{"title":"Seasonal employee leadership and turnover intention in the hospitality and tourism industry: Serial mediation model workplace ostracism and work alienation","authors":"Cihan Aktürk, Murat Yeşiltaş","doi":"10.1002/cjas.1728","DOIUrl":"10.1002/cjas.1728","url":null,"abstract":"<p>Based on the Conservation of Resources Theory, this research aims to examine the relationship between seasonal employee leadership (SEL) and turnover intention (TI). The data was obtained by administering a survey to 450 seasonal employees working in 15 five-star hotels in Antalya. The findings revealed that SEL reduces TI, which is an important problem for the tourism industry. The study results show that SEL was negatively related to workplace ostracism (WO) and work alienation (WA) and TI. Further, the findings show the serial mediating effect of WO and WA between SEL and TI. The study makes useful recommendations to managers to eliminate ostracism, curb the feeling of alienation and decrease TI.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 1","pages":"77-93"},"PeriodicalIF":2.2,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123206088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Shooting for the stars: What are the topics of reviews that affect star ratings?","authors":"Shimi Naurin Ahmad, Marie-Odile Richard","doi":"10.1002/cjas.1719","DOIUrl":"10.1002/cjas.1719","url":null,"abstract":"<p>There is evidence that review ratings affect sales; yet little is known about the drivers of the star ratings from the perspective of the customers who have written them. A person who writes a review touches upon many different aspects of the experience. It is intriguing to explore the underlying topics that motivate customers to provide certain star ratings. Although there have been many studies to predict rating, they are mostly data driven. A marketing perspective and a consumer theory driven approach is still in their infancy. This article aims to fill this gap in the literature, and to explore the topics of reviews and their effects in determining the star ratings of a review. Since review rating influences prospective customers, traffic to the site and ultimately sales, examining the topics that make a customer rate a review in a certain manner is theoretically and managerially important.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 2","pages":"287-302"},"PeriodicalIF":2.2,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130671985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Family firms' social responsibility: Exercise of family control versus family dynasty succession","authors":"Wen-Tsung Hsu, Hsiang-Lan Chen","doi":"10.1002/cjas.1718","DOIUrl":"10.1002/cjas.1718","url":null,"abstract":"<p>Family owners have common interests of preserving socioemotional wealth (SEW), but their strategic preferences vary with their prioritization of different SEW aspects. This study, based on the SEW perspective, examines the differing effects of exercise of family control (focused SEW) and family dynasty succession (broad SEW) and the moderating effect of family CEO on corporate social responsibility (CSR) of family firms. The results indicate that the effect of exercise of family control on CSR is negative, while the effect of family dynasty succession on CSR is positive. Additionally, when the firm's CEO is a family member, the negative effect of exercise of family control is weaker and the positive effect of family dynasty succession is stronger.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 2","pages":"179-193"},"PeriodicalIF":2.2,"publicationDate":"2023-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128565770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Perceived difference in expertize and individual performance in cross-functional teams","authors":"Yun-Haw Chiang, Chu-Chun Hsu, Chang-Lung Hsieh","doi":"10.1002/cjas.1717","DOIUrl":"10.1002/cjas.1717","url":null,"abstract":"<p>Previous studies examining diverse team knowledge resources and individual members' performance largely follow the information perspective and propose that team informational diversity may help individuals perform better. Unlike previous authors, we integrate arguments from subgroup theory and the social categorization perspective to argue that when a person works in a cross-functional team, perceiving differences in expertize with other teammates may decrease the person's social exchange relationship with colleagues, that is, team-member exchange/TMX. Thus, perceived differences in expertize with other teammates may reduce TMX and, in turn, weaken individual task performance. Moreover, team members' social exchange relationship with the leader/LMX may offset the individual's deficiency in TMX to complement the person's task performance. We examine dyadic data collected from Taiwanese worker-supervisor pairs and find support for our hypotheses.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 1","pages":"123-136"},"PeriodicalIF":2.2,"publicationDate":"2023-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115188483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"CEO turnover, stakeholder management, and dynamics between corporate social responsibility and firm performance","authors":"Yankuo Qiao","doi":"10.1002/cjas.1716","DOIUrl":"10.1002/cjas.1716","url":null,"abstract":"<p>Focusing on the CEO transition period, this paper documents that the variation of CSR is highly associated with the fluctuation of firm performance. Moreover, it is found that the strong association is undermined for the CEO transition period during which ample variations of value relevant firm policies take place. Furthermore, the empirical evidence suggests that CEOs whose predecessors relinquish power involuntarily are more likely to adjust CSR activities for the purpose of optimal stakeholder management. The paper presents a heuristic and parsimonious model to guide the empirical investigation and conducts a system of simultaneous equations to ameliorate the endogenous nexus of firm performance, CEO turnover and CSR adjustment. The results are also robust to a battery of additional checks.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 2","pages":"157-178"},"PeriodicalIF":2.2,"publicationDate":"2023-03-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127803238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Heiko M. Schmidt, Sandra Milena Santamaria-Alvarez
{"title":"Born global in 1847: International entrepreneurship at Siemens","authors":"Heiko M. Schmidt, Sandra Milena Santamaria-Alvarez","doi":"10.1002/cjas.1715","DOIUrl":"10.1002/cjas.1715","url":null,"abstract":"<p>The early internationalization of new ventures has been described as a contemporary phenomenon enabled by globalization and digital technologies. However, today's multinational enterprise Siemens, founded in 1847, fits extant definitions of born globals. Based on this historical case, this study seeks to answer the question: What are enduring and contextually invariant aspects of early internationalization processes? An abductive analysis of the company's first 3 decades finds six relevant and emergent themes. We contribute to international entrepreneurship research by presenting evidence that early internationalization is not a new phenomenon, showing support for multiple extant findings, and providing new insights for otherwise underexplored themes. We also provide future research directions regarding personal-level processes in international new ventures based on the analyzed 30 years.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"40 4","pages":"374-390"},"PeriodicalIF":2.2,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123698665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Is $8.8 per kilogram more expensive than $3.99 per pound? An investigation of the effect of measurement units on price perceptions","authors":"Yonglan Liu, Mrugank Thakor, Rui Chen","doi":"10.1002/cjas.1709","DOIUrl":"10.1002/cjas.1709","url":null,"abstract":"<p>Retailers often display prices in different formats to make them appear more attractive. In some contexts, they can also attach prices to different measurement units—e.g., cereal can be priced at $3.99 per kg or equivalently at $1.36 per lb. In five experimental studies, we show that consumers' perceptions of expensiveness and consumer spending are heavily influenced by the numerical magnitude of the price (“3.99”) with insufficient attention paid to the measurement unit (“kg”), that this overweighting of numerical magnitude persists across different price formats, and that product price perceptions mediate the effect of measurement system on the price image of the store. Our findings have implications for policy makers as well as pricing practitioners.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"40 4","pages":"407-424"},"PeriodicalIF":2.2,"publicationDate":"2023-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125168182","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"L'interaction odeur-goût et ses effets marketing sur la perception et la consommation des produits diététiques","authors":"Amira Eleuch, Yamen Koubaa","doi":"10.1002/cjas.1714","DOIUrl":"https://doi.org/10.1002/cjas.1714","url":null,"abstract":"<p>The interaction between smell and taste has been widely confirmed in the literature. Exposure to a congruent olfactory stimulus enhances taste, increases palatability and the desire to eat, and promotes food consumption. In this paper, we use laboratory experiments to show that, in addition to its role in taste enhancement, olfaction also plays a role in taste induction. Using the phenomena of cognitive sensory integration and mental imagery, we explain how exposure to a real odor congruent with the expected taste produces a taste sensation for which there is no real taste stimulus. For example, exposure to the smell of vanillin, which is a sugar-congruent odor, creates a taste sensation of sweetness, increases palatability and food cravings, and increases consumption of sugar-free biscuits. The lack of exposure to the actual taste stimulus of sugar does not prevent the taste-congruent odor from creating a taste sensation of sweetness, an olfactory sweetness. Odors are able to induce a taste sensation for which there is no real taste stimulus. The results of this research have implications for the marketing of dietary foods. Tastefulness, which is reduced by the absence of flavor, can be increased by congruent olfactory stimuli in the environment and have a positive effect on the sales of this product category.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"40 3","pages":"356-368"},"PeriodicalIF":2.2,"publicationDate":"2023-02-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50133456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muhammad Abdul Rahman Malik, Arif Nazir Butt, Fariha Zahid
{"title":"Drivers of radical and incremental creativity—A moderated mediation framework","authors":"Muhammad Abdul Rahman Malik, Arif Nazir Butt, Fariha Zahid","doi":"10.1002/cjas.1713","DOIUrl":"10.1002/cjas.1713","url":null,"abstract":"<p>Researchers establish that rewards play an important role in shaping employees' creative behaviors. However, little is known about the underlying mechanisms that transmit the effects of rewards for creativity on different types of creative behaviors. Drawing on the sense making perspective, this study identifies unique mediators and moderators of reward—creativity relationship. The results of this survey-based study, comprising of 220 independent employee - supervisor dyads, suggested that enjoyment in the activity mediated the relationship between intrinsic rewards and radical creative behaviors. Moreover, the interactional effects of extrinsic rewards and their perceived importance on creative behaviors were mediated through perceptions of climate for innovation. These results provide important insights and guide managers in promoting distinct types of creative behaviors.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"41 1","pages":"137-152"},"PeriodicalIF":2.2,"publicationDate":"2023-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127806063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emily A. Cox, Drew Burchell, Kevin Bonnell, Carol-Anne Gauthier, Kyle Smilovsky, Sophie Meunier, Sylvain Luc, Simon Coulombe
{"title":"The Impact of Multiple Marginalized Social Statuses: How Being a Sexual Minority, a Woman, or Living with Low Income Relates to Workers' Well-being","authors":"Emily A. Cox, Drew Burchell, Kevin Bonnell, Carol-Anne Gauthier, Kyle Smilovsky, Sophie Meunier, Sylvain Luc, Simon Coulombe","doi":"10.1002/cjas.1704","DOIUrl":"https://doi.org/10.1002/cjas.1704","url":null,"abstract":"<p>Limited research explores the well-being of multiply marginalized workers. Aiming to illustrate the application of intersectionality-inspired analysis to the fields of management and occupational health, we examined how being a sexual minority (non-heterosexual), having low income, and identifying as a woman are associated with well-being outcomes (e.g., impaired performance, troublesome symptoms, positive mental health). A survey was completed by 331 Québec workers. We used regression analysis to examine individual, additive, and interactive relationships between marginalized statuses and outcomes. Having multiple marginalized statuses was associated with impaired performance, troublesome symptoms and less positive mental health. The most negative outcomes were reported by low-income gay or bisexual workers. Organizational policies and managers should consider intersecting identities to better support marginalized workers' well-being.</p>","PeriodicalId":47349,"journal":{"name":"Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration","volume":"40 3","pages":"309-325"},"PeriodicalIF":2.2,"publicationDate":"2023-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50148851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}