酒店和旅游业季节性员工领导力与离职意向：工作场所排斥和工作疏离的序列调解模型

IF 1.2 4区管理学 Q4 BUSINESS

Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration Pub Date : 2023-05-31 DOI:10.1002/cjas.1728

Cihan Aktürk, Murat Yeşiltaş

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引用次数: 0

摘要

基于资源保护理论，本研究旨在探讨季节性员工领导力（SEL）与离职意向（TI）之间的关系。数据是通过对在安塔利亚 15 家五星级酒店工作的 450 名季节性员工进行调查获得的。研究结果表明，SEL 能降低 TI，这是旅游业面临的一个重要问题。研究结果表明，SEL 与工作场所排斥（WO）、工作疏远（WA）和 TI 负相关。此外，研究结果表明，WO 和 WA 在 SEL 和 TI 之间具有串联中介效应。这项研究为管理者消除排斥、抑制疏离感和降低 TI 提出了有益的建议。

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Seasonal employee leadership and turnover intention in the hospitality and tourism industry: Serial mediation model workplace ostracism and work alienation

Based on the Conservation of Resources Theory, this research aims to examine the relationship between seasonal employee leadership (SEL) and turnover intention (TI). The data was obtained by administering a survey to 450 seasonal employees working in 15 five-star hotels in Antalya. The findings revealed that SEL reduces TI, which is an important problem for the tourism industry. The study results show that SEL was negatively related to workplace ostracism (WO) and work alienation (WA) and TI. Further, the findings show the serial mediating effect of WO and WA between SEL and TI. The study makes useful recommendations to managers to eliminate ostracism, curb the feeling of alienation and decrease TI.

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来源期刊

Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration Multiple-

CiteScore

3.40

自引率

13.60%

发文量

期刊介绍： The Canadian Journal of Administrative Sciences (CJAS) is a multidisciplinary, peer-reviewed, international quarterly that publishes manuscripts with a strong theoretical foundation. The journal welcomes literature reviews, quantitative and qualitative studies as well as conceptual pieces. CJAS is an ISI-listed journal that publishes papers in all key disciplines of business. CJAS is a particularly suitable home for manuscripts of a crossdisciplinary nature. All papers must state in an explicit and compelling way their unique contribution to advancing theory and/or practice in the administrative sciences.