Electronic Journal of Information Systems in Developing Countries最新文献_第6页

Value co-creation (VCC) and value co-destruction (VCD) via open government data (OGD): Empirical case of Tanzania 通过开放式政府数据（OGD）实现价值共创（VCC）和价值共毁（VCD）：坦桑尼亚的经验案例

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-02-19 DOI: 10.1002/isd2.12320

Fredrick Ishengoma, Deo Shao, Raphael Gouvea da Silva, Guillherme Costa Wiedenhoft, Charalampos Alexopoulos, Nina Rizun, Stuti Saxena

{"title":"Value co-creation (VCC) and value co-destruction (VCD) via open government data (OGD): Empirical case of Tanzania","authors":"Fredrick Ishengoma, Deo Shao, Raphael Gouvea da Silva, Guillherme Costa Wiedenhoft, Charalampos Alexopoulos, Nina Rizun, Stuti Saxena","doi":"10.1002/isd2.12320","DOIUrl":"https://doi.org/10.1002/isd2.12320","url":null,"abstract":"Having emphasized upon the potential benefits of Open Government Data (OGD) initiatives via value derivation and innovation pursuits of the stakeholders, it falls in place to complement this line of OGD research in the specific case of Tanzania, a developing country, to support the inferences. Specifically, it is important to understand the manner in which OGD VCC-one of the hinges of OGD initiatives- and OGD VCD-a possible fall out of OGD initiatives-happens to pass. Thus, a content analysis of the interviews of 15 public officials and managers associated directly with the management and operationationalization of OGD initiatives is being done to arrive at the conclusions. Thus, the interviewees aver that OGD Value Co-creation (VCC) may be facilitated on top-priority bases by consistent marketing efforts by the government as also the partnerships with the key stakeholders of the OGD ecosystem, and, among the prominent Value Co-Destruction (VCD) factors may be counted the issues linked with data privacy and resource restriction. Literature on OGD VCC is at a nascent stage and the one on OGD VCD is evolving. As an atypical empirical validation case vis-a-vis the emerging OGD VCC-VCD research, the study is an additional contribution to the extant literature with specific reference to the developing country's experiences.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141537039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The impact of digital health technologies on the quality of service delivery: A pre and post assessment of the healthcare consumer's experiences in Ghana 数字医疗技术对服务质量的影响：对加纳医疗消费者体验的前后评估

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-02-14 DOI: 10.1002/isd2.12318

Mansah Preko, Joseph Budu

{"title":"The impact of digital health technologies on the quality of service delivery: A pre and post assessment of the healthcare consumer's experiences in Ghana","authors":"Mansah Preko, Joseph Budu","doi":"10.1002/isd2.12318","DOIUrl":"10.1002/isd2.12318","url":null,"abstract":"This study takes into account the pre and post experiences of the healthcare consumer in a developing country context regarding the use of digital technologies in receiving healthcare services. The study proposes a conceptual framework which suggests that the digitalization of healthcare services may present both tangible and intangible outcomes to the healthcare consumer. Underpinned by the SERVQUAL model, this study adopts a qualitative approach to explore the pre and post-digitalization experiences of healthcare consumers in Ghana. Findings reveal that seven out of the nine dimensions used in the study's assessment gave positive outcomes on the consumers' post-digitalization experiences, despite claims of the social inequalities that characterize developing countries (DCs) like Ghana. The study further reveals how the patient-centered eHealth concept which is gaining considerable attention in Information Systems (IS) healthcare research, has not been fully adopted in some DC contexts. This study presents both practical and theoretical implications for all relevant stakeholders within the healthcare ecosystem.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139836991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Agricultural extension officers' adoption of ICT-based extension services: A critical realist approach in Mali 农业推广人员采用基于信息和通信技术的推广服务：马里的批判现实主义方法

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-02-13 DOI: 10.1002/isd2.12319

Macire Kante

{"title":"Agricultural extension officers' adoption of ICT-based extension services: A critical realist approach in Mali","authors":"Macire Kante","doi":"10.1002/isd2.12319","DOIUrl":"10.1002/isd2.12319","url":null,"abstract":"Information and communication technology enables extension services to farmers in developing countries. Although they have been deployed and adopted by farmers, the causal mechanisms (i.e., processes through which a result is brought about) underlying their adoption and use have not been adequately studied. This study uses the Critical Realism philosophical perspective to understand and integrate the various factors into a consistent and coherent model for adopting information and communication technology-based extension services by agricultural extension officers in Mali. The study gathered data from 26 extension officers and farmers in Koulikoro and Segou, Mali. We analyzed the data using thematic analysis with the help of the qualitative data analysis software NVivo. The results revealed that the successful adoption of information and communication technology based extension services is the leading factor that can cause extension officers' satisfaction with agricultural extension services. This satisfaction drives societal change, that is, farmers improving their knowledge of extension services and extension officers efficiently disseminating them. In turn, this change may result in higher yield and, thus, better productivity. These findings guide policymakers, managers, and network providers for higher productivity in developing countries.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139781462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Factors influencing the design and implementation of accessible e-Government services in South Africa 影响南非设计和实施无障碍电子政务服务的因素

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-01-31 DOI: 10.1002/isd2.12317

Saleem Abdurahman, Salah Kabanda

{"title":"Factors influencing the design and implementation of accessible e-Government services in South Africa","authors":"Saleem Abdurahman, Salah Kabanda","doi":"10.1002/isd2.12317","DOIUrl":"10.1002/isd2.12317","url":null,"abstract":"As governments embark on providing their services online (e-Government services), it is imperative for them to ensure that these services remain accessible to all online users. Prior studies have demonstrated that providing accessible online services remains a challenge for most governments, and more so for developing countries. This study seeks to identify and better understand the factors influencing the design and implementation of accessible e-Government services. The study employed qualitative semi-structured interviews in order to collect primary data from twelve government employees working as developers, designers, business analysts, and the management team. The data were analyzed using thematic analysis. This study identifies two key factors influencing the design and implementation of accessible e-Government services, namely: organizational structures and stakeholder supporting structures. Furthermore, the findings explain how these factors affect the current practices of designing and implementing accessible e-Government services. Four practices in use were recognized as instrumental in the design and implementation of accessible e-Government services. These are: (i) championing accessibility; (ii) adoption of an omni-channel approach, as well as digital learning and awareness; (iii) development of inhouse guidelines and best practices, as well as support for developing assistive technologies; (iv) and lastly, reflective practices. The study discusses the implications of these findings for future studies.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12317","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140476235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cyberloafing deterrence in the public sector of Ghana 加纳公共部门的网络逃逸威慑力

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-01-24 DOI: 10.1002/isd2.12316

Emmanuel Awuni Kolog, Isaac Mensah, Sulemana Bankuoru Egala

{"title":"Cyberloafing deterrence in the public sector of Ghana","authors":"Emmanuel Awuni Kolog, Isaac Mensah, Sulemana Bankuoru Egala","doi":"10.1002/isd2.12316","DOIUrl":"10.1002/isd2.12316","url":null,"abstract":"The integration of the Internet into various aspects of business operations, including the public sector, is rapidly becoming a norm. However, within this evolving landscape, the issue of cyberloafing, the misuse of the internet for unauthorized activities, cannot be ignored. Existing research on cyberloafing in developing countries, specifically in Ghana, has predominantly focused on higher education students. A brief examination of the literature pertaining to cyberloafing in developing nations reveals a prevalent emphasis on categorizing cyberloafing activities, often with limited insight into the motivations and deterrence of such behavior. Drawing on the framework of the General Deterrence theory, this paper delves into the underlying factors that deter cyberloafing behavior within the public sector of Ghana. Through the utilization of a partial least square structural equation model, the study analyzed data from 473 responses collected from public institutions across Ghana. The study revealed that factors such as certainty, monitoring, and security risks significantly influence the manifestation of cyberloafing behavior among employees in the Ghanaian public sector. However, the Severity and Celerity of sanctions were found not to influence cyberloafing behavior. The moderating effect of age and culture on the deterrent constructs and cyberloafing behavior vary. The study serves as a strategic framework to curd the rampant cyberloafing activities in many public sector institutions particularly in the global south. In essence, this study contributes not only to the understanding of cyberloafing behavior in the Ghanaian public sector but also provides a valuable foundation for designing targeted interventions to address this issue, ultimately fostering a more productive and responsible online engagement within these institutions.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2024-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139601220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The contribution of digital business strategy in enhancing collaborative innovation capability: The moderating role of organizational culture—A case study of six pharmaceutical companies in Jordan 数字业务战略对提高协同创新能力的贡献：组织文化的调节作用--约旦六家制药公司的案例研究

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-01-12 DOI: 10.1002/isd2.12315

Mohammad Atwah Al-ma'aitah

引用次数: 0

Health information systems in extreme contexts: Using mobile phones to fight AIDS in Uganda 极端环境下的卫生信息系统：乌干达利用移动电话防治艾滋病

IF 1.3

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-01-10 DOI: 10.1002/isd2.12314

Livingstone Njuba, Juan E. Gómez-Morantes, Andrea Herrera, Sonia Camacho

{"title":"Health information systems in extreme contexts: Using mobile phones to fight AIDS in Uganda","authors":"Livingstone Njuba, Juan E. Gómez-Morantes, Andrea Herrera, Sonia Camacho","doi":"10.1002/isd2.12314","DOIUrl":"10.1002/isd2.12314","url":null,"abstract":"The HIV/AIDS pandemic is a global issue that has unequally affected several countries. Due to the complexity of this condition and the human drama it represents to those most affected by it, several fields have contributed to solving or at least alleviating this situation, and the information systems (IS) field has not been absent from these efforts. With the importance of antiretroviral therapy (ART) as a starting point, several initiatives in the IS field have focused on ways to improve the adherence and effectiveness of this therapy: mobile phone reminders (for pill intake and appointments), and mobile interfaces between patients and health workers are popular contributions. However, many of these solutions have been difficult to implement or deploy in some countries in the Global South, which are among the most affected by this pandemic. This paper presents one such case. Using a case-study approach with an extreme-case selection technique, the paper studies an m-health system for HIV patients in the Kalangala region of Uganda. Using Heeks' design—reality gap model for data analysis, the paper shows that the rich interaction between social context and technology should be considered a central concern when designing or deploying such systems.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 3","pages":""},"PeriodicalIF":1.3,"publicationDate":"2024-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12314","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139441306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Agricultural market information: How much and who is willing to pay for it? 农业市场信息：有多少人愿意为此付费？

IF 1.3

Electronic Journal of Information Systems in Developing Countries Pub Date : 2024-01-04 DOI: 10.1002/isd2.12313

Edvin Zhllima, Orjon Xhoxhi, Engjell Skreli, Drini Imami

引用次数: 0

A data-driven assessment of mobile operator service quality in Ghana 加纳移动运营商服务质量的数据驱动评估

IF 1.1

Electronic Journal of Information Systems in Developing Countries Pub Date : 2023-12-28 DOI: 10.1002/isd2.12312

Bong Jun Choi, Suzana Brown, Nii Ayitey Komey

{"title":"A data-driven assessment of mobile operator service quality in Ghana","authors":"Bong Jun Choi, Suzana Brown, Nii Ayitey Komey","doi":"10.1002/isd2.12312","DOIUrl":"10.1002/isd2.12312","url":null,"abstract":"The rapid proliferation of mobile services has increased the need for data-driven oversight of service quality, yet deriving insights from regulator-collected datasets remains challenging. This study demonstrates techniques to tap the rich potential of drive test measurement data for analytical regulatory and policy decision-making. Focusing on leading operator MTN in Ghana, we analyzed 4 years of drive test data supplied by the telecom regulator for the capital city of Accra. Three key performance indicators were evaluated—coverage, call setup time, and speech quality. We assessed service quality trends through statistical summaries, data visualization, and machine learning modeling and predicted speech quality scores. Our analysis revealed deteriorating performance post-2019 and found that the light gradient boosting machine algorithm provided the highest accuracy predictions of speech quality. Overall, this work showcases how regulators can capitalize on vast datasets using big data mining techniques to evaluate network conditions over time and geography, enhancing field measurements for oversight. Our approach and techniques provide a template for evidence-based policy-making to uphold consumer service quality as mobile networks evolve.","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"90 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2023-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139150630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

ICT and rural development in the global south. By Willem van Eekelen, Routledge. 2023. pp. 226. ISBN: 9781032588421, Routledge 全球南部的信息和通信技术与农村发展》。Willem van Eekelen 著，Routledge. 2023. pp.ISBN: 9781032588421, Routledge

IF 1.3

Electronic Journal of Information Systems in Developing Countries Pub Date : 2023-12-26 DOI: 10.1002/isd2.12310

M. E. Herselman

引用次数: 0