{"title":"Classification Drift: Decisions Passing Quietly but Compounding Inequity","authors":"Wayne Birch, Martin Renfro","doi":"10.1177/0734371x261486652","DOIUrl":"https://doi.org/10.1177/0734371x261486652","url":null,"abstract":"Public-sector classification systems accumulate classification drift, a widening gap between what employees actually do, how their work is described, and how they are compensated. Because classification shapes pay, role comparison, and internal equity at scale, classification drift quietly compounds into measurable inequity. At a large U.S. urban public school district (the District), this drift manifested as 435 employees sharing the title “Specialist” across 24 pay grades ($47,000–$125,000). This article describes PRISM (Progressive Refinement and Intelligence Synthesis Model), a multi-model AI framework developed with a research-university partner’s Data Science Institute that introduces validation friction at high-stakes decision points. Rather than automating approvals, PRISM surfaces disagreement between independent AI models and routes ambiguous cases to human reviewers with a structured evidence package. Across 992 positions, 173 cases (17%) were flagged for escalated review. This article describes what public HR offices, with or without AI, can do to address classification drift.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"10 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"149124414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Justin P. Johnson, Greg Lockhart, Erick Yokomizo, Matthew W. Hurtienne
{"title":"Organizational Resilience in Public Workforce Transitions: A Case Study of Continuity and Change under the DOGE Reforms","authors":"Justin P. Johnson, Greg Lockhart, Erick Yokomizo, Matthew W. Hurtienne","doi":"10.1177/0734371x261481345","DOIUrl":"https://doi.org/10.1177/0734371x261481345","url":null,"abstract":"This qualitative case study examines how a federal field detachment sustained operational continuity during the initial implementation of the Department of Government Efficiency (DOGE) workforce reforms. Centered on the loss of a clearance-restricted Security Officer, the study draws on interviews, surveys, and organizational artifacts to examine how responsibilities were redistributed under constrained staffing conditions. Findings indicate that mission-essential operations were maintained through task redistribution, knowledge capture, leadership, and informal coordination; however, these adaptive responses also increased workload concentration, exposed dependence on undocumented institutional knowledge, and heightened reliance on individual effort. The study distinguishes operational continuity from organizational resilience by demonstrating that sustained mission performance can mask underlying degradation in organizational capacity. The findings extend beyond the DOGE reforms and offer practical lessons for workforce restructuring, continuity planning, succession management, and organizational resilience across public and private organizations.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"16 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148993718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Absenteeism and Presenteeism in Times of Change: The Role of Stress and Job Satisfaction","authors":"Ann-Kristina Løkke,Daniel Skov Gregersen,Lotte Bøgh Andersen","doi":"10.1177/0734371x261479231","DOIUrl":"https://doi.org/10.1177/0734371x261479231","url":null,"abstract":"This study investigates sickness absenteeism and sickness presenteeism in the context of organizational development (OD) changes in the police force, focusing on health-related and motivational pathways. Using panel data from 407 employees from 36 Danish police units (1,021 observations), we analyze attendance patterns before the change, immediately after, and 1 year later. Findings reveal that sickness absenteeism is primarily influenced by the type of OD change rather than by job satisfaction or stress, while sickness presenteeism decreases with higher job satisfaction independent of the change type. Notably, employees experiencing an OD change aimed at supporting a long-term vision exhibit reduced sickness absence in the change period. OD changes focused on distributed leadership and enhancing employee motivation did not have the same effect on sickness absenteeism. These results underscore the importance of considering both motivational and health-related dynamics, as well as the type of change, in understanding attendance during OD change.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"74 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148934152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advancing the Sustainability Development Goals Through Workforce Professionalization in Public Procurement: The Case of Lebanon","authors":"Imane Hijal-Moghrabi","doi":"10.1177/0734371x261478777","DOIUrl":"https://doi.org/10.1177/0734371x261478777","url":null,"abstract":"A capable public sector workforce is essential for sustainable development. In public procurement, the ability of procurement reform to support Sustainable Development Goals depends on a workforce with the competencies and professional standing needed to translate reform into administrative practice. Drawing on Institutional Theory and strategic PHRM, this study examines how workforce professionalization in public procurement is being constructed and institutionalized in Lebanon under Public Procurement Law No. 244 of 2021. Using a document-based qualitative case study, the study analyzes legal documents, technical reports, competency frameworks, and training materials produced between 2020 and 2025. The findings show that workforce professionalization in public procurement advanced through competency frameworks, certification initiatives, and professional training systems. However, workforce professionalization remains unevenly embedded across the civil service system. The study contributes to strategic public HRM and procurement governance scholarship and offers insight into workforce professionalization in governance-constrained settings in the Global South.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"84 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148858817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Serving the Public as Civil Servants or Citizens? Public Employees’ Exposure to Public Participation, Job Satisfaction, and Volunteering","authors":"Tipeng Chen","doi":"10.1177/0734371x261481363","DOIUrl":"https://doi.org/10.1177/0734371x261481363","url":null,"abstract":"Public employees serve the public interest through their work and extend this commitment through volunteerism. However, it remains unclear what motivates them to volunteer when professional roles already fulfill intrinsic prosocial motivations. Drawing on theories from multiple life domains and public service motivation, this study examines how public sector workplace experiences, specifically exposure to public participation and job satisfaction, are associated with volunteering behavior. Using cross-sectional, nationally representative survey data from U.S. local government managers, this study finds that the relationships vary by individuals’ prior volunteering status. Among non-volunteers, higher levels of public participation exposure and job satisfaction are both associated with a greater probability of initiating volunteering. Among current volunteers, lower levels are associated with greater time devoted to volunteering, whereas higher levels are linked to volunteering across a wider range of domains. Job satisfaction negatively moderates the relationship between public participation exposure and volunteering intensity. This study extends conventional understanding of public employee volunteering beyond public service motivation and sector differences by demonstrating a contingent work–volunteerism association, offering practical insights into managing workplace experiences to sustain public service both within and beyond organizational boundaries.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"47 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148877303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Political Upheaval and Bureaucratic Behavior: Quasi-Experimental Evidence for Public Sector HRM","authors":"Rizwan Khair, Hasan Muhammad Baniamin","doi":"10.1177/0734371x261456288","DOIUrl":"https://doi.org/10.1177/0734371x261456288","url":null,"abstract":"This study employs a quasi-experimental pre–post research design, exploiting a political uprising in Bangladesh as an exogenous shock to examine its effects on the organizational behaviors of public servants. Drawing on a unique pre- and post-uprising survey, the study categorizes bureaucratic behaviors into situational and dispositional responses. The findings show that political instability primarily disrupts context-dependent organizational dynamics (situational), while core individual values (dispositional) remain comparatively stable. Situational behaviors, such as job satisfaction and inter-service relationships, decline significantly following the regime change due to heightened uncertainty, role ambiguity, and job insecurity. In contrast, dispositional behaviors, such as Public Service Motivation (PSM) and Organizational Citizenship Behavior (OCB), remain resilient, suggesting that deeply internalized values are less vulnerable to political disruptions. By distinguishing between situational and dispositional behaviors, the study contributes to understanding bureaucratic resilience during political crises and offers practical implications for public-sector human resource management following political upheaval.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"273 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148401027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jolien Muylaert, Isabeau Van Strydonck, Adelien Decramer, Mieke Audenaert
{"title":"The Hidden Costs of Red Tape: Exploring the Physical Toll of Red Tape on Teachers","authors":"Jolien Muylaert, Isabeau Van Strydonck, Adelien Decramer, Mieke Audenaert","doi":"10.1177/0734371x261460425","DOIUrl":"https://doi.org/10.1177/0734371x261460425","url":null,"abstract":"When rules impose compliance burdens that outweigh their contribution to teachers’ objectives or values, they are experienced as <jats:italic toggle=\"yes\"> red tape</jats:italic> . Given red tape’s negative consequences, it is concerning that teachers worldwide report being confronted with high levels of red tape in their jobs. Drawing on Job Demands-Resources theory and Affective Events Theory, this study investigates the relationship between teachers’ red tape perceptions and physical complaints (e.g., neck pain and headaches). Specifically, we explore the mediating role of work-related anger in this relationship and investigate whether servant leadership moderates the negative effects of red tape. We collected time-lagged data from 717 teachers in Flemish schools. Structural Equation Modeling revealed a positive relationship between red tape and physical complaints, mediated by work-related anger. Furthermore, the results indicate that when teachers perceive their school leader as a servant leader, work-related anger is less affected by red tape, which indirectly reduces their physical complaints.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"63 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148393981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Empowering Employability for a Sustainable Future: How HR Practices Support Workers with Disabilities in the Public Sector in the Netherlands","authors":"Laura van Os, Jasmijn van Harten, Paul Boselie","doi":"10.1177/0734371x261457897","DOIUrl":"https://doi.org/10.1177/0734371x261457897","url":null,"abstract":"The Sustainable Development Goals (SDGs) emphasize inclusive economic growth (SDG 8) and reduced inequalities (SDG 10), including equal employment opportunities for workers with disabilities (WWDs). Despite international and national efforts, WWDs still face barriers to labor market participation. Public sector organizations are expected to lead in inclusive HRM but often lag behind in employing WWDs, raising concerns about their ability to contribute to the SDGs. Using Social Exchange Theory and Self Determination Theory, we examine how three HR practices of training and development, workplace accommodations, and establishing clear expectations affect the employability of 313 WWDs in a Dutch public sector organization. Survey data were analyzed using confirmatory factor analysis and regression-based mediation analysis. Findings show that HR practices primarily impact employability mediated through basic psychological needs satisfaction, with limited direct effects. This study offers empirical insights on how inclusive HRM in the public sector can advance the SDGs.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"51 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-06-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148342042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Civil Servants’ Awareness of Government Performance on the SDGs: The Role of Public Service Motivation and Organizational Commitment","authors":"Don S. Lee, Mireusae Kim, Soonae Park","doi":"10.1177/0734371x261454322","DOIUrl":"https://doi.org/10.1177/0734371x261454322","url":null,"abstract":"One of the major barriers to the national government achieving the sustainable development goals (SDGs) is civil servants’ lack of awareness of the SDGs’ importance and of a clear understanding of how to link between their organizational goals and the SDGs. In this article, we examine to what extent civil servants are aware of SDGs-implementation performance by illuminating the role of their public service motivation (PSM) and organizational commitment. We hypothesize that civil servants with higher PSM and organizational commitment will be better aware of SDGs implementation performance, showing a smaller gap between the actual performance in accomplishing the SDGs and their perception of it. Leveraging the original data from surveys with 2,161 civil servants in South Korea combined with the performance data from the UN Sustainable Development Solutions Network (SDSN), our analysis strongly supports our predictions. An increase from the observed median to maximum values of PSM and organizational commitment, respectively, leads to 1.43- and 1.5-times greater awareness of SDGs-implementation performance among civil servants. Our findings have important implications: strengthening PSM and organizational commitment can play a central role in increasing civil servants’ awareness of SDGs-implementation performance and ultimately facilitating the achievement of the SDGs.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"29 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148335891","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Federal Employee Engagement and Pay Perceptions: Testing Bakker et al.’s Prediction","authors":"Xiaochun Zhu","doi":"10.1177/0734371x261444660","DOIUrl":"https://doi.org/10.1177/0734371x261444660","url":null,"abstract":"Employee engagement has emerged as a critical area of interest within public management. Scholars recently proposed that engagement may exhibit a curvilinear relationship with positive outcomes. Previous research posits that greater effort on the job increases employees’ appreciation for pay equity, which, in the public sector, is defined by three components: equal pay for equal work, market-based pay, and performance-based pay. Using Merit Principles Survey data, this study finds that as employees become more engaged, their perceived importance of these three components remains relatively unchanged or even declines—until a certain threshold of engagement is reached. Beyond this point, the perceived importance of pay equity increases significantly. These findings offer an empirical response to Bakker et al.’s call for research on nonlinear engagement effects and refine the conventional view that greater effort is consistently associated with stronger concerns for pay equity.","PeriodicalId":47609,"journal":{"name":"Review of Public Personnel Administration","volume":"15 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2026-05-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"148290215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}