Journal of Patient Experience最新文献_第8页

A Brief Patient-Recorded Audio File Called TIMS (This Is My Story) Improves Communication and Empathy for Healthcare Teams in the Hospital. 名为 TIMS（这是我的故事）的简短患者录音文件可改善医院医护团队的沟通和情感共鸣。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-18 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241274015

Elizabeth Tracey, Jason Wilson, Carolyn Im, Martha Abshire-Saylor

{"title":"A Brief Patient-Recorded Audio File Called TIMS (This Is My Story) Improves Communication and Empathy for Healthcare Teams in the Hospital.","authors":"Elizabeth Tracey, Jason Wilson, Carolyn Im, Martha Abshire-Saylor","doi":"10.1177/23743735241274015","DOIUrl":"10.1177/23743735241274015","url":null,"abstract":"Our objective was to assess the impact of a 4-question patient audio interview (this is my story [TIMS]) on medical staff empathy and communication with hospitalized patients and loved ones. We recorded a 4-question audio interview with patients and posted it to the electronic health record. We used a cross-sectional, mixed methods design to pilot this patient version of the TIMS intervention. To evaluate the intervention we collected a brief evaluation survey and conducted semistructured interviews with medical staff. Fifty-three participants responded to our TIMS evaluation survey. Fifty of 51 respondents reported the TIMS file contained useful information. Twenty-four respondents reported listening to the file decreased their distress. Most responded that they either did not have distress or the TIMS file did not change their distress. Of concern, 3 people reported that listening to the file increased their distress. Importantly, most respondents reported feeling greater empathy for the patient after listening (53%) and most reported listening improved their communication with family members (63%, n = 9/13). Qualitative analysis revealed most participants had positive impressions about TIMS. We conclude that empathy and communication were both improved with use of the 4-question TIMS recording.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241274015"},"PeriodicalIF":1.6,"publicationDate":"2024-08-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11331449/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142005460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tell Me More^® As A Tool for Provider Connectedness With Hospitalized Patients: A Mixed-Methods Study. Tell Me More® 作为医护人员与住院患者建立联系的工具：混合方法研究

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-16 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241272167

Bryana Belin, Ishi Aron, Shyam Bhagat, Alice Fornari, Taranjeet K Ahuja

{"title":"Tell Me More® As A Tool for Provider Connectedness With Hospitalized Patients: A Mixed-Methods Study.","authors":"Bryana Belin, Ishi Aron, Shyam Bhagat, Alice Fornari, Taranjeet K Ahuja","doi":"10.1177/23743735241272167","DOIUrl":"10.1177/23743735241272167","url":null,"abstract":"Rates of burnout and compassion fatigue in healthcare professionals have remained high since the beginning of the pandemic with adverse implications for patient care. Tell Me More® (TMM) is a tool licensed by the Gold Foundation, which was created with the purpose of helping patients, caregivers, and hospital staff to connect with each other on a humanistic level. Research has shown the benefits of the TMM with students and anecdotally with patients. This mixed-method study, which consisted of surveys and semistructured interviews with healthcare professionals (n = 72), sought out to understand the impact of implementation of TMM on a hospital floor. Surveys were distributed before and after the occurrence of TMM with interviews only occurring afterward. Three out of 8 survey items were found to be significant. Content analysis from interviews generated 4 themes from participants which included \"Connectedness to Patient,\" \"Separation of Person and Illness,\" \"Communication with Patient's Support Network,\" and \"Connectedness with Non-Verbal Patients.\" TMM is a useful tool for strengthening provider-patient relationships in hospital settings and may therefore lessen compassion fatigue and burnout.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241272167"},"PeriodicalIF":1.6,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11329894/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142000967","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Clinical Services, Barriers, and Public Perspectives of Community Pharmacies in Saudi Arabia: A Cross-Sectional Study. 沙特阿拉伯社区药房的临床服务、障碍和公众观点：一项横断面研究。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-16 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241273564

Sarah M Khayyat, Abdul Haseeb, Ziyad H Alkaabi, Abdullah M Bahaziq, Abdulaziz M Alhomayani, Abdullah A Alhifany, Hanadi H Alrammaal, Athar Y Jaha

{"title":"Clinical Services, Barriers, and Public Perspectives of Community Pharmacies in Saudi Arabia: A Cross-Sectional Study.","authors":"Sarah M Khayyat, Abdul Haseeb, Ziyad H Alkaabi, Abdullah M Bahaziq, Abdulaziz M Alhomayani, Abdullah A Alhifany, Hanadi H Alrammaal, Athar Y Jaha","doi":"10.1177/23743735241273564","DOIUrl":"10.1177/23743735241273564","url":null,"abstract":"In the Kingdom of Saudi Arabia, there is an increasing demand for community pharmacists to provide the highest level of clinical knowledge and services. However, evidence regarding Saudi public awareness of the clinical services offered by community pharmacies (CPs) and the barriers to using them is limited. In this cross-sectional study, we used an online questionnaire developed by adapting the Consolidated Framework for Implementation Research. A total of 273 participants completed the survey. Half the participants were generally aware of the availability of some CP services but were not informed about the full range on offer, eg, medication reviews (84%) and online counseling (89%). Most of the participants (69.6%) did not identify differences in the care provided by community pharmacists versus hospital pharmacists (P = 0.02). A commonly reported barrier to using CP services was a general preference for other healthcare professionals to seek pharmaceutical help (85.7%). Many other barriers were also reported, impacting the participants' use of these services. The decision-making authorities should consider improvements to increase patients' awareness and utilization of clinical services and enhance community pharmacists' performance in clinical-oriented pharmaceutical care.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241273564"},"PeriodicalIF":1.6,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11329909/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142000966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Parents Experiences of Racism in the Neonatal Intensive Care Unit. 父母在新生儿重症监护室遭受种族歧视的经历。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-14 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241272226

Olga Smith, Kayla L Karvonen, Maria D Gonzales-Hinojosa, Sarah Lewis-Zhao, Taylor Washington, Monica R McLemore, Elizabeth E Rogers, Linda S Franck

{"title":"Parents Experiences of Racism in the Neonatal Intensive Care Unit.","authors":"Olga Smith, Kayla L Karvonen, Maria D Gonzales-Hinojosa, Sarah Lewis-Zhao, Taylor Washington, Monica R McLemore, Elizabeth E Rogers, Linda S Franck","doi":"10.1177/23743735241272226","DOIUrl":"10.1177/23743735241272226","url":null,"abstract":"Few studies have investigated parent's experiences with racism in the neonatal intensive care unit (NICU). Our objective was to explore how parents perceive their interactions with NICU staff and if/how racism in the NICU was experienced. Parents of infants receiving care in an urban NICU completed fixed choice surveys regarding their experiences and demographics, with 6 open-ended questions to elaborate on their fixed-choice responses. Using a constant comparative method informed by Constructivist Grounded Theory, we identified 3 main themes from the comments provided by 97 respondents: Care and harm coexisting, racism often manifesting as neglectful care, and the power differential is most impactful during times of parent advocacy. Parents spoke positively regarding their experiences and also reported disparate treatment attributed to their racial/ethnic identity. Racism was experienced by inappropriate comments and apathy toward parent requests, occurring during intimate interactions between staff and parents. Descriptions of parental advocacy efforts highlighted the lack of power they held in relation to the NICU staff. We recommend strengthening the focus on equity and mitigating power imbalances in the NICU.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241272226"},"PeriodicalIF":1.6,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11325332/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141989177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Re: "There Was No Opportunity to Express Good or Bad": Perspectives from Patient Focus Groups on Patient Experience in Clinical Trials. 关于"没有机会表达好坏"：患者焦点小组对临床试验中患者体验的看法。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-14 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241272187

Rhonda G Kost, Joseph Andrews, Alex Cheng, Ranee Chatterjee, Daniel Ford, Ann Dozier

引用次数: 0

Exploring the Significance of Nurse Introduction for Positive Patient Experience in Saudi Arabia. 在沙特阿拉伯，探索护士介绍对患者积极体验的意义。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-14 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241273576

Mona Al Sherim, Sami Abdulrahman Al Hamidi

{"title":"Exploring the Significance of Nurse Introduction for Positive Patient Experience in Saudi Arabia.","authors":"Mona Al Sherim, Sami Abdulrahman Al Hamidi","doi":"10.1177/23743735241273576","DOIUrl":"10.1177/23743735241273576","url":null,"abstract":"Empathy plays an important role in nursing so that the patients are provided with quality care and are satisfied with the services provided. Saudi Arabian patient interactions, including initial exploring, tend not to be formulaically initiated as in other countries. In this current study, the researcher aimed to highlight the critical role of nurse introductions in creating a desirable patient experience in the inpatient centers of Ministry Of Health hospitals in Saudi Arabia. This study was a cross-sectional secondary data analysis using the National Health Links/Presses Ganey surveys for every quint between the period 2021 and 2022. The methodology comprised an in-depth analysis of the Patient Experience Management Program (PXMP) survey that was involved as the uniform survey concluded by the Health Links/PressGaney. During the analysis, however, the results were found to have significant differences as 71.3% of the patients had a very good impression of their overall patient experience. This was specifically designed to address specific issues such as personal characteristics. The results of this study contribute to the understanding of what drives the nurses-patient interactions and forge the need for enhancing the way nurses are introduced to their patients to increase the average level of satisfaction of patients in the Ministry Of Health hospitals in Saudi Arabia. This study recommends that Saudi nurses should be trained to establish rapport in their interactions with patients as this promotes patient-centeredness and subsequently patients' experiences and care outcomes.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241273576"},"PeriodicalIF":1.6,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11325306/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141989175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Central Sensitization Inventory Measures Thoughts and Emotions. 中枢敏感性量表测量思维和情绪。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-14 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241273589

Sina Ramtin, Marielle Ngoue, David Ring, Teun Teunis

{"title":"The Central Sensitization Inventory Measures Thoughts and Emotions.","authors":"Sina Ramtin, Marielle Ngoue, David Ring, Teun Teunis","doi":"10.1177/23743735241273589","DOIUrl":"10.1177/23743735241273589","url":null,"abstract":"To determine if the Central Sensitization Inventory questionnaire (CSI) functions as a mental health measure among a cross-section of people seeking musculoskeletal specialty care, we asked: (1) What is the association of CSI total score and item groupings identified in factor analysis with mental health measures? and (2) What is the association between specific CSI items that represent each factor well and specific mental health measures? One hundred and fifty-seven adults seeking specialty care for musculoskeletal symptoms completed the CSI, a measure of catastrophic thinking, and 3 measures of distress (symptoms of health anxiety, general anxiety, and depression). Exploratory factor analysis was used to identify item groupings. Exploratory factor analysis identified 4 item groupings (factors): (1) thoughts and feelings (mental health), accounting for 52% of the variation in the CSI, (2) urinary and visual symptoms (15%) (3) body aches (10%), and (4) jaw pain (8.1%). More than half the variation in both the CSI total score (51%) and the thoughts and feelings factor (57%) were accounted for by variation in measures of catastrophic thinking and distress. Specific items that account for large amounts of the variation in the CSI also had notable correlations with mental health measures. The strong relationship between the CSI and thoughts and emotions suggests that the CSI functions largely as a mental health measure. If the concept of central sensitization is to help people get and stay healthy, it will depend on evidence that central sensitization can be measured and quantified distinct from mental health.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241273589"},"PeriodicalIF":1.6,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11325304/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141989179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Follow Informed Patient Consent in Clinical Teaching in Order to Achieve a Truly Patient-Centered Approach. 在临床教学中遵循患者知情同意原则，真正实现以患者为中心。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-14 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241273669

Hongnan Ye

{"title":"Follow Informed Patient Consent in Clinical Teaching in Order to Achieve a Truly Patient-Centered Approach.","authors":"Hongnan Ye","doi":"10.1177/23743735241273669","DOIUrl":"10.1177/23743735241273669","url":null,"abstract":"Patient- and disease-focused clinical teaching is considered the cornerstone of medical education. Current clinical teaching is increasingly taking place in outpatient settings, but this can cause discomfort to patients. Although many professional organizations have developed a set of ethical considerations in response to this issue to use these considerations to guide clinics in their outpatient procedures, these guidelines are not well adhered to in outpatient practice. My experience as an eczema patient in a dermatology outpatient is good evidence of this. In my opinion, there is nothing inherently wrong with the pedagogy of medical students observing clinical interactions in outpatient settings; the real problem lies in not informing the patient of the medical student's presence or allowing the patient to exercise his or her right of refusal. Therefore, the following recommendations are made: First, academic medical centers should provide regular training to doctors and medical students to ensure that they are fully aware of what is contained in the ethical guidelines established by the professional organizations and that they recognize the importance of adhering to these guidelines in clinical practice. Second, each clinical teaching activity should have the informed consent of the patient and be based on the patient's wishes. Finally, it is recommended that hospitals establish appropriate evaluation mechanisms to assess doctors' compliance with the ethical guidelines and provide continuing education and training for doctors and medical students who fail to comply.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241273669"},"PeriodicalIF":1.6,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11325313/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141989176","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Patient Experiences of Symptoms and Coping Strategies in the Early Postoperative Phase Following Hemithyroidectomy: A Qualitative Interview Study. 甲状腺半切除术后早期患者的症状体验和应对策略：定性访谈研究。

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-11 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241273580

Ervin Beka, Oliver Gimm, Kenth Johansson, Anne Söderlund Schaller, Jenny Drott

{"title":"Patient Experiences of Symptoms and Coping Strategies in the Early Postoperative Phase Following Hemithyroidectomy: A Qualitative Interview Study.","authors":"Ervin Beka, Oliver Gimm, Kenth Johansson, Anne Söderlund Schaller, Jenny Drott","doi":"10.1177/23743735241273580","DOIUrl":"10.1177/23743735241273580","url":null,"abstract":"The aim was to explore patients' early experiences of symptoms after hemithyroidectomy and how these symptoms influenced their daily lives. An inductive explorative qualitative research design was performed. Sixteen patients from two hospitals were interviewed between two-three weeks after the surgery. All the patients experienced compression symptoms before the surgery. The study was analyzed with conventional manifest content analysis. The inductive analysis yielded two main categories and one subcategory. The two main categories were: Early postoperative symptoms that caused disadvantage in daily life and Early postoperative symptoms and coping strategies. The subcategory was: Early postoperative experiences of concerns about the future. Key points: 1. Patients experienced early postoperative symptoms that affected their lives in multiple levels, making them develop coping strategies and awaking concerns about remaining symptoms in the future. 2. The effect of hemithyroidectomy influenced patients' daily life in the early postoperative phase considerably. 3. The study shows that tailored preoperative patient information is important. The findings may guide professionals to tailored preoperative information to optimize the care for this patient group.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241273580"},"PeriodicalIF":1.6,"publicationDate":"2024-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11320674/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141976917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Communication in the ICU: An Unintended Nocebo Effect? 重症监护室中的沟通：意想不到的安慰剂效应？

IF 1.6

Journal of Patient Experience Pub Date : 2024-08-09 eCollection Date: 2024-01-01 DOI: 10.1177/23743735241272148

Irene Riestra Guiance, Lindsey Wallace, Katalin Varga, Alexander Niven, Megan Hosey, Jillene Chitulangoma, Kemuel Philbrick, Ognjen Gajic, Madeline Weiman, Emily Schmitt, David Pasko, Lioudmila Karnatovskaia

{"title":"Communication in the ICU: An Unintended Nocebo Effect?","authors":"Irene Riestra Guiance, Lindsey Wallace, Katalin Varga, Alexander Niven, Megan Hosey, Jillene Chitulangoma, Kemuel Philbrick, Ognjen Gajic, Madeline Weiman, Emily Schmitt, David Pasko, Lioudmila Karnatovskaia","doi":"10.1177/23743735241272148","DOIUrl":"10.1177/23743735241272148","url":null,"abstract":"To identify medical phrases utilized by the critical care team that may have an unintended impact on the critically ill patient, we administered an anonymous survey to multi-professional critical care team members. We elicited examples of imprecise language that may have a negative emotional impact on the critically ill. Of the 1600 providers surveyed, 265 offered 1379 examples (912 unique) which were clustered into 5 categories. Medical jargon (eg, \"riding the vent\") was most prevalent (n = 549). There were 217 negative suggestions (eg, \"you will feel a stick and a burn\"). Hyperboles (eg, \"black cloud\") were common (n = 198) while homonyms (ie \"he fibbed\") accounted for 150 examples. Phrases such as \"code brown in there\" were categorized as metonyms (n = 144). 121 metaphors/similes (eg, \"rearranging deck chairs on the Titanic\") were provided. Phrases that have the potential to negatively impact critically ill patient perceptions are commonplace in critical care practice. Whether these everyday communication habits lead to an unintended nocebo effect on mental health outcomes of the critically ill deserves further study.","PeriodicalId":45073,"journal":{"name":"Journal of Patient Experience","volume":"11 ","pages":"23743735241272148"},"PeriodicalIF":1.6,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11311157/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141917665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0