Electronic Journal of Information Systems in Developing Countries最新文献

{"title":"The Interplay of Institutional Logics in the Decentralization of an Education Management Information System: A Case of Uganda","authors":"Monica Grace Amuha,&nbsp;Silvia Masiero","doi":"10.1002/isd2.70066","DOIUrl":"https://doi.org/10.1002/isd2.70066","url":null,"abstract":"<div>\u0000 \u0000 <p>Education Management Information Systems (EMIS) provide systematic and quality data for policy formulation, planning and monitoring of educational outcomes, especially in contexts of resource scarcity. While the relevance of EMIS to the pursuit of educational outcomes has been largely recognized, limited research exists on efforts to improve the effectiveness of EMIS in resource-constrained contexts, such as decentralization. Against this backdrop, this paper traces the evolution of the decentralization of the EMIS in Uganda, where education data had for a long time been managed centrally at the ministry headquarters. Through qualitative data collected through an action research project at national and district levels, the study uses an institutional logics perspective to understand how the interplay of logics centered on development project impact, political influence, and professionalism shaped outcomes of EMIS decentralization. By doing so, the paper contributes to the emerging literature on strengthening EMIS in resource-constrained settings, presenting ways in which data-supported decentralization can support the pursuit of education-related development goals.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 3","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147668463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Mobile Instant Payment Systems and Financial Inclusion: A Delphi-Based Analysis of Brazil's Pix","authors":"Manuela Fortes Lorenzo,&nbsp;Luiz Antonio Joia,&nbsp;Fabio Costa Stoll","doi":"10.1002/isd2.70064","DOIUrl":"https://doi.org/10.1002/isd2.70064","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates the role of Pix—an innovative mobile instant payment system developed by the Central Bank of Brazil—in promoting financial inclusion in the country, using the Delphi methodology. This research also highlights the importance of mandatory bank participation, regulation and implementation of a centralized governance model led by the Central Bank of Brazil, the flexible structure of the system, the inclusion of small financial institutions, and the implementation of robust data security and privacy measures. These findings provide valuable insights into the key elements that have contributed to Pix's success in Brazil as an innovative financial inclusion tool, paving the way for future research and public policy development on this subject. Finally, by identifying those critical factors, the study highlights Pix's potential for long-term financial inclusion and socioeconomic development in Brazil, especially among the most disadvantaged segments of the population.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 3","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147565339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Examining Platform Governance and User Behavior in the Adoption of E-Government Services in a Developing Country","authors":"Abdallah Abdul-Salam,&nbsp;Ibrahim Osman Adam,&nbsp;Mansah Preko","doi":"10.1002/isd2.70063","DOIUrl":"https://doi.org/10.1002/isd2.70063","url":null,"abstract":"<div>\u0000 \u0000 <p>Despite the transformative potential of e-government services, sustained citizen adoption often remains minimal, a situation termed the e-government paradox. Existing Information Systems (IS) literature largely treats user acceptance factors (UTAUT) and institutional governance dynamics (Institutional Theory) in isolation. This study addresses the critical gap of how platform governance mechanisms, driven by institutional pressures, dynamically reshape the technological characteristics and trust perceptions that govern e-government adoption in developing countries. An interpretive case study methodology was employed at Electro-G, a public utility in Ghana, integrating the Unified Theory of Acceptance and Use of Technology (UTAUT) with Institutional Theory. Data were collected through 72 semi-structured interviews (52 customers, 20 staff) and analyzed using thematic synthesis guided by a combined theoretical coding scheme. The analysis reveals three critical dynamics: (1) Governance-Mediated Technology Acceptance, demonstrating how institutional pressures (e.g., coercive outsourcing) erode user-level constructs like Facilitating Conditions and Performance Expectancy; (2) An Institutional Trust-Technological Reliability Paradox, where institutional trust coexists and is undermined by infrastructure distrust; (3) Governance Gaps, created by mimetic and normative pressures, lead to organizational agility trade-offs, hindering rapid problem resolution despite regulatory compliance. This study makes a novel theoretical contribution by establishing a model of technology acceptance explicitly mediated by institutional context. For developing countries, the findings mandate a shift in policy focus from compliance-oriented regulation to managing distributed accountability across organizational boundaries (MNOs/vendors) through enforceable service performance mechanisms, sustainable service delivery, and enhanced citizen engagement.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147565093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Enhancing Equitable Access to Secondary Education in Malawi Using Generative AI: A Pilot Study on the Agriculture Subject","authors":"Stanley Ndebvu,&nbsp;Donald Phiri,&nbsp;Patrick Phandera,&nbsp;Nice Nkhoma,&nbsp;Samson Banankhu Mhango","doi":"10.1002/isd2.70062","DOIUrl":"https://doi.org/10.1002/isd2.70062","url":null,"abstract":"<div>\u0000 \u0000 <p>Statistics reveal that inadequate teaching and learning resources are a significant challenge in Africa's education sector, with various educational reports highlighting shortages of qualified teachers, textbooks, and high student–teacher ratios. These challenges hinder progress toward achieving Sustainable Development Goal 4 and the African Agenda 2036, which advocate for inclusive, equitable, and quality education for all. To address these issues, we developed a Llama-powered chatbot aligned with the Malawian School Certificate of Education (MSCE) curriculum. The system allows students to ask subject-specific questions and receive personalized, interactive feedback, including auto-generated notes, multiple-choice assessments, and performance tracking. We fine-tuned a LLaMA 2 3B on a curated corpus of textbooks, pamphlets, and national exam questions from the MSCE syllabus. We used this application to conduct a study investigating how artificial intelligence (AI) can improve access to quality education for marginalized communities in Malawi. The study involved a purposefully sampled 200 secondary school students and 20 teachers, with 93% of the participants indicating that they would continue to use the tool and would recommend it to their peers. 82% indicated that they are satisfied with the chatbot as a learning tool. The results suggest that AI solutions in education have the potential to significantly enhance access to personalized learning resources and curb geographical and time constraints to teaching and learning.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"147563698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"When Does Digital Finance Empower Women? Causal Evidence and Mechanisms From Rural Bangladesh","authors":"Md Asad Noor,&nbsp;Tanjela Hossain,&nbsp;Md Monzur Morshed Bhuiya","doi":"10.1002/isd2.70056","DOIUrl":"https://doi.org/10.1002/isd2.70056","url":null,"abstract":"<div>\u0000 \u0000 <p>Bangladesh's rapid expansion of digital financial services (DFS) raises a central question: do these tools empower rural women, and under what conditions? We analyze survey data from 1202 rural households, complemented by six focus group discussions, and estimate the causal effect of DFS adoption on women's empowerment using two-stage least squares with agent-outlet density and mobile network coverage as instruments. We test mechanisms via structural-equation mediation (DFS → financial inclusion → empowerment) and examine heterogeneity by digital literacy and proximity to agents. DFS adoption increases women's empowerment by 0.37 SD (IV, <i>p</i> &lt; 0.01). Mediation analysis indicates that approximately 54% of the total effect operates through financial inclusion, consistent with gains in savings autonomy, control over remittances, and liquidity during shocks. Effects are largest among women with above-median digital literacy and among households residing within ~2 km of an agent outlet. Robustness checks, including placebo outcomes and alternative index constructions, yield similar conclusions. This study extends empowerment theory by conceptualizing the impacts of DFS as relational and conditional, rather than automatic. Empowerment primarily emerges through financial inclusion pathways and is moderated by literacy and access. Furthermore, Bangladesh's multi-channel ecosystem—mobile money, agent banking, and G2P digitization—demonstrates that empowerment outcomes depend on how platforms interact, not merely on access to a single service. In Bangladesh, DFS can shift intra-household power, but access alone is insufficient. Policy should pair network expansion with targeted digital-literacy programs and ensure reliable agent liquidity and proximity to deliver inclusive empowerment gains.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146216993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Beyond Compliance: Institutional and Cybersecurity Pathways to Blockchain Audit Readiness in Emerging Financial Systems","authors":"Sampson Anomah,&nbsp;Boadu Ayeboafo","doi":"10.1002/isd2.70061","DOIUrl":"https://doi.org/10.1002/isd2.70061","url":null,"abstract":"<div>\u0000 \u0000 <p>This study investigates blockchain audit readiness in emerging economies using the Technology-Organization-Environment framework and Institutional Theory. Drawing on data from 297 financial professionals in Ghana, Egypt, and Kenya, it employs Structural Equation Modeling (SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA) to uncover both linear and configurational pathways. SEM results show that organizational readiness and cybersecurity maturity are key predictors, with institutional pressures exerting indirect influence. fsQCA identifies three sufficient condition sets, all anchored by cybersecurity maturity. While the cybersecurity construct reflects general security practices, it does not directly measure blockchain-native mechanisms. Findings emphasize that readiness arises from strategic alignments of internal capacity, external pressures, and contextual support. The study extends theory by positioning cybersecurity maturity as a foundational enabler and offers practical insights for capacity-building in resource-constrained settings. Policy recommendations highlight the need for balanced regulatory frameworks that foster innovation while strengthening digital security and institutional coherence.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146216765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Role of E-Governance in Promoting Government Accountability and Transparency in Ghana","authors":"Bright Kwadwo Oduro,&nbsp;Akpeko Agbevade","doi":"10.1002/isd2.70053","DOIUrl":"https://doi.org/10.1002/isd2.70053","url":null,"abstract":"<div>\u0000 \u0000 <p>The study examines the role of Ghana's leading e-governance portals (Ghana.gov, e-Justice, and e-Procurement) in enhancing transparency and accountability in the digitalization of public services. The study was grounded in the Principal–Agent theory, literature on accountability, and current discussions surrounding Digital Public Infrastructure (DPI). The study formulates and employs the Transparency and Accountability Framework (TAF) to evaluate the usefulness of these initiatives. A scoping review following PRISMA-ScR guidelines revealed 18 pertinent sources, which were analyzed through both deductive (TAF-based) and inductive thematic approaches. The results indicate that Ghana's portals have improved access to information and diminished certain informational disparities, especially in areas such as revenue mobilization, case tracking, and procurement oversight. However, the change of transparency into accountability and enforceability is still constrained. Thus, procurement blacklists are applied inconsistently, judicial misconduct seldom leads to sanctions, and mechanisms for citizen feedback are underdeveloped. Access is disproportionately benefiting urban, tech-savvy people, which puts small and medium-sized businesses and rural areas at a disadvantage. As a result, equity concerns remain apparent. When evaluated from the standpoint of the DPI, Ghana's scenario shows that while portals are necessary, they are insufficient on their own. For instance, their longevity and inclusivity rely on the strength of foundational systems like digital Identification (ID), payments, and data exchange. The study presents the case that Ghana's approach to sequencing portal rollouts in conjunction with DPI investments signifies a unique addition to the discourse on digital governance in Africa, highlighting both achievements and important warnings. Recommendations for policy enhancement involve (a) bolstering interoperability among agencies, (b) requiring the publication of procurement data in accessible formats, (c) broadening cybersecurity governance, (d) incorporating citizen engagement in portal design, and (e) tackling issues related to affordability and literacy. Collectively, these actions emphasize that although technology has the potential to reduce information disparities, it is ultimately institutional reforms and political determination that can effectively complete the accountability cycle.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146184612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Information and Communication Technology and Public Service Delivery in Tanzania Local Government Authorities: The Moderating Role of Digital Literacy","authors":"Nicholaus Ngowi,&nbsp;Gasper Kissoka,&nbsp;Parestico Pastory","doi":"10.1002/isd2.70060","DOIUrl":"https://doi.org/10.1002/isd2.70060","url":null,"abstract":"<div>\u0000 \u0000 <p>The study investigated the moderating role of digital literacy (ICT) in the influence of ICT on the quality of public service delivery such as education and health within Local Government Authorities (LGAs) in Tanzania. The Structural Equation Model (SEM) was employed to analyze the data gathered from 645 randomly selected respondents. The findings suggest that the quality of primary and secondary education, as well as health service delivery, is positively influenced by the internet connectivity and accessibility, as well as the utilization of e-government services. The study also indicates that citizens' level of ICT literacy statistically moderates the influence of ICT on the quality of public service delivery. Therefore, this study contributes to the current literature by providing empirical evidence from Tanzania's LGAs, highlighting how context-specific ICT use improves outcomes in education and health service delivery. The findings inform local government reform strategies and support policy efforts to embed context-specific ICT solutions into public service delivery.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146176652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Speaking Their Language: Language Inclusion and YouTube Agricultural Content Engagement in Africa","authors":"N. Peter Reeves,&nbsp;Ahmed Ramadan,&nbsp;Victor G. Sal y Rosas Celi,&nbsp;John W. Medendorp,&nbsp;Anne N. Lutomia,&nbsp;Julia M. Bello-Bravo,&nbsp;Barry R. Pittendrigh","doi":"10.1002/isd2.70059","DOIUrl":"https://doi.org/10.1002/isd2.70059","url":null,"abstract":"<p>Efficiently educating farmers in effective agricultural practices is critical in resource-limited developing countries. YouTube, with its broad accessibility and built-in viewership tracking, presents a potential scalable platform for agricultural education. This study assesses how language inclusion policies affect engagement with agricultural YouTube content. We conducted a case study using a video campaign to address post-harvest loss in Africa, featuring an educational animation translated into 14 Ghanaian, 35 Kenyan, and 16 Nigerian languages. The campaign was distributed through paid YouTube ads. Two inclusion policies were evaluated through computational simulations using real-world data: equal opportunity (i.e., equal spending across languages) and equal outcome (i.e., adjusted spending to equalize viewership across languages). We also estimated viewership under two additional scenarios: using only the official language and using the most cost-effective language for each country. The most cost-effective campaigns coincided with the official language of English in Ghana (8.9 viewers per USD) and Nigeria (3.1 viewers per USD), but not in Kenya, where the most effective language campaign was Kikuyu (16.2 viewers/USD). Overall, the equal spending policy reduced viewership by 43%, while the equal outcome policy reduced viewership by 66% compared to campaigns in official languages. However, results show country-specific trends. Differences in viewership between inclusion policies were minimal in Ghana and Nigeria. Conversely, in Kenya, the discrepancy in inclusion policy impact was more pronounced, suggesting that in certain regions, more inclusive policies are likely to significantly influence viewership levels. These findings highlight the importance of localized evaluations of inclusion policies in digital agricultural education.</p>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/isd2.70059","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146176623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Framework for People-Centred Digital Health and Social Protection Information Systems for Maternal and Child Health in Underserved Kenya","authors":"Danny Ronald Nyatuka,&nbsp;Faith Siva,&nbsp;Dorothy K. Murugu,&nbsp;Lisa D. Morris","doi":"10.1002/isd2.70052","DOIUrl":"https://doi.org/10.1002/isd2.70052","url":null,"abstract":"<div>\u0000 \u0000 <p>Persistent maternal and child health (MCH) inequities in Kenya, especially in underserved rural and informal urban settings, are driven by fragmented health and social protection (SP) systems that operate in silos, limiting coordinated, people-centred service delivery. Despite global reductions in mortality, Sub-Saharan Africa continues to bear a disproportionate burden, with Kenya reporting high maternal and neonatal death rates. Digital technologies present opportunities to strengthen linkages between health and SP services; however, existing frameworks lack contextual adaptability for integrated implementation in low-resource environments. This study develops a conceptual framework for Digitally Integrated People-Centred Health and Social Protection Information Systems (DIPCH-SPIS) to enhance MCH outcomes in Kenya. Guided by systems thinking, design thinking, and socio-technical perspectives, a convergent mixed-methods design was employed, including surveys and 47 interviews with women, community health workers, health professionals, SP officers, and policymakers in Kibera and Kitui. Quantitative data were analyzed descriptively, while qualitative findings underwent thematic analysis (TA) to derive stakeholder-informed design requirements. The study identifies critical contextual, organizational, and technological determinants, including weak interoperability, limited coordination, and socio-economic vulnerabilities, and synthesizes them with WHO's Integrated People-Centred Health Services (IPCHS) principles. The resulting framework emphasizes stakeholder collaboration, coherent information architecture, and effective use of information and communication technologies (ICTs), contributing to UHC, Africa's Agenda 2063, and SDG 3.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146091385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}