Electronic Journal of Information Systems in Developing Countries最新文献

{"title":"Conceptualizations of Barriers and Enablers for Effective Use of Representational Digital Technologies for Development: Public Service Functionaries' Perspectives","authors":"Ngoanamosadi Stanford Mphahlele,&nbsp;Raymond Mompoloki Kekwaletswe,&nbsp;Tshinakaho Relebogile Seaba","doi":"10.1002/isd2.70024","DOIUrl":"https://doi.org/10.1002/isd2.70024","url":null,"abstract":"<p>This paper aims to identify and conceptualize the factors that facilitate the effective use of representational digital technologies for development (RDT4D) and the challenges faced by public service functionaries in developing country. Using inductive thematic analysis, the study also seeks to develop a framework for the effective use of RDT4D. The paper used an online qualitative survey design with self-administered semi-structured questionnaires to collect data from 190 users. The findings highlight several enablers for effective use of RDT4D, including transparent interaction, representational fidelity, management support, and verification, alongside contextual strategies such as blended-training for user communities and effective stakeholder communication. Conversely, barriers identified include representational infidelity, transparency deficiencies, human capital, financial and operational constraints, lack of RDT4D competencies, and insufficient stakeholder involvement. Additionally, novel barriers such as lack of management support, user training deficiencies, and resistance to change were observed. This paper uniquely contributes to the field by presenting a framework that introduces two new drivers and three new barriers to the effective use of RDT4D. Practitioners can utilize this framework as a component of their technology and innovation strategies to design and implement community-centered RDT4D effectively, and to test its applicability in various contexts. United Nations members and policymakers may adopt this framework to enhance the effective use of RDT4D.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70024","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144473001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human-Centric Digital Transformation in Industry 5.0: A Phenomenological Study of Family-Owned SME in Sri Lanka","authors":"Dilogini Sangarathas,&nbsp;Shivany Shanmugathas","doi":"10.1002/isd2.70026","DOIUrl":"https://doi.org/10.1002/isd2.70026","url":null,"abstract":"<div>\u0000 \u0000 <p>This phenomenological study explores human-centric digital transformation within Industry 5.0, specifically focusing on family-owned SMEs in Sri Lanka. Despite their crucial economic role, these businesses encounter distinct challenges, such as succession transformation and the preservation of traditional values amid technological advancements. This study addresses the significant gap in literature regarding Industry 5.0 digital transformation in family-owned SMEs, particularly in developing economies like Sri Lanka. By exploring the lived experiences of a third-generation family-owned business, the study provides novel insights into balancing technological progress with the preservation of traditional values, contributing to a deeper understanding of digital transformation in culturally embedded SMEs. Using Interpretative Phenomenological Analysis (IPA), the research explores the lived experiences of ‘Aaseer Mixture’, a third-generation family-owned food and snacks manufacturing SME located in Northern Sri Lanka. Key themes identified through detailed interviews with family members include ownership insights on digital integration, empowering family-centric digital evolution and digital integration for business strategies. The study reveals how family dynamics and intergenerational differences impact decision-making processes related to digital transformation. Emphasizing the need for inclusive strategies that consider the intersecting circles of ownership, family, and business, the study develops a new human-centric digital transformation model tailored for family-owned SMEs. This model balances technological progress with the preservation of core family values and traditions, offering valuable insights for navigating digital integration. By highlighting the necessity of embracing digital technologies to maintain relevance and attractiveness to future generations, the study contributes to the literature on digital transformation in family-owned SMEs, especially within developing economies.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144473002","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Impact of Knowledge Transfer and Sharing on Sustainable Family Business Performance: The Moderating Role of Digital Transformation","authors":"Nandini Varshney,&nbsp;Krishna Dixit,&nbsp;Sukriti Pandey,&nbsp;Satya Ranjan Acharya","doi":"10.1002/isd2.70016","DOIUrl":"https://doi.org/10.1002/isd2.70016","url":null,"abstract":"<div>\u0000 \u0000 <p>Sustainable family business performance has a complex relationship with knowledge transfer and knowledge sharing, as well as the mediating role of digital transformation and innovation capability of family businesses. This study examines these dynamics within family businesses in India. Data was collected from 259 family businesses using a survey method, and the analysis was performed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show positive and significant relationships among most variables, except for knowledge transfer and digital transformation, which showed a positive but insignificant effect. This weak correlation can be attributed to several factors, such as cultural and value differences and a lack of integrity and trust across generations. This study provides valuable insights into the benefits of digital transformation for policymakers, practitioners, and family business owners, emphasizing its importance in the context of an emerging advanced economy.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144315132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Influencing Low Adoption of Mobile Banking in Underdeveloped Regions in Indonesia, Based on Modified Push–Pull–Mooring Theory","authors":"Ardiyanto Dapadeda,&nbsp;Yonathan Dri Handarkho,&nbsp;Paulus Mudjihartono","doi":"10.1002/isd2.70023","DOIUrl":"https://doi.org/10.1002/isd2.70023","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to identify and analyze the factors that are preventing the adoption of mobile banking in underdeveloped regions of Indonesia. A modified push–pull–mooring (PPM) framework is being used to propose a theoretical model providing valuable information for banks and the government. This information will help in formulating strategic measures to address the low adoption of this platform in the area. This research employs quantitative methods. The author gathers primary data from 362 respondents in West Sumba Regency by distributing self-administered offline questionnaires. SEM techniques are utilized to analyze the proposed model using AMOS software. The findings suggest that perceived convenience has the most significant impact on low mobile banking adoption, followed by low trust in government, perceived risk, high switching costs, habits, and low information quality, which are the least significant factors. Additionally, low innovativeness was found to have no significant impact on low mobile banking adoption. The focus of this research is to identify the factors that can hinder or facilitate mobile banking adoption in underdeveloped regions in Indonesia, which is different from previous research. It is important to investigate this because consumers in those areas primarily engage in cash transactions and wait in lines at ATMs for financial dealings such as transfers, payments, purchases, and balance checks, thus making the adoption of mobile banking difficult to implement in society. Additionally, this research utilizes the push–pull–mooring theory, which has been modified from its original concept to make it suitable for explaining consumer behavior related to low adoption behavior.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144308925","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Framework for Enhancing Effectiveness of Information Security Measures Implemented in Public Institutions in Tanzania","authors":"Mustafa Mohsini,&nbsp;Francis Victor Toke,&nbsp;Florence Rashidi","doi":"10.1002/isd2.70017","DOIUrl":"https://doi.org/10.1002/isd2.70017","url":null,"abstract":"<div>\u0000 \u0000 <p>Public institutions in Tanzania have been adopting an increasingly web-based system to enhance service delivery to citizens. These institutions have constantly employed various security measures to protect their information assets. Despite the security solutions invested, public institutions face challenges in appropriately identifying and selecting the information security measures (ISMs) to combat and mitigate security flaws properly. This study aimed to develop a new ISMs framework for enhancing the effectiveness of the ISMs implemented in public institutions. The study employed a survey method in which the survey questions were newly developed for this study. Questionnaires and documentary sources were used for data collection across three government institutions. Furthermore, the study employed SPSS to carry out data analysis. Additionally, the study employed the TOPSIS method to analyze the criticality of ISMs based on three (3) security objectives as criteria and a five-point Likert Scale. The findings from the study revealed that public institutions had sufficient technical and financial capability but lacked IT personnel capability. Furthermore, the study findings revealed that access control and cryptographic systems are the most critical security measures to reduce and mitigate security threats and risks. Based on the study findings, a new ISM framework guiding ISMs in public institutions was developed and validated. The study suggested the security framework developed to be adopted by public institutions and organizations of a similar nature to enhance, secure, and strengthen informational assets.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144281450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Problematizing the Determinants of Success of Interoperability of Information Systems Through the Lens of Stakeholder Theory and Enterprise Interoperability Framework","authors":"Leonard Peter Binamungu,&nbsp;Honest Christopher Kimaro","doi":"10.1002/isd2.70020","DOIUrl":"https://doi.org/10.1002/isd2.70020","url":null,"abstract":"<div>\u0000 \u0000 <p>Although the success of information systems (IS) interoperability projects could be influenced by the actions of stakeholders, there is still a paucity of evidence on how stakeholders affect the success of IS interoperability projects, to guide practitioners when undertaking IS interoperability projects that involve multiple stakeholders. To fill this void, we conducted a qualitative study, in which two exploratory case studies were used to understand how different stakeholders affect IS interoperability projects, the nature of barriers posed by stakeholders to the success of IS interoperability projects, and the specific enterprise interoperability levels affected by the actions of stakeholders. Data was collected through stakeholders' workshops, project progress meetings, in situ interviews, participant observations, and document reviews. Among other things, the following were found: stakeholders with flexible organizational and technological structures tend to support IS interoperability more than stakeholders who lack these qualities; data interoperability is the level that is mostly affected by the actions of IS interoperability stakeholders, because most IS interoperability projects focus primarily on exchanging data. It was also learned that focusing on what happens after data exchange could increase the chances of success of an IS interoperability project. Theoretically, the present study problematizes the determinants of success of IS interoperability projects. Practically, we offer insights on how stakeholders affect IS interoperability projects and how to navigate the challenges presented by stakeholders of multi-faceted nature to the success of IS interoperability projects.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144245076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Beyond Pixels: How Instagram Shapes Candidate Images in Indonesia's 2024 Election","authors":"Faizatul Hiqmah,&nbsp;Tanti Handriana,&nbsp;Masmira Kurniawati","doi":"10.1002/isd2.70022","DOIUrl":"https://doi.org/10.1002/isd2.70022","url":null,"abstract":"<div>\u0000 \u0000 <p>This study offers a novel contribution to digital political marketing research by positioning voter attitudes as a central psychological mechanism linking social media content strategies to candidate image (CI) formation—a relationship that remains underexplored in existing literature. Drawing on data from 544 voters and analyzed using structural equation modeling, the study empirically examines how Instagram-based campaign elements (content quality, interaction, and message credibility) affect both voter attitudes and candidate perception. The results reveal that high-quality content and credible messaging significantly enhance CI via attitudinal pathways, whereas social media interaction shows negligible impact. These findings challenge the prevailing assumption that interactive features alone drive voter engagement, emphasizing instead the primacy of substance and credibility in digital campaigning. By uncovering this mediating process, the study advances theoretical understanding of political persuasion on social media and offers practical guidance for more effective campaign strategy design.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144244857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Consumer Perceptions of the Facebook-Based Social Commerce Market for Agri-Food Products: A Focus on Women Entrepreneurs Selling Rice and Shrimp in Bangladesh","authors":"Shanjida Sharmin,&nbsp;Christin Schipmann-Schwarze,&nbsp;Katrin Zander","doi":"10.1002/isd2.70021","DOIUrl":"https://doi.org/10.1002/isd2.70021","url":null,"abstract":"<p>Social commerce via social media platforms is an increasingly popular branch of e-commerce in developing countries. In Bangladesh, the popularity of Facebook-based social commerce (“f-commerce”) has created new opportunities for women entrepreneurs, including in the market for agri-foods. To gain insights into consumer attitudes towards f-commerce, and specifically towards women entrepreneurs in this market, this paper presents findings from five online audio-visual focus-group discussions with forty-one consumers from Dhaka, Bangladesh about their perceptions of women f-commerce entrepreneurs selling rice and shrimp. Qualitative content analysis was used for data analysis. The results indicate that convenience is the main general reason for consumers purchasing from f-commerce platforms. Consumers are also attracted by the availability of rice from preferred growing areas and ready-to-cook shrimp on these platforms. Product quality, service, and price are found to be the most important purchase criteria, while reviews and recommendations influence consumers' purchase decisions and build trust in f-commerce entrepreneurs. While consumers appreciate that f-commerce provides economic opportunities for women, product quality and service are more important than gender in deciding which seller to buy from, meaning women entrepreneurs must meet consumer expectations to succeed in the f-commerce agri-food market. The research findings provide valuable suggestions for women entrepreneurs which is of great importance to adapt to consumers' demand as well as to enter the f-commerce market.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70021","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144244856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Using Electronic Health Records to Improve Management of HIV/AIDS Clients: A Cross-Sectional Survey Among Healthcare Providers in Kisumu County, Kenya","authors":"Collins Mukanya Mudogo,&nbsp;Angeline Mulwa,&nbsp;Dorothy Kyalo","doi":"10.1002/isd2.70019","DOIUrl":"https://doi.org/10.1002/isd2.70019","url":null,"abstract":"<div>\u0000 \u0000 <p>The impact of the use of electronic medical records (EMRs) on health projects in sub-Saharan Africa and specifically in Kenya is not known. We conducted an ex post facto mixed methods cross-sectional descriptive survey among 191 healthcare providers in comprehensive care centers to understand the perceived association between utilization of the EMRs and management outcomes of HIV/AIDS projects in eight high volume public health facilities in Kisumu County, Kenya. A standardized open-ended questionnaire and a key informant interview guide were used to collect both quantitative and qualitative data. The study findings demonstrated a high level of perceived utilization of the EMRs within the HIV/AIDS projects across the selected health facilities. There was a statistically significant positive correlation between utilization of EMRs and management outcomes of HIV/AIDS projects. Utilization of the EMRs for data services could explain significant variation in management outcomes of HIV/AIDS projects. Using content analysis, we unearthed five categories of contextual factors that affect utilization of electronic medical records, namely infrastructure/technological factors, factors related to capacity of users, project management factors, attitudes of the users, and security-related factors. Electronic medical records have the potential to significantly improve management outcomes in HIV/AIDS projects. We recommend the need for scale-up of the EMRs to cover more HIV/AIDS sites and perhaps be replicated in other health programs focusing on chronic diseases.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144197103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Critical Factors in the Implementation of Innovation: A Case Study of a Brazilian Public Organization","authors":"Adriana Back Koerich,&nbsp;Clarissa Carneiro Mussi,&nbsp;José Baltazar Salgueirinho Osório de Andrade Guerra,&nbsp;Jacir Leonir Casagrande","doi":"10.1002/isd2.70018","DOIUrl":"https://doi.org/10.1002/isd2.70018","url":null,"abstract":"<p>Given the complexity of implementing innovative ICT solutions in the public sector, there is a need for research on the factors inherent to this process, particularly within the legislative branch. To address these challenges, this research aims to analyze the process of implementing the Electronic Information System (SEI) as an innovation in a Brazilian public organization. Grounded in theories like Roger's Diffusion of Innovation, Technology–Organization–Environment (TOE) framework, and technology acceptance models, the study employs a case study methodology. Data were collected through semistructured interviews, documentary research, and participant observation, and analyzed using qualitative content analysis and data triangulation. The implementation process was influenced by facilitating and hindering factors related to the environmental level (external pressure, political and governmental issues, Covid-19 pandemic, interorganizational relationships, and system updates); the organizational level (training and education, user support infrastructure, human resources, technological resources, organizational culture, process management, leadership roles, image, and voluntariness); and innovation characteristics (relative advantage, perceived usefulness, perceived ease of use, demonstrability of results, compatibility, triability, and visibility). The study expands theoretical models with new categories, fills a research gap in the legislative sector, provides practical strategies for effective SEI implementation, and highlights key facilitators and barriers, benefiting public sector managers and enhancing the effectiveness of innovation implementation.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 4","pages":""},"PeriodicalIF":1.1,"publicationDate":"2025-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70018","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144190907","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}