Review of Public Personnel Administration最新文献_第2页

The Double Edge of Public Service Motivation: Promoting and Preventing Unethical Pro-Organizational Behavior Through Organizational Identification and Ethical Leadership 公共服务动机的双刃剑：通过组织认同和伦理领导促进和预防不道德的亲组织行为

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-05-08 DOI: 10.1177/0734371x261438161

Jiyun Baek, Yousueng Han

{"title":"The Double Edge of Public Service Motivation: Promoting and Preventing Unethical Pro-Organizational Behavior Through Organizational Identification and Ethical Leadership","authors":"Jiyun Baek, Yousueng Han","doi":"10.1177/0734371x261438161","DOIUrl":"https://doi.org/10.1177/0734371x261438161","url":null,"abstract":"This study develops and tests an integrated model explaining both the promotion and suppression of unethical pro-organizational behavior (UPB) driven by public service motivation (PSM). While PSM is typically viewed as prosocial, growing research on the PSM’s dark side suggests that it may unintentionally foster UPB by strengthening organizational identification (OI). Drawing on the Cognitive-Affective Personality System (CAPS) theory, this study incorporates ethical leadership (EL) as a contextual moderator that shapes when OI increases or suppresses UPB. Using survey data from Korean public employees, results show that PSM enhances OI, which subsequently promotes UPB. However, EL significantly weakens both the direct effect of OI on UPB and the indirect pathway from PSM to UPB via OI. These findings advance understanding of the dual-function mechanism of PSM by integrating motivational, identity-based, and leadership factors, offering a more comprehensive explanation of when public servants’ prosocial motives lead to ethical versus unethical outcomes.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"249 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148290304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Does Telework Always Reduce Work-Family Conflict? Examining the Moderating Roles of Gender 远程办公总能减少工作与家庭的冲突吗？检视性别的调节作用

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-05-07 DOI: 10.1177/0734371x261441326

Ju Won Park

引用次数: 0

Street-Level Turnover, Human Resource Policy Reforms, and Outcomes in Complex Public Organizations 街头人员流动、人力资源政策改革和复杂公共组织的结果

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-05-06 DOI: 10.1177/0734371x261441821

Anita Dhillon

引用次数: 0

Effects of Smart Work Use on Innovative Behavior: Focusing on the Moderating Role of Organizational Goal Ambiguity 智能工作使用对创新行为的影响：组织目标模糊的调节作用

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-05-06 DOI: 10.1177/0734371x261441877

Kyungmin Kim, Sangyub Ryu

引用次数: 0

When Public Institutions Lack Means: HRM and the Production of Meaningful Work in Chilean Education 当公共机构缺乏手段：人力资源管理和生产有意义的工作在智利教育

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-04-28 DOI: 10.1177/0734371x261434030

Francisca Álvarez-Figueroa, Johanna Aguilera-Muñoz

{"title":"When Public Institutions Lack Means: HRM and the Production of Meaningful Work in Chilean Education","authors":"Francisca Álvarez-Figueroa, Johanna Aguilera-Muñoz","doi":"10.1177/0734371x261434030","DOIUrl":"https://doi.org/10.1177/0734371x261434030","url":null,"abstract":"This article examines how meaningful work is produced through fragile public HRM systems in reform-driven public education contexts. While often treated as a positive individual experience, meaningful work is conceptualised here as a socially and institutionally embedded process shaped by employment regimes and reform pressures. Drawing on 48 interviews with managers, professionals, and administrative staff across four public education providers, the analysis identifies four interrelated dynamics: HRM structures that institutionalise precarity; commitment to vulnerable communities; self-recognition in the absence of formal validation; and the normalisation of sacrifice as dedication. The article advances public HRM scholarship in three ways. First, it shows that ambivalence in meaningful work is institutionally produced under conditions of fragility. Second, it specifies how HRM configurations mediate between reform-driven instability and employees’ meaning-making. Third, it situates meaningful work within debates on decent work (SDG 8) by demonstrating how moral commitment sustains service delivery while compensating for deficits in security, recognition and institutional care.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"23 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147752649","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services 工作量对服务时间的影响：标准化政府服务的应对机制

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-04-18 DOI: 10.1177/0734371x261432228

Carmela Di Mauro, Simone Gitto, Alessandro Ancarani, Gyula Vastag

{"title":"The Impact of Workload on Service Time: Coping Mechanisms in Standardized Government Services","authors":"Carmela Di Mauro, Simone Gitto, Alessandro Ancarani, Gyula Vastag","doi":"10.1177/0734371x261432228","DOIUrl":"https://doi.org/10.1177/0734371x261432228","url":null,"abstract":"Scholarship in Public Administration has extensively examined how frontline workers cope with workload. However, most studies focus on public services where employees have significant discretion, leaving standardized services – where service time is a critical measure of customer satisfaction – relatively unexplored. This article investigates the relationship between workload and service time across various standardized government services, emphasizing the influence of job design variables. Drawing on data from 41 government service centers in Hungary, encompassing 3,406,152 worker-customer interactions across 36 services delivered by 947 frontline workers, the analysis reveals that increased workload prompts workers to accelerate service times, highlighting a predominant coping strategy regardless of service knowledge requirements. The relation between workload and service time is shaped by factors such as task specialization, task variety, operational volume, and on-the-job breaks. These findings offer valuable insights for managing government services under high workload conditions.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"197 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147708639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Motivation, Burnout, and Resignation: A Longitudinal Study of Law Enforcement Officers 动机、倦怠与辞职：执法人员的纵向研究

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-03-20 DOI: 10.1177/0734371x261419150

Shahidul Hassan, Bradley E. Wright, Darwin A. Baluran, Daniel B. Baker

{"title":"Motivation, Burnout, and Resignation: A Longitudinal Study of Law Enforcement Officers","authors":"Shahidul Hassan, Bradley E. Wright, Darwin A. Baluran, Daniel B. Baker","doi":"10.1177/0734371x261419150","DOIUrl":"https://doi.org/10.1177/0734371x261419150","url":null,"abstract":"This study examines whether frontline public sector workers with higher public service motivation (PSM) are less likely to resign during challenging periods than their lower-PSM counterparts. We link data from two separate surveys fielded in 2019 to resignation records of sworn officers from a state-level law enforcement agency over the subsequent three years. Multilevel Probit regression analyses indicate a significant negative association between PSM and resignation and a positive association between burnout and resignation. Specifically, a one–standard-deviation increase in PSM score is associated with a 2.8-percentage-point lower probability of resignation, whereas a one–standard-deviation increase in burnout score corresponds to a 3.5-percentage-point higher probability of resignation. We also find evidence suggesting PSM diminishes the adverse effects of elevated burnout on resignation. These findings suggest that PSM can help sustain law enforcement officers in their roles during challenging periods by dampening burnout-related resignation pressures. We conclude with implications for PSM theory and for managing officer well-being and retention.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"13 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147489901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

“They Don’t Know Who We Are”: Fear-Based Resistance and HRM in Public Service “他们不知道我们是谁”：公共服务中基于恐惧的抵抗和人力资源管理

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-03-19 DOI: 10.1177/0734371x261419163

Ofelia Palermo, Henrique Duarte

引用次数: 0

Overqualified Civil Servants, a Bargain or a Risk in a Turbulent Public Sector? Examining the Impact of Overqualification Within Teams on Trust in Change Management and Qualitative Job Insecurity 在动荡的公共部门，大师级公务员是便宜货还是风险？考察团队内部资历过高对变革管理信任和定性工作不安全感的影响

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-03-19 DOI: 10.1177/0734371x261420114

Jan Wynen, Stéphanie Verlinden, Bjorn Kleizen, Danika Pieters, Koen Verhoest

{"title":"Overqualified Civil Servants, a Bargain or a Risk in a Turbulent Public Sector? Examining the Impact of Overqualification Within Teams on Trust in Change Management and Qualitative Job Insecurity","authors":"Jan Wynen, Stéphanie Verlinden, Bjorn Kleizen, Danika Pieters, Koen Verhoest","doi":"10.1177/0734371x261420114","DOIUrl":"https://doi.org/10.1177/0734371x261420114","url":null,"abstract":"Public organizations regularly undergo reforms that create uncertainty for employees. Trust in change management, meaning employees believe leaders will handle reforms fairly, transparently and competently, is essential for coping with such changes. Team dynamics can weaken this trust. One important factor is overqualification, which occurs when employees have more skills or education than their job requires. Although sometimes viewed as an advantage, overqualification can also create frustration and doubt during reform. This study examines how the presence of overqualified employees in teams affects collective trust in change management and shapes perceptions of qualitative job insecurity, the feeling that valued aspects of work are under threat. Using data from a Belgian government agency, the findings show that teams with more overqualified employees report lower trust in change management, which increases qualitative job insecurity. The results highlight the paradox of overqualification and its implications for managing change.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"12 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147478017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Political Interests, Fiscal Capacity, Price Priority, and Employee Safeguards in Outsourcing Contracts 外包合同中的政治利益、财政能力、价格优先权与雇员保障

IF 3.9 3区管理学

Review of Public Personnel Administration Pub Date : 2026-03-17 DOI: 10.1177/0734371x261419137

Gustav Egede Hansen, Bjarke Lund-Sørensen

引用次数: 0