Electronic Journal of Information Systems in Developing Countries最新文献

{"title":"Assessing Telecommuting Readiness: An Ecosystem for Higher Education Institutions","authors":"Emily Bagarukayo,&nbsp;Irene Arinaitwe,&nbsp;Benedict Oyo,&nbsp;Gilbert Maiga,&nbsp;Kenneth Watiti","doi":"10.1002/isd2.70036","DOIUrl":"https://doi.org/10.1002/isd2.70036","url":null,"abstract":"<div>\u0000 \u0000 <p>The onset of the Covid-19 pandemic triggered a global political, economic, and social re-calibration, with several companies worldwide opting to retain employees through online work for critical activities. Uganda, just like the rest of the world, implemented restrictions on human movement, necessitating the decongestion of workspaces and the adoption of social distancing measures in various organizations. Telecommuting enables employees to work remotely through online systems. Makerere University, in collaboration with Gulu University, was chosen as the case study. The aim of the study was to assess readiness for telecommuting and develop an Ecosystem for telecommuting (ECOSYSTEL) to enable business continuity at Higher Education Institutions (HEIs). Assessing the readiness of telecommuting involved evaluating multiple factors to determine if the institution is prepared to implement and sustain telecommuting effectively. A mixed methods study design was adopted, and both qualitative and quantitative data were collected from staff and students. The findings highlighted the flexibility in work schedules as one of the prominent advantages of telecommuting. Various tools, such as learning management systems, communication platforms, human resource systems, and attendance and scheduling systems, were identified as supportive aids for telecommuting. The results also indicated a notable increase in productivity during telecommuting while revealing a lack of awareness of telecommuting and its policies. These findings served as the requirements for developing the ECOSYSTEL platform that integrates systems and tracks telecommuting. The platform was tested at the two participating universities. The study recommends continuous sensitization of the ECOSYSTEL platform to increase its usage, thereby reducing interruptions in higher education workflows, since the platform is customizable according to the respective work processes.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 6","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145223948","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Empowering Students' Autonomy in EFL Learning: AI Innovations in Schools of the Global South","authors":"Arnab Kundu,&nbsp;Tripti Bej","doi":"10.1002/isd2.70041","DOIUrl":"https://doi.org/10.1002/isd2.70041","url":null,"abstract":"<div>\u0000 \u0000 <p>This PRISMA-guided systematic review examines how Artificial Intelligence (AI) supports the development of student autonomy in school-based English as a Foreign Language (EFL) learning across the Global South. Drawing on 22 peer-reviewed empirical studies (2020–2024), the synthesis highlights both the promise and the constraints of AI integration in diverse, resource-variable contexts. Three core mechanisms emerged: (1) AI-enhanced personalized learning and feedback, enabling learners to progress at self-determined paces across speaking, reading, writing, listening, and vocabulary learning; (2) opportunities for self-directed learning through intelligent tutoring systems, fostering greater ownership over learning trajectories; and (3) cultural and contextual adaptation, whereby locally responsive AI tools improve engagement and relevance. These mechanisms are shaped by critical contextual moderators, including infrastructure limitations, disparities in device access, and varying levels of teacher preparedness. Emotional and pedagogical implications further underscore the need for reflective, ethical integration. Overall, the review concludes that AI has significant potential to empower student autonomy in EFL education within the Global South, provided its use is context-sensitive, equity-driven, and supported by targeted teacher training and adaptive policy frameworks.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 6","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145223760","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"RETRACTION: Examining the Predictive Relevance of Security, Privacy Risk Factors, and Institutional Logics for E-Government Service Adoption","authors":"","doi":"10.1002/isd2.70039","DOIUrl":"https://doi.org/10.1002/isd2.70039","url":null,"abstract":"<p>\u0000 <b>RETRACTION</b>: <span>A. Bayaga</span>, “ <span>Examining the Predictive Relevance of Security, Privacy Risk Factors, and Institutional Logics for E-Government Service Adoption</span>,” <i>The Electronic Journal of Information Systems in Developing Countries</i> <span>88</span>, no. <span>1</span> (<span>2022</span>): e12201. https://doi.org/10.1002/isd2.12201.\u0000 </p><p>The above article, published online on 22 September 2021 in Wiley Online Library (wileyonlinelibrary.com), has been retracted by agreement between the authors; the journal Editor-in-Chief, Professor Robert Davison; and John Wiley &amp; Sons Ltd. The author requested retraction for his article because the research reported in this article did not meet university requirements for ethical approval prior to data collection. As such, the retraction has been approved because the article did not follow ethical guidelines for the institution at which the research was conducted.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 6","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70039","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145224201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the Socioeconomic and Digital Inclusion Impacts of Pusat Internet in Rural Sarawak, Malaysia","authors":"William Keling,&nbsp;Ching Seng Yap,&nbsp;Fayrene Yew Leh Chieng","doi":"10.1002/isd2.70038","DOIUrl":"https://doi.org/10.1002/isd2.70038","url":null,"abstract":"<p>This study explores the socioeconomic impacts of ICT4D initiatives by using Stakeholder Theory, with a particular focus on the Pusat Internet (Telecenter) project in rural Sarawak, Malaysia. Employing a qualitative approach, the research draws on semi-structured interviews with 40 participants, including community leaders, members, and entrepreneurs. The findings highlight the transformative potential of ICT4D projects, revealing significant positive short- and medium-term outcomes such as improved communication, increased educational opportunities, empowered online entrepreneurship, and strengthened community development and social cohesion. Long-term impacts include enhanced personal growth, reduced digital divide, better access to public service delivery, and greater women empowerment, underscoring the project's success. However, the study also identifies key challenges, including reduced face-to-face interactions, excessive computer gaming among children, and inadequate facility upgrades, pointing to areas in need of improvement. Grounded in Stakeholder Theory, this research contributes to the ICT4D literature and offers practical recommendations for policymakers aiming to design more effective and sustainable ICT4D initiatives. These insights are crucial for maximizing societal benefits while mitigating potential negative externalities in future projects.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 6","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70038","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145111131","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"E-Levy Implementation and the Performance of SMEs in Ghana: Role of Digital Literacy","authors":"Vincent Adela,&nbsp;Samuel Kwaku Agyei,&nbsp;Emmanuel Annan Dadzie","doi":"10.1002/isd2.70037","DOIUrl":"https://doi.org/10.1002/isd2.70037","url":null,"abstract":"<div>\u0000 \u0000 <p>This study examines the impact of the electronic levy (e-levy) on the performance of small and medium enterprises (SMEs) in Ghana, emphasizing the mediating role of digital literacy. Given the significant contribution of SMEs to the economy, understanding how taxation policies such as the e-levy affect their performance is crucial. The research employs an explanatory design with a quantitative approach, utilizing structural equation modeling (SEM) to test the proposed hypotheses. Data were collected from 404 SME owners and managers across Ghana using a structured questionnaire. The findings indicate that the e-levy exerts a negative and significant effect on SME performance. Digital literacy significantly mediates this relationship, effectively offsetting the negative impact of the e-levy on SME performance. To the best of our knowledge, this is the first study to explore the mediating role of digital literacy in this context, providing valuable insights for policymakers and SME stakeholders. These results highlight the importance of digital literacy in mitigating the adverse effects of taxation on SMEs. Policymakers should complement tax policies such as the e-levy with initiatives that enhance the digital competencies of SMEs. Targeted training programs, subsidies for digital tools, and broader educational campaigns can help SME owners and managers strengthen their digital skills. Investing in digital literacy as a strategic priority can also enable SMEs to transform tax-related challenges into opportunities for growth and innovation.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145101731","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Correction to “Impact of Knowledge Transfer and Sharing on Sustainable Family Business Performance: The Moderating Role of Digital Transformation”","authors":"","doi":"10.1002/isd2.70035","DOIUrl":"https://doi.org/10.1002/isd2.70035","url":null,"abstract":"<p>Varshney, N., K. Dixit, S. Pandey, and S. R. Acharya. 2025. “Impact of Knowledge Transfer and Sharing on Sustainable Family Business Performance: The Moderating Role of Digital Transformation.” <i>The Electronic Journal of Information Systems in Developing Countries</i> 91, no. 4, e70016. https://doi.org/10.1002/isd2.70016.</p><p>Description of Errors and Corrections:</p><p>Abstract</p><p>Error: In Line 2 of the Abstract, the word “mediating” was incorrectly used.</p><p>Correction: The correct word is “moderating.”</p><p>Error: The word used was “mediating,” which is structurally incorrect.</p><p>Correction: It should only be “moderating.”</p><p>Error: Structural inconsistency in how the paper's structure was described: “The paper is organized into seven parts.”</p><p>Correction: Should read as “five parts.”</p><p>Error: Incorrect or misaligned hypothesis numbering in the conceptual framework figure and associated text.</p><p>Correction: Hypotheses are now correctly renumbered as:</p><p>H1: Knowledge Transfer → Innovation Capability</p><p>H2: Knowledge Sharing → Innovation Capability</p><p>H3: Innovation Capability → Sustainable Family Business Performance</p><p>H4: Digital Transformation × Knowledge Transfer → Innovation Capability</p><p>H5: Digital Transformation × Knowledge Sharing → Innovation Capability</p><p>Error: Irrelevant text to be removed “PARA-3 First Line under the heading of Data Collection.”</p><p>Correction: Wang (2019) and Abbas (2020) provided a composite variable of sustainable family business performance, while Kafetzopoulos Psomas (2015) and Migdadi (2022) provided a measure of innovation capability.</p><p>Error: Values of hypothesis.</p><p>Correction: (H2, <i>p</i> value = 0.00), (H1, <i>p</i> value = 0.288), (H5, <i>p</i> value = 0.038), (H4, <i>p</i> value = 009).</p><p>Error: In Line 5, the word “mediating” was incorrectly used.</p><p>Correction: The correct word is “moderating.”</p><p>Revised Text: This study found valuable insights by analyzing the path coefficients of the variables that give a comprehensive understanding of the relationship between knowledge transfer and knowledge sharing and their impact on the family businesses' sustainable performance with the mediating and moderating role of innovation capability and digital transformation.</p><p>Error: Hypothesis numbers in the original version did not align with the corrected numbering.</p><p>Correction: Updated to match the renumbered hypotheses above in the results table.</p><p>Revised Table:\u0000 </p><p>We apologize for these errors.</p><p>They were unintentional and are now corrected to ensure consistency and accuracy throughout the manuscript.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70035","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145038005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluating the Effects of Big Data Analytics on Clinical and Operational Decision-Making in Hospitals in Northern Ghana","authors":"Alhassan Shaibu","doi":"10.1002/isd2.70034","DOIUrl":"https://doi.org/10.1002/isd2.70034","url":null,"abstract":"<div>\u0000 \u0000 <p>This study aims to evaluate the influence of big data analytics on clinical and operational decision-making in Ghanaian hospitals, with particular emphasis on the Tamale Central Hospital (TCH), Tamale West Hospital (TWH), and Tamale Teaching Hospital (TTH) in the northern region. To assess how big data analytics affected clinical and operational decision-making in Ghanaian hospitals. This study used a qualitative research approach. The study adopted the DOI as the framework to guide the study. The study used a purposive sampling technique to select fifteen (15) participants for interviews using an interview guide with open-ended questions. Primary data was gathered through these interviews and field notes and then analyzed via thematic content analysis. The study found that the selected hospitals in Ghana primarily use EHRs for data collection and storage, with varying levels of utilization for decision-making. It also found positive impacts on clinical practice through EHR access, but there are some challenges. Additionally, it found varying approaches to data security and compliance among hospitals. The study further found that EHRs transform healthcare data management while challenges remain regarding data integration, resources, and security. To the best of my knowledge, this research is the first to assess the impact of big data analytics in Ghanaian hospitals on clinical and operational decision-making.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145022087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evaluation of Online Health Services in Ecuador: A Comprehensive Analysis of Hospital Websites","authors":"Demetrios Sarantis,&nbsp;Doménica Ramírez-Saltos,&nbsp;David Morales-Martínez,&nbsp;Patricia Acosta-Vargas,&nbsp;Delfina Soares,&nbsp;Joana Carvalho","doi":"10.1002/isd2.70033","DOIUrl":"https://doi.org/10.1002/isd2.70033","url":null,"abstract":"<div>\u0000 \u0000 <p>Healthcare services are available online from a hospital's website, which greatly enhances their efficiency and facilitates patients' interaction. Nevertheless, questions persist about the adequacy of hospital websites in meeting established criteria for effective online healthcare delivery. Hospital Online Service Index (HOSPI) is an evaluation methodology that provides a sound bedrock in the effort to standardize and expedite hospitals' website evaluation, based on four criteria: Technology Features, Content, Services, and Community Interaction. This study thoroughly examines and evaluates 159 hospital websites in Ecuador, highlighting their strengths and weaknesses. The results demonstrate that Ecuadorian websites are still in a primitive status providing only basic content and technological capabilities. They display significant deficiencies in the areas of patient care, online appointments, administration procedures, quality metrics, participation features, and media support. Furthermore, the output of the study can also be used by the research community to improve and apply the methodology in other countries and to promote the health community evaluation standards development.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144927473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Culturally Responsive E-Learning for Indigenous Educators in Chile: Insights From an ICT Training Initiative","authors":"Diego Alejandro Fuenzalida Orellana,&nbsp;Carmen Sotomayor Echenique,&nbsp;Silvia Lucchini,&nbsp;Margarita Calderón López,&nbsp;Stéphane Colognesi","doi":"10.1002/isd2.70032","DOIUrl":"https://doi.org/10.1002/isd2.70032","url":null,"abstract":"<div>\u0000 \u0000 <p>Traditional educators in Chile are crucial in teaching indigenous languages and cultures within the formal school system. Decree no. 301 of the Ministry of Education, which regulates their teaching role, states that there is no compulsory formal teacher training for them, but that the State must offer them relevant training opportunities. To support this need, a virtual training program for traditional educators has been developed, which is delivered on the virtual platform “Kimeltun” and allows them to participate in classes independently. In this article, we present the results of this initiative, highlighting the experiences of 20 active traditional educators who participated in the program. The findings indicate that participants significantly improved their knowledge of the subjects covered, particularly, regarding educational theories and pedagogical methods pertinent to their indigenous heritage. The educators positively assessed the content and structure of the classes. Nevertheless, the study also revealed that the knowledge of certain topics, such as the complex specifics of Mapuche educational methods, was deepened. Additionally, the results emphasize the necessity of enhancing digital competencies among educators, especially those with limited experience in digital tools. This study underscores the potential of virtual training platforms such as Kimeltun for bridging educational gaps and enhancing the pedagogical skills of traditional educators, thereby fostering the preservation and transmission of indigenous knowledge within the formal education system.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144861658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Citizens' Adoption of E-Government in Türkiye: Extending the UMEGA","authors":"Yenal Arslan,&nbsp;Melih Derya Gurer","doi":"10.1002/isd2.70031","DOIUrl":"https://doi.org/10.1002/isd2.70031","url":null,"abstract":"<div>\u0000 \u0000 <p>The utilization of e-government services has been steadily increasing in tandem with the expansion of available offerings. This trend highlights the growing importance of understanding the factors that shape the adoption of such services, particularly in developing nations. To investigate this phenomenon, this study applied the Unified Model of E-Government Adoption (UMEGA), augmented with constructs related to trust in government and perceived service quality, to examine the adoption behavior of Turkish citizens. Data were collected from 558 respondents in Türkiye and analyzed using structural equation modeling. The findings revealed that performance expectancy, effort expectancy, and social influence positively influenced citizens' attitudes toward e-government, whereas perceived risk had a negative effect. Additionally, facilitating conditions, attitudes, perceived service quality, and trust in government were significant predictors of behavioral intentions to use e-government services. This research confirms the applicability of an extended UMEGA framework in understanding citizens' adoption intentions within the context of Türkiye. The study concludes by discussing theoretical and practical implications for advancing e-government initiatives.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 5","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144843391","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}