Electronic Journal of Information Systems in Developing Countries最新文献_第3页

Temporality of Cybersecurity Culture Amid Rapid Digital Transformation: Evidence From an Ethiopian Bank 网络安全文化在快速数字化转型中的时间性：来自埃塞俄比亚银行的证据

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2026-01-19 DOI: 10.1002/isd2.70058

Meseret Assefa Adamu, Marko Ilmari Niemimaa, Paolo Spagnoletti

{"title":"Temporality of Cybersecurity Culture Amid Rapid Digital Transformation: Evidence From an Ethiopian Bank","authors":"Meseret Assefa Adamu, Marko Ilmari Niemimaa, Paolo Spagnoletti","doi":"10.1002/isd2.70058","DOIUrl":"https://doi.org/10.1002/isd2.70058","url":null,"abstract":"<div>\u0000 \u0000 <p>Organizational reliance on emerging digital technologies that are transforming the work patterns has left organizations vulnerable to sophisticated cyber threats. Industry reports and incident cases indicate that the rapid pace of digital transformation exacerbates these issues, as organizations' cybersecurity posture must keep pace with the changing organizational and technological landscape. Prior literature suggests that fostering cybersecurity culture (CSC) is foundational for any cybersecurity effort. However, CSC tends to develop slowly and evolutionary, whereas rapid digital transformation (RDT) unfolds quickly and periodically, giving rise to temporal disparity. In this study, we adopt a case study methodology to examine how an Ethiopian bank addressed this temporal disparity and crafted strategies to align CSC with ongoing RDT. We build our analysis on a multilayer temporality model of CSC that draws on and extends Schein's organizational culture model. Our findings highlight the challenges engendered by temporal disparity and underscore the need for strategic organizational actions. The study provides a theoretical basis for fostering CSC amidst RDT and offers practical insights for developing countries, highly regulated sectors, and organizations undergoing RDT.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146002544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digitizing Social Protection: User Perceptions and Adoption Barriers in Tanzania's Productive Safety Net Programme 数字化社会保护：坦桑尼亚生产安全网计划中的用户认知和采用障碍

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2026-01-15 DOI: 10.1002/isd2.70055

Elizabeth Nyaki, Malin J. Nystrand, Lutengano Mwinuka

{"title":"Digitizing Social Protection: User Perceptions and Adoption Barriers in Tanzania's Productive Safety Net Programme","authors":"Elizabeth Nyaki, Malin J. Nystrand, Lutengano Mwinuka","doi":"10.1002/isd2.70055","DOIUrl":"https://doi.org/10.1002/isd2.70055","url":null,"abstract":"<div>\u0000 \u0000 <p>As governments in developing countries digitize delivery of social cash transfers (SCTs), understanding beneficiaries' experiences is critical for inclusive access. Despite policy-driven efforts, adoption of digital payments in SCT programs (SCTPs) remains limited, and evidence on user experiences is scarce. This study examines beneficiaries' perceptions and preferences regarding payment mechanisms (PMs) in Tanzania's Productive Social Safety Net (PSSN) program, guided by the Unified Theory of Acceptance and Use of Technology (UTAUT). <b>Using a</b> mixed-methods design, survey data from 385 respondents were analyzed using descriptive statistics (mode and percentage distributions) and the Kruskal–Wallis test was used to examine whether perceptions differed significantly across PMs. In addition, focus group discussions (FGDs) were used to complement the quantitative analysis. Perceptions were assessed across five dimensions: accessibility, convenience, transactional privacy, safety, and time efficiency. The Kruskal–Wallis results indicate statistically significant variation in beneficiaries' perceptions across all PMs for all perception attributes. Mobile payments were perceived most favorably (mode 4; 76.1%), bank transfers received moderate ratings (mode 4; 66.3%), and physical cash scored lowest (mode 3; 56.7%). Despite lower perception scores, physical cash remained the most preferred method, especially among older beneficiaries. By providing context-specific evidence from a policy-mandated digitalization setting, the study informs the design of inclusive, user-centered payment systems and targeted digital literacy interventions.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 2","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145987146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Adoption of Smart Facilities Management in Ghana: Barriers, Opportunities, and the Shift From Traditional Practices 加纳采用智能设施管理：障碍、机会和从传统做法的转变

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2026-01-12 DOI: 10.1002/isd2.70054

Williams Miller Appau, Elvis Attakora-Amaniampong, Pacify Dzidzornu Agorsor

{"title":"Adoption of Smart Facilities Management in Ghana: Barriers, Opportunities, and the Shift From Traditional Practices","authors":"Williams Miller Appau, Elvis Attakora-Amaniampong, Pacify Dzidzornu Agorsor","doi":"10.1002/isd2.70054","DOIUrl":"https://doi.org/10.1002/isd2.70054","url":null,"abstract":"<div>\u0000 \u0000 <p>Traditional facilities management (FM) systems remain dominant in Africa, despite the increasing demand for more efficient and responsive approaches driven by urbanization and sustainability concerns. This study examines the opportunities and challenges of adopting Smart Facilities Management (SFM) in Ghana, employing a mixed-methods approach. Quantitative data were collected from 240 valid survey responses, while qualitative insights were gathered through semi-structured interviews with seven senior facility managers. The findings reveal that while 97.7% of respondents indicated the inclusion of FM in their organizational budgets, adoption of smart technologies remains generally low. Only 36% of respondents reported using digital tools, such as maintenance tracking systems, with other technologies, including blockchain (2.3%) and digital twins (3.5%) being relatively rare. Limited infrastructure, high implementation costs, and internal resistance emerged as major barriers. The qualitative data further supported these findings, highlighting bureaucratic delays, lack of technical expertise, and a weak policy framework. However, participants highlighted significant benefits of SFM, including improved maintenance efficiency, enhanced user satisfaction, and alignment with sustainability goals. The study recommends targeted investments in digital infrastructure and technical training for professionals in the FM space. As one of the first empirical studies on SFM adoption in Ghana, this research contributes to the limited literature on smart infrastructure in developing economies and provides practical guidance for policymakers, educators, and FM professionals who are interested in digital transformation.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145969895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Enterprise Architecture as a Tool for Technical Debt Management in Public Universities: Contextual Challenges and Governance Opportunities 企业架构作为公立大学技术债务管理的工具：背景挑战和治理机会

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2026-01-02 DOI: 10.1002/isd2.70051

Deo Shao, Fredrick Ishengoma, Asifiwe Makawa

{"title":"Enterprise Architecture as a Tool for Technical Debt Management in Public Universities: Contextual Challenges and Governance Opportunities","authors":"Deo Shao, Fredrick Ishengoma, Asifiwe Makawa","doi":"10.1002/isd2.70051","DOIUrl":"https://doi.org/10.1002/isd2.70051","url":null,"abstract":"<div>\u0000 \u0000 <p>Public Higher Education Institutions (HEIs), especially in resource-constrained environments, face pressure to modernize IT systems while managing limited budgets and legacy infrastructure. This study explores how enterprise architecture (EA) is applied by ICT leaders in Tanzanian public universities to manage technical debt (TD) under institutional and policy constraints. It provides empirical evidence from low-resource institutions. It draws on qualitative insights gathered through semi-structured interviews with ICT managers, system administrators, and academic IT leads in four Tanzanian public universities. A literature review on EA and TD management supported the analysis. Findings reveal that participants view EA as a promising governance tool for mitigating TD by aligning fragmented ICT investments, improving accountability, and reducing duplication in Tanzanian HEIs. The analysis revealed barriers that HEIs face in realizing EA for effective TD management: resistance to change, insufficient technical resources, limited expertise, and difficulty quantifying Return On Investment (ROI). Nonetheless, it was identified that EA could enhance IT governance, agility, and alignment with institutional strategy. For institutional managers, EA provides a structured mechanism to streamline IT governance, optimize digital infrastructure, and align technology investments with long-term strategic plans. This offers a critical pathway for education leaders facing budgetary constraints and digital transformation demands. The study offers empirically grounded insights into how EA is operationalized within public universities in Tanzania, contributing to the discourse on digital governance and institutional reform in the Global South. The insights are relevant for policymakers aiming to strengthen IT governance and institutional resilience in constrained education systems.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2026-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145909217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Mediating Role of Governance Structure on E-Governance Performance: Evidence From Malawi's Local Government 治理结构对电子政务绩效的中介作用：来自马拉维地方政府的证据

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-11-16 DOI: 10.1002/isd2.70046

Li Jing, Salim Rhajaboo Jana, Bikram Biswas

{"title":"The Mediating Role of Governance Structure on E-Governance Performance: Evidence From Malawi's Local Government","authors":"Li Jing, Salim Rhajaboo Jana, Bikram Biswas","doi":"10.1002/isd2.70046","DOIUrl":"https://doi.org/10.1002/isd2.70046","url":null,"abstract":"<div>\u0000 \u0000 <p>E-governance is widely recognized as a tool for enhancing transparency, efficiency, and accountability in public service. This study examines the mediation effect of Governance Structure (GS) on the relationship between e-governance (EGOV) and Governance Performance (GP) in Malawi's local governments. DeLone and McLean IS Success Model (ISSM) using Information Quality (IQ), Service Quality (SQ), and System Quality (SYQ) is applied. Data from 266 respondents under the ministry of Local Government Assemblies (LGAs) and related agencies was collected and analyzed quantitatively using Structural Equation Modeling (SEM) in SmartPLS-SEM (version 4.1.0.3). Measurement validity and reliability were established (e.g., AVE > 0.50; <i>α</i> > 0.70). The results of this study indicate that IQ, SQ, and SYQ each positively influence GS; GS, in turn, strongly predicts GP. Only IQ exhibits a significant direct effect on GP. Mediation tests confirm significant indirect effects from IQ, SQ, and SYQ to GP via GS (<i>t</i> = 4.782; 3.744; 2.440, respectively). These findings advance ISSM by identifying GS as a novel mediator of EGOV within a socio-technical perspective. It is also empirically proven that social factors are as important as technical factors for the success of any information system. Policy implications include budgetary and investment policies in technology, institutionalizing cross-departmental coordination, capacity building and change management to translate digital systems into tangible governance gains. The study is unique in Least Developed Countries (LDCs) and new in the Malawi context offering empirical evidence of a transferable framework for aligning digital reforms with structural setup in resource-constrained economies. This also provides the understanding that technology is not a total substitution for labor but a complement for effective, efficient and inclusive public service delivery.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"92 1","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145529769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital Transformation on Family Businesses' Competitiveness in Developing Countries 数字化转型对发展中国家家族企业竞争力的影响

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-11-16 DOI: 10.1002/isd2.70049

Sucheta Agarwal, Anugamini P. Srivastava, Praveen Goyal

引用次数: 0

Editing Is a Passion, but Not a Career: Transitions at EJISDC 编辑是激情，但不是职业：EJISDC的转型

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-11-09 DOI: 10.1002/isd2.70048

Robert M. Davison

引用次数: 0

Comparative Analysis of Digitization in Central Asian Landlocked Country: Insights From the E-Government Development Index 中亚内陆国家数字化比较分析：来自电子政务发展指数的启示

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-11-07 DOI: 10.1002/isd2.70045

Moch. Rifqi Mei Redha, Eko Priyo Purnomo, Tiara Khairunnisa

引用次数: 0

Correction to “Barriers to Digital Transformation of Family Businesses: Developing a Framework Using ISM Approach” 更正“家族企业数字化转型的障碍：利用ISM方法开发框架”

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-11-03 DOI: 10.1002/isd2.70047

引用次数: 0

Exploring the Financial Behaviors and Barriers of Low-Wage Workers in Thailand: Implications for E-Banking Application Design 泰国低收入工人的金融行为与障碍：对电子银行应用程序设计的启示

IF 1.4

Electronic Journal of Information Systems in Developing Countries Pub Date : 2025-10-30 DOI: 10.1002/isd2.70042

Theerananda Thanaawathphuvaphan

{"title":"Exploring the Financial Behaviors and Barriers of Low-Wage Workers in Thailand: Implications for E-Banking Application Design","authors":"Theerananda Thanaawathphuvaphan","doi":"10.1002/isd2.70042","DOIUrl":"https://doi.org/10.1002/isd2.70042","url":null,"abstract":"<div>\u0000 \u0000 <p>Financial inclusion remains a significant challenge for Thailand's low-wage workers, who often struggle to access traditional banking services. While E-banking applications offer potential solutions, their design must address the specific needs of this vulnerable population. This study investigates the financial behaviors and challenges of low-wage workers in Thailand to inform the development of more inclusive E-banking applications. Through semi-structured interviews with 25 low-wage workers across various sectors and 10 stakeholders including bank representatives and financial inclusion experts, we identified four key themes: (1) Income Volatility and Cash Flow Management, (2) Limited Financial Literacy and Access to Information, (3) Barriers to Formal Banking, and (4) Reliance on Social Networks and Informal Financial Practices. Based on our findings, we propose five essential design implications for inclusive E-banking applications: tiered KYC requirements, visual and voice-based interfaces, integrated budgeting tools, micro-transaction capabilities, and community-based financial support networks. These recommendations aim to bridge the gap between traditional banking services and the needs of low-wage workers, contributing to the literature on inclusive financial technologies while providing practical guidance for financial institutions and policymakers in Thailand.</p>\u0000 </div>","PeriodicalId":46610,"journal":{"name":"Electronic Journal of Information Systems in Developing Countries","volume":"91 6","pages":""},"PeriodicalIF":1.4,"publicationDate":"2025-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145407437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0