Electronic Journal of Information Systems in Developing Countries最新文献

{"title":"The use of Design Science and Agile Methodologies for improved information systems in the Tanzanian Higher Education context","authors":"Anna Kayanda,&nbsp;Lazaro Busagala,&nbsp;Solomon Oyelere,&nbsp;Matti Tedre","doi":"10.1002/isd2.12241","DOIUrl":"https://doi.org/10.1002/isd2.12241","url":null,"abstract":"<p>There was no known effective approach to implementing information systems in Tanzanian Higher Education Institutions (HEIs) because the requirements of users change frequently and HEIs vary in their requirements. Theoretically, the agile software development process and Design Science Research (DSR) could deliver software that suits such a context, yet no testing had been done priorly. Therefore, this study aimed on investigating the suitability of the combination of Agile Methodologies and the DSR in developing information systems for Tanzania's HEIs. The study used eXtreme Programming as one of the Agile Methodologies and the DSR to develop a timetabling software which easily integrates into the existing academic information system of the College of Business Education for better decision making. Likewise, the evaluation of the developed artifact confirmed that the resulting product raised the user satisfaction with the information system in HEIs. In this regard, the current study advances the frontier of knowledge on using the DSR framework and Agile Methodologies in designing and developing software in Tanzania's HEIs and beyond.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"89 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50155981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reforming research assessment","authors":"Robert M. Davison,&nbsp;Roger W. Harris","doi":"10.1002/isd2.12238","DOIUrl":"https://doi.org/10.1002/isd2.12238","url":null,"abstract":"Our publishers, Wiley, have informed the editors of EJISDC that they are endorsing the San Francisco Declaration on Research Assessment (DORA). This is, they say, because “supporting a diverse community of authors and ensuring our publishing services enable responsible research assessment practices is key to our publishing mission.” As we fully endorse this objective, we need to explain the implications for our authors and readers. DORA intends to de-emphasize the Journal Impact Factor (JIF) as a means of evaluating research. In its place, there are a variety of other metrics, such as CRediT, Scite, and Altmetric, that can be employed to assess research. We expect that these other metrics will be listed on the journal's website in the near future. Notwithstanding Wiley's signing of DORA, EJISDC is currently listed in the Emerging Sources Citation Index (ESCI), an index produced by Clarivate that caters to emerging journals not yet deemed to be ready for the more established Science Citation Index (SCI) or Social Science Citation Index (SSCI). However, EJISDC may become eligible for SCI/SSCI indexing in the future: these indices are not controlled by Wiley, our publisher, and thus a journal can be indexed irrespective of the DORA-signatory status. Wiley has explained that everyone involved in research shares the task of responsible research assessment. The thrust of DORA's initiative is to shift emphasis away from journal level metrics and assessment toward article level metrics and the recognition of the contributions made by individual authors. DORA has laid out a set of 18 recommendations that apply to a variety of stakeholders. Five of these are of particular relevance for publishers, viz.:","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"89 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50132876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Architecting rural smartness: A collaborative platform design for rural digital business ecosystem","authors":"Iqbal Yulizar Mukti,&nbsp;Danniar Reza Firdausy,&nbsp;Adina Aldea,&nbsp;Maria E. Iacob","doi":"10.1002/isd2.12236","DOIUrl":"https://doi.org/10.1002/isd2.12236","url":null,"abstract":"<p>The wide urban–rural economic gap, particularly in developing countries, has led to various problems. To lower the gap, the participation of rural communities in digital business ecosystems is being viewed as a promising approach. To this end, we use design science research methodology to present a reference architecture of a rural smartness platform that facilitates the emergence of a smarter business ecosystem. This ecosystem embodies the characteristics of rural smartness, which are empirically proven to have a strong positive impact on improving the rural economic climate. Evaluation by means of expert opinion, technical action research, and empirical research suggest that the proposed architecture effectively improves the rural economic climate and is feasible to be implemented in a real-world setting. This paper contributes to the body of knowledge regarding the establishment of a digital business ecosystem for rural communities, particularly by proposing a solution resulting from a design science perspective that is backed by empirical evidence.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"89 1","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12236","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50147714","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The challenges of cloud adoption among South African small to medium enterprises: A thematic analysis","authors":"Ronald Mudzamba,&nbsp;Karl van der Schyff,&nbsp;Karen Renaud","doi":"10.1002/isd2.12235","DOIUrl":"10.1002/isd2.12235","url":null,"abstract":"<p>The successful use of Information and Communication Technologies (ICTs) by Small to Medium Enterprises (SMEs) remains a persistent problem within developing economies where they face several technical and skills-related challenges. Although cloud services can mitigate some of these challenges, many SMEs fail to adopt cloud services. Therefore, the main objective of this paper was to develop key recommendations (based on a high-level cloud services adoption framework) which South African SMEs could use to guide them in their adoption of cloud services. To develop our recommendations, we conducted 13 semi-structured interviews with nine South African SMEs within the Eastern Cape province. These were thematically analyzed and the findings used to create a high-level cloud services adoption framework. Our findings indicate that technical expertise (i.e., knowledge) amongst SMEs plays a vital role in the cloud adoption process. Those SMEs who do realize the importance of such technical expertise often use intermediaries to achieve successful adoption of cloud services. We also found evidence to suggest that SMEs generally do not carry out comprehensive cloud adoption preparatory activities, consequently failing in their adoption of cloud services.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 6","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12235","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115919403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The role of digital transformation in improving customer satisfaction: An empirical study on Egyptian hotels","authors":"Talaat A. Abdel-Hamid,&nbsp;Mohamed Abd el Aziz Sayed Ahmed,&nbsp;Mohamed Abdel Fattah Zohry,&nbsp;Ghada Atef Elshabrawy,&nbsp;Esam Mohamed Elgohary","doi":"10.1002/isd2.12234","DOIUrl":"10.1002/isd2.12234","url":null,"abstract":"<p>Nowadays, the acceleration toward digital transformation changes both the way business is done and customers behavior; so hotels have to keep pace with this rapid evolution and seek to digital transformation by adopting the advanced information technologies. This research was conducted with the aim of examining the effect of digital transformation on customer satisfaction so the research focuses on the most prominent information technologies related to the guest-cycle stages. The problem of this paper is summarized in the absence of the related literature in this subject concerning to the Egyptian hotels, as well as the lack of hotel managers and employees' awareness of the optimal utilization of information technologies, in addition to the shortage of the implemented advanced ITs in hotels. So, a survey was applied on 400 respondents in four and five-star hotel guests in three Egyptian cities, Cairo, Sharm-Elshiekh and Hurghada, to investigate the impact of guest-cycle ITs on customer-satisfaction in order to determine which set of ITs in the guest-cycle stages can affect the customers satisfaction, as well as determine the differences between guests perceptions toward the study variables and the differences between their preferences toward using ITs according to their demographic features including; nationality, age and gender. The results revealed the importance of all guest-cycle ITs for customer satisfaction, as each of them has a significant effect on customer satisfaction. As well as, the guests' preferences toward using ITs differ only according to their nationality.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 6","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126751421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Introducing online training for health staff: An institutional perspective","authors":"Aprisa Chrysantina,&nbsp;Johan Ivar Sæbø,&nbsp;Jens Johan Kaasbøll","doi":"10.1002/isd2.12233","DOIUrl":"10.1002/isd2.12233","url":null,"abstract":"<p>Online training has been gaining popularity for its flexibility and cost-efficiency. Its introduction challenges existing practices of in-service training which are mostly in the form of onsite training. Based on a participative, interpretive case study, we conceptualized in-service training as an institution, examining how the introduction of online training affected changes to the in-service training practices. Our research investigates three modes of in-service training; onsite training, self-paced online course, and synchronized online training. Two conflicting institutional logics that are associated with the first two modes of training emerge; onsite training logic and online training logic. The in-service training institution in Indonesia remained stable despite changes in technology used and the covid pandemic. The logic of onsite training continued to be dominant throughout the period, and most training practices in onsite training were carried over to the online training without reflections.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 6","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12233","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122006361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Critical factors affecting the decision to adopt cloud computing in Saudi health care organizations","authors":"Faouzi Ayadi","doi":"10.1002/isd2.12231","DOIUrl":"10.1002/isd2.12231","url":null,"abstract":"<p>This research aims to identify factors that affect cloud computing (CC) adoption decisions among Saudi health care organizations. More precisely, a research model has been developed and tested to present factors that can facilitate or inhibit the decision to adopt CC in such organizations. In addition to its theoretical contributions, this model would help to formulate some recommendations that can aid IT/IS managers in Saudi health care organizations in making the right decisions when adopting cloud solutions. These managerial contributions are very interesting since the health care sector is very advanced and the number of health care organizations searching for new and effective IT solutions is growing quickly in Saudi Arabia. A quantitative type of research was conducted using a self-administered survey methodology. Data collected from 123 Saudi health care organizations are used to test the research hypotheses. They are analyzed by using XLStat by structural equation modeling. The findings revealed that top managers' support and adequate resources, competitive pressure, and security and compatibility, representing organizational, environmental and technology factors, respectively, are perceived as significant factors for adopting a CC system. Considering the direct and indirect effects of the main variables on CC decisions regarding adoption, we propose some recommendations that would benefit decision-makers and scholars in this area.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 6","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122126344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"What leads to cyberslacking intentions among students in Pakistan: An enhanced theory of planned behavior perspective","authors":"Muhammad Shehzad Hanif,&nbsp;Abu Bakar Abdul Hamid,&nbsp;Atzaz Khurshid,&nbsp;Muhammad Farooq Tariq Butt","doi":"10.1002/isd2.12224","DOIUrl":"10.1002/isd2.12224","url":null,"abstract":"<p>Cyberslacking or nonproductive activity in the classroom environment is one of the key problems that academicians face today. This study aims to investigate various determinants of cyberslacking attitudes and intentions among students enrolled in higher education institutions in Pakistan to bridge the gap in the literature about the limited understanding of cyberslacking behaviors of students in the developing world. Structural equation modeling (SEM) technique was employed to analyze the relationships between determinants of cyberslacking attitude and intention based on the survey data collected from 403 students. Results suggest that lack of attention, apathy to course material, and student consumerism significantly contribute to cyberslacking attitudes among these students while attitude and student escapism drive the cyberslacking intentions. Perceived threat and habit fail to show any significant influence lending useful implications for the academicians and researchers. The research is concluded with limitations guiding future research direction.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 6","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134312124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Creating a culture: Reviewing expectations in EJISDC","authors":"Robert M. Davison","doi":"10.1002/isd2.12222","DOIUrl":"10.1002/isd2.12222","url":null,"abstract":"Scholarly endeavors are nothing other than community undertakings, in which authors, reviewers, editors and readers participate. The enhancement of academic disciplines is conditional on the involvement of their communities. In this collective effort, reviewers play a crucial role. However, the peer review process that is widely applied in academic scholarship is dependent on both the willingness and the competence of scholars to undertake reviews. This is as true at EJISDC as in any other journal, yet the particular focus of this journal on IS research in developing countries creates challenges that I address in this editorial. More specifically, we seek reviewers who are knowledgeable about (and ideally also undertake research on) IS in developing countries, who are willing to devote significant time to the review process even though few universities reward reviewing work, and who take the trouble to construct a review that is polite and yet critical, actionable and yet robust. Our 20 senior editors ideally recruit two reviewers for each manuscript that we assess as worthy of review (see Figure 1) for an outline of the stages of the review process. To facilitate that recruitment of reviewers we rely secondarily on the platform provided by ScholarOne, known as ManuscriptCentral, but primarily on our own networks of colleagues who are willing to serve as reviewers. ManuscriptCentral automatically identifies potential reviewers by matching keywords between the paper to be reviewed and the previously confirmed research areas of other scholars who have accounts on ManuscriptCentral with this or another journal from the same publisher, viz. Wiley. However, these automatically identified reviewers are rarely subject matter experts in the domain of IS in Developing Countries and we do not recommend that our senior editors invite them to review unless they happen to know them or there is some other demonstrably good basis for doing so. Instead, we suggest that our senior editors rely on their own networks of colleagues: people who are knowledgeable about the theoretical perspectives and methodological approaches adopted in the submitted manuscripts. Ideally, they will also be familiar with the context in which the research has been conducted. These may include current or former PhD students, local or remote colleagues, co-authors, as well as people with whom they have developed a professional acquaintance during their career. In principle, we believe that when a senior editor has an existing relationship with a reviewer, it is more likely that the person invited to review will complete the review, and indeed that they will do so at an appropriate level of quality and timeliness. Nevertheless, reviewers need to be realistic and organized: if you do not have the skills or the time to do a review by the deadline, it is better to decline at the outset rather than to accept the invitation and later fail to deliver. However, for some time we have noted that i","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 4","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115710280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Processes of frugal social innovation: Creative approaches in underserved South African communities","authors":"Maria Rosa Lorini,&nbsp;Ojelanki Ngwenyama,&nbsp;Wallace Chigona","doi":"10.1002/isd2.12220","DOIUrl":"10.1002/isd2.12220","url":null,"abstract":"<p>The article presents three case studies of frugal social innovation developed by groups of citizens from underserved communities of Cape Town, South Africa. The processes are analyzed to highlight how innovation emerged. Three factors were crucial: lack of resources, social transformation goals, and flexibility of the approach to technologies. Their combination allowed for creativity and inclusivity to become the drivers of the processes. The information and communication technology outcomes are innovative in the context and for the participants. More innovative are the processes, which maintained a high level of participation, a collective collaboration and a focus on the social transformative impact of the digital solutions. Furthermore, while much of the literature on frugal and social innovation has a business perspective whereby users are referred to as customers, the cases present community groups as innovators. This approach contributes to the development of a theory, which expands existing ones on frugal and social innovation. The principles derived from the analysis represent the contribution to practice in the ICT4D domain. They show how in a space with limited technical and procedural knowledge, it is possible to reduce the blinders toward innovation and operate in an ecosystem where participation, inclusion, and growth develop.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"88 3","pages":""},"PeriodicalIF":1.3,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.12220","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114509006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}