Journal of Internet Commerce最新文献_第6页

The Rise of the Virtual Reality (VR) Marketplace: Exploring the Antecedents and Consequences of Consumer Attitudes toward V-Commerce 虚拟现实(VR)市场的兴起:探索消费者对电子商务态度的前因和后果

IF 4.3

Journal of Internet Commerce Pub Date : 2021-04-03 DOI: 10.1080/15332861.2021.1875766

C. Luna-Nevarez, Enda F McGovern

{"title":"The Rise of the Virtual Reality (VR) Marketplace: Exploring the Antecedents and Consequences of Consumer Attitudes toward V-Commerce","authors":"C. Luna-Nevarez, Enda F McGovern","doi":"10.1080/15332861.2021.1875766","DOIUrl":"https://doi.org/10.1080/15332861.2021.1875766","url":null,"abstract":"Abstract V-commerce is emerging as a promising technology for a new type of e-commerce application, which can address the critical need for integrating both social and technical aspects of online shopping. This research provides a theoretical framework to understand the antecedents and consequences of consumer attitudes toward v-commerce. Our framework extends the technology acceptance model (TAM) by incorporating immersion, enjoyment, trust and VR self-efficacy as potential antecedents; and consumers’ intention to purchase, intention to visit the company’s online and/or physical store and intention to recommend v-commerce to others as potential consequences. Furthermore, this research proposes that processing fluency, need for touch, propensity to trust and gender have a moderating effect on consumer attitudes toward v-commerce. Overall, the propositions derived from this study can help marketers identify and analyze the factors leading to the acceptance of v-commerce (and other future e-commerce technologies) among consumers. The study concludes with a discussion of theoretical and managerial implications for future research.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"20 1","pages":"167 - 194"},"PeriodicalIF":4.3,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2021.1875766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43690163","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 15

Determinants of Webrooming and Showrooming Behavior: A Systematic Literature Review 网页浏览和展厅行为的决定因素:一个系统的文献综述

IF 4.3

Journal of Internet Commerce Pub Date : 2021-04-03 DOI: 10.1080/15332861.2020.1863041

K. Sahu, Mohammed Naved Khan, K. Gupta

引用次数: 23

Continuance Intention in Traffic-Related Social Media: A Privacy Calculus Perspective 交通相关社交媒体的延续意向:隐私微积分视角

IF 4.3

Journal of Internet Commerce Pub Date : 2021-04-03 DOI: 10.1080/15332861.2021.1875764

Trang Nguyen

引用次数: 7

Mediating Effect of Brand Relationship Quality on Relational Bonds and Online Grocery Retailer Loyalty 品牌关系质量对关系纽带和网上杂货商忠诚度的中介作用

IF 4.3

Journal of Internet Commerce Pub Date : 2021-04-03 DOI: 10.1080/15332861.2020.1868213

Subburaj Alagarsamy, Sangeeta Mehrolia, Brijesh Singh

{"title":"Mediating Effect of Brand Relationship Quality on Relational Bonds and Online Grocery Retailer Loyalty","authors":"Subburaj Alagarsamy, Sangeeta Mehrolia, Brijesh Singh","doi":"10.1080/15332861.2020.1868213","DOIUrl":"https://doi.org/10.1080/15332861.2020.1868213","url":null,"abstract":"Abstract The current study aims to identify how brand relationship quality mediates the relationship between different online relational bonds, and attitudinal and behavioral loyalty. A total of 316 valid questionnaires from respondents aged 20–35 were collected using quota sampling from five different clusters in Bangalore, India. Hypotheses were tested using structural equation modeling. This study finds that convenience bonds and structural bond have no impact on brand trust and attitudinal and behavioral loyalty. All five relational bonds namely, convenience, structural, financial, empathy, and social bonds are seen to influence their sense of community and attitudinal attachment. Sense of community is the primary influencer of brand loyalty. This study reveals that brand dimensions of brand quality relationship mediate the effect of financial, empathy, and social bonds on attitudinal and behavioral loyalty. It also illustrates the role of different relational bonds as a stimulus, and relationship quality dimensions as an organism that lead to improved customer loyalty in online grocery retailing. Managers of online grocery stores can consider these new relational bonds, along with the traditional bonds, to develop positive emotions and achieve competitive advantage.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"20 1","pages":"246 - 272"},"PeriodicalIF":4.3,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2020.1868213","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47045259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 20

Product Commercialization through Crowdfunding Websites: A Consumer-Centric Approach 通过众筹网站实现产品商业化：以消费者为中心的方法

IF 4.3

Journal of Internet Commerce Pub Date : 2021-04-03 DOI: 10.1080/15332861.2020.1870341

Fan-Chuan Tseng

{"title":"Product Commercialization through Crowdfunding Websites: A Consumer-Centric Approach","authors":"Fan-Chuan Tseng","doi":"10.1080/15332861.2020.1870341","DOIUrl":"https://doi.org/10.1080/15332861.2020.1870341","url":null,"abstract":"Abstract Crowdfunding websites have emerged as a novel financing channel to promote new ideas and facilitate innovative product development. The crowd can examine the project online and provide their support in the form of a donation or in exchange for reward. The study argues that the success of crowdfunding refers not only to financial resources but also to the connection among individuals on the crowdsourcing website. Considering the characteristics of online funders and product development, this study proposes an integrative model to examine the relationships among individuals’ traits, affordance of website design, individual cognition, and funding intention. A survey was conducted to collect and analyze empirical data from the largest Taiwanese crowdfunding website. The research results demonstrate that individuals’ altruism and innovativeness significantly affect their trusting belief in the crowdfunding proposer; design affordance is also an important antecedent of trust and risk perception. Moreover, trust and risk perception significantly affect individuals’ attitude and further intention to donate the crowdfunding project. This study suggests both practical and theoretical views for elucidating and enhancing the effectiveness of crowdfunding.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"20 1","pages":"195 - 214"},"PeriodicalIF":4.3,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2020.1870341","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47222316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 5

Examining Travel Mobile App Attributes and Its Impact on Consumer Engagement: An Application of S-O-R Framework 考察旅游移动应用程序的属性及其对消费者参与度的影响：S-O-R框架的应用

IF 4.3

Journal of Internet Commerce Pub Date : 2021-03-10 DOI: 10.1080/15332861.2021.1891517

Preeti Tak, Mansi Gupta

{"title":"Examining Travel Mobile App Attributes and Its Impact on Consumer Engagement: An Application of S-O-R Framework","authors":"Preeti Tak, Mansi Gupta","doi":"10.1080/15332861.2021.1891517","DOIUrl":"https://doi.org/10.1080/15332861.2021.1891517","url":null,"abstract":"Abstract Utilizing the stimulus-organism-response theory as the theoretical framework, the study examines the role of mobile app attributes in influencing consumer engagement with a special focus on travel mobile apps. The study further investigates the role of consumer engagement in determining consumers’ behavioral intentions to use the travel app. As part of qualitative research, focus group discussions were conducted which helped in identifying important mobile app attributes. Further, a quantitative study was carried out to test the conceptual model. A second-order construct was employed to measure consumer engagement. Hypotheses were tested by employing structural equation modeling. Analysis reveals that visual, information and collaboration design influence consumer engagement with the travel mobile app. Furthermore, the results point that consumer behavioral intentions to use travel mobile app is positively impacted by consumer engagement. The findings of this study may provide relevant managerial implications which the marketers may employ to leverage the attributes of travel mobile app to engage with consumers and build long term relationship.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"20 1","pages":"293 - 318"},"PeriodicalIF":4.3,"publicationDate":"2021-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2021.1891517","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42093237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 26

Determinants of Nonpaying Bid Behavior in Online Auction Platforms 网络拍卖平台不出价行为的决定因素

IF 4.3

Journal of Internet Commerce Pub Date : 2021-03-08 DOI: 10.1080/15332861.2021.1889817

Chien-Hsing Wu, S. Kao, Cheng-Hong Ho

{"title":"Determinants of Nonpaying Bid Behavior in Online Auction Platforms","authors":"Chien-Hsing Wu, S. Kao, Cheng-Hong Ho","doi":"10.1080/15332861.2021.1889817","DOIUrl":"https://doi.org/10.1080/15332861.2021.1889817","url":null,"abstract":"Abstract The auction process can be divided into the auctioning, bidding, winning, and paying stages. Nonpaying bid behavior is a critical issue underlying the customer-to-customer (C2C) business model. This paper proposes and examines a research model that describes nonpaying bid behavior by concisely considering technological (platform quality), psychological (perceived risk), and individual (impulse buying inclination) aspects. The moderation effect of interaction–risk (combined interaction quality and perceived risk) on nonpaying attitude is investigated along with the influence of gender on such moderation effect. The proposed research model is examined by performing an empirical quantitative survey among users of a C2C auction platform. Based on data collected from 303 valid samples, results show that impulsive bidding inclination (individual aspect) and interaction quality (psychological aspect) are significantly associated with nonpaying bid behavior. Meanwhile, platform quality (technological aspect) and perceived risk (psychological aspect) are unlikely to determine nonpaying bid behaviors at the bid-paying stage. The moderation effect is significant, whereas the gender effect is insignificant. The managerial implications of these findings are also discussed along with some suggestions. This research highlights the value of modeling nonpaying bid behavior for C2C auction platforms.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"21 1","pages":"51 - 78"},"PeriodicalIF":4.3,"publicationDate":"2021-03-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2021.1889817","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49280819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 1

Relational Dynamics between Customer Engagement, Brand Experience, and Customer Loyalty: An Empirical Investigation 客户参与度、品牌体验和客户忠诚度之间的关系动力学：一项实证调查

IF 4.3

Journal of Internet Commerce Pub Date : 2021-03-07 DOI: 10.1080/15332861.2021.1889818

Aaleya Rasool, F. A. Shah, M. Tanveer

引用次数: 32

Exploring the Effects of Culture on Acceptance of Online Banking: A Comparative Study of Pakistan and Turkey by Using the Extended UTAUT Model 文化对网上银行接受度影响的探索——基于扩展UTAUT模型的巴基斯坦和土耳其比较研究

IF 4.3

Journal of Internet Commerce Pub Date : 2021-02-16 DOI: 10.1080/15332861.2021.1882749

I. Khan, Zahid Hameed, S. Khan, Safeer Ullah Khan, Muhammad T. Khan

{"title":"Exploring the Effects of Culture on Acceptance of Online Banking: A Comparative Study of Pakistan and Turkey by Using the Extended UTAUT Model","authors":"I. Khan, Zahid Hameed, S. Khan, Safeer Ullah Khan, Muhammad T. Khan","doi":"10.1080/15332861.2021.1882749","DOIUrl":"https://doi.org/10.1080/15332861.2021.1882749","url":null,"abstract":"Abstract This study investigates and compares online banking (OB) acceptance in the cultures of Pakistan and Turkey by employing the unified theory of acceptance and use of technology (UTAUT2) integrated with perceived credibility to predict customers’ behavioral intentions (BI) and their usage of online banking. This study further investigates the moderation influence of five cultural dimensions on customers’ usage behavior (UB). Using an online survey, data were collected through a questionnaire from 322 bank customers in Pakistan and 405 in Turkey. Structural equation modeling through Smart-PLS was used to analyze relationships among the constructs. Our analysis shows that performance expectancy (PE), hedonic motivation, habit (HT), and perceived credibility (PC) are determinants of OB acceptance in Pakistan, whereas PE, social influence, price value, HT, and PC are the factors affecting Turkish bank customer intentions. Results of the cultural moderators show that collectivism and long-term/short-term orientation affect customers’ UB in Pakistan while uncertainty avoidance, power distance, and masculinity/femininity moderate the UB of Turkish customers. Our findings provide new insights for developing online banking in both countries.","PeriodicalId":46488,"journal":{"name":"Journal of Internet Commerce","volume":"21 1","pages":"183 - 216"},"PeriodicalIF":4.3,"publicationDate":"2021-02-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15332861.2021.1882749","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47652090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 30

Fluctuating Attitudes and Behaviors of Customers toward Online Shopping in Times of Emergency: The Case of Kuwait during the COVID-19 Pandemic 紧急情况下消费者网上购物态度和行为的波动——以新冠肺炎大流行期间的科威特为例

IF 4.3

Journal of Internet Commerce Pub Date : 2021-02-09 DOI: 10.1080/15332861.2021.1882758

Rashed Alhaimer

引用次数: 41