Sulemana Inusah, Adam Ibrahim Osman, Salifu Zaruk Narsam
{"title":"Mobile infrastructure quality, regulatory quality, government effectiveness: Does e-government development matter?","authors":"Sulemana Inusah, Adam Ibrahim Osman, Salifu Zaruk Narsam","doi":"10.1002/isd2.12330","DOIUrl":"10.1002/isd2.12330","url":null,"abstract":"<p>There is a great deal of interest in how mobile infrastructure quality, regulatory quality, and a nation's capacity to develop efficient e-government systems affect government effectiveness. The literature ignores the part electronic government plays in either the regulatory quality-government effectiveness or mobile infrastructure quality-government effectiveness nexuses, despite the fact that existing research indicates that the effects of these factors on government effectiveness vary across nations. Secondary data for 52 African nations was extracted from World Governance Indicator (WGI), Mobile Connectivity Index (MCI), and United Nations E-government Database to empirically investigate the mediating relationship of e-governments using hypothesized model. The positivist paradigm is considered appropriate for this study because it focuses on validating and testing a hypothesized model. The results show a significant relationship between mobile infrastructure quality and e-government development, regulatory quality and e-government development, e-government and government effectiveness. However, there was no significant relationship between mobile infrastructure quality and government effectiveness. Additionally, e-government was found to mediate the relationship between regulatory quality and government effectiveness and the relationship between mobile infrastructure quality and government effectiveness. This suggests that government effectiveness is enhanced when a country is able to develop and implement a good electronic system. The successful implementation of e-governance practices offers better delivery of services to citizens, improved interactions with business, citizen empowerment through access to information, greater convenience, and cost reductions. In addition, establishing protections and legal reforms will be needed to ensure, among other things, the privacy, security and legal recognition of electronic interactions and electronic signatures.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 6","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140664724","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abdurrahman Abdurrahman, Aurik Gustomo, Eko Agus Prasetio
{"title":"Exploring barriers, drivers, and routines of dynamic capabilities in Indonesian digital banking transformation: A qualitative study based on the TOE framework","authors":"Abdurrahman Abdurrahman, Aurik Gustomo, Eko Agus Prasetio","doi":"10.1002/isd2.12329","DOIUrl":"10.1002/isd2.12329","url":null,"abstract":"<p>This study is rooted in the necessity to gain a thorough comprehension of organizational capabilities essential for embedding dynamic capabilities (DC) according to the technology-organization-environment (TOE) within the landscape of digital transformation (DT). We have observed a surge in recent research focused on DC in the context of DT, however, there is still ample room for exploration to address the complex barriers, drivers, and routines associated with each DC capability, all crucial for achieving successful DT. Our approach employs a qualitative study involving interviews with 18 banking professionals based in Indonesia. Our study's findings have identified six DCs based on the TOE framework that can be effectively employed to facilitate successful DT including the technology capability for the technology dimension, strategy, organizational, and innovation capability for the environment perspective, and environment factor consisting of ecosystem and governance-risk management- compliance (GRC). Delving into these six capabilities, we have explored the barriers, drivers, and routines linked with each. Additionally, our study has facilitated the alignment of DT benefits with expected performance outcomes, thus empowering companies to prioritize DT initiatives in alignment with their performance objectives. From a theoretical standpoint, this research contributes by offering an extensive comprehension of the factors and routines intrinsic to DC based on the TOE framework within the context of DT. From a managerial perspective, it provides guidance to companies as they navigate the realm of DT through a comprehensive lens focused on the DC.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 6","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140627203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mahendrawathi ER, Ghifary Muhammad, Emha Diambang Ramadhany, Ika Nurkasanah
{"title":"Digital transformation of warungs in Indonesia: The interrelation of socio-technical and indigenous factors","authors":"Mahendrawathi ER, Ghifary Muhammad, Emha Diambang Ramadhany, Ika Nurkasanah","doi":"10.1002/isd2.12328","DOIUrl":"10.1002/isd2.12328","url":null,"abstract":"<p>We investigate the moderating effect of an indigenous Indonesian concept, kekeluargaan (kinship ties and obligations), on the digital transformation (DT) of the warung, a traditional family microbusiness in Indonesia. Our study is structured as a multi-case study: we assessed how five warungs, to varying degrees, engaged in DT. Socio-technical systems theory guides the data collection via semi-structured interviews and observations. The data is analyzed through codification to look for themes and patterns from the multiple units of analysis. The findings show that the growth mindset of warung owners influences how they solve business problems, ensure operational efficiency, and increase profit. Some create an effective structure in operating their warung by working with their family members. Owners with a high technology mindset successfully learn and adapt the technology. We theorize that kekeluargaan plays a moderating role for the owner where technology-related tasks are concerned. We found that when kekeluargaan is present, it positively moderates the owner's engagement in technology-related tasks. However, when kekeluargaan is absent, the moderating effect is low. The findings extend the literature on DT for microbusinesses with indigenous cultural factors that should be considered to successfully transform a traditional business.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140602374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vera Imende-Obonyo, James Muranga Njihia, X. N. Iraki
{"title":"User readiness as a determinant for use of big data analytics: A case of state corporations in Kenya","authors":"Vera Imende-Obonyo, James Muranga Njihia, X. N. Iraki","doi":"10.1002/isd2.12327","DOIUrl":"10.1002/isd2.12327","url":null,"abstract":"<p>State corporations in Kenya are installing systems to provide real-time data to enhance decision making, customer base growth, and revenue generation. However, these organizations must still determine their readiness for big data analytics. User readiness as a determinant for use of big data analytics in developing countries like Kenya has received limited coverage in literature. Yet, successful implementation necessitates users' preparedness and willingness to use the technology. Grounded theory was used in this study, which involved eight state corporations in Kenya. Four categories emerged from the data: user attributes, change management, ICT competence, and decision-making culture. The proposed interventions to improve user readiness are top leadership support, user engagement, change management strategies, capacity-building programs, and data governance. The article contributes to literature by exploring the gap between user readiness and use of big data analytics in state corporations in Kenya. It additionally offers practitioners, decision-makers, and government officials in developing countries, factors that can increase use of big data analytics.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140699544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ICTs for Afghan women's empowerment in the pre- and new-Taliban era: Roles of gender, education, and crises","authors":"Faheem Hussain, Sara N. Amin, Razia Rezaie","doi":"10.1002/isd2.12326","DOIUrl":"10.1002/isd2.12326","url":null,"abstract":"<p>In this paper, we explore women's use of ICTs in urban Afghanistan in the period between 2015 and 2022 to examine the changing gender dynamics of ICT access and usage in the context of expanding opportunities for women's education and employment (2015–2020) and different forms of crises, including the COVID19 pandemic (2020–2021) and political takeover by the fundamentalist and violent Taliban regime (2021–2022). Drawing on feminist theorization of empowerment and using a mixed methods study of 817 questionnaires (2015) and observation data (2015–2022) allows us to make visible the contingent and unintended dynamics of the relationship between women's empowerment and ICTs, especially in conflict zones. These findings contribute to ongoing debates on gender, empowerment and ICTs by emphasizing the multifaceted nature of technology adoption and usage, the significance of education in overcoming barriers, and the evolving role of ICTs, especially for women, in the face of radical political changes and crises.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140586127","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Information technology adoption and small and medium enterprise performance: Does information technology adoption reduce rural penalty in emerging and developing countries?","authors":"Chikadibia George Ekeoma","doi":"10.1002/isd2.12325","DOIUrl":"10.1002/isd2.12325","url":null,"abstract":"<p>This study examines information technology (IT) adoption effects on the performance of small and medium enterprise (SMEs) in emerging markets and developing economies and how the locational challenges faced by rural SMEs could be reduced by IT adoption. Using 8466 firm-level data from the 2022/2023 World Bank enterprise survey from 13 countries, across Europe and Central Asia, Latin America, Southeast Asia, South Asia, and Sub-Saharan Africa, we used the entropy balancing technique and tested the effects of IT adoption on the relationship between remoteness and firm performance. Our results show that IT adoption positively affects firm performance and moderates the remoteness-performance relationship, indicating that IT adoption reduces the rural penalty faced by remote firms. These findings imply that modern firms with sophisticated production methods outperform traditional ones; therefore, adopting information technology would benefit traditional rural firms.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140753172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abigail Lim Tan, Erin Jay G. Feliciano, Katrina Erika Rocha Habaluyas, Nina Patricia Bolong, John Q. Wong
{"title":"Processes of Creating a National Cancer Registry System in the Philippines","authors":"Abigail Lim Tan, Erin Jay G. Feliciano, Katrina Erika Rocha Habaluyas, Nina Patricia Bolong, John Q. Wong","doi":"10.1002/isd2.12324","DOIUrl":"10.1002/isd2.12324","url":null,"abstract":"<p>As a new entrant in the Philippine Cancer Health Information Network, the Philippine Cancer Center (PCC) was pushed to establish the National Cancer Registry as mandated by the National Integrated Cancer Control Act (NICCA). The researchers used a rapid review and rapid realist review approaches which made use of evidence from literature and data from 43 key informant interviews and FGDs to create the National Cancer Registry Development Plan. The results were summarized using a cancer data process flow diagram, context-view system architecture model, and logic models detailing the roadmap plans for the next 10 years. The study was able to show how the development of a national cancer registry plan that seeks to unite existing population-based cancer registries (PBCRs) and hospital-based cancer registries (HBCRs) is only possible through extensive collaboration and effective stakeholder engagement. Using an evidence-based approach with expert knowledge and validation, the Philippine National Cancer Registry Development Plan was created, an example of an e-health policy making process from which other developing countries can learn from.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140369064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abdul Kayum, Md. Shahnawaz Abdin, Brajesh Mishra, Sarah Kayum
{"title":"Unveiling the enigma: Exploring organizational dysfunctional learning modes and institutional amnesia in the Indian Universal Service Obligation Fund","authors":"Abdul Kayum, Md. Shahnawaz Abdin, Brajesh Mishra, Sarah Kayum","doi":"10.1002/isd2.12323","DOIUrl":"10.1002/isd2.12323","url":null,"abstract":"<p>Despite various government initiatives and substantial unutilized funds in the Indian Universal Service Obligation Fund (USF), a significant population in rural and remote areas still lack broadband services due to inadequate consideration for demographic and geographical challenges in planning and implementation strategies, mainly stemming from focus on quick electoral benefits, favoritism, organizational politics and a sense of indifference. This study employs a multiple-case approach to analyze the USF institution using the proposed integrated organizational learning framework, offering a novel perspective. The proposed framework identifies factors influencing effective outcomes and provides a comprehensive assessment of cross-project learning culture within the organization. Additionally, by unveiling systemic deception and hidden intentions, the application of this framework may act as a deterrent to improper practices, contributing to an improved outlook for future projects. Our analysis reveals that despite encountering distinct experiences and outcomes in different initiatives, the USF has missed opportunities to fully leverage lessons learned and avoid repeating past mistakes. To bolster the efficacy of future projects, we propose that the USF adopt a proactive organizational learning strategy involving thorough evaluations and analyses of past projects by experts. This process should aim to extract key lessons, challenges, and best practices, culminating in establishing a repository of learnings. Regularly updating and utilizing this repository can foster a culture of continuous improvement and informed decision-making. Such an approach can improve project delivery across traditional metrics of time, cost, and quality and maximize benefits delivered to beneficiaries.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140155860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Asare Yaw Obeng, Samuel King Opoku, Ama Pokuah Obeng, Emmanuel Oppong Afriyie
{"title":"Complementary effects of information systems strategic assets and enabling roles of information systems on innovation performance of banking organizations","authors":"Asare Yaw Obeng, Samuel King Opoku, Ama Pokuah Obeng, Emmanuel Oppong Afriyie","doi":"10.1002/isd2.12322","DOIUrl":"10.1002/isd2.12322","url":null,"abstract":"<p>Banking organizations improve innovation performance by recognizing rare strategic assets and efficient use of information systems. This study explored the role of information systems in enhancing internal operational effectiveness and leveraging firm capabilities for strategic positions. Using a mixed-method design, 11 participants in six banking organizations in Ghana were interviewed to gather data. The results indicate IT contribution, organizational learning, and IS-related human are the most significant attributes that positively impact innovation performance. Corroborating qualitative and experimental results identified new products, improved operational processes, improved product functionalities, and innovation strategy as the key innovation performance factors. While the information systems strategic assets have minimal effect, the enabling role of information systems has a moderate impact on innovation performance. In contrast to either information systems strategic assets or the enabling role of information systems alone, the results show their complimentary effect on innovation performance is considerably higher.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140155865","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Opportunities in emerging technologies for Southern Africa: How the Global South should adopt to take advantage?","authors":"Freeman Munisi Mateko","doi":"10.1002/isd2.12321","DOIUrl":"10.1002/isd2.12321","url":null,"abstract":"<p>The manufacturing sector, energy sector, and mobility businesses can all benefit from the use of emerging technology. A crucial part of modernizing industries is utilizing emerging technologies. This research aimed to examine how the Global South can adopt and maximize emerging technology opportunities. The research was qualitative in nature, and the focus was on economies in the Global South. Random sampling to select 40 economies from the four continents that fall under the Global South which were Africa, Asia and the Pacific, the Arab Region, Latin America, and the Caribbean. Research articles on the subject matter were collected from Google Scholar and other online repositories. Document analysis was used under the data analysis section. This research aimed to examine how the Global South can adopt and maximize emerging technology opportunities. The research findings described challenges, such as poor technological policies, high prices, and taxation, a lack of financial resources, a lack of information and communication technology (ICT) infrastructure and limited experts, digital illiteracy, and how illicit financial flows adversely affect the Global South's ability to tap into emerging technologies. In terms of policy recommendations, it was suggested that the Global South needs to design and implement robust ICT policies, mobilize financial resources, and invest in research and development. These policies must be implemented in the primary, secondary, and tertiary sectors to ensure meaningful benefits of using emerging technologies.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 5","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12321","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140097329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}