies, exemplified by health chatbots, are transforming the healthcare industry. Their widespread application has the potential to enhance decision-making efficiency, improve the quality of healthcare services, and reduce medical costs. While there is ongoing discussion about the opportunities and challenges brought by AI, more needs to be known about the public's attitude towards its use in the healthcare domain. Understanding public attitudes can help policymakers better grasp their needs and involve them in making decisions that benefit both technological development and social welfare. Therefore, this study presents evidence from two between-subjects experiments. This study aims to compare the public's adoption and trust levels in health advice provided by human vs. AI doctors and explore the potential effects of personalization and carefulness on the public's attitudes. Experimental designs adopt a trust-centered, cognitively and emotionally balanced perspective to study the public's intention to adopt AI. In Experiment 1, the experimental conditions involve the types of decision-makers providing online consultation advice, either AI or human doctors. In Experiment 2, the experimental conditions involve varying levels of perceived personalization and carefulness (high vs. low). A total of 734 participants took part in the study. They were randomly assigned to one of the intervention conditions and responded to manipulation checks after reading the materials. Using a seven-point Likert-type scale, participants rated their cognitive and emotional trust levels and intention to adopt the advice. Partial Least Squares Structural Equation Modeling (PLS-SEM) is conducted to estimate the proposed theoretical perspective. Qualitative interviews on both real-world and AI-generated treatment recommendations further enriched the understanding of public perceptions.The results show that AI-generated advice is generally slightly less trusted and adopted by the public. However, a noticeable inclination towards AI-generated advice emerges when AI demonstrates proficiency in understanding individuals' health conditions and providing empathetic consultations. Further analyses confirm the mediating influence of emotional trust between cognitive trust and adoption intention. These findings provide deeper insights into the process of adoption and trust formation. Moreover, they offer guidance to digital healthcare providers, empowering them with the knowledge to co-design AI implementation strategies that cater to the public's expectations.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102726"},"PeriodicalIF":10.1,"publicationDate":"2024-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Knowledge source switching under state interventions of latecomer regions: A case study of Shenzhen 后发地区国家干预下的知识来源转换:深圳案例研究
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-09 DOI: 10.1016/j.techsoc.2024.102730
Jingluan Yang , Weidong Liu
{"title":"Knowledge source switching under state interventions of latecomer regions: A case study of Shenzhen","authors":"Jingluan Yang ,&nbsp;Weidong Liu","doi":"10.1016/j.techsoc.2024.102730","DOIUrl":"10.1016/j.techsoc.2024.102730","url":null,"abstract":"<div><div>This paper aims to unpack the process and analyze the mechanisms of knowledge source switching in latecomer regions that have evolved from peripheral to core positions. Drawing on four decades of matched patent-company data from Shenzhen, we classify patents into various knowledge classifications and calculate their percentage changes to observe the dynamics of knowledge source switching. Furthermore, we employ Difference-in-Differences (DiD) estimation to examine the causal effects of state interventions on this dynamic. The findings indicate that Shenzhen's knowledge sources have switched from multinational corporations (MNCs) and foreign subsidiaries to global inventors. Notably, state interventions exhibit a significant positive causal effect on this dynamic, particularly following the implementation of independent innovation policies. These findings contribute to the cross-fertilization of regional innovation studies and the Global Production Networks (GPN) approach, highlight the critical role of the state in ensuring the right and dynamic mode of global knowledge sourcing and offer implications for local innovation policies in latecomer regions.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102730"},"PeriodicalIF":10.1,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142434516","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Pathway towards SME competitiveness: Digital capability and digital business model innovation 提高中小企业竞争力的途径:数字能力和数字商业模式创新
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-05 DOI: 10.1016/j.techsoc.2024.102728
Teoh Ming Fang , Noor Hazlina Ahmad , Hasliza Abdul Halim , Qaisar Iqbal , T. Ramayah
{"title":"Pathway towards SME competitiveness: Digital capability and digital business model innovation","authors":"Teoh Ming Fang ,&nbsp;Noor Hazlina Ahmad ,&nbsp;Hasliza Abdul Halim ,&nbsp;Qaisar Iqbal ,&nbsp;T. Ramayah","doi":"10.1016/j.techsoc.2024.102728","DOIUrl":"10.1016/j.techsoc.2024.102728","url":null,"abstract":"<div><div>Digital transformation has irrevocably redefined the landscape of contemporary business operations, heralding a new era in which DBMI has emerged as a critical strategic lever for competitive survival. Anchored on the dynamic capabilities theory, present study aims to meticulously investigates the influence of digital capability (antecedent) on DBMI and a keen focus on how DBMI, in turn, influences SME competitiveness (outcome). By adopting purposive sampling approach, data were collected from 132 SMEs representatives holding management positions in Malaysia using Google Form. The PLS-SEM analysis was rigorously carried out to verify the proposed hypotheses. The empirical findings illustrate that digital capability positively affects all components of DBMI. Of these, value creation, value proposition, and value capture innovation significantly bolster SME competitiveness, whereas value delivery innovation does not exhibit a similar effect. Considering the scarcity of empirical research on the antecedents and outcomes of DBMI, this study contributes to the theory of dynamic capabilities and improves the current literature on DBMI by providing empirical insights from Malaysian SMEs context. By affirming the role of digital capability and elucidating how DBMI can enhance competitiveness, the findings offer actionable guidance for SMEs navigating the complexities of a volatile business environment. Since this study focuses specifically on Malaysian SMEs within emerging economies, it paves the way for future investigations in developed economies and diverse regional contexts to further validate and expand upon the relationships identified between DBMI antecedents and outcomes.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102728"},"PeriodicalIF":10.1,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy 聚类分析能否丰富创新阻力理论?意大利移动支付使用案例
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-05 DOI: 10.1016/j.techsoc.2024.102729
Giulia Spinelli , Luca Gastaldi , Leo Van Hove , Ellen Van Droogenbroeck
{"title":"Can cluster analysis enrich the innovation resistance theory? The case of mobile payment usage in Italy","authors":"Giulia Spinelli ,&nbsp;Luca Gastaldi ,&nbsp;Leo Van Hove ,&nbsp;Ellen Van Droogenbroeck","doi":"10.1016/j.techsoc.2024.102729","DOIUrl":"10.1016/j.techsoc.2024.102729","url":null,"abstract":"<div><div>Mobile payments provide several benefits, for consumers and merchants alike. Yet, on a worldwide scale their usage is still low. Also, the barriers to mobile payment usage are still a rather unexplored topic in the literature, which is instead focused on adoption behavior. Accordingly, our objective is to investigate the factors that hinder, respectively, mobile payment usage and intention to use by consumers. The theoretical framework for our analysis integrates the Technology Readiness Index (TRI) into the Innovation Resistance Theory (IRT). To empirically assess the model, we gathered data on mobile payment usage in Italy through a web-based survey among 1,795 consumers. For the full sample, we find that the impact of the IRT barriers is different for actual use and behavioral intention to use. Also, and most importantly, once we segment consumers based on their TRI, we find yet other results. Specifically, the impact of the IRT barriers is different across the proposed clusters. This confirms that cluster analysis does indeed add value to the IRT.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102729"},"PeriodicalIF":10.1,"publicationDate":"2024-10-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Forecasting the evolution of urban mobility: The influence of anthropomorphism and social responsiveness in the transition from human to automated driving 预测城市交通的演变:人类驾驶向自动驾驶过渡过程中拟人化和社会响应的影响
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-04 DOI: 10.1016/j.techsoc.2024.102727
Min Wu , Kum Fai Yuen , Kevin X. Li
{"title":"Forecasting the evolution of urban mobility: The influence of anthropomorphism and social responsiveness in the transition from human to automated driving","authors":"Min Wu ,&nbsp;Kum Fai Yuen ,&nbsp;Kevin X. Li","doi":"10.1016/j.techsoc.2024.102727","DOIUrl":"10.1016/j.techsoc.2024.102727","url":null,"abstract":"<div><div>The transition to automated driving has prompted efforts to anthropomorphize urban transportation, aiming to replicate traditional driver-pedestrian interactions and enhance safety when human drivers are absent. However, prior research on anthropomorphism has shown inconsistency, potentially hindering its practical implementation in pedestrian-vehicle interactions. This study addressed these inconsistencies by examining the contingent role of social responsiveness. Using a 2 × 2 between-subjects experimental design, this study investigated the crossover interaction effects of anthropomorphism and social responsiveness on pedestrian-vehicle interactions at urban crossings. Two sequential studies were conducted: Study 1 examined the crossover interaction effects on cognitive factors and behavioral consequences (responsibility attribution and behavioral intention). Study 2 delved into the underlying mechanisms and contingencies of these interactions. Results reveal: (1) combining anthropomorphism and social responsiveness is crucial for effective pedestrian crossing and communication in the absence of human drivers; (2) the positive effects of this combination on responsibility attribution and behavioral intention are mediated by cognitive factors; and (3) non-responsive humanoid vehicles may not measure up to non-responsive, non-humanoid vehicles, yet responsive humanoid vehicles can outperform responsive, non-humanoid vehicles. These findings support the theory and guide the development of secure, interactive designs for the next generation of urban mobility in the transition to automated driving.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102727"},"PeriodicalIF":10.1,"publicationDate":"2024-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The power of electronic Word of Mouth in inducing adoption of emerging technologies 电子口碑在引导采用新兴技术方面的力量
IF 10.1 1区 社会学
Technology in Society Pub Date : 2024-10-02 DOI: 10.1016/j.techsoc.2024.102724
Dušan Mladenović , Roberto Bruni , Raffaele Filieri , Elvira Ismagilova , Prateek Kalia , Michal Jirásek
{"title":"The power of electronic Word of Mouth in inducing adoption of emerging technologies","authors":"Dušan Mladenović ,&nbsp;Roberto Bruni ,&nbsp;Raffaele Filieri ,&nbsp;Elvira Ismagilova ,&nbsp;Prateek Kalia ,&nbsp;Michal Jirásek","doi":"10.1016/j.techsoc.2024.102724","DOIUrl":"10.1016/j.techsoc.2024.102724","url":null,"abstract":"<div><div>This study examines the influence of electronic Word-of-Mouth (eWOM) on consumer expectations and intentions to adopt emerging technologies, specifically focusing on cryptocurrency payment methods. Employing the Elaboration Likelihood Model (ELM), the research utilizes Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (PLS-MGA) to analyze data from a diverse sample of 505 respondents sourced from MTurk. The findings reveal that the quality, consistency, and volume of eWOM significantly shape consumer expectations. Notably, the two-sidedness of online reviews does not have any substantial impact on both expectations and adoption behaviors toward cryptocurrency payment methods. Furthermore, factors such as the time spent online, and the frequency of online shopping were found to partially moderate the effects of eWOM on adoption behavior. This research contributes pioneering insights into the role of eWOM in influencing consumer attitudes towards cutting-edge technologies, extending existing knowledge beyond traditional consumer decisions to include technological adoption, particularly in digital finance. This offers valuable implications for technology firms and digital marketers aiming to harness eWOM to promote new technological solutions.</div></div>","PeriodicalId":47979,"journal":{"name":"Technology in Society","volume":"79 ","pages":"Article 102724"},"PeriodicalIF":10.1,"publicationDate":"2024-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142417863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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